Thanks everyone for your lovely comments.
Ron, out of curiosity, what does NVDA not work well
with in Office? There are a couple of isolated issues
in PowerPoint and I'm not sure about Access, but
otherwise, most of the issues in Office are issues
with Office itself.
Most times, when an issue takes a long time to be
resolved, it is either because it is hard to
reproduce, or hard to fix. In some cases, problems
only occur on particular hardware, or with certain
other software (or versions of software) installed.
Unless an NVDA developer has that particular setup, it
can sometimes be hard to diagnose.
NVDA does a number of things differently to other
screenreaders. In some cases, the end user wouldn't
notice a difference . In some cases, it has given
NVDA an advantage - NVDA worked well with Windows 10
and the original Microsoft Edge, long before any other
screenreader for instance. In some cases, it goes the
other way. Something which a user might complain
"just works" with another screenreader, simply can't
be done in NVDA without a large amount of work.
In any case, I'm glad to hear it has improved in