amazon a/d films


hi all, i am trying to switch on a/d on the amazon films with no luck.

i found this on the web that is below, but i used 3 diffrent screen readers and still no luck.

To enable Audio Descriptions on supported devices:

1. Begin playback of an Audio Descriptions compatible video.

2. Open the “Subtitles and Audio” menu in the player control options.

3. Under the Audio options, select the language track with the Audio Description tag.

Audio Descriptions must be enabled for each device individually. Once enabled, Audio Descriptions play whenever you stream from that device.

any help please.

Thanks for your time in advance.
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