Re: Real techh problem


Gene
 

You can try removing the program and whatever driver is used.  but without a description of the problems, people have no idea if the problem is more likely a software problem or perhaps a hardware problem, the card itself.  I have never tried to uninstall the program and I can't tell you how to completely uninstall all traces of it.  Depending on the problem, just uninstalling the driver and reinstalling it or updating the driver might be all that makies sense to do.  All the rest may be irrelevant to the problem.
 
Also, it might be time to just stop using the Realtech built-in audio and get an external USB sound card.  But again, we can't discuss the problems without knowing what they are.
 
Gene

----- Original message -----
From: Fred Adams
Sent: Monday, December 02, 2019 9:15 AM
Subject: [TechTalk] Real techh problem

I am using Win 10, latest jaws and outlook 2019.  I have been having
problems with real tech on this computer since I purchased it which was
about 18 months ago and I should returned it but I did not as I thought the
problem was in the settings.  I have had different technicians work on this
problem but nothing has worked for long and everything seems to be patchwork
and works for a time.  I want to completely unstall real tech, drivers etc
and do a complete new installation as if it were a new computer and start
over.  I want no more patchwork or repairs as I have had enough.  I would
appreciate any suggestions on removing real tech and installing new version.
Thanks much for any advice or help.  I have three computers and the other 2
computers work fine with real tech.

FRED C. ADAMS W4HC
THE HOUR IS LATE AND
THE NIGHT IS FAR SPENT




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