Re: Inaccessible Kindle books


Ron Canazzi
 

Hi Fanus,

I think I mentioned in a previous post that you should call the Amazon Disability line and discuss this with their staff. If they can't help you themselves, they have a product help for disability number they refer you to and you can probably have them check out the books one by one to make sue they are accessible so as to avoid purchasing those that are not accessible.

On 10/16/2021 5:08 AM, Fanus wrote:
Hello Bharet
I am starting to think that Amazon does not test the Kindle books before putting them on the site for sale. I had to return a third one this week. I could read the table of contents but from the beginning of the book itself there is only garbish on the pc or iPad screen. Here and there I can make out a word. This is very annoying and it lets me wonder if it is worthwhile to buy Kindle books. I am waiting to see if the 3 refunds come through and I suppose I shall keep on buying and returning if not accessible until Amazon eventually gets fedup with me and ask me about the problem.
Regards
Fanus


-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Bharat
Sent: Friday, October 15, 2021 5:32 PM
To: main@techtalk.groups.io
Subject: Re: [TechTalk] Inaccessible Kindle books

Hi all Fanus,

I was going through this thread & would also like to know what is the policy of

archive.org

for the print disabled accounts for the blind people from the other countries.

Thank you,

Bharat. India.

On 10/13/21, Fanus <buys.fanus@gmail.com> wrote:
Hello Ron
Thanks, I shall try.
Regards
Fanus


-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of
Ron Canazzi
Sent: Tuesday, October 12, 2021 7:09 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Inaccessible Kindle books

Hi Fanus,

There is a website: https://archive.org/
Try this e-mail address: jessamyn@vtmas.org
Ask her for an account for Print disabled access to archive.org.




On 10/12/2021 5:07 AM, Fanus wrote:
Hello Ron
Unfortunately I live in South Africa, so it is terribly expensive to call
numbers in the US. I was hoping that there is an email address where I
could communicate with the disability department.
Regards
Fanus


-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf
Of Ron Canazzi
Sent: Monday, October 11, 2021 11:52 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Inaccessible Kindle books

Hi Fanus,

I had this happen with a book purchased on Amazon Kindle and I called
the Amazon Disability line at 888-283-1678. They took care of it for me.

You can check out Archives.org and enroll in their print disabled access
program. They can find a book that is inaccessible and many times
convert it into a form that is readable. If you qualify as print
disabled--similar to the NLS program in the USA and the CNIB in Canada,
you can gain access to proprietary books that archive.org has access to.


On 10/11/2021 12:26 PM, Fanus wrote:
Hello list
The past few days I purchased 3 books from the Kindle section of amazon.
None of these is accessible on the pc and when I load the books on my
iPad
Mini 5 I get a message "VoiceOver does not support this content". I have
purchased many Kindle books but never encountered this problem. Is there
any
way to read or must I just ask for a refund.
Regards
Fanus






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For a nation to admit it has done grevous wrongs and will strive to correct them for the betterment of all is no vice;
For a nation to claim it has always been great, needs no improvement and to cling to its past achievements is no virtue!

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