Re: UPS my choice help needed
Robin Frost
Hi,
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I've never seen a text alert like that I just find text alerts for all movement for a package. Admittedly I haven't played with account settings in a while. Have you tried signing in via the UPS app on an iDevice perhaps it'll be friendlier. Have you tried different browsers? Sorry I can't be of more help. I do know there's an area under your profile to specify location for where to leave packages as to whether they always comply with that is still up in the air but at least it's notated. Sorry I can't be of more help. Their site isn't the easiest or most intuitive but then neither is the US post office so there's that. Now that you have a my choice account perhaps calling into UPS might yield more help? Robin
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From: Troy Burnham Sent: Sunday, January 12, 2020 7:10 PM To: main@TechTalk.groups.io Subject: [TechTalk] UPS my choice help needed Hi all, I signed up for UPS my choice but when I log in I don't see anywhere to make changes. There's an area for driver instructions but when I clicked there nothing opened up where I could put any instructions, so I had my sighted mom look and she even found an area where it said that I could receive a text around the time my package is delivered but she said there was no way to enter my phone number there. Nor by the way did she see any way to change the amount of time ahead of time that a text would be sent, all that seemed to be available was one hour but from what she read to me it sounded like that could be changed. I'm expecting a package to be delivered this Tuesday, and I think I mentioned earlier in the week that the UPS drivers usually will just drop packages inside my gate and I don't know they're there, so I called UPS earlier this week and ask them to add a note to have the driver knock on the door, but they said they couldn't do that and they told me to sign up for the my choice. If anybody can help me with where to go to either give the driver special instructions, or how to set it up so I receive a text shortly before the package is delivered so I know to expect it I'd appreciate it. Thanks. Troy
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