Re: Question regarding Microsoft Outlook 2016 and Purging GMail

Robin Frost


I’m not sure what you mean below but I’m glad at least I was able to explain thoroughly. It does seem like perhaps a bug somewhere between Microsoft Outlook and Gmail’s IMAP server processing so I mentioned it on the accessible google list as well as submitting feedback via Gmail’s web interface in hopes of drawing attention to it if it can be fixed or perhaps finding an answer or an explanation therein.




From: [] On Behalf Of Joseph Hudson
Sent: Saturday, October 22, 2016 1:22 AM
Subject: Re: [TechTalk] Question regarding Microsoft Outlook 2016 and Purging GMail


No I understand where coming from completely. Something tells me that you're using IMAP protocol seems town your deleted messages are going into the all-male folder. Which is the most up-to-date protocol for Gmail now. As per your messages, being duly completely unfortunately I don't think that there is a way to change them from going into the all-male folder.

Joseph Hudson 
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On Oct 22, 2016, at 12:15 AM, Robin Frost <robini71@...> wrote:



I do not understand what you’re saying to me. Perhaps you misunderstood what I’m saying. I am in fact sorting through mail via the in box. However, once deleted from the in box I’m finding that it is still appearing in the web view of all mail. Whereas before when I was using Windows Live Mail once deleted it would not continue to remain in “all mail” once moved to the trash folder.

I hope that helps.




From: [] On Behalf Of Joseph Hudson
Sent: Saturday, October 22, 2016 1:08 AM
Subject: Re: [TechTalk] Question regarding Microsoft Outlook 2016 and Purging GMail


Hello Robin, this is how Gmail works with all email clients/Even if email on the web. So if you wanted to be do email it's in the inbox is better off to select the inbox. I hope this inches your question.


On Oct 22, 2016, at 12:03 AM, Robin Frost <robini71@...> wrote:



I apologize for the lack of clarity in my subject line. Hopefully I can ask my question in a clearer fashion; and hopefully one of our technical friends who knows way more than I do  can address this.

I’ve noticed a difference between the handling of mail in the all mail folder when accessed via IMAP through Microsoft Outlook 2016 versus Windows Live Mail.  In the latter if a message was deleted from the in box I.E. sent to trash it would logically be removed from the “all mail” folder. However, now that I’ve migrated to accessing Gmail through IMAP via Microsoft Outlook 2016 I’m noticing that when messages are deleted and sent to trash though they’ve left in box they are remaining in the “all mail” folder. Is this a bug or is there some setting I need to enable in Microsoft Outlook to cause the behavior to return to actually deleting the message from “all mail” when deleted from in box once again? For as it stands this could lead to a huge stockpile of unwanted email remaining in the “all mail” folder.

Thanks for bearing with my explanation and any light you could shed on this for me.






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