Re: Real techh problem

Michael Mote

Hi Fred. Just a quick note, a USB headset might also help. In most cases,
the computer treats a USB headset just like another sound device. A Logitech
noise canceling headset might be a cost effective solution for you.

-----Original Message-----
From: <> On Behalf Of Fred
Sent: Monday, December 2, 2019 11:34 AM
Subject: Re: [TechTalk] Real techh problem

Byron, thanks much for the info. I would appreciate any additional info
that you could give me on the external soundcards as I am totally unfamiliar
with it. I definitely plan to look into it as it interest me very much.

-----Original Message-----
From: <> On Behalf Of Byron
Sent: Monday, December 2, 2019 11:22 AM
Subject: Re: [TechTalk] Real techh problem

An external card will connect to your computer's usb port. Now be sure when
you get one to install the included drivers that come with it. You will get
a cd in the box.
----- Original Message -----
From: "Fred Adams" <>
To: <>
Sent: Monday, December 2, 2019 8:17 AM
Subject: Re: [TechTalk] Real techh problem

Gene, thanks for your response and could you give me a little info on
the externalUHB sound card as I am not familiar with external
external soundcards a stand alone device?

-----Original Message-----
From: <> On Behalf Of
Sent: Monday, December 2, 2019 10:39 AM
Subject: Re: [TechTalk] Real techh problem

You can try removing the program and whatever driver is used. but
without a description of the problems, people have no idea if the
problem is more likely a software problem or perhaps a hardware
problem, the card itself.
have never tried to uninstall the program and I can't tell you how to
completely uninstall all traces of it. Depending on the problem, just
uninstalling the driver and reinstalling it or updating the driver
might be all that makies sense to do. All the rest may be irrelevant
to the problem.

Also, it might be time to just stop using the Realtech built-in audio
and get an external USB sound card. But again, we can't discuss the
problems without knowing what they are.

----- Original message -----

From: Fred Adams <>
Sent: Monday, December 02, 2019 9:15 AM
To: talk group <>
Subject: [TechTalk] Real techh problem

I am using Win 10, latest jaws and outlook 2019. I have been having
problems with real tech on this computer since I purchased it which
was about 18 months ago and I should returned it but I did not as I
thought the problem was in the settings. I have had different
technicians work on this problem but nothing has worked for long and
everything seems to be patchwork and works for a time. I want to
completely unstall real tech, drivers etc and do a complete new
installation as if it were a new computer and start over. I want no
more patchwork or repairs as I have had enough. I would appreciate
any suggestions on removing real tech and installing new version.
Thanks much for any advice or help. I have three computers and the
computers work fine with real tech.


Join to automatically receive all group messages.