Re: unable to reset my bard password.


Jim Rawls
 

I did just what you said, and got results. Thanks Dean. Jim

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Dean
Martineau
Sent: Friday, March 09, 2018 1:16 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] unable to reset my bard password.

Yes, you can reset it. On the logon screen, there is a support e-mail address,
nlsdownload@loc.gov. I would write there rather than here and send the message you
sent here. People actually do staff that address.







From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Jim Rawls
Sent: Friday, March 09, 2018 3:48 PM
To: main@TechTalk.groups.io
Subject: [TechTalk] unable to reset my bard password.



Hi all,

Yesterday, I switched browsers from IE to Chrome. I tried using bard today, and it
wants me to reset my pass word, because I don't remember my old one. So I tried to
reset, and I was told I don't have a secret question on file, so I am supposed to
send an email to the Braille Institute. So I did that, and the email came back as
undeliverable. Now, is there any way I can reset my password on bard using google
chrome/? I am using jaws 18 and windows ten. Thanks in advance for your help. Jim

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