Re: The facts about getting a SmartVision phone repaired

Gerald Levy

Good for you for not taking the bait and buying this phone.  No wonder Cody, IRIE's national sales manager, did not demonstrate the Smart Vision phone on Accessible World Tech Talk, but instead, presented what amounted to nothing more than a sales pitch in a desperate attempt to dump their remaining inventory.  I hate to say I told you so, but I warned list members against buying an expensive phone made by an obscure overseas company that has had a poor track record in the US.  Of course, I was accused of being negative.  But it makes my blood boil when blind consumers get screwed over by companies like IRIE, which probably purchased the remaining inventory of Smart Vision phones from Kapsys at fire sale prices, perhaps pennies on the dollar,  to turn around and sell to unwary blind consumers for hundreds of dollars.  For anyone who is still interested in buying this phone, call IRIE first, ask to speak to Cody Mitchell, and tell him that you would be happy to buya Smart Vision phone  only if his company is willing to provide ongoing sercvice and support for at least three years.  If he is unwilling to do that, tell him, thanks, but no thanks.


On 7/15/2020 1:28 PM, Gary Greico wrote:
I was told by them that they were a bust.   Codi was willing to sell the
cheaper model to me for 400 dollars but I said no.  Look on the website,
it is not their.

On 15-Jul-20 8:53 AM, Ann Parsons wrote:
Hi all,

Yes, it is possible, but he didn't say that, Eeyore.  He just gave his
opinion without any proof at all.

Ann P.

Original message:

Well, Ann, is it possible that Gary called IRIE directly and was told by
one of their helpful agents that although the Smart Vision can still be
purchased from their web site, it is no longer being made? Since you
already own this phone, I strongly suggest that you call them yourself
to find out whether this is true before you accuse Gary of spreading
false rumors, like you are always so quick to accuse me of doing.


On 7/15/2020 8:34 AM, Ann Parsons wrote:
Hi all,
Oh, please, why do people persist in posting rumors and
misinformation. "It's not even on the web site any more."
Balderdash! Read this and weep!
If you looked a little further, you might find something.  You've got
no proof, Gary, no email, no announcement, no web site nothing, just
your own erroneous misinformation!  Did you hear about it? It's
called the pandemic!  Did you know that factories and businesses all
over the world have been closed down, even in obscure countries like
Production of all products have been delayed.  It's been going on
since the middle of March and--.
You come up with proof, solid, incontrovertible proof, and then I'll
believe you.  Until then, it's fake news.
BTW, you might have had difficulty finding the phone on their web site
because you don't have its name correct.  It's the 'Smart Vision2'.
Ann P.

Original message:
If you are going to get a smartvision, you better move quickly. Both
models are no longer being made.  As a matter of fact, they're are not
even on the website any more.

On 7/14/2020 10:14 PM, Abbie Taylor wrote:
Eyore, in answer to your question about my BlindShell phone, Laz
Mesa at chccessible Electronics replaced the defective device, no
muss, no fuss. I've since emailed the folks at BlindShell about the
problems other users and I are having with the device. If I don't
hear back from them within a reasonable amount of time, I'll more
seriously consider switching to the Kapses Smart Vision 2 phone.
I've talked to two other people besides Ann who have this device,
and they're happy with it.
As for the Lucia phone, I heard it would only work with G3 networks.
So, when carriers switched to G 4 networks, users of this device
were out of luck. I could be wrong, but you might want to do more
research before you draw conclusions.
Abbie Johnson Taylor, Author

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