Re: anyone else having a problem with ponts media downloader?


Update the download engine and that will probably correct the problem.
Open toolls, alt t. Then open options, o.
Up arrow to update download engine and press enter. the update will occur. It may take a minute or two and you may not have any speech in the program during that time. When the update finishes, you should get some sort of message. I've done it so seldom, I'm not sure what it is. If you ever have this sort of problem, the first thing to try is to update the engine.

At times, the update won't be done and you will get a message about not finding the current engine or update or something like that. In the very few times I've updated, it appears to me that this happens between the time an update is needed and the perhaps days until one is available.


-----Original Message-----
From: murry
Sent: Wednesday, November 18, 2020 3:44 PM
Subject: [TechTalk] anyone else having a problem with ponts media downloader?

hi all,
i am using windows 8.1 and my ponts media isn't downloading my youtube links anymore. its says download is starting and ends it like usual but doesn't leave it anywhere on my computer. is anyone else having the same issue in earlier windows and does anyone know of a solution?
thanks much

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