Re: Need Help with Thunderbird

Evan Reese

Hi Gene,

I saw those Move Up and Down buttons, but I didn't know what they were for, so I didn't mess with them.


On 7/7/2020 1:19 PM, Gene wrote:
As I understand it, the move up and down buttons will change how every addressbook entry is imported.  You may be able to delete the addressbook you imported, then import it again and use the move up and down buttons. Others who use Thunderbird may offer information.


-----Original Message----- From: Evan Reese
Sent: Tuesday, July 07, 2020 11:01 AM
Subject: Re: [TechTalk] Need Help with Thunderbird

Thanks Gene,

There are 276 Contacts in that file. If I have to check every single one
of them, well, that sounds like a great deal of work. I'm going to try
importing a VCS file, see if that works better.

I can't help saying though that it's hard to believe that Thunderbird
can't import a CSV file properly. I'm beginning to wonder if I should
switch to a different email program that is more developed.

I had to get an add-on just to import my messages.

Sure, it's accessible with JAWS, but accessibility without functionality
is not very useful.


On 7/7/2020 11:44 AM, Gene wrote:

I don't use Thunderbird but I have an old cophy in case I might be able to help.  Since you have received no answers, I'll say that it may be the way the information is presented in the file.

You should have seen something, while you were setting parameters to import the address book that told you to use the up and down buttons to make the fields properly correspond to each other between what is in the file and how it is imported.
It appears that there is a mismatch in the Windows Live Mail CSV file I tried and the thunderbird file being created.  A llot of my imported entries, when I press enter on them and the information comes up have the e-mail addresses where the last name should be. I didn’t look at the move up and down buttons and the choices enough to help further.  You can manually cut and paste information in the entries when you press enter on them to see the information.  But I would think and hope there is an accessible way to see what fields correspond to what when you work with the buttons.

-----Original Message----- From: Evan Reese
Sent: Tuesday, July 07, 2020 9:49 AM
Subject: Re: [TechTalk] Need Help with Thunderbird


Do you know how I can get my imported Contacts to be recognized by Thunderbird?

They were imported successfully, but they're in a separate file, and it appears that Thunderbird does not recognize them. When I try typing in an address in a new message, it is not automatically filled in the way addresses are from my Collected Addresses, the ones I got by simply replying to messages. Also, unlike those in my Collected Addresses, I cannot arrow through them and read their names, although I can edit them if I hit Enter on each one. I can search them though, so it appears that Thunderbird knows they are there, but won't fill them in when I start typing an email address.

Any ideas would be appreciated.



On 7/7/2020 1:30 AM, Billy Inglis wrote:

               Hi guys, I have a different issue with thunderbird. Wonder if anyone can help.

When I try to access the option menus, the menus come up all right, but there is no buttons at the bottom of the page to save changes you make.

Anyone know what is happening here. I am using the latest version, Billy

Sent from Mail for Windows 10

From: Evan Reese
Sent: 06 July 2020 15:11
Subject: Re: [TechTalk] Need Help with Thunderbird

Thanks Sam, that did the job.

I must have misheard something, or misunderstood something I heard. I did have an older version of the Import Export Tool. Getting the one from the link you sent, I got my old messages imported successfully.

Thanks again.

Great  list!


On 7/5/2020 6:37 PM, Sam Taylor wrote:

Hi Evan,

Thunderbird updates itself, and you are running the same version as I am, which is the latest.

You may not have downloaded the latest version of the add-on. The add-on below is from the official Thunderbird addons repository and claims it will work with versions between 60x and 70x:

Good luck


On 6/07/2020 7:49 am, Evan Reese wrote:

Hey Guys,

I had some major problems with the unsupported Windows Live Mail, so I dumped it and got Thunderbird.

I've gotten it working pretty well so far, but I am having some issues with it.

The main one is that I cannot import my messages from Windows Live Mail.

I found some instructions, but they do not seem to apply to my version of Thunderbird.

I was told to export the WLM messages in .eml format, which I did.

Then create a new folder in my Thunderbird Local Folders section and then select it, which I also did.

Then, I was told to right click on that folder and find Import Export Tools. But that option isn't in my Context menu.

So I went out to Google and found an add-on called Import Export Tools and downloaded it.

I couldn't figure out where to put it, and the page where the file was located didn't tell me, so I once again went to Google and looked up how to install an add-on from a file. I followed the instructions and was told that the add-on was incompatible with my version of Thunderbird, version 68.10.1. Apparently, there are newer versions of Thunderbird. I wasn't aware that I was getting an older version when I got it a couple weeks ago.

I'm using a Windows 7 laptop, which I hope to replace in the not too distant future, but I'd like to get my old WLM messages imported before then.

A related problem is that I do not see any way to update Thunderbird in any of the menus.

So you can see, I need a bit of help. <smile>

I'm not sure how old this program is, so perhaps it's not quite ready for prime time yet. Surely, importing messages from other email clients is a pretty basic function that I shouldn't need an add-on to get, shouldn't it?

Oh, I did try to import from the Tools menu, but that didn't work. I only get two choices in there, Becky and Outlook. Neither one of those works.

Any help would be appreciated.

Much thanks.


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