Re: restore point


Brian Vogel <britechguy@...>
 

Heather,

           The two things I always recommend when "weirdness" begins occurring under Windows 10 are the following:

1. Using SFC (System File Checker) and DISM (Deployment Imaging Servicing and Management) to Repair Windows 8 & 10 


2. 
Doing a Windows 10 Repair Install or Feature Update Using the Windows 10 ISO file


Someone else said to me, on another topic, that they did not believe the issue was with Windows 10, which may be so, but is actually irrelevant.  Very often when troubleshooting one has absolutely no idea where the root cause actually lies, and some of the steps are done so as to eliminate possibilities from the list.   Using SFC/DISM is quick, at least as far as end-user action goes.  The commands do take some time to complete, but you can be doing other things as they work.   Doing a Repair Install can be more time consuming, as it's very much akin to doing a Feature Update itself or a Reset, but it allows you to keep your files AND apps.  And the Repair Install is done only after SFC/DISM don't fix the issue and nothing else that's "easy to try" has worked, either.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

Always remember that computers are just glorified light bulbs - they rarely fail in continuous use and usually go pop when turned off and on.

        ~ Technician with the username Computer Bloke, on Technibble.com

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