Hi Madison,

Regardless of the power settings, you ought to be able to force a hard shutdown by holding the power button for 5 or 6 seconds, but don't release it prior to this or it may simply go to sleep.

If you still want to alter what the power button does, as well as what happens when you close the lid, press the windows key plus x, followed by o.

Then tab through till you reach "additional power settings" and press enter to see the available options.

Thanks

Sam

Hi all,

On the topic of power settings, can someone please tell me where to go to find

the power settings for my laptop? I'm asking because on my old laptop when I

pressed and held the power button that resulted in a hard shut down, but when I

do it on my new computer nothing happens. Is this something that can be changed

in the power settings? If not then where and how do I change it? Well I don't

need to do a hard shut down very often there have been times where my computer

freezes and/or Jaws stops talking and the only way to get it going again is to

shut it down which I obviously can't do without speech so I have to get someone

to shut it down for me which is annoying. Doing a hard shut down is a way for me

to fix it myself. Sorry for the long message, hope someone can help!! Thanks

Madison