Re: Strange issue with creating folders.


You may have tried this, but have you pressed alt, then tried tabbing? You may run across something to restore what is shown that way. In the mean time, here are two suggestions that may work:

there is a shortcut to create a new folder that may work.
Be in the place where you want to create the new folder, as usual.
Use the command control shift n. If the command works properly, the new folder dialog should come up.

You can also try opening the context menu instead of the ribbons. It may be that context menu items will be shown. To create a new folder, don't have anything selected and be in the location where you want to create the folder. Open the context menu and the short cut command is w for new folder.


-----Original Message-----
From: Jessica M
Sent: Thursday, October 01, 2020 7:18 PM
Subject: [TechTalk] Strange issue with creating folders.

Hi all,
Not sure if this is a Windows 10 issue, or a Jaws issue, but I can't
seem to be able to create a folder in any location. Normally when I
create a folder, I hit the alt key, followed by h, followed by W for
new folder, and all's well. Now when I hit the alt key, Jzws
announces "show hidden items unavailable", and there's nothing in the
actual menu. Anyone have any ideas where I can go to fix this?


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