Re: Disappointed with Executive Products Case for Book Sense
TerriLynne Pomeroy <tl1@...>
toggle quoted messageShow quoted text
I have a friend that purchased the Executive case for her Victor. The stitching that held the magnetic closures in place came undone and the magnets fell out and were lost.
I was disappointed in Executive’s case for my new Braille Sense. Because the holes don’t match up well, I have to remove the machine from the case for charging in order to prevent extra wear on the charger. The flaps on the side don’t fasten shut but stay shut through rigidity. It makes it annoying to work with at this point, and over time, they will likely become loose and lose some of their protectivity. The most annoying thing is that the case is the only one available and it is a mere $100.
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Monday, January 15, 2018 6:15 AM
Subject: Re: [TechTalk] Disappointed with Executive Products Case for Book Sense
Also, when solving a problem, without specific information about what someone has already done to try to solve it, you can't assume what they have done. At times, I explain, when asking a question, that I'm asking because I don't want to miss a possible solution by assuming what a person has done and that it doesn't reflect on their knowledge or what they have done. I'm asking because I don't know these things. I then ask what might be considered an obvious question by some people. But if the person doesn't state what has already been tried, how am I supposed to know? Even genearlly knowledgeable people may miss something that might be considered simple and obvious at times.
When answering questions, I don't assume what anyone has done. If they haven't stated what they did, I don't know.
I often see exchanges on various e-mail lists where people say they have a problem but don't explain anything they have done to solve it. Then, when people suggest things, the person responds that he/she already tried the suggestion. Both time and unnecessary back and forth would be reduced if people would state the problem and say everything they have done to try to solve it.
----- Original Message -----