Can't create user account on my laptop

Armando <armando.elevatorfan@...>

Hi. I can't create a user account on my laptop. I go into user accounts. I went to manage another account. I clicked on Add account in PC Settings. I then clicked add someone else to this PC. It just loads and puts me back into the settings screen. What is going on? I am using Windows 10.

Sent from my iPhone 6s

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