-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Troy Burnham
Sent: June 28, 2021 2:28 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] trouble registering Microsoft Word 2019

Monty,


I'll need to be ready to give them my product key am I right?


Thanks.


Troy


On 6/28/2021 2:46 PM, Monte Single wrote:

I would call the m s accessibility help line; He number is;

800-936-5900
-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of
Troy Burnham
Sent: June 28, 2021 1:25 PM
To: main@TechTalk.groups.io
Subject: [TechTalk] trouble registering Microsoft Word 2019

Hi all,


I bought Ms Word 2019 recently and I'm having trouble getting it registered.


I have a product key and when I try to open a Word file the dialogue comes up saying that my copy of Word isn't registered so I go to where I can put in my product key and do that, then I'm told to go back and sign into my Microsoft account and this is where the problems seem to start.
I enter the e-mail associated with the newly created Microsoft account and the password but then it tells me that there's a problem with my Microsoft account. I can't figure out what's wrong with the account though, is there a different way to register without having a Microsoft account since this is the only thing I'll be using the account for?


I apparently can use Word without registering it because once the registration dialogue comes up I can hit alt-f4 several times and eventually I get to a point where jaws will read the contents of the Word file, and I'll do that if there's no work-arounds but I hope there is.


Thanks.


Troy