Referring to the Amazon Echo Dot: I think there are volume control buttons on the top surface of the device? There are only four buttons; can someone please describe the function of each of them? Thank you.
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On 3/16/2021 4:09 AM, Shelly Kane wrote:
Thank you so much. I greatly appreciate your help. Alexa is working again and she is back to full volume. I tried when this happened to tell her to turn up the volume and she wouldn't and then Ashley told me to try volume five but that didn't work. Now I know just to say volume up or down. I thought she was broken. She is used for quite a bit around here. Thanks to everyone who responded.
On 3/15/2021 11:42 AM, Ron Canazzi wrote:
The proper command is:
Alexa: Volume UP.
Repeat this until the volume is at your desired level.
Similarly for lowering the volume say:
Alexa: volume down until you reach the desired level.
On 3/15/2021 5:31 AM, Shelly Kane wrote:
Thanks for the suggestion but it didn't work. I said Alexa, volume five and nothing happens. After that, I ask her a question and she still sounds muffled.
On 3/14/2021 1:40 PM, Ashley Breger via groups.io wrote:
Try telling her volume five. Then double check to see if it’s still sounds staticky . It sounds like your volume might just be low.
Hope this helps,
On Mar 14, 2021, at 3:05 PM, Shelly Kane <email@example.com> wrote:
I have been using the echo dot for almost 4 years and have never had any problems. Since yesterday, I have noticed that Alexa sounds lower than usual and a bit staticky at times. I didn't do anything differently and we unplugged her and then plugged it back in and that didn't work. Has anyone else had a problem like this? Any help will be greatly appreciated. I use it quite a bit and hope that I don't need a new one.