Re: zoom help

chris judge

Hi Kimson.

So you are using a USB headset normally?
When you unplug the headset, zoom should revert back to your internal mic
and speakers but you might want to make sure both options are set properly
under zoom settings. Have you gone through the zoom audio settings to make
sure the proper mic is selected? Also, make sure you aren't set to mute on
entry. When you have determined that the proper mic and speakers are
selected, use the test microphone button under audio settings to make sure
both speakers and mic are working properly.
Chris Judge

-----Original Message-----
From: <> On Behalf Of Kimsan
Sent: May 15, 2021 8:40 PM
Subject: [TechTalk] zoom help

Normally when I use zoom as I am using jaws 2020, I have headphones in.
Which option do I select if I take the headphones off so I can hear the
participents in zoom and they can also hear me?

I was in a meeting with the school on Friday, I was able to hear them, but
they couldn't hear me. I'm unsure if it's because my internal mic sucks or
it's just the wrong option I chose under audio.
I have an important meeting on Monday, so I don't want the same thing to
happen again.
Kimsan Song
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