Re: Issues accessing admin account in Windows7


Sylvia <sylvia0647@...>
 

I wonder if ms accessibility would be willing to work with me even though I’m not in the US. I’ve also seen the articles that suggest booting into safe mode.
 
 
 

From: Carlos
Sent: Friday, November 25, 2016 11:44 AM
Subject: Re: [TechTalk] Issues accessing admin account in Windows7
 
Honestly Sylvia, I would recommend calling the Microsoft Disability Answer Desk to help resolve this one.
800-936-5900
All the suggested solutions I have seen so far are similar and require booting into Safe Mode.
----- Original Message -----
From: Sylvia
Sent: Friday, November 25, 2016 11:11 AM
Subject: Re: [TechTalk] Issues accessing admin account in Windows7
 
Hi Carlos, I’ve tried this and get the same error message.
 
From: Carlos
Sent: Friday, November 25, 2016 11:08 AM
Subject: Re: [TechTalk] Issues accessing admin account in Windows7
 
Hi Sylvia,
Have you tried logging into the account after rebooting?
----- Original Message -----
From: Sylvia
Sent: Friday, November 25, 2016 10:52 AM
Subject: [TechTalk] Issues accessing admin account in Windows7
 
Hi list, I’m having trouble accessing my admin user account on my Windows7 machine. This problem started last night. When I switch to my admin account, I get the following message.
 
 
"The User Profile Service service failed the logon. User profile cannot be loaded."
 
Any suggestions on how to fix this would be appreciated. I should note that I can’t even access system restore at this point.
 
 
 

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