Re: Need help to save document in Microsoft Word
Norma A. Boge
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I would try a system restore first. This can often put things right. Before anything, back up the system, this is important. HTH, Norma
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Gene
Sent: Monday, January 13, 2020 7:01 PM
Subject: Re: [TechTalk] Need help to save document in Microsoft Word
It should be under warranty. We'll see what others say but your problems sound as though it should be exchanged or returned.
----- Original Message -----
Thanks, Gene. I will check out your tutorial.
As to hardware, and this does not mean there is not a hardware problem, the computer is brand new.
Those with Windows 10 may be able to address some or many of these problems. I don't have Windows 10 but as you will see from my comments, I'm not at all sure some of your problems are Windows 10 problems. I hope you find the following helpful.
Such things as files disappearing aren't Windows 10 expected behaviors. Files and perhaps shortcuts disappearing may be the result of something being wrong with your computer hardware itself. The one time I saw odd things such as files disappear occur a number of times, it was found, when a tech looked at the machine of the person I was working with, that something was wrong, I don't remember what. The person wasn't using Windows 10, they were using either XP or Windows 7. All these odd problems stopped when a new computer was purchased and used. I'm not assuming that purchasing a new computer will be necessary if there is a problem. But it might just be better to get one from Computers For the Blind. That may be cheaper than having a tech look at the computer. And there is a good, I think a very good, chance that it will stop your odd problems. But to discuss that better, knowing things such as the age of your computer might be useful. But I wouldn't be surprised if having your computer checked might cost fifty dollars, maybe more. I haven't had it done for many years and I don't know current prices. I think a desktop from Computers for the Blind costs about $100.
But I'm not a tech and I don't know how likely it would be that your problem might be easily solved by cleaning memory contacts. I would expect that if you were having memory problems, though, you would have odd things like crashes and improper bootups.
As far as search, if, as in any search, something produces too many results, make it more specific. I'm not sure how you would in this case. Try Microsoft Outlook. It may then be the first result and you may have to use read current line or down arrow and up arrow once to see it.
Regarding ribbons, if they are taught properly, they shouldn't be particularly difficult to learn for a lot or for most people. They may take some time and practice to get used to but a lot of the fear of ribbons is the result of people not learning them properly and then telling others, who tell others, and so on.
Below my signature is my tutorial on ribbons. It isn't long. If you work with it, you will likely find ribbons very understandable.
I'll provide a brief tutorial based on what I wrote years ago of how to work with ribbons.
I've added a little to it here.
I don't know how the organization of Windows has changed in Windows 10 but this description should allow you to look through the Windows ribbons, or any other ribbons, and see how things are organized.
First, I'll discuss a structure found in later versions of Windows that you need to know about-- the split button.
So, let's review. You find a split button that says shut down. If you press enter, the computer will shut down. If you right arrow, other options may be displayed. Or if you down arrow, other options may be displayed. A split button won't work with both methods. One method, either right arrowing or down arrowing will do so if it can be done with the button. Try both methods if you don't know which one might work. If you are on a tool bar which extends across the screen from left to right, down arrowing will open additional options. If you think about this, it makes sense. If you are in a menu, down arrowing will move you to the next item in the menu. So you right arrow on the split button to cause it to display more options. In a tool bar that extends across the screen from left to right, right arrowing will move you to the next item in the tool bar. So you down arrow when on the split button to cause it to display more options. But some tool bars run up and down the screen, as menus do. And at times, you may not be sure which way a structure extends on screen. So, as I said, if you are not sure or don't know, try both methods of causing the split button to display more options. Often, one of them will work. If you open the options a split button offers and don't want to work with them, arrow in the opposite direction to move out of them. For example, if you right arrowed to open more options, left arrow.
Now, to ribbons themselves.
Regarding ribbons, much of the complaining about them is not warranted if you understand how they work and how to use short cut commands effectively and efficiently. and I would strongly recommend against using the JAWS virtual menus, no matter what the JAWS training material says about ribbons being difficult to use. the training material is just plain wrong and using virtual menus, you will be unnecessarily dependent on one screen-reader. There are other disadvantages to using them which I won't go into here.
Try looking at ribbons and doing what is described below in wordpad. Everyone with Windows 7 has Wordpad on their machine. Wordpad provides a good environment to look at and practice working with ribbons.
The essence of working with ribbons is this:
For this demonstration, just so we are all doing the same thing, move with the right arrow. When you get back to where you started, you can keep right arrowing to move through the items again, if you wish. You can move through all the items as many times as you want. Or you can move with the left arrow whenever you want to move in the opposite direction.
Stop on view. Then start tabbing. You will move through all items in what is called the lower ribbon that are in the view ribbon.
In other words you tab to see the items in a ribbon once you move to it. Tab moves you forward through the items, shift tab moves you backword.
Many items in the lower ribbon are buttons. Use either the space bar or enter to activate the button. You may find a button that opens a menu and if you press enter or the space bar, you will then be in a menu.
Each time you move to an item, you will hear the short cut command to work with that item.
Try tabbing to an item in a Wordpad ribbon and using the command insert tab. You will hear some extraneous information. The last thing you will hear is the short cut sequence. You can repeat the information by repeating the command as often as you want.
Let's look at an item which is usually called the application menu. Return to the main program window in wordpad by closing the ribbons. You can either press escape repeatedly, if necessary, or you can press alt once. Now, open the ribbons again with alt.
Now the we have seen the menu, let's look at the ribbons structure some more.
Open a ribbon in Wordpad and tab through it to see how it is organized by moving through it.
Commands such as control o, control n, control s, control r, etc. are mostly retained in programs