Re: issues with two program crashes


Vicki W
 

I've done three restore points. Now out of nowhere, over 4500 files from all over my computer showed up in my documents. I've done a virus and malwear scan and they come back clean.

----- Original Message -----
From: "Gene" <gsasner@gmail.com>
To: <main@TechTalk.groups.io>
Sent: Wednesday, September 09, 2020 7:08 PM
Subject: Re: [TechTalk] issues with two program crashes


You may have to uninstall and reinstall the programs, but if you have system restore points before the problem but not that will cause you to have to redo a lot of settings or reinstall a lot of other programs, you might want to try a restore point.

Gene
-----Original Message-----
From: Vicki W
Sent: Wednesday, September 09, 2020 9:05 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] issues with two program crashes


Didn't help.



----- Original Message -----
From: Sam Taylor
To: main@TechTalk.groups.io
Sent: Wednesday, September 09, 2020 6:29 PM
Subject: Re: [TechTalk] issues with two program crashes


Hi Vicki,

It's quite safe to delete the Dropbox Cache folder.

Open the run dialog with windows r, and paste

%userprofile%\\Dropbox\.dropbox.cache\

then either delete the items inside, or delete the qebcobkqbgpbzfynfuwbof folder.




On 10/09/2020 11:22 am, Vicki W wrote:

This afternoon my Google and Dropbox both crashed. Neither will open, with their desktop shortcuts or straight from the program folder or start menu.

In the case of dropbox I get an error message about a file not being replaced correctly and in the case of Google, I get nothing.

The file in Dropbox is:

(C:\Users\username\Dropbox\.dropbox.cache\qebcobkqbgpbzfynfuwbof\placehol

Anyone know how I can replace this file and what to do with Google?

Thanks.

Vicki





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