Re: issues with two program crashes
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Gene
You may have to uninstall and reinstall the programs, but if you have system restore points before the problem but not that will cause you to have to redo a lot of settings or reinstall a lot of other programs, you might want to try a restore point.
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Gene
-----Original Message-----
From: Vicki W Sent: Wednesday, September 09, 2020 9:05 PM To: main@TechTalk.groups.io Subject: Re: [TechTalk] issues with two program crashes Didn't help. ----- Original Message ----- From: Sam Taylor To: main@TechTalk.groups.io Sent: Wednesday, September 09, 2020 6:29 PM Subject: Re: [TechTalk] issues with two program crashes Hi Vicki, It's quite safe to delete the Dropbox Cache folder. Open the run dialog with windows r, and paste %userprofile%\\Dropbox\.dropbox.cache\ then either delete the items inside, or delete the qebcobkqbgpbzfynfuwbof folder. On 10/09/2020 11:22 am, Vicki W wrote: This afternoon my Google and Dropbox both crashed. Neither will open, with their desktop shortcuts or straight from the program folder or start menu. In the case of dropbox I get an error message about a file not being replaced correctly and in the case of Google, I get nothing. The file in Dropbox is: (C:\Users\username\Dropbox\.dropbox.cache\qebcobkqbgpbzfynfuwbof\placehol Anyone know how I can replace this file and what to do with Google? Thanks. Vicki
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