Re: Help With Windows Mail Please!
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John Holcomb II
Never seen that happening, Heather. John
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of heather albright
Sent: Sunday, October 10, 2021 2:07 PM To: main@TechTalk.groups.io Subject: Re: [TechTalk] Help With Windows Mail Please!
I miss spoke, I ment the messages keep falling out of the mail app. So you have to go online to get them back. This happens even if you did not delete them to the trash folder, they just disappear from the enbox. Cheers Heather
Sent from Mail for Windows
From: Gene
If you use an IMAP account, you won’t lose mail if the program crashes. The mail will remain on the server.
Gene -----Original Message----- From: heather albright Sent: Sunday, October 10, 2021 12:19 AM Subject: Re: [TechTalk] Help With Windows Mail Please!
The mail app is real buggy, if you are say using jaws, it usually crashes either the mail app or jaws. I noticed lately, it is doing the same thing with NVDA. I have not used narrator to see if it happens too using that screenreader. I would advise you to use thunder bird or outlook if you have it. The mail app also seems to lose messages out right. But if you want to use the mail app, can I suggest you check your mail with 2 programs so if you lose messages in the mail app, they will still be there with the other program. I routinely check mail with 2 programs incase one crashes or loses messages. It does happen and glad I check with 2 programs. I have outlook, thunder bird and I use the mail app mainly for one of my accounts. But, I have been using thunderbird with outlook. Cant decide which one I like the best. Heather
Sent from Mail for Windows
From: Gene
It sounds as though something in the message is stopping your screen-reader from speaking. You might try a different screen-reader to see if it speaks when the message is opened. You might try Narrator, but someone else would have to tell you how to run it and try to read in the message with it if you don’t know. I don’t have Windows 10 and I know very little about Narrator.
Something else you can try is forwarding the message to someone like me or someone else and see if they can read it. If they can, they can probably copy and paste the text into a new message and send it to you. That might solve the problem, especially if they only paste text and nothing else in the message. There would be no code from the original message to cause problems.
Since we don’t know what the problem is, you might want to forward it to someone who doesn’t use your e-mail program. I use Windows Live Mail. other people you know may well use other programs than you are using.
Gene -----Original Message----- From: Janet Sent: Saturday, October 09, 2021 6:48 PM Subject: Re: [TechTalk] Help With Windows Mail Please!
Gene, After I open the message, sometimes I hear a message saying reading pane, but most of the time, I don’t hear anything. When I use the title bar, I don’t hear anything, no matter which key I press, I don’t hear anything.
Janet
Sent from Mail for Windows
From: Gene
I’m not sure what the problem is. Does your screen-reader speak when the message is opened at all? For example, when you read the title bar, is that spoken? I’m trying to figure out if the screen-reader isn’t speaking or if it isn’t reading any text in the message.
Gene -----Original Message----- From: Janet Sent: Saturday, October 09, 2021 6:25 PM Subject: Re: [TechTalk] Help With Windows Mail Please!
Hi Gene, Ok, I just opened the message, selected all the text, copied, closed mail, copied to clip board, copied in note pad, I still heard nothing. I didn’t have this problem reading this particular email when I was using Windows Seven though, this just started happening as I have to use Windows Ten Laptop, or Windows Mail. Not sure why or if that might have anything to do with it though.
Janet
Sent from Mail for Windows
From: Gene
There may be some code in the message that causes your screen[-reader not to speak when you are in the window. the easiest thing to do might be the following: Open the message. Then, even if you have no speech, use the control a command. Then copy what is selected to the clipboard in the usual control c way. Close the message and get speech back. Open Notepad and paste into it. Is the text there? It shouldn’t have anything in it that would interfere with your screen-reader
Gene -----Original Message----- From: Janet Sent: Saturday, October 09, 2021 6:04 PM Subject: Re: [TechTalk] Help With Windows Mail Please!
I’m pretty sure there is text in the mail though. The only way I can get either screen reader to start reading is to press the alt plus f4 to close out the entire email program.
Janet
Sent from Mail for Windows
From: Loy
Could it be that it is an image and no text? Does JAWS start speaking if you close that email?
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