Re: JAWS and Windows Ten Question Please.


Madison Martin
 

The number is:
1(800) 444-4443

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Janet
Sent: January 13, 2021 5:51 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] JAWS and Windows Ten Question Please.

Madison,
Yes please if you could send me the number if you have it on hand, as I would have to search for it, as I haven't called them in quite some time. I'm not a real phone person either, but I think this time I will have to bare with it just for the sake of my sanity! Smile!

Thank you so much

Janet

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Madison Martin
Sent: Wednesday, January 13, 2021 5:00 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] JAWS and Windows Ten Question Please.

Do you need the number? I've been talking with them via email, but that's because I hate talking on the phone.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Janet
Sent: January 13, 2021 4:52 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] JAWS and Windows Ten Question Please.

HI,
Yes, that is exactly what I plan on doing. I just thought I would ask here on the list first, as when calling Tech support, one could be on the phone for quite a while, but I'm thinking I really don't have any other choice, as I can't make heads or tails out of this one! LOL! Thank you for this.

Janet

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of gbmagoo@gmail.com
Sent: Wednesday, January 13, 2021 3:45 PM
To: main@techtalk.groups.io
Subject: Re: [TechTalk] JAWS and Windows Ten Question Please.

Call your Josh phone number twos technical support for John can you get somebody tandem with you on the walk you through how to do it it’s all done it’s free that’s what you get a part of your hundred dollars a year
On Jan 13, 2021, at 13:20, Janet <janet.harvard@outlook.com> wrote:

HI Madison,
Thank you so much, but I paid $1000 for JAWS license, and pay for the MSA agreement every two years for JAWS updates. JAWS needs to work! I really don't want to try and use another screen reader right now, as I am trying to get used to using a Laptop, and trying to get used to using Windows 10. Wow, what a learning experience! LOL!

Janet
Smile!
I think I'm going to call freedomscientific.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On
Behalf Of Madison Martin
Sent: Wednesday, January 13, 2021 2:39 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] JAWS and Windows Ten Question Please.

Oh Janit,
I'm so sorry you're having so many issues. Hopefully another list
member can be of more help. Do you want to keep trying with Jaws, or
would you be willing to try another screen reader?

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of
Janet
Sent: January 13, 2021 2:29 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] JAWS and Windows Ten Question Please.

HI Madison.
As soon as I press shift f10, all I hear is a ding sound, and that is
as far as I can get, so this isn't working. I have been having
problems with JAWS 2021, and I even downloaded a new version of JAWS
2021 thinking maybe JAWS 2021 got corrupted during the first download.
So, after downloading again, I then get a message saying this version
of JAWS needs to be repaired, so I press space or enter to allow JAWS
to repair, and I'm assuming it is repairing, as I hear the ticking
sound as well as a message saying JAWS is preparing to download, and I
get a message about 10 or 15 minutes later saying JAWS has completed
the repair, and I need to restart my computer, so I restart the
computer, but JAWS is still the exact same way. I can't seem to do anything with JAWS 2021 rather on my Laptop win 10 or PC win 07.
Thank you so much for your instructions, as I wil keep them for
further references.

Janet

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On
Behalf Of Madison Martin
Sent: Tuesday, January 12, 2021 7:56 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] JAWS and Windows Ten Question Please.

Hi Janit,
Hit the Windows key
Arrow down and you'll hear all aps
Arrow down until you get to Jaws, if your computer is like mine then
it'll probably be a folder that's collapsed If this is the case then
enter on the folder and the first thing that should come up is Jaws
2021 Press shift f10 then arrow down a few times and you'll find
uninstall Just enter on this and you should get a little voice telling
how far along the uninstall is

Hope this helps!!

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of
Janet
Sent: January 12, 2021 4:04 PM
To: 'main@TechTalk.groups.io' <main@TechTalk.groups.io>
Subject: [TechTalk] JAWS and Windows Ten Question Please.

Hi Everyone,
Can someone please tell me if there is an easier way to uninstall JAWS
2021 in Windows 10 Laptop, other than going through the Control Panel?
I already know how to uninstall a program through the Control Panel.
I don't think I've ever uninstalled JAWS before, as I usually install it.

Thank you in advance.

Janet


Peace Be With You.



























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