Re: Dropped Hard Drive


Any drive can fail at any time.  The thing to do is not to worry about the kind of drive, I see no reason to get a solid state drive for backing up or keeping files on externally.  but whatever you do you should always have at least two copies of every file you don't want to lose on two different items.  for example, you might have one copy on your internal hard drive and one on an external hard drive.  Or you could have one copy on one external hard drive and another copy on another external hard drive. 
I can't help with your other questions about recovering data. 
Also, I said at least two copies because I've often seen computer advisors say that people should have three copies in three different places.  You'll have to decide if two or three is enough for you.

Sent: Sunday, June 11, 2017 7:21 PM
Subject: Re: [TechTalk] Dropped Hard Drive

For what it's worth, I am totally blind, and while I have been using
computers for 21 years, it is strictly as an end user, not as a
programmer or builder.  I read that it may be possible to disconnect a
hard drive and put it in a new enclosure, but I also read that this
should be done strictly by a professional, as they use rooms with
purified air and humidity controls.  At any rate, this is a comment
that I received in the BVI Tech Support on Facebook.  I received
permission by the author to repost it here.

"Martin Lee Ralfe
Firstly Hello! I have worked in the IT industry for over 7 years
(since I was 16) also Microsoft certified.

In terms of practical assistance I can not offer any as I'm in the UK
however what I can tell you is: as I am assuming this a mechanical
hard drive (not a solid state drive or flash based) it does sound like
the drive plata (where your data is stored) has been scratched or
damaged by the read/write head when it had been dropped.

This unfortunately means Windows will not detect the drive has the
hard drive can not present any data the reason you are hearing the
connecting sound and drive activation is because the drive connector /
controller is not damaged and will continue to attempt turning itself
on, the noise you hear every few minutes like a computer turning off
will just be the controller on the drive failing after a time out and
force restarting.

Imagine it like a car turning on with a broken clutch or gear box the
engine will still run but it won't move.

As far as recovering your data goes I do not know how much vision you
have but free programs exist that you can boot your computer to like
hirens boot cd which contains a plethora of file recovery tools though
I must admit this is a very advanced program and even with guides data
recovery is not the easiest of tasks.

If you choose to pay someone to do it you could insist on a contract /
terms though unfortunately the nature of data recovery does mean the
data will have to be looked st and examined to ensure it is intact
which does mean presuming the data can be saved they will have to look
at and copy your files.

Finally the size of the drive does matter on cost as an example it can
cost upwards of £100 (UK) to recover even 200GB of data.

As far as a new external drive goes no hard disk drive is drop proof
but if you are willing to pay large flash drives or external SSDs may
be a better option.

Hope this helps"

Since it goes by the size of the drive, can I have them just scan
specific folders?  When he says that the files must be examined, must
they be opened, played, etc. or can they be automatically scanned for

I just tried to use Recuver on the drive, but it didn't recognise it
either.  If I do get a flash drive or an ssd drive, how much would
that cost?  It doesn't need to be the latest and greatest either, as
long as it works.  I stayed away from those because I thought the cost
would be far too high for my budget.


On 11/06/2017, David Ferrin via Groups.Io <dpf.1996@...> wrote:
> I dropped an external drive once and only the case got damaged. The drive
> was fine which BTW was an internal drive in an external case that is now in
> its' third home so to speak.
> -----Original Message-----
> From: Carlos
> Sent: Sunday, June 11, 2017 7:30 PM
> To:
> Subject: Re: [TechTalk] Dropped Hard Drive
> Hi Eleni,
> First, the list is not restricted to technology for the blind.  Although
> accessibility is the primary focus, discussions about technology in general
> are acceptable.
> As for the problem with your drive, it is worth keeping in mind that all
> external drives are just standard hard drives in an enclosure.  That being
> the case, it is at least possible that only the enclosure has been damaged.
> If so, then you can just remove the drive from it's current enclosure and
> purchase a new one.  Although with drive manufacturer specific enclosures,
> there may or may not be screws holding it together so some carefully
> applied
> force may be required to pry it open.  And again this is not a guaranteed
> fix.  It won't work if the drive itself has been damaged, but it may be
> worth a try since it will save you a lot of money if the problem is only
> the
> enclosure.
> ----- Original Message -----
> From: "Eleni Vamvakari" <elvam2167@...>
> To: <>
> Sent: Sunday, June 11, 2017 7:08 PM
> Subject: [TechTalk] Dropped Hard Drive
>>I know that this is not specifically related to technology for the
>> blind, but I am really hoping that someone here can help me.
>> I have an external usb hard drive that I dropped onto the floor
>> yesterday.  When I plug it into my computers, I can feel it vibrate,
>> so I know that it is being activated, but it isn't showing up under My
>> Computer in either Windows 7 or XP.  However, it is displayed in the
>> Removable Devices of VMware Player, and it always makes the connecting
>> sound.  Every few minutes, I also hear something similar to the sound
>> that my netbook makes when I turn it off using the power button.  It's
>> not a beep or a real mechanical click.  I have all of my daily files
>> saved to my 64gb thumb drive, but I stored extra ones on this drive,
>> including some sensitive information, and audio recordings of my
>> family, which are like photographs to me.
>> At any rate, after I researched the problem, I determined that I need
>> to have this fixed professionally.  But I am nervous about anyone
>> handling my personal information.  Is there any kind of contract that
>> companies or technicians can sign to garantee that they won't copy,
>> read, or otherwise use it?  Does anyone here work in this field?  If
>> not, can anyone recommend someone trustworthy or a well-known company
>> that I can use?  I am in New Jersey.  What would be the cost of
>> recovering my data?  Usually, I need anywhere from a 60gb to a 120gb
>> hard drive, but this one is 2tb, if that matters.  If I am wrong, and
>> there is a way for me to fix this, please tell me.  Finally, can
>> anyone recommend a shock-resistant external drive that I can use?
>> Assuming that these files are recoverable, I will store them to the
>> new drive until I can delete the ones that I don't need, which will be
>> many.  So just to be on the safe side, it should probably be around
>> 500gb.  I don't want to spend over $150, at the absolute most.    I
>> also have no interest in the cloud or in bluetooth devices.
>> Thank you,
>> Eleni
>> --
>> Facebook: elvam2167@...
>> Skype: elvam2167

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Skype: elvam2167

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