Re: having sound issues
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Insert J, the letter U, the letter O, then arrow right. The first one in the list should say windows default. Arrow down and there should be a list of soundcards available to pick from. If you enter on one and lose speech. Just follow the steps above and hit enter after the arrow right. StanB From: main@TechTalk.groups.io <main@TechTalk.groups.io>
On Behalf Of heather albright
I have been told I have two sound card drivers, how can I tell which one jaws is using! So I can delete the other one? Heather
From: heather albright via groups.io
Ms is no help, they will not say it is because of windows up date and wants me to use a crappy usb speaker instead of my 3.5 speakers but, they were working just fine till this stupid update! Anyone have any suggestions please! Heather
From: heather albright via groups.io
I have an hp desktop. So I called MS support and they had to fix my drivers that would not update, i guess. I asked the guy to tell me what he did and I guess he did not get it. So they fixed it but, I do not know what they did even though I asked him how they resolved my issues!It seems I have 2 sound cards according to him which I did not know I did have. So I still do not know which one jaws is using, they did not tell me! I did not get a report of what they did after the call so if it happens again, I still do not know how to fix it on my own! I ran the trouble shooter and it kept telling everything was worker right but, when he did it, it said it had problems. So wondering what he did to fix them for next time woe! Heather
----- Original Message -----
From: "wendy Sheld-Walker" <wenincal@...> To: <main@techtalk.groups.io> Sent: Thursday, June 4, 2020 2:33 PM Subject: Re: [TechTalk] having sound issues
> This has happened to my partner after every major Windows update. She > has a Dell Lattitude and is using JAWS. Dell had her disable the Real > Tech audio drivers so the computer would use the computer speakers. > This does fix the issue but like I said, every major update > re-installs the Real Tech drivers again and this process starts all > over again. Hope this helps. > > Wendy Walker > > > On 6/4/20, heather albright <kd5cbl@...> wrote: >> Hello, after the windows update, my sound is crappy, it gets really loud >> and >> than goes really low. It saids my drivers are up to date . So how do I >> fix >> this issue, it is quite annoying I am using jaws or NVDA they both have >> the >> same issue, loud and low. Thanks Heather >> >> >> >> >> > > >
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