Re: thunder bird not accessible
I don’t think it’s a question of not being believed. Its what happens when someone is behind in mail and answers the first message in a thread where there is much more discussion.
I think something was damaged in the program, I don’t know what, and for some reason, your screen-reader couldn’t read text on screen dealing with messages.
Hello, when my thunderbird updated, I could not access my messages at all. I could write messages using the keyboard shortcuts but, I could not read the same message I wrote. I went threw all of this yesterday and have determined to try to redo my thunderbird, I have kept the profiles folder but if it is corrupted, I will have to redo all my accounts. So it was inaccessible to me when I wrote to the list. I wish someone could screen shared with me, to see what I am talking about. I feel like I am not being believed when it is clearly happening to me. Thank you, Heather
Sent from Mail for Windows 10
Heather, this message is not helpful. All it does is bring up a bunch
Now, I will preface this here message by stating that I don't use
Thunderbird. However, the questions apply whenever the general catch
term "inaccessible" is used. Here are the questions.
First, what is the program doing or not doing which makes it unusable for you?
Next, What is it that you want to do which you cannot do now?
Third, what error messages or status messages are you getting? What is
the computer telling you?
Finally, have you looked in the current documentation? Have the
commands changed? Have the ways to access the aspects of the program
changed? Have you read the "What's New?" text file?
Before we can help with the so-called inaccessibility problem, these
questions need to be answered. I say so-called because the line
between inaccessibility and user ignorance is very thin. This is
particularly true of a program which has been a model for accessibility
for years and is used by thousands of people who are blind or visually
impaired. There's absolutely nothing wrong with ignorance because it
can be remedied with knowledge. It is only deliberately remaining
ignorant that is the problem. Any Thunderbird users online? Can you
all help Heather?
I suspect that the ways to input commands or to get at menus have
changed. I think once the new command set is known, all will be well.
Now, I could be wrong. Software companies have, in the past, made huge
bloopers which have actually made their software inaccessible, and this
is a possibility, but it's a remote one. If the commands have
changed, maybe Accessible World or BITS or Mystic Access may want to
think about a tutorial or presentation. That would solve the problem handily.
> Hello, my thunder bird updated and now it is inaccessible! Anyone have
> this issue? Heather
> Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10
Ann K. Parsons
Author of The Demmies: http://www.dldbooks.com/annparsons/
Portal Tutoring web site: http://www.portaltutoring.info
"All that is gold does not glitter,
Not all those who wander are lost."