Re: worrying, got locked out my pc


Based upon what you wrote, it sounds like you unfortunately did not get to your BACKGROUND Apps. You went to App Permissions which is where you would need continue to arrow down to Background Apps, then Tab to see what it is you have.

Every Windows system has Background Apps, just may be titled something different depending on the version.

-----Original Message-----
From: <> On Behalf Of heather albright
Sent: Wednesday, April 29, 2020 13:36
Subject: Re: [TechTalk] worrying, got locked out my pc

I did not have edge in the back ground apps. Thanks for the steps. I found I do not have running apps in the back ground. I did notice that if I go to the settings center and under privacyapp settings,under app permissions, it saids I allow allow access to account info on this device. But I have all unchecked e-mail and accounts,keeper,microsoft content are off. So i did not find any running apps. But if that is so, how come I did not see windows defender and it always scans my pc and tells me there are no issues. What I mean, if it is keeping my pc covered, how come I did not find it was not a program running in the back ground?
Thank you all. Heather

----- Original Message -----
From: "Gene" <>
To: <>
Sent: Wednesday, April 29, 2020 7:31 AM
Subject: Re: [TechTalk] worrying, got locked out my pc

You can't do it if you can't get past that screen in the first place.
Further, I'm not sure things might not be worse if you do that. What if
the thing that runs Edge and wants you to sign into Windows tries to run
it in future if the problem recurs and can't. What would happen then? I
think the real problem should be solved, not trying to stop a symptom with
unknown results.

-----Original Message-----
From: Smiling?
Sent: Wednesday, April 29, 2020 7:05 AM
Subject: Re: [TechTalk] worrying, got locked out my pc

I would go in to Settings (instructions below) and see what is running in
your machine because most likely it is Microsoft Edge along with several
other software’s that have permission to simply run in the background that
you can stop from happening and take the permission away.

Let us know if this fixes the situation.

Checking Background Applications

1. Windows+I for Settings.

2. Select Privacy and hit Enter.

3. Tab once and arrow to Activity History then, arrow down towards the
bottom of the list and select Background Apps pressing Enter.

4. Now Tab through change whatever you see that you are not interested in
running in the background by using your spacebar for the on/off toggle.
Just try and take note of what you've toggled off so if there are
problems, simply go back using the above steps and toggle it back on.

From: <> On Behalf Of
heather albright
Sent: Tuesday, April 28, 2020 10:38
Subject: [TechTalk] worrying, got locked out my pc

Hello, okay, I restarted my pc after I updated jaws and I had to restart
the pc of course. So when it came back up, edge was showing and it
wanted me to sign in to windows, I do not sign in to windows I have a
local account.

was saspicious to me.

Meanwhile, there is absolutely no speech from jaws, nvda or narrator.

my computer signed me out of windows edge came up,wanting me to sign in
to windows and I checked I wanted to not sign in to windows.

I tried to by pass this window but, i could not.

SO it locked me out of everything.

I had my sighted assistant restart the pc and we had to do it a couple of

It would not even let us reset the pc to an earlier date.

Every time we could not get speech of any kind.

So is there something i should uninstall that is causeing this to happen!

I had this happend before and of course edge always came up,wanting me to
sign in to windows and when I did not the whole pc gets locked up.

I thought it was a fluke but, it is happening again.

Funny this all started when I updated to 1909.

How to prevent this from happening as I do not always have sighted

Thank you for any advice!

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