Re: restoring my computer from image back up questions


Melissa, just have someone sighted look for the product key on the COA key sticker. On desktops it is usually on the side or the top of the case. With laptops it is usually on the bottom.

----- Original Message -----
From: "Melissa" <>
To: <>
Sent: Thursday, August 25, 2016 11:04 PM
Subject: Re: [TechTalk] restoring my computer from image back up questions

That sounds complicated. I bought my computer from a seller off of
amazon and I'm guessing he was able to do a fresh install, because I
don't recall any dell stuff when I first got my computer.
It just had windows 7 professional, 64 bit and I don't remember any
extra programs sides the basics. Maybe he just uninstalled them who
freaking knows.

This is so very frustrating because I had finally made the decision
(very long story there) to try and see if I could do some freelance
transcribing or editing and now ... oh gee my computer ends up being a
total ass hat.

Walking away from computer before I throw something.

On 8/25/16, Edmond Nazarian via <> wrote:
Yes unfortunately that's right but not always. It's possible to fix the
issues but it's not easy.
We are gambling...<Smile>

On 8/25/2016 7:52 PM, Carlos wrote:
Usually this means it is an OEM product key which generally you cannot
use to activate a retail copy of Windows 7. In some cases, modifying
will allow the image to work with an OEM key, but I have read reports of
this not always working.
----- Original Message ----- From: "Edmond Nazarian via"
To: <>
Sent: Thursday, August 25, 2016 10:48 PM
Subject: Re: [TechTalk] restoring my computer from image back up

Seams she have the product key. She just can't download Windows using
the key which is normal. That site do not work with any key I tried.

On 8/25/2016 7:47 PM, Carlos wrote:
It won't do you any good unless you have a working product key.
However, just about any machine which came with Windows 7 preinstalled
from a manufacturer should have the product key on a COA key sticker.
----- Original Message ----- From: "Edmond Nazarian via"
To: <>
Sent: Thursday, August 25, 2016 10:43 PM
Subject: Re: [TechTalk] restoring my computer from image back up

Do not worry at all.
Windows 7 professional? Sorry 32 or 64 bit? Hope you know. I will send
you a download link.

On 8/25/2016 7:42 PM, Melissa wrote:
I used Active@ disk image to create my image files.

I want to download windows 7 professional, 64 bit.But, the windows
site is telling me to talk to the manufacturer and that they can't
help me with that. I will have to get the service tag number, my
computer is a dell, and go through their site to try and get a copy
windows 7 and since my computer is out of warranty I might get
for it, I don't know yet.
I'm not sure what version of office I have beside it being 2007.

I have a bad headache right now so I'm going to try and sleep now.
That, or I will be slow to reply because I'm never good at getting to
sleep when I want, lol.

On 8/25/16, Edmond Nazarian via
<> wrote:
About the password: most likely no. What imaging software you used,
Still trying to understand what you want to download? Windows 7 or
Office 2007? If windows 7, yes. Windows 7 download still do not work
with all keys. What edition of Windows 7 do you want?
For Office 2007 also, what Office 2007 edition you have? Probably
the Home and Student version?
Confirm these, and we'll try to help.

On 8/25/2016 7:28 PM, Melissa wrote:
For some odd reason I can't recall or put in right the password
that I
had used to make my windows 7 image. I always use a variant of a
things when I make passwords and I know I didn't put in a super
password for it. I'm guessing this is a no, but is there a way to
the password from the image?
I do have an image that I took *right* after I upgraded to
windows 10.
However, the option to rollback to windows 7 is not there at all.
guessing that I'm just SOL with that?
Since I want windows 7 I'm guessing that I will have to do a clean
install, which is probably a good thing to do anyway.
The only issue I might have with that is I'm unable to get a
of Office 07, even though I have the right key. I use word and
excel a
lot and don't use the other tools. I'm guessing I would have to
contact microsoft accessibility for that.
After trying to download the iso file from the microsoft website, I
entered in my serial number, and clicked on verify. It tells me:
The product key you entered appears to be for software
by the device manufacturer. Please contact the device
manufacturer for
software recovery options.

So does that mean I have to harass dell for a copy of windows 7
for my
old ass computer?? I don't even think they offer support for my
, opti plex 745.
After searching their site it looks like I need to hunt down a
sightling to get the service tag number from my tower before I can
download their media creation crap. Plus, since my computer is
way out
of warranty there might be a "fee" associated with that and getting
help for it.

All I want is a clean install of windows 7 professional 64 bit,
without the crapware, that I had when I bought my computer.
Do any of you fine people have a suggestion?

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