Re: need google help

Kerryn Gunness <k_gunness@...>


if u have b my eyes on your smart phone
call them then connect with specialise help
then go to google support
take it from there
u get a live person to assist u

----- Original Message -----
From: "Ann Parsons" <>
To: <>
Sent: Wednesday, March 25, 2020 1:51 PM
Subject: [TechTalk] need google help

Hi all,

I'm trying to make a journey into using Google products. I had a gmail account but I never checked it. So, it lapsed. Then, I got a new account which I use for my Android phone. I can't seem to access the gmail account because it keeps wanting me to sign into the old account. I can't get rid of it, I can't find a 'use another account' link or button or anything. I'm having the worst time, and I really need to get this fixed. Can anyone help please? Does Google have an 800 number? Do they have a chat line or anything so I can talk to somebody?

Ann P.

Ann K. Parsons
Portal Tutoring
Author of The Demmies:
Portal Tutoring web site:
Skype: Putertutor

"All that is gold does not glitter,
Not all those who wander are lost."

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