Re: Need help resolving a PC issue
Mike B. <mb69mach1@...>
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You said that you can't create a new folder using, Alt 2. Does this mean you're using the keystroke, Alt + 2, to create a folder? If so, which screen reading program is this folder creating keystroke for? As far as I know this keystroke won't work in Jaws or NVDA, but i believe it was mentioned that the keystroke, Control, Shift, + N, will create a new folder using either Jaws or NVDA. I just checked this keystroke in both Jaws & NVDA and it does indeed create a new folder using both programs. I believe this is a default Windows keystroke, & not a screenreader keystroke.
Take care. Mike. Go Dodgers!
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Arguing with a woman is like reading a software license agreement. In the end you have to ignore everything, & click I agree.
----- Original Message -----
From: Michael Boyd
Sent: Monday, April 09, 2018 9:06 PM
Subject: Re: [TechTalk] Need help resolving a PC issue
I would suggest possibly running a repair on your Windows installation. Has any other strange behavior been noticed?
I’m running Windows 10 version 1709 on an HP desktop. I still use Window-eyes whenever possible but also have Jaws 18 and NVDA.
In a nutshell, the problem is this. I absolutely cannot create a new folder using alt 2. My system was flaky yesterday afternoon.
But after seemingly righting itself after a reboot, I could no longer create new directories. Thinking that I had somehow set a read only flag, I made sure this was not the problem. But the problem persists this morning and is true regardless of which of the three screen readers I use. So this would seem to rule out the screen reader as the culprit.
I will probably phone Microsoft disability later this morning. But if some kind soul has a productive suggestion, I am all ears.
Thanks in advance.