----- Original Message -----
Sent: Tuesday, June 06, 2017 7:16
PM
Subject: Re: [TechTalk] malware
bytes
Does she know that since she evidently
doesn't look after her computer not being compromised, that she should
never do anything where she discloses any personal information including
banking but also not anything where she gives such information as her
birthday? If you can't set up effective protection on her machine,
then she should know not to do anything personal on it, if she isn't
willing to pay someone to set up proper protection.
Gene
----- Original Message -----
Sent: Tuesday, June 06, 2017 6:52 PM
Subject: Re: [TechTalk] malware bytes
Gene,
She plays the games that facebook offers, and
yes I've told her that's where she gets so much malware.
As far as malware bytes, I have the paid
version on my computer and I gave her what I use plus the license key, but
she said she couldn't find where to put that in the program and I haven't
tried it because it's windows 10 and I'm still running windows 7 and have
never seen 10 myself.
She admits that she's technologically stupid,
her words not mine, and on top of that she has very little patience with
things she doesn't understand so there's not much I can do aside from
trying to answer the questions I can answer and finding answers to the
questions that I don't have answers for. I would try to install jaws
on her computer, and in fact I have done that in the past with previous
computers that she's had, but although I'm a little more computer literate
than she is I sometimes think I know just enough to get into trouble,
which btw I have done on multiple occasions with my own
computer.
Troy
----- Original Message -----
Sent: Tuesday, June 06, 2017 3:56
PM
Subject: Re: [TechTalk] malware
bytes
I'm sure there is a way but the real
question is what she does to attract so much malware. With an
infestation of that magnitude, it raises the question of whether Windows
should be restored to the factory condition if she is using a machine
that offers that option. Who knows what else is on the machine or
what back doors may be left even after removal. Your mother
evidently does things or goes to sites where malware abounds. If
she continues to do whatever she does, she should use not the free
version of Malware bytes but the paid version with active protection
that will stop malware from getting on her machine in the first
place. I read recently that there are now programs that are better
than malware Bytes but I don't know enough about the subject to say
more. But your mother needs a good antivirus program and a good
antispyware program like Malware Bytes with active protection, not just
with the ability to do manual scans.
And as a sighted person with no
accessibility problems, a two or three year old version of an
antimalware program shouldn't be used.
Gene
----- Original Message -----
Sent: Tuesday, June 06, 2017 11:57 AM
Subject: [TechTalk] malware bytes
Hi All,
My mom just ran malware bytes on her
computer and according to her it found over 2000 pieces of
malware. I don't know if she's exaggerating, but I do know there
are a bunch and she's having to go down and check each one one at a
time. I'm not sure what version of the program she's using,
probably 1.75 because I gave it to her and I don't think she would know
how to update the actual software, but what does she need to do to
select everything all at once for deletion? She said that I've
told her before how to do it, but she doesn't remember how and I don't
remember telling her.
Thanks.
Troy
