Re: HP laptop : How to enter safe mode?


Again, this is something those with more technical knowledge will, I hope, comment on, but its my understanding that you may not need to purchase anything. Your copy of Windows 10 is already authorized and I've seen commenhts on this or that list that Microsoft keeps the authorization information so you don't have to authorize it if you download and install a copy from the Internet if you are already authorized to use Windows 10.

If worst comes to worst, you can go back to using Windows 8 for a time, using the factory restore I discussed where you don't go into Windows but restore from a hidden partition on the computer. I really doubt that Microsoft interferes with the contents of that hidden partition during upgrades or installations. So if using the Windows 10 reset doesn't work and if placing a clean copy on in another way doesn't solve the problems, you should be able to go back to Windows 8 again for a time. I believe support for Windows 8 runs until sometime in 2023. But I wouldn't be surprised if either the Windows 10 reset or using a clean installation will solve your problems.


-----Original Message-----
From: Keith S
Sent: Monday, April 19, 2021 10:47 AM
Subject: Re: [TechTalk] HP laptop : How to enter safe mode?

thanks gene, I'll check it out. My wife is going on disability so it's not like I can get her to use her prize points to purchase a new computer again. Figure I'll work on this and if I need to, I'll just have to save my pennies and buy a copy of windows 10 to install or upgrade the windows 8 OS. Really don't want to do so considiering my wife will not have health insurance for the next year until medicare kicks in for her but that is our cross to bear.

Thank for digging this info out from the internet.


----- Original Message -----
From: Gene
Sent: Monday, April 19, 2021 1:44 AM
Subject: Re: [TechTalk] HP laptop : How to enter safe mode?

I did a bit of looking around and I didn't find anything specifically
discussing what we are discussing. I did find an article telling you how to
reset Windows 10 and I am giving that link below. But we are discussing
restoring Windows 10 on a computer that originally had another operating
system on it. Restoring Windows 10 does just that. But if I upgraded or
installed Windows 10 on my laptop, as far as I know, nothing would be done
to get rid of the data on the hidden partition my computer has to restore it
to factory defaults, in other words, to restore it to its factory state, as
it left the factory with Windows 7 and whatever else was placed on the
computer at the factory by the manufacturer. Here are the instructions for
doing so on my computer. As you will see, they have nothing to do with
booting into Windows or restoring a clean copy of a new or upgraded operting
system. As you will also see from the article I linked to below, you can
reset Windows 10 within Windows 10 which will place a clean copy on your

Remember, instructions for doing what is described below in this manual
excerpt vary depending on brand and model of machine so check to see what
your machine's instructions are. I am reproducing these instructions to
demonstrate what I am saying, not to provide instructions for how you do
this on your computer.

From my Toshiba manual:
To recover the original factory image using the utilities on your
computer’s internal storage drive:

Make sure the computer is turned off.

Press and hold the 0 (zero) key on your keyboard while
powering on the computer.

If your system offers a choice of Windows® 7 32-bit or 64-bit
operating system, select one at this time. If not, skip to step 4.

A warning screen appears, stating that when the recovery is

executed all data will be deleted and rewritten. Click Yes to


When the Toshiba Recovery Wizard opens and the Selecting a
process screen displays, select Recovery of Factory Default
Software and then click Next.

6 The Recovery of Factory Default Software screen appears.
Select Recover to out-of-box state.

7 Click Next.

A confirmation message displays reminding you that all data
will be lost during the recovery process. Be sure to save your
work to external media before proceeding (see “Backing up
your work” on page 105).

8 Click Next to begin the recovery.

When the process is complete, a message displays indicating
that the internal storage drive has been recovered.

9 Press any key on the keyboard to restart the computer.

the link below discusses how to reset Windows 10 from within your
installation of Windows 10. It is completely different from what was
described above.

-----Original Message-----
From: Gene
Sent: Monday, April 19, 2021 12:38 AM
Subject: Re: [TechTalk] HP laptop : How to enter safe mode?

I don't remember if or what I said when he asked that. I don't have Windows
10. I don't know how you do a Windows 10 reset. As I recall, another list
member described in detail how it is done. Whether I responded and said I
don't know how it is done, I don't recall. I may not have either as an
oversight or because I saw the explanation from someone else on the list so
I didn't need to respond.

I'm right and yet, you keep insisting I'm not. Prove it? Do a Google
search on Windows 10 reset and learn about it. I don't thing the feature
that a lot of computers have that restores the computer to its factory state
is even called reset and it is not initiated from within Windows. You
initiate it before Windows boots. the procedure is initiated differently on
different brands and models of computer. Reset was one of the new features
in Windows 10 and it received publicity when Windows 10 came out because it
allows you to put a clean copy of Windows 10 on the machine. You shouldn't
have difficulty finding information about it.

-----Original Message-----
From: Janet
Sent: Sunday, April 18, 2021 10:13 PM
Subject: Re: [TechTalk] HP laptop : How to enter safe mode?

I’m not in any mood to debate with you especially regarding the reset
feature, as we went through all that maybe a month ago. What I meant when I
said you didn't answer Keith was you told him to do a reset, and that would
put a fresh copy of Windows 10 on his PC, and he replied by asking you how
can he do that, and you never replied. This is correct about the reset
feature. You said I was wrong then, and now you're still saying I'm wrong,
but you never can prove I’m wrong! If you want to know more about it, find
it yourself, as I gave all the information to you maybe a month ago. You
said I was wrong then, and you are still saying I am wrong, so prove I’m
wrong! This is the last time I will talk to you about this, as I've been
through all this with you before. You know Gene, if I say black, you will
say white, if I say it's cloudy, you will say it's sunny! Enough is enough!


-----Original Message-----
From: [] On Behalf Of
Sent: Sunday, April 18, 2021 9:21 PM
Subject: Re: [TechTalk] HP laptop : How to enter safe mode?

That is not correct. I don't know what I'm not supposed to have answered.
I think I said awhile ago to try a reset first. The reset in Windows 10 is
a reset of Windows 10. You are confusing that with the reset, or whatever it
is called, that many computers offer with the original factory files for
everything stored on a different partition of the hard drive. That has
nothing to do with the reset in Windows 10 itself. That reset will put a
clean Windows 10 on the machine. The factory reset, if this computer has
one, will place the original operating system on the machine and whatever
else it came with.

-----Original Message-----
From: Janet
Sent: Sunday, April 18, 2021 9:12 PM
Subject: Re: [TechTalk] HP laptop : How to enter safe mode?

Hi Keith,

Ok, I’ve said to myself I wouldn’t get involved with this meaning what Gene
recommended for you to do with your Laptop, and I see he hasn’t answered you
either. Now Keith, as I’ve discussed this reset feature with you before,
you still are willing to take a chance on using the reset feature, but one
more time, I strongly advise you not to use that reset feature, just for the
simple fact, that feature is a factory reset, and you need to remember your
Laptop came with Windows 8, so there for, remember your Laptop will just
revert back to Windows 8, so please give this some serious consideration
before doing that. Now, if you still want me to send you the instructions,
just let me know, and I will do so. As far as the safe mode, that will not
give you the option to reset your Laptop to Windows 10 or Windows 8. I know
you don’t want to hear this, and I don’t blame you, as I wouldn’t want to
hear this either, but I’m telling you the truth. I’m trying to spare you
from more problems than what you currently have, but it’s your choice.


From: [] On Behalf Of
Keith S
Sent: Saturday, April 17, 2021 3:48 PM
Subject: Re: [TechTalk] HP laptop : How to enter safe mode?

and how do I go about doing this?



----- Original Message -----

From: Gene


Sent: Friday, April 16, 2021 3:46 PM

Subject: Re: [TechTalk] HP laptop : How to enter safe mode?

Why don't you use the reset option in Windows 10 which doesn't rely on safe
mode and will place a clean Windows 10 on the machine.

-----Original Message-----
From: Keith S
Sent: Friday, April 16, 2021 2:33 PM
To: tech talk for the blind
Subject: [TechTalk] HP laptop : How to enter safe mode?

Hi, I was informed on this list that my installation of windows 10 is most
likely damaged (I have previously posted the slowness using jaws and windows
10 and th lag and what not on the system.)

I was told that if I enter safe mode, I can choose to either reinstall the
windows 8 that came pre-installed on the laptop, or reinstall windows 10,
since my cousin did the upgrade to windows 10 when microsoft was offering
the upgrade for free from windows 8 to windows 10.

My question is how do I enter safe mode on an HP laptop. I know that some
name brand systems have different safe mode keys taht you have to push and
hold while the system is booting up.

(I hae a netbook that uses the F8 key during startup to enter safe mode.

Anyone have a clue as to what I hold down on my HP laptop to enter safe

Many thanks


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