Re: Help with locating and installing WinAmp 5.65 on W10


Jeremy <jeremy.richards7@...>
 

I work primarily with sighted techs. They marvel at what can be done by the use of a keyboard, and when I bump into them again, its really cool to discover they are using the keyboard to accomplish tasks for which they previously used their mouse.

Regarding your thoughts on informed consent, I did exactly as you describe making sure to describe all possibilities before taking action. I left the final decision to James as well as all others I've work with. It was refreshing to work with James as he's a very technologically curious and adventurous guy.

JR

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Wednesday, August 03, 2016 3:28 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Help with locating and installing WinAmp 5.65 on W10

I haven't worked much with sighted techs. But it is common for sighted people to know nothing about blind people using computers. I expect that techs are largely completely uninformed about this as well.

I should add one more comment to my previous discussion of the owner's wishes being honored. I believe you addressed your wishes in this message. But I should add, as part of a general discussion of my views, that the person working on the machine, as a part of informed consent, should tell the owner if he is not a specialist or expert in the area being considered and if other options might exist that the owner may want to investigate before making a decision.

Gene
----- Original Message -----

From: James Bentley <mailto:bentleyj1952@...>
Sent: Wednesday, August 03, 2016 5:14 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Help with locating and installing WinAmp 5.65 on W10

Now, wouldn’t that be a bummer. Use our software that prevents you as a blind individual from using our product as intended or, we will void your warrantee. I’m not suggesting that you are correct or not, just making an observation.

Jeremy and I both agreed right up front to not take any risky chances that could lead to causing me to have to take the machine to someone for expensive repair service. And, sending it back to Dell is an undesirable option because they obviously do not know any thing about Jaws.

I was the very first blind person that the last Dell tech guy had ever worked with. He was amazed that a blind person could actually open up IE, locate fields on the page and enter the correct information in the right fields. At first, he absolutely insisted that I find a sighted person to work with him. <groan> I bet that you have heard similar stories before.

James

From: Gene <mailto:gsasner@...>
Sent: Wednesday, August 03, 2016 4:47 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Help with locating and installing WinAmp 5.65 on W10

But if the owner of the machine is informed about the possible risks of doing something and the odds of something unwanted occuring and gives informed consent, then shouldn't the person working on the machine be willing to try what is being discussed? In this case, in addition, are any such changes possibly voiding the warranty or endangering the ability to return or exchange the machine? I'm not sure but that may be something the owner should consider. But in the last analysis, it's the owner's machine and if the owner is informed and understands the possible implications of what is being done, I believe the owner's wishes should be honored.

Gene
----- Original Message -----

From: Carlos <mailto:carlos1106@...>
Sent: Wednesday, August 03, 2016 4:24 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Help with locating and installing WinAmp 5.65 on W10

Generally manufacturer provided update utilities are not required and removing or disabling them should cause no problems, but I can certainly understand not wanting to take the risk with someone else's machine.
----- Original Message -----
From: "Jeremy" <jeremy.richards7@...>
To: <main@TechTalk.groups.io>
Sent: Wednesday, August 03, 2016 5:10 AM
Subject: Re: [TechTalk] Help with locating and installing WinAmp 5.65 on W10


You don't seem to understand. Its because the laptop has not been modified in any way that is causing the audio problems. I'm trying to isolate the primary factor causing the problem with audio output then modifying it to no longer cause any problems. James has spent a great deal of time and effort clearly explaining this fact.

Your computer and your interactions with it are only yours and may not or do not at all reflect any anyone else's.

JR

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Wednesday, August 03, 2016 1:58 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Help with locating and installing WinAmp 5.65 on W10

We'll see what others say. I don't know if Dell update utilities have anything to do with the problem but I don't want a manufacturer to automatically update anything. This is not a Windows update, such as a security update. It's a manufacturer updating something wwhen the computer is working well. I strongly believe in leaving things alone and I suspect that is one reason I have almost flawless performance from my computers for years.

Gene
----- Original Message -----

From: Jeremy <mailto:jeremy.richards7@...>
Sent: Wednesday, August 03, 2016 3:42 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Help with locating and installing WinAmp 5.65 on W10

this is not a good solution since the many Dell utilities are not clearly labeled, and one won't know exactly which update utility has been disabled.
In other words, I wouldn't disable something without being ware of possible reprocussions.

JR

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Wednesday, August 03, 2016 12:33 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Help with locating and installing WinAmp 5.65 on W10

I would think that Dell automatic up[dates can be turned completely off.
Dell may not be willing to do this. I would think Microsoft Accessibility would do so. The program may not be accessible to blind people so you may have to rely on either sighted help or someplace like the Microsoft accessibility service.

Gene
----- Original Message -----

From: James Bentley <mailto:bentleyj1952@...>
Sent: Wednesday, August 03, 2016 2:26 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Help with locating and installing WinAmp 5.65 on W10

Hi Jeremy and everyone,

OK, I admit that I didn't try to go past the dialogue warning me that my computer lacked the necessary Direct X files to install WinAmp. I thought that if it said you can't do something, then, you can't do it with out messing something up. But, I am learning. Jeremy just ignored the warning and installed WinAmp with no problems. I will never forget that one.

As far as help from Jeremy goes. He spent another five hours plus installing software, providing training, and trying to fix sound problems with a new Dell laptop again yesterday morning. His determination to discover and resolve problems is really amazing. I am still surprised that he was willing to give up so much of his personal time.

Dell apparently has some kind of their own forced updates that monitor our system and make changes as they desire. For a Jaws user, we need to turn off all of the enhancement features in something called Pro Max Audio by Waves or the sound quality becomes horrible soon after installing Jaws.
Jeremy turned off these services by deleting their processes in system config but they always turned back on. I should say that at least, I think it was called system config.

Dell tech support has remoted in to my system 3 times now and turned off all of the sound enhancement features and the changes reverted back to their original settings in minutes. I don't know if it is Jaws corrupting files or if Dell automatic updates is changing the enhancement settings back to their original state. But I will get back with Dell again today and beg, cry, and plead to get them to just delete the programs or processes that are making changes to my system. It sounds so fine when it is working right.

I've talked with VFO tech support and they claimed to be aware of rare problems and they are certain that Jaws is not at fault.

MS Accessibility tech support also remoted in to the laptop and turned off all of the Max Audio sound enhancements but they reverted back to their original state in less than an hour.

So, I guess I go back to Dell again today. I will try again to get Dell to turn off the auto updates, if that is even what it is called. Their tech support personnel do not speak English very well. They seem to only be trained to do very basic things like installing printers, scanners, etc.
Jaws users get left with what sometimes seems like no possible resolution.
I guess that's because we are just a tiny fraction of the population.

Everyone wish me luck. And, Its very important to me to make certain that all list members who offered assistance to me, especially Jeremy, Most especially Jeremy, are aware of my gratitude for their time and efforts to help. And, Jeremy, or anyone, feel free to clarify any thing in this post that may not be 100% accurate.

Regards,

James

-----Original Message-----
From: Jeremy
Sent: Tuesday, August 02, 2016 1:49 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Help with locating and installing WinAmp 5.65 on W10

During the installation on James' new computer, the directX message popped up, but I simply press enter on Ok and I continued to setup Winamp for best accessibility. Winamp 5.666 is now working flawlessly on Windows 10!

JR

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of James Bentley
Sent: Tuesday, August 02, 2016 11:30 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Help with locating and installing WinAmp 5.65 on W10

Hello Gene,

A list member had a link to a more recent version of Winamp. He assisted me with the instalation.

I thought that it mattered because I wasn’t able to get through the install without the Direct X. But, now that doesn’t matter any more. Perhaps I wasn’t as precise as I should have been, concerning not being able to complete the install.

James



From: Gene <mailto:gsasner@...>
Sent: Tuesday, August 2, 2016 8:10 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Help with locating and installing WinAmp 5.65 on W10

Does it even matter? It appears, from the little I've read, that Direct X is mainly used for games. I don't see why Winamp cares what version of Direct X is used, but why should playing an audio file matter at all in this respect?

Gene
----- Original Message -----

From: James Bentley <mailto:bentleyj1952@...>
Sent: Tuesday, August 02, 2016 4:57 AM
To: main@TechTalk.groups.io
Subject: [TechTalk] Help with locating and installing WinAmp 5.65 on W10

Hello everyone,

I just tried to install WinAmp 5.65 Pro on W10 64 bit. I found the 3 to 4 year old, application that I was trying to install on one of my computers.

During The install, the dialogue requested that I go to MS to download the latest version of Direct X. I went to the link given by the installer and it just went to the MS home page.

So, I am hoping for assistance with one of two things.

1. Locate the correct Direct x download. Or:

2. Does anyone have a link where I can find the most recent version of WinAmp that won’t ask me to download things that I don’t know how to find?
Preferably, Version 5.65.

Many thanks,

James



**No one is totally worthless, they can always be used as a bad example.

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