Alexa on PC?

Loy <loyrg2845@...>

I have installed Alexa for PC on my Windows 10 computer but it will not accept my Amazon user name and password. Has anyone had this problem? And is there a fix for this. I called the Amazon disability phone number but could not help.------------------
And I will bring the blind by a way that they knew not;
I will lead them in paths that they have not known:
I will make darkness light before them, and crooked things straight.
These things will I do unto them, and not forsake them.Isaiah 42:16  

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