Re: Downloads Fail With Any Browser


Jaffar Sidek
 

Hi Mike.  I think your windows 7 pc is not able to recieve network packets in a stable manner.  This may be caused either by your ethernet card or your router.  If you are on a router, I would suggest you reset your router, restart your machine and see if it helps.  another scenario would be that your ethernet card needs either a drriver reinstall or an update.  Use your windows 10 pc to go to your window 7 ethernet card's website to check for the latest driver and update appropriately.  Install the updated driver, reset your router and restart your pc to see if it solves your problem, if not, you can get back to me and i will arrange a remote session with you if you like and help you troubleshoot your pc.  Cheers!

On 22/4/2021 7:55 am, Mike B wrote:

Hi Jaffar,
 
Thank you so very much for going to the extra trouble for me with this.  Here you go. with 2 results
 
#1:
 
pinghttps://fromsmash.com/7phJWfNq.v-it
 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
 
C:\Users\mike>pinghttps://fromsmash.com/7phJWfNq.v-it
 
 
#2:
 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
 
C:\Users\mike>ping https://fromsmash.com/7phJWfNq.v-it
Ping request could not find host https://fromsmash.com/7phJWfNq.v-it. Please che
ck the name and try again.
 
C:\Users\mike>
 
 
Stay safe and take care.  Mike.
 
 
----- Original Message -----
Sent: Wednesday, April 21, 2021 4:25 PM
Subject: Re: [TechTalk] Downloads Fail With Any Browser

Hi Mike.  If you know the direct address of the site's download page, please do the following and email me the results.

go to your command prompt ant type:

ping followed by the download page's address.  Once you hear any output from the screen reader, press Alt+space and arrow up or down to edit, then to select all.  Then get to edit again in the same way and look for copy.  Then go to notepad, paste the results and email the text to me.  I should be able to tell you what to do after reading the result of your ping.  HTH and Cheers!

On 22/4/2021 4:21 am, Mike B wrote:
Hi All,
 
I can download a file with Windows 10, but I can't using Windows 7.  It's the same exact URL.  I can download this file with any browser on Windows 10, but it won't download with any browser with Windows 7.  With Windows 7 the download will start, but it'll fail from anywhere from a few seconds to a couple of minutes, where with Windows this 1.1 GB file will fully download in a couple of minutes.  I am not getting any errors or security messages on the Windows 7 computer at all, it's like the download is timing out.  I tried different ethernet cables and ports and didn't help.  Does anyone have any idea as what I need to check?
 
 
Stay safe and take care.  Mike.
 
 

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