Date   

Re: Any recommendations on pc support.

Sugar
 

I am only speaking out of experience.

Of dourse everyone’s pc is different and different issues my occur but in my case so far they have been a great help and support. I personally hve no complaints.

Smile

sugar

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Wednesday, December 21, 2016 2:03 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

I've seen many reports of that service being helpful.  But ai have seen a few reports of them doing technical work that hasn't solved problems or made them worse.  They don't all appear to be as competent technically as they should be.  And, while I don't know specifically what was done in this case, this is another story that causes me to treat carefully advice that uninstalling and reinstalling a program be used as one of the first ways to solve a problem.  There are many programs that can be uninstalled and reinstalled without causing problems but doing this as a first option often results in nothing but wasted time.  Also, Ive seen reports on another NVDA list of uninstalling Office, or perhaps Word, I don't recall the specifics now, damaging or removing files that shouldn't be removed that NVDA needs to function.  If it were me, and a tech recommended uninstalling Word or Office, I would first contact a site like bleeping computer, explain the problem, and see what the geeks who offer help on the site recommend. 

 

Also, I'd be curious to know if the Microsoft security advisor ran System Restore at any time.  After uninstalling Word, it may be necessary to reinstall it to get the program to work fully or at all, I don't know.  But aside from reinstalling office, in this case, since uninstalling and reinstalling didn't solve the new problems, it appears that uninstalling did some sort of damage that wasn't corrected.  The fastest and easiest way to solve the problems, while providing full operation of Office again might have been to reinstall Office, then the run System Restore to a point before Office was uninstalled.  I consider it bad procedure and advice to uninstall Office or Word just to try to solve a problem of an update not installing. 

 

I'll add that I am not a tech.  These are my opinions but they are not authoritative, rather those of an interested layman with some knowledge.  But I'd be interested in comments from you, Carlos and/or  others with stories to tell or tech qualifications.

 

Gene

----- Original Message -----

From: Sugar

Sent: Wednesday, December 21, 2016 3:43 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

I find that the Microsoft disability phone line is very helpful

 

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gerald Levy
Sent: Wednesday, December 21, 2016 1:30 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

 

In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out. 

 

Gerald

 

 

 

Sent: Wednesday, December 21, 2016 3:31 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.

On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:

 

Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.

I needed help updating my security update for my Office 2010.

I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho

Andrew 

 

 




Re: Any recommendations on pc support.

Sugar
 

Smile, Joseph

They are very helpful and will stay with me for as long as they can to correct the issue.

They are my “go to” peple now.

Oh and if they can’t find out what’s the issue they will get back to me when they do.

Sugar

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Joseph Hudson
Sent: Wednesday, December 21, 2016 2:04 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

Sugar, I find the same thing. I have not had any problems with them the few times that I've had to interact with them in regards to support.

On Dec 21, 2016, at 3:43 PM, Sugar <sugarsyl71@...> wrote:

 

I find that the Microsoft disability phone line is very helpful

 

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gerald Levy
Sent: Wednesday, December 21, 2016 1:30 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

 

In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out.  

 

Gerald 

 

 

 

Sent: Wednesday, December 21, 2016 3:31 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.

On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:

 

Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.

I needed help updating my security update for my Office 2010.

I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho

Andrew  

 



 




Re: Any recommendations on pc support.

Gene
 

I'm saying that criticizing rehab for not helping a former client with a home computer that has no relation to work isn't reasonable.  I was responding to your comment specifically but I consider any such criticism to be not reasonable. 
 
Gene

----- Original Message -----
From: The Wolf
Sent: Wednesday, December 21, 2016 3:54 PM
Subject: Re: [TechTalk] Any recommendations on pc support.

are you refering

to my comment? or are you refering to how voac rehab wouldn't help him?
On 12/21/2016 2:37 PM, Gene wrote:
There is no reason for rehab to help people who are not clients.  I don't mind reasonable criticism of rehab agencies but this is not reasonable. 
 
Gene
----- Original Message -----
From: The Wolf
Sent: Wednesday, December 21, 2016 3:34 PM
Subject: Re: [TechTalk] Any recommendations on pc support.

thats voac rehab fore you totally useless


On 12/21/2016 2:30 PM, Gerald Levy wrote:
 
In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out. 
 
Gerald
 
 
 
Sent: Wednesday, December 21, 2016 3:31 PM
Subject: Re: [TechTalk] Any recommendations on pc support.
 
Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.
On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:
 
Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.
I needed help updating my security update for my Office 2010.
I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho
Andrew 
 



Re: RansomFree - Protect your computer from ransomware #freeware #software

Gene
 

I'd have to read the article again.  I believe you are right but when I saw the title of the article, I didn't pay enough attention to the details in the article because the title matched what I appeared to be looking for. 
 
The discussion of changing how js files opens appears to me to be a good precaution.  What do you think?
 
Gene

------ Original Message -----
From: Carlos
Sent: Wednesday, December 21, 2016 3:53 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

But even this method requires opening an attached Java script which I as an experienced user, would never do.  I am not saying that experienced users can never become infected, but being informed offers significant protection and I have personally managed to avoid any debilitating infections for several years now.
----- Original Message -----
From: Gene
Sent: Wednesday, December 21, 2016 4:35 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

The following article briefly mentions various ways ransomeware can spread.  it also discusses a way that was evidently new or quite new when this article was written.  It illustrates why I believe that even experienced users should use antimalware programs.  If you don't, you may be infected and even if you have good backups, you may still have consequences such as passwords stolen before you realize you are infected and restore from a backup.  Using antimalware programs doesn't guarantee you won't be infected but it can help a lot to reduce the chances if you run good quality antimalware programs.
 
If avoiding malware were easy, such as just not opening attachments in messages, I wouldn't bother with antimalware programs.  But many times, malware can be spread with the user doing nothing except visiting a malicious web site or a site with hacked advertising. 
 
Gene
----- Original Message -----
From: Carlos
Sent: Wednesday, December 21, 2016 3:17 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

That may be the primary method used to distribute ransomware, but it may not be the only way and keep in mind that it is not just one specific virus.  There are several variants in circulation and I'm sure others will be developed.  I don't think you can depend on Email being the only medium which will be used to spread this kind of attack.
----- Original Message -----
Sent: Wednesday, December 21, 2016 4:05 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

My limited understanding of this virus was it is send in a link and or attachment in an email.

Again I don’t think you can get it directly from visiting a site, please correct me if I am wrong.

cheers

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Dave Mitchel
Sent: Thursday, December 22, 2016 7:20 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I’m sure there are people out there going places they really need this thing. not that they are testing it, but just go to sites better left alone. smiles.

I’ll download it and then keep it handy and probably install it either later today or tomorrow.

thanks for this Carlos. have a great day

 

From: Carlos

Sent: Wednesday, December 21, 2016 10:15 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

True enough, and I can certainly understand wanting to wait for some reviews, but it seems to be light on resources so I don't mind leaving it running in the background.  Although I may not be the best person for testing such tools since I'm pretty good about avoiding malware infections.  It will have to be tested by specialists who intentionally infect machines with ransomware to see how well it truly performs.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 1:02 PM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

hmm, I’m wondering if I should download it and give it a try, but how does a person know if it is working? someone has to try to hijack your files before you even know if it works...right?

it is free so that part is good, but I think I’ll wait for a while and see more reviews. I like the idea of the program and hope reviews are forthcoming soon.

thanks Carlos.

 

From: Carlos

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I took a quick look and basically found more or less what I was expecting.  There are some positive references about the tool and the company itself, but it seems that the program has been only recently released so it is too soon for there to be much in the way of reviews at this point.

----- Original Message -----

From: Carlos

Sent: Wednesday, December 21, 2016 11:34 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Hi Dave,

Not really.  The product seems to be fairly new and I just found it last night while browsing SnapFiles.  I'll look around when I have a chance and see if there are any reviews, but it may be too soon.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Carlos,

have you done any research on this product? I see the price is right which was quite a surprise to me. lol

Have you seen any reviews on it?

Dave

 

From: Carlos

Sent: Wednesday, December 21, 2016 1:01 AM

Subject: [TechTalk] RansomFree - Protect your computer from ransomware

 

Here is an interesting security tool which might be worth a look.

 

Description from SnapFiles:

 

Cybereason RansomFree is a security application that protects you from ransomeware, which are malicious programs that
encrypt the files on your computer, making them inaccessible, and demand a ransom payment to restore access. Cybereason RansomFree watches the way applications
interact with files, and when it detects ransomware behavior, it stops it immediately before the files are encrypted. The application uses pure behavioral
detection techniques and does not rely on malware signatures. Once you install RansomFree, you are automatically protected, there is no interface and no
configuration options other than a tray icon that indicates that the protection is active.

 

Homepage:

 


Re: Any recommendations on pc support.

Joseph Hudson <jhud7789@...>
 

Sugar, I find the same thing. I have not had any problems with them the few times that I've had to interact with them in regards to support.

On Dec 21, 2016, at 3:43 PM, Sugar <sugarsyl71@...> wrote:

I find that the Microsoft disability phone line is very helpful
 
‘I have loved the stars too fondly to be fearful of the
night.
 
Sugar
 
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gerald Levy
Sent: Wednesday, December 21, 2016 1:30 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.
 
 
In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out.  
 
Gerald 
 
 
 
Sent: Wednesday, December 21, 2016 3:31 PM
Subject: Re: [TechTalk] Any recommendations on pc support.
 
Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.
On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:
 
Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.
I needed help updating my security update for my Office 2010.
I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho
Andrew  
 





Re: Any recommendations on pc support.

Gene
 

I've seen many reports of that service being helpful.  But ai have seen a few reports of them doing technical work that hasn't solved problems or made them worse.  They don't all appear to be as competent technically as they should be.  And, while I don't know specifically what was done in this case, this is another story that causes me to treat carefully advice that uninstalling and reinstalling a program be used as one of the first ways to solve a problem.  There are many programs that can be uninstalled and reinstalled without causing problems but doing this as a first option often results in nothing but wasted time.  Also, Ive seen reports on another NVDA list of uninstalling Office, or perhaps Word, I don't recall the specifics now, damaging or removing files that shouldn't be removed that NVDA needs to function.  If it were me, and a tech recommended uninstalling Word or Office, I would first contact a site like bleeping computer, explain the problem, and see what the geeks who offer help on the site recommend. 
 
Also, I'd be curious to know if the Microsoft security advisor ran System Restore at any time.  After uninstalling Word, it may be necessary to reinstall it to get the program to work fully or at all, I don't know.  But aside from reinstalling office, in this case, since uninstalling and reinstalling didn't solve the new problems, it appears that uninstalling did some sort of damage that wasn't corrected.  The fastest and easiest way to solve the problems, while providing full operation of Office again might have been to reinstall Office, then the run System Restore to a point before Office was uninstalled.  I consider it bad procedure and advice to uninstall Office or Word just to try to solve a problem of an update not installing. 
 
I'll add that I am not a tech.  These are my opinions but they are not authoritative, rather those of an interested layman with some knowledge.  But I'd be interested in comments from you, Carlos and/or  others with stories to tell or tech qualifications.
 
Gene

----- Original Message -----
From: Sugar
Sent: Wednesday, December 21, 2016 3:43 PM
Subject: Re: [TechTalk] Any recommendations on pc support.

I find that the Microsoft disability phone line is very helpful

 

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gerald Levy
Sent: Wednesday, December 21, 2016 1:30 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

 

In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out. 

 

Gerald

 

 

 

Sent: Wednesday, December 21, 2016 3:31 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.

On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:

 

Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.

I needed help updating my security update for my Office 2010.

I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho

Andrew 

 




Re: Any recommendations on pc support.

john s
 

My pc guy here in Florida can give support by team viewer or instant house call.  He has worked with me dealing with Window Eyes.


earlier, Carlos, wrote:

Well, there's always the dubious Geek Squad.  But if you are looking for support which has experience with accessibility, I don't have any recommendations at the moment.  I have known specific individuals, including myself who have offered this kind of support in the past, but I don't currently have contact with anyone who is doing so at this time.  There may even be some members on the list who offer remote support of one form or another.
----- Original Message -----
From: Andrew
To: main@TechTalk.groups.io
Sent: Wednesday, December 21, 2016 2:05 PM
Subject: [TechTalk] Any recommendations on pc support.

Hi Carlos and all, Im asking this because I recently made a call to ms accessability help desk.

I needed help updating my security update for my Office 2010.

I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho

Andrew 

John


Re: Any recommendations on pc support.

 

are you refering

to my comment? or are you refering to how voac rehab wouldn't help him?

On 12/21/2016 2:37 PM, Gene wrote:
There is no reason for rehab to help people who are not clients.  I don't mind reasonable criticism of rehab agencies but this is not reasonable. 
 
Gene
----- Original Message -----
From: The Wolf
Sent: Wednesday, December 21, 2016 3:34 PM
Subject: Re: [TechTalk] Any recommendations on pc support.

thats voac rehab fore you totally useless


On 12/21/2016 2:30 PM, Gerald Levy wrote:
 
In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out. 
 
Gerald
 
 
 
Sent: Wednesday, December 21, 2016 3:31 PM
Subject: Re: [TechTalk] Any recommendations on pc support.
 
Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.
On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:
 
Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.
I needed help updating my security update for my Office 2010.
I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho
Andrew 
 



Re: RansomFree - Protect your computer from ransomware #freeware #software

Carlos
 


But even this method requires opening an attached Java script which I as an experienced user, would never do.  I am not saying that experienced users can never become infected, but being informed offers significant protection and I have personally managed to avoid any debilitating infections for several years now.

----- Original Message -----
From: Gene
Sent: Wednesday, December 21, 2016 4:35 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

The following article briefly mentions various ways ransomeware can spread.  it also discusses a way that was evidently new or quite new when this article was written.  It illustrates why I believe that even experienced users should use antimalware programs.  If you don't, you may be infected and even if you have good backups, you may still have consequences such as passwords stolen before you realize you are infected and restore from a backup.  Using antimalware programs doesn't guarantee you won't be infected but it can help a lot to reduce the chances if you run good quality antimalware programs.
 
If avoiding malware were easy, such as just not opening attachments in messages, I wouldn't bother with antimalware programs.  But many times, malware can be spread with the user doing nothing except visiting a malicious web site or a site with hacked advertising. 
 
Gene
----- Original Message -----
From: Carlos
Sent: Wednesday, December 21, 2016 3:17 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

That may be the primary method used to distribute ransomware, but it may not be the only way and keep in mind that it is not just one specific virus.  There are several variants in circulation and I'm sure others will be developed.  I don't think you can depend on Email being the only medium which will be used to spread this kind of attack.
----- Original Message -----
Sent: Wednesday, December 21, 2016 4:05 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

My limited understanding of this virus was it is send in a link and or attachment in an email.

Again I don’t think you can get it directly from visiting a site, please correct me if I am wrong.

cheers

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Dave Mitchel
Sent: Thursday, December 22, 2016 7:20 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I’m sure there are people out there going places they really need this thing. not that they are testing it, but just go to sites better left alone. smiles.

I’ll download it and then keep it handy and probably install it either later today or tomorrow.

thanks for this Carlos. have a great day

 

From: Carlos

Sent: Wednesday, December 21, 2016 10:15 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

True enough, and I can certainly understand wanting to wait for some reviews, but it seems to be light on resources so I don't mind leaving it running in the background.  Although I may not be the best person for testing such tools since I'm pretty good about avoiding malware infections.  It will have to be tested by specialists who intentionally infect machines with ransomware to see how well it truly performs.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 1:02 PM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

hmm, I’m wondering if I should download it and give it a try, but how does a person know if it is working? someone has to try to hijack your files before you even know if it works...right?

it is free so that part is good, but I think I’ll wait for a while and see more reviews. I like the idea of the program and hope reviews are forthcoming soon.

thanks Carlos.

 

From: Carlos

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I took a quick look and basically found more or less what I was expecting.  There are some positive references about the tool and the company itself, but it seems that the program has been only recently released so it is too soon for there to be much in the way of reviews at this point.

----- Original Message -----

From: Carlos

Sent: Wednesday, December 21, 2016 11:34 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Hi Dave,

Not really.  The product seems to be fairly new and I just found it last night while browsing SnapFiles.  I'll look around when I have a chance and see if there are any reviews, but it may be too soon.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Carlos,

have you done any research on this product? I see the price is right which was quite a surprise to me. lol

Have you seen any reviews on it?

Dave

 

From: Carlos

Sent: Wednesday, December 21, 2016 1:01 AM

Subject: [TechTalk] RansomFree - Protect your computer from ransomware

 

Here is an interesting security tool which might be worth a look.

 

Description from SnapFiles:

 

Cybereason RansomFree is a security application that protects you from ransomeware, which are malicious programs that
encrypt the files on your computer, making them inaccessible, and demand a ransom payment to restore access. Cybereason RansomFree watches the way applications
interact with files, and when it detects ransomware behavior, it stops it immediately before the files are encrypted. The application uses pure behavioral
detection techniques and does not rely on malware signatures. Once you install RansomFree, you are automatically protected, there is no interface and no
configuration options other than a tray icon that indicates that the protection is active.

 

Homepage:

 


Re: Any recommendations on pc support.

Carlos
 


I'm sure that it probably is in general, but anyone can have a bad experience with any product or service which might sour their opinion.

----- Original Message -----
From: Sugar
Sent: Wednesday, December 21, 2016 4:43 PM
Subject: Re: [TechTalk] Any recommendations on pc support.

I find that the Microsoft disability phone line is very helpful

 

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gerald Levy
Sent: Wednesday, December 21, 2016 1:30 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

 

In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out. 

 

Gerald

 

 

 

Sent: Wednesday, December 21, 2016 3:31 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.

On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:

 

Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.

I needed help updating my security update for my Office 2010.

I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho

Andrew 

 




Re: Any recommendations on pc support.

Sugar
 

I find that the Microsoft disability phone line is very helpful

 

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gerald Levy
Sent: Wednesday, December 21, 2016 1:30 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

 

In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out. 

 

Gerald

 

 

 

Sent: Wednesday, December 21, 2016 3:31 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.

On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:

 

Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.

I needed help updating my security update for my Office 2010.

I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho

Andrew 

 




Re: Any recommendations on pc support.

Joseph Hudson <jhud7789@...>
 

Hi Gerald, that is some book rehab agencies issues. But a sense I have been the Vogue rehab community, I can possibly help Andrew if been he needed it. I have a couple guys that have jaws on their systems and one of them can see and could possibly help him via tandem for a fee. He would just need to contact me off list so that I could get him set up with

On Dec 21, 2016, at 3:30 PM, Gerald Levy <bwaylimited@...> wrote:

 
In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out. 
 
Gerald
 
 
 
Sent: Wednesday, December 21, 2016 3:31 PM
Subject: Re: [TechTalk] Any recommendations on pc support.
 
Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.
On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:
 
Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.
I needed help updating my security update for my Office 2010.
I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho
Andrew 
 


Re: Any recommendations on pc support.

Gene
 

There is no reason for rehab to help people who are not clients.  I don't mind reasonable criticism of rehab agencies but this is not reasonable. 
 
Gene

----- Original Message -----
From: The Wolf
Sent: Wednesday, December 21, 2016 3:34 PM
Subject: Re: [TechTalk] Any recommendations on pc support.

thats voac rehab fore you totally useless


On 12/21/2016 2:30 PM, Gerald Levy wrote:
 
In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out. 
 
Gerald
 
 
 
Sent: Wednesday, December 21, 2016 3:31 PM
Subject: Re: [TechTalk] Any recommendations on pc support.
 
Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.
On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:
 
Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.
I needed help updating my security update for my Office 2010.
I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho
Andrew 
 


Re: RansomFree - Protect your computer from ransomware #freeware #software

Gene
 

The following article briefly mentions various ways ransomeware can spread.  it also discusses a way that was evidently new or quite new when this article was written.  It illustrates why I believe that even experienced users should use antimalware programs.  If you don't, you may be infected and even if you have good backups, you may still have consequences such as passwords stolen before you realize you are infected and restore from a backup.  Using antimalware programs doesn't guarantee you won't be infected but it can help a lot to reduce the chances if you run good quality antimalware programs.
 
If avoiding malware were easy, such as just not opening attachments in messages, I wouldn't bother with antimalware programs.  But many times, malware can be spread with the user doing nothing except visiting a malicious web site or a site with hacked advertising. 
 
Gene

----- Original Message -----
From: Carlos
Sent: Wednesday, December 21, 2016 3:17 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

That may be the primary method used to distribute ransomware, but it may not be the only way and keep in mind that it is not just one specific virus.  There are several variants in circulation and I'm sure others will be developed.  I don't think you can depend on Email being the only medium which will be used to spread this kind of attack.
----- Original Message -----
Sent: Wednesday, December 21, 2016 4:05 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

My limited understanding of this virus was it is send in a link and or attachment in an email.

Again I don’t think you can get it directly from visiting a site, please correct me if I am wrong.

cheers

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Dave Mitchel
Sent: Thursday, December 22, 2016 7:20 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I’m sure there are people out there going places they really need this thing. not that they are testing it, but just go to sites better left alone. smiles.

I’ll download it and then keep it handy and probably install it either later today or tomorrow.

thanks for this Carlos. have a great day

 

From: Carlos

Sent: Wednesday, December 21, 2016 10:15 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

True enough, and I can certainly understand wanting to wait for some reviews, but it seems to be light on resources so I don't mind leaving it running in the background.  Although I may not be the best person for testing such tools since I'm pretty good about avoiding malware infections.  It will have to be tested by specialists who intentionally infect machines with ransomware to see how well it truly performs.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 1:02 PM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

hmm, I’m wondering if I should download it and give it a try, but how does a person know if it is working? someone has to try to hijack your files before you even know if it works...right?

it is free so that part is good, but I think I’ll wait for a while and see more reviews. I like the idea of the program and hope reviews are forthcoming soon.

thanks Carlos.

 

From: Carlos

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I took a quick look and basically found more or less what I was expecting.  There are some positive references about the tool and the company itself, but it seems that the program has been only recently released so it is too soon for there to be much in the way of reviews at this point.

----- Original Message -----

From: Carlos

Sent: Wednesday, December 21, 2016 11:34 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Hi Dave,

Not really.  The product seems to be fairly new and I just found it last night while browsing SnapFiles.  I'll look around when I have a chance and see if there are any reviews, but it may be too soon.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Carlos,

have you done any research on this product? I see the price is right which was quite a surprise to me. lol

Have you seen any reviews on it?

Dave

 

From: Carlos

Sent: Wednesday, December 21, 2016 1:01 AM

Subject: [TechTalk] RansomFree - Protect your computer from ransomware

 

Here is an interesting security tool which might be worth a look.

 

Description from SnapFiles:

 

Cybereason RansomFree is a security application that protects you from ransomeware, which are malicious programs that
encrypt the files on your computer, making them inaccessible, and demand a ransom payment to restore access. Cybereason RansomFree watches the way applications
interact with files, and when it detects ransomware behavior, it stops it immediately before the files are encrypted. The application uses pure behavioral
detection techniques and does not rely on malware signatures. Once you install RansomFree, you are automatically protected, there is no interface and no
configuration options other than a tray icon that indicates that the protection is active.

 

Homepage:

 


Re: Any recommendations on pc support.

 

thats voac rehab fore you totally useless


On 12/21/2016 2:30 PM, Gerald Levy wrote:
 
In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out. 
 
Gerald
 
 
 
Sent: Wednesday, December 21, 2016 3:31 PM
Subject: Re: [TechTalk] Any recommendations on pc support.
 
Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.
On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:
 
Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.
I needed help updating my security update for my Office 2010.
I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho
Andrew 
 


Re: Any recommendations on pc support.

Gerald Levy
 

 
In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out. 
 
Gerald
 
 
 

Sent: Wednesday, December 21, 2016 3:31 PM
Subject: Re: [TechTalk] Any recommendations on pc support.
 
Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.
On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:
 
Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.
I needed help updating my security update for my Office 2010.
I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho
Andrew 
 


Re: moving threw headings in a word document

Carolyn Arnold
 

Oh. It definitely does work in Outlook.

Bye for now,

Carolyn

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Kimsan
Sent: Wednesday, December 21, 2016 4:05 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] moving threw headings in a word document

No. There's nothing wrong with your jaws settings.
The jaws key z command I suggested applies to word and outlook seeing as he asked about word.

Respectfully,
Kimsan Song
kimsansong@icloud.com

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Carolyn Arnold
Sent: Wednesday, December 21, 2016 12:51 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] moving threw headings in a word document

I tried in Google, Dow Jones and Facebook. Could be something about my JAWS settings or something.

Bye for now,

Carolyn

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Kimsan
Sent: Wednesday, December 21, 2016 3:49 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] moving threw headings in a word document

Were you in word when turning the quick keys on?

It works for me.
Respectfully,
Kimsan Song
kimsansong@icloud.com

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Carolyn Arnold
Sent: Wednesday, December 21, 2016 12:45 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] moving threw headings in a word document

When I turn on JAWS key-Z, it says use virtual cursor off. Now, I just used it here in this email, and it said quick keys on and quick keys off.

Bye for now,

Carolyn

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Kimsan
Sent: Wednesday, December 21, 2016 3:33 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] moving threw headings in a word document

Jaws key z to turn on quick keys, and then press h and shift h to move to next and previous headings respectively.

Respectfully,
Kimsan Song
kimsansong@icloud.com

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of The Wolf
Sent: Wednesday, December 21, 2016 12:25 PM
To: main@TechTalk.groups.io
Subject: [TechTalk] moving threw headings in a word document

Hello can some one please refresh my memory on how to move threw headings in a word document with jaws?

I tried the h and shift h respectivly and it just puts the letter h in to the word document yet the word document does have headings.

thanks

Hank


Re: RansomFree - Protect your computer from ransomware #freeware #software

Gene
 

You can get it in different ways.  If it were as easy as not opening e-mail attachments, then there could be a massive education campaign and the problem could be significantly cut down.  this is not necessarily a virus.  the user may get ransom ware by going to sites where advertising or the site has been hacked and where the site may try to download it onto the machine.  The person may get it by opening an e-mail attachment.  There may be other ways. 
 
Gene

----- Original Message -----
Sent: Wednesday, December 21, 2016 3:05 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

My limited understanding of this virus was it is send in a link and or attachment in an email.

Again I don’t think you can get it directly from visiting a site, please correct me if I am wrong.

cheers

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Dave Mitchel
Sent: Thursday, December 22, 2016 7:20 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I’m sure there are people out there going places they really need this thing. not that they are testing it, but just go to sites better left alone. smiles.

I’ll download it and then keep it handy and probably install it either later today or tomorrow.

thanks for this Carlos. have a great day

 

From: Carlos

Sent: Wednesday, December 21, 2016 10:15 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

True enough, and I can certainly understand wanting to wait for some reviews, but it seems to be light on resources so I don't mind leaving it running in the background.  Although I may not be the best person for testing such tools since I'm pretty good about avoiding malware infections.  It will have to be tested by specialists who intentionally infect machines with ransomware to see how well it truly performs.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 1:02 PM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

hmm, I’m wondering if I should download it and give it a try, but how does a person know if it is working? someone has to try to hijack your files before you even know if it works...right?

it is free so that part is good, but I think I’ll wait for a while and see more reviews. I like the idea of the program and hope reviews are forthcoming soon.

thanks Carlos.

 

From: Carlos

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I took a quick look and basically found more or less what I was expecting.  There are some positive references about the tool and the company itself, but it seems that the program has been only recently released so it is too soon for there to be much in the way of reviews at this point.

----- Original Message -----

From: Carlos

Sent: Wednesday, December 21, 2016 11:34 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Hi Dave,

Not really.  The product seems to be fairly new and I just found it last night while browsing SnapFiles.  I'll look around when I have a chance and see if there are any reviews, but it may be too soon.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Carlos,

have you done any research on this product? I see the price is right which was quite a surprise to me. lol

Have you seen any reviews on it?

Dave

 

From: Carlos

Sent: Wednesday, December 21, 2016 1:01 AM

Subject: [TechTalk] RansomFree - Protect your computer from ransomware

 

Here is an interesting security tool which might be worth a look.

 

Description from SnapFiles:

 

Cybereason RansomFree is a security application that protects you from ransomeware, which are malicious programs that
encrypt the files on your computer, making them inaccessible, and demand a ransom payment to restore access. Cybereason RansomFree watches the way applications
interact with files, and when it detects ransomware behavior, it stops it immediately before the files are encrypted. The application uses pure behavioral
detection techniques and does not rely on malware signatures. Once you install RansomFree, you are automatically protected, there is no interface and no
configuration options other than a tray icon that indicates that the protection is active.

 

Homepage:

 


Re: RansomFree - Protect your computer from ransomware #freeware #software

Carlos
 


That may be the primary method used to distribute ransomware, but it may not be the only way and keep in mind that it is not just one specific virus.  There are several variants in circulation and I'm sure others will be developed.  I don't think you can depend on Email being the only medium which will be used to spread this kind of attack.

----- Original Message -----
Sent: Wednesday, December 21, 2016 4:05 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

My limited understanding of this virus was it is send in a link and or attachment in an email.

Again I don’t think you can get it directly from visiting a site, please correct me if I am wrong.

cheers

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Dave Mitchel
Sent: Thursday, December 22, 2016 7:20 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I’m sure there are people out there going places they really need this thing. not that they are testing it, but just go to sites better left alone. smiles.

I’ll download it and then keep it handy and probably install it either later today or tomorrow.

thanks for this Carlos. have a great day

 

From: Carlos

Sent: Wednesday, December 21, 2016 10:15 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

True enough, and I can certainly understand wanting to wait for some reviews, but it seems to be light on resources so I don't mind leaving it running in the background.  Although I may not be the best person for testing such tools since I'm pretty good about avoiding malware infections.  It will have to be tested by specialists who intentionally infect machines with ransomware to see how well it truly performs.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 1:02 PM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

hmm, I’m wondering if I should download it and give it a try, but how does a person know if it is working? someone has to try to hijack your files before you even know if it works...right?

it is free so that part is good, but I think I’ll wait for a while and see more reviews. I like the idea of the program and hope reviews are forthcoming soon.

thanks Carlos.

 

From: Carlos

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I took a quick look and basically found more or less what I was expecting.  There are some positive references about the tool and the company itself, but it seems that the program has been only recently released so it is too soon for there to be much in the way of reviews at this point.

----- Original Message -----

From: Carlos

Sent: Wednesday, December 21, 2016 11:34 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Hi Dave,

Not really.  The product seems to be fairly new and I just found it last night while browsing SnapFiles.  I'll look around when I have a chance and see if there are any reviews, but it may be too soon.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Carlos,

have you done any research on this product? I see the price is right which was quite a surprise to me. lol

Have you seen any reviews on it?

Dave

 

From: Carlos

Sent: Wednesday, December 21, 2016 1:01 AM

Subject: [TechTalk] RansomFree - Protect your computer from ransomware

 

Here is an interesting security tool which might be worth a look.

 

Description from SnapFiles:

 

Cybereason RansomFree is a security application that protects you from ransomeware, which are malicious programs that
encrypt the files on your computer, making them inaccessible, and demand a ransom payment to restore access. Cybereason RansomFree watches the way applications
interact with files, and when it detects ransomware behavior, it stops it immediately before the files are encrypted. The application uses pure behavioral
detection techniques and does not rely on malware signatures. Once you install RansomFree, you are automatically protected, there is no interface and no
configuration options other than a tray icon that indicates that the protection is active.

 

Homepage:

 


Re: RansomFree - Protect your computer from ransomware #freeware #software

Iaen Cordell
 

My limited understanding of this virus was it is send in a link and or attachment in an email.

Again I don’t think you can get it directly from visiting a site, please correct me if I am wrong.

cheers

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Dave Mitchel
Sent: Thursday, December 22, 2016 7:20 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I’m sure there are people out there going places they really need this thing. not that they are testing it, but just go to sites better left alone. smiles.

I’ll download it and then keep it handy and probably install it either later today or tomorrow.

thanks for this Carlos. have a great day

 

From: Carlos

Sent: Wednesday, December 21, 2016 10:15 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

True enough, and I can certainly understand wanting to wait for some reviews, but it seems to be light on resources so I don't mind leaving it running in the background.  Although I may not be the best person for testing such tools since I'm pretty good about avoiding malware infections.  It will have to be tested by specialists who intentionally infect machines with ransomware to see how well it truly performs.

----- Original Message -----

Sent: Wednesday, December 21, 2016 1:02 PM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

hmm, I’m wondering if I should download it and give it a try, but how does a person know if it is working? someone has to try to hijack your files before you even know if it works...right?

it is free so that part is good, but I think I’ll wait for a while and see more reviews. I like the idea of the program and hope reviews are forthcoming soon.

thanks Carlos.

 

From: Carlos

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I took a quick look and basically found more or less what I was expecting.  There are some positive references about the tool and the company itself, but it seems that the program has been only recently released so it is too soon for there to be much in the way of reviews at this point.

----- Original Message -----

From: Carlos

Sent: Wednesday, December 21, 2016 11:34 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Hi Dave,

Not really.  The product seems to be fairly new and I just found it last night while browsing SnapFiles.  I'll look around when I have a chance and see if there are any reviews, but it may be too soon.

----- Original Message -----

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Carlos,

have you done any research on this product? I see the price is right which was quite a surprise to me. lol

Have you seen any reviews on it?

Dave

 

From: Carlos

Sent: Wednesday, December 21, 2016 1:01 AM

Subject: [TechTalk] RansomFree - Protect your computer from ransomware

 

Here is an interesting security tool which might be worth a look.

 

Description from SnapFiles:

 

Cybereason RansomFree is a security application that protects you from ransomeware, which are malicious programs that
encrypt the files on your computer, making them inaccessible, and demand a ransom payment to restore access. Cybereason RansomFree watches the way applications
interact with files, and when it detects ransomware behavior, it stops it immediately before the files are encrypted. The application uses pure behavioral
detection techniques and does not rely on malware signatures. Once you install RansomFree, you are automatically protected, there is no interface and no
configuration options other than a tray icon that indicates that the protection is active.

 

Homepage:

 

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