Brian Vogel <britechguy@...>
You need to check, when in Contacts, whether what's being viewed is Contacts versus Address Book or some other collection of contacts.
Once you've done your CTRL+3, and presuming the Folder Pane is open (which it is by default), navigate back over to it and see what has focus, and if there are other items than the one that's got focus, try selecting each in turn then going over and looking at the list of contacts contained in same.
Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041
Always remember that computers are just glorified light bulbs - they rarely fail in continuous use and usually go pop when turned off and on.
~ Technician with the username Computer Bloke, on Technibble.com