Date   

Re: make portable software using the yaP

Carlos
 

Which part of the instructions are you having a problem understanding?

----- Original Message -----
Sent: Thursday, December 22, 2016 12:58 AM
Subject: [TechTalk] make portable software using the yaP

Dear all,

Hi. I would like to ask you all how to use the yaP to make portable software from the installer provided. I found the instruction from the website where I download the yaP but, I don’t understand what it means and I don’t know how to make the portable software with it. Please help me. Here I include the instruction that I found. Please explain to me. thanks.

 

Follow these steps to create a new yaP launcher:

1.

Create a new directory ( MyApp ) and put application's files to a subdirectory (e.g MyApp\App ).

Use Universal Extractor to get application files if it is an installer or install & uninstall if other methods fail.

2.

Copy yaP.exe to MyApp directory and rename it to a custom name (eg. MyAppPortable.exe ).

3.

Run MyAppPortable.exe and click Ok to generate a new yaP settings file ( MyAppPortable.ini ).

4.

Edit MyAppPortable.ini and fill the necessary fields.

• add main application's exe path (eg. application = App\MyAppName.exe )

• list files, directories, registry keys or values to portablize

Refer to the configuration section for ini syntax or check the examples for ready-made configurations.

5. Run MyAppPortable.exe

Note: if your portable needs advanced logic you can execute custom batch files with yaP.

 

Thank you. Have a nice day.

 

Regards,

Ding Teck Song

E-mail : tecksong98@...

 


Re: meems

Kimsan
 

Actually, what happens after you create the meem, there is a link named your meems. I click on it and it shows all of my meems. I click one meem, and another webpage opens with a bunch of social media stuff on there, plus the meem, so if I select the entire screen, cut, copy and paste, all of that stuff would be pasted, it’s not just the meem.

What you suggested was the first thing I thought of and tried, but I suppose I could remove all the text after pasting it but then I couldn’t uploaded to fb or twitter as it would then be a text file?

I think this site you can only create and store the meems on their site. It’s a free sign up, so if you have any photos that you’d like to use to try and create a meem, I could send the site.  Holy graille, I think I overused the word meems in this email!

 

Respectfully,

Kimsan Song

kimsansong@...

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Greg Daniel
Sent: Wednesday, December 21, 2016 10:24 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] meems

 

Hi Kimsan,

After you have created the meme, could you select the entire screen, Cut it to the Clipboard, and then Paste it into the document of your choice?

Greg
Columbus, Ohio
At 01:17 AM 12/22/2016, you wrote:

I found a website where I could create a meem; however, the only issue is how can I download it off the site onto my computer lol.
All one does is upload the photo, it even tells you where to put the texxt, for example first edit box is for the top text, and the next edit field is for the bottom text.
If I can figure out how to download the meems so I can share it via twitter, facebook, Carlos’s email etc, I’m in business.
My point is I thought it was a lot harder than I previously assumed.
 
Respectfully,
Kimsan Song
kimsansong@...
 


Re: meems

Greg Daniel <gdaniel@...>
 

Hi Kimsan,

After you have created the meme, could you select the entire screen, Cut it to the Clipboard, and then Paste it into the document of your choice?

Greg
Columbus, Ohio

At 01:17 AM 12/22/2016, you wrote:
I found a website where I could create a meem; however, the only issue is how can I download it off the site onto my computer lol.
All one does is upload the photo, it even tells you where to put the texxt, for example first edit box is for the top text, and the next edit field is for the bottom text.
If I can figure out how to download the meems so I can share it via twitter, facebook, Carloss email etc, Im in business.
My point is I thought it was a lot harder than I previously assumed.
 
Respectfully,
Kimsan Song
kimsansong@...
 


meems

Kimsan
 

I found a website where I could create a meem; however, the only issue is how can I download it off the site onto my computer lol.

All one does is upload the photo, it even tells you where to put the texxt, for example first edit box is for the top text, and the next edit field is for the bottom text.

If I can figure out how to download the meems so I can share it via twitter, facebook, Carlos’s email etc, I’m in business.

My point is I thought it was a lot harder than I previously assumed.

 

Respectfully,

Kimsan Song

kimsansong@...

 


make portable software using the yaP

Ding Teck Song <tecksong98@...>
 

Dear all,

Hi. I would like to ask you all how to use the yaP to make portable software from the installer provided. I found the instruction from the website where I download the yaP but, I don’t understand what it means and I don’t know how to make the portable software with it. Please help me. Here I include the instruction that I found. Please explain to me. thanks.

 

Follow these steps to create a new yaP launcher:

1.

Create a new directory ( MyApp ) and put application's files to a subdirectory (e.g MyApp\App ).

Use Universal Extractor to get application files if it is an installer or install & uninstall if other methods fail.

2.

Copy yaP.exe to MyApp directory and rename it to a custom name (eg. MyAppPortable.exe ).

3.

Run MyAppPortable.exe and click Ok to generate a new yaP settings file ( MyAppPortable.ini ).

4.

Edit MyAppPortable.ini and fill the necessary fields.

• add main application's exe path (eg. application = App\MyAppName.exe )

• list files, directories, registry keys or values to portablize

Refer to the configuration section for ini syntax or check the examples for ready-made configurations.

5. Run MyAppPortable.exe

Note: if your portable needs advanced logic you can execute custom batch files with yaP.

 

Thank you. Have a nice day.

 

Regards,

Ding Teck Song

E-mail : tecksong98@...

 


Zinio accessibility

Cristóbal
 

Hello list,

So I was curious about the Zinio service offered in my case, through my library as it has some magazines that aren’t being offered through other services like NFB Newsline, NLS, etc. Anyway, I signed up but it seems that it’s not terribly accessible.

For those who may be familiar with Zinio and have tried reading materials on their PC, is there perhaps something I’m missing? I’m guessing that everything they’re offering is going to be in an inaccessible PDF or image scan as my first couple of attempts have lead me to believe.

I haven’t played with the iOS app on my phone yet, but again, I’m going to guess that titles are presented in some sort of inaccessible visual format?

This would be a real bummer as I was looking forward to do some good reading.

Just thought I’d touch bases before I wrote off the experience.

Thanks,


Re: Any recommendations on pc support.

Ann Parsons
 

Hi all,

No, who said anything about free. TANSTAAFL. A laborer is worthy of his hire. All I'm saying is that rehab should keep a list of reputable local people or companies who do computer support. They might give a course in adaptive software for these kinds of folks. No, all I'm looking for is reasonable networking and collaboration.

Ann P.

--
Ann K. Parsons
Portal Tutoring
** New EMAIL: akp@sero.email
web site: http://www.portaltutoring.info
Skype: Putertutor

"All that is gold does not glitter,
Not all those who wander are lost."


Re: Any recommendations on pc support.

Gene
 

Most of the time, if something fails in a computer, it is hardware or something not related to adaptive programs.  If a blind person wants support specifically for adaptive software, then I have no objection if rehab agencies recommend people or keep some sort of data base of those who work on such problems.  What I was objecting to was the evident expectation that service be provided for free.  It may not be that that's what Gerald had in mind when he wrote his first message.  That's what it sounded as though he was saying.  But his second message indicates that he may not have had that in mind.
 
Gene

----- Original Message -----
Sent: Wednesday, December 21, 2016 7:51 PM
Subject: Re: [TechTalk] Any recommendations on pc support.

Hi all,

Gene, the complaint may be unreasonable in that an entity which serves
clientele while they are either in an educational setting or looking
for work, cannot continue to serve individuals after their program is over.

However, there is an underlying problem here which needs to be
addressed.  Let's start out with the assumption that a computer is a
vital piece of equipment for someone who is blind or visually impaired.
This is because everyone in the world today either has a computer or a
smart phone or both.  The use of a computer has become a life skill
which is no longer dependent on an educational or a vocational goal. 
If you start out with that as your base-line, Gene, then lets go to the
second step which is that computer maintenance is necessary for using a
computer.  It's just like using a car.  You have to keep it up.  You
have to do the oil changes and the inspections and all that.  Computers
are the same.  You have to do maintenance at least once a year or once
every six months.  Computers, just like cars, break down.  Hard drives
go, Mother boards go, there are software glitches.  The general user
cannot perform these tasks, sighted or blind.  Adaptive computers need
maintenance just like any other computer, and what is truly being asked
for here are recommendations for people or companies which do computer
support, not training, but support.  If rehab centers were smart,
they'd spend some time training support personnel to maintain computers
with adaptive software.  They would work in conjunction with this
support staff to help folks in programs or out to find support help for
their clientele.  this would solve the problem

Some trainers can offer support.  I don't because I know I'm not
qualified to do support.  I can train somebody on equipment that works,
but I don't repair or maintain computers.   Seems to me there's a weak
link in the chain, Gene.  The general user needs computer support. 
Many outfits who do this don't have any knowledge of adaptive software,
hence, they may not be appropriate for a user who is running Jaws or
NVDA.  So, rehab needs to do more networking, needs to fill in this gap
for folks who have computers who have no idea where to turn for
computer maintenance after rehab.

Ann P.

Original message:
> I'm saying that criticizing rehab for not helping a former client with
> a home computer that has no relation to work isn't reasonable. I was
> responding to your comment specifically but I consider any such
> criticism to be not reasonable.
> Gene

--
Ann K. Parsons
Portal Tutoring
** New EMAIL:  akp@...
web site:  http://www.portaltutoring.info
Skype: Putertutor

"All that is gold does not glitter,
Not all those who wander are lost."



Re: Any recommendations on pc support.

Ann Parsons
 

Hi all,

Gene, the complaint may be unreasonable in that an entity which serves clientele while they are either in an educational setting or looking for work, cannot continue to serve individuals after their program is over.

However, there is an underlying problem here which needs to be addressed. Let's start out with the assumption that a computer is a vital piece of equipment for someone who is blind or visually impaired. This is because everyone in the world today either has a computer or a smart phone or both. The use of a computer has become a life skill which is no longer dependent on an educational or a vocational goal. If you start out with that as your base-line, Gene, then lets go to the second step which is that computer maintenance is necessary for using a computer. It's just like using a car. You have to keep it up. You have to do the oil changes and the inspections and all that. Computers are the same. You have to do maintenance at least once a year or once every six months. Computers, just like cars, break down. Hard drives go, Mother boards go, there are software glitches. The general user cannot perform these tasks, sighted or blind. Adaptive computers need maintenance just like any other computer, and what is truly being asked for here are recommendations for people or companies which do computer support, not training, but support. If rehab centers were smart, they'd spend some time training support personnel to maintain computers with adaptive software. They would work in conjunction with this support staff to help folks in programs or out to find support help for their clientele. this would solve the problem

Some trainers can offer support. I don't because I know I'm not qualified to do support. I can train somebody on equipment that works, but I don't repair or maintain computers. Seems to me there's a weak link in the chain, Gene. The general user needs computer support. Many outfits who do this don't have any knowledge of adaptive software, hence, they may not be appropriate for a user who is running Jaws or NVDA. So, rehab needs to do more networking, needs to fill in this gap for folks who have computers who have no idea where to turn for computer maintenance after rehab.

Ann P.

Original message:

I'm saying that criticizing rehab for not helping a former client with a home computer that has no relation to work isn't reasonable. I was responding to your comment specifically but I consider any such criticism to be not reasonable.
Gene
--
Ann K. Parsons
Portal Tutoring
** New EMAIL: akp@sero.email
web site: http://www.portaltutoring.info
Skype: Putertutor

"All that is gold does not glitter,
Not all those who wander are lost."


Re: Any recommendations on pc support.

Andrew <edrew@...>
 

Thanks Carlos.  Andrew

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Carlos
Sent: Wednesday, December 21, 2016 4:13 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

As for MP3Gain, it is dependent on the Visual Basic run-times so make sure to use the full installer below.

----- Original Message -----

From: Andrew

Sent: Wednesday, December 21, 2016 5:53 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

The escalation tech remoted with me and he removed it. He then when re-installed office 2010 had to install a partial version of windows 7 so that the re-install would be trouble free. Programs like MP3 gain no longer works. My Outlook 2010 is a mess. I had a friend help me re-configure my Station Playlist.I’m troubled about this.

I need to add 2 email accounts, but even with the correct server settings. No workie.

 

Andrew

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Wednesday, December 21, 2016 3:33 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

But my larger point is that at times, it is important not just to do what a service or tech says without more information.  I wouldn't be surprised if a lot or perhaps most help given by Microsoft Accessibility is good or reasonable, but if one of their techs told me to remove Office or

Word, I would not do so without checking with others such as on this list and bleeping computer.  And if I used a specific screen-reader, I might try to get information about possible impact.  I've seen a number of problems people using NVDA havbe on the NVDA list if they remove word or office, I don't recall just which now.  But the uninstaller appears to remove files it shouldn't that NVDA needs for proper access. 

 

I doubt the techs at the Microsoft accessibility service have that kind of detailed knowledge.  At least I wouldn't expect them to. 

 

Gene

----- Original Message -----

From: Sugar

Sent: Wednesday, December 21, 2016 4:21 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

I am only speaking out of experience.

Of dourse everyone’s pc is different and different issues my occur but in my case so far they have been a great help and support. I personally hve no complaints.

Smile

sugar

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Wednesday, December 21, 2016 2:03 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

I've seen many reports of that service being helpful.  But ai have seen a few reports of them doing technical work that hasn't solved problems or made them worse.  They don't all appear to be as competent technically as they should be.  And, while I don't know specifically what was done in this case, this is another story that causes me to treat carefully advice that uninstalling and reinstalling a program be used as one of the first ways to solve a problem.  There are many programs that can be uninstalled and reinstalled without causing problems but doing this as a first option often results in nothing but wasted time.  Also, Ive seen reports on another NVDA list of uninstalling Office, or perhaps Word, I don't recall the specifics now, damaging or removing files that shouldn't be removed that NVDA needs to function.  If it were me, and a tech recommended uninstalling Word or Office, I would first contact a site like bleeping computer, explain the problem, and see what the geeks who offer help on the site recommend. 

 

Also, I'd be curious to know if the Microsoft security advisor ran System Restore at any time.  After uninstalling Word, it may be necessary to reinstall it to get the program to work fully or at all, I don't know.  But aside from reinstalling office, in this case, since uninstalling and reinstalling didn't solve the new problems, it appears that uninstalling did some sort of damage that wasn't corrected.  The fastest and easiest way to solve the problems, while providing full operation of Office again might have been to reinstall Office, then the run System Restore to a point before Office was uninstalled.  I consider it bad procedure and advice to uninstall Office or Word just to try to solve a problem of an update not installing. 

 

I'll add that I am not a tech.  These are my opinions but they are not authoritative, rather those of an interested layman with some knowledge.  But I'd be interested in comments from you, Carlos and/or  others with stories to tell or tech qualifications.

 

Gene

----- Original Message -----

From: Sugar

Sent: Wednesday, December 21, 2016 3:43 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

I find that the Microsoft disability phone line is very helpful

 

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gerald Levy
Sent: Wednesday, December 21, 2016 1:30 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

 

In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out. 

 

Gerald

 

 

 

Sent: Wednesday, December 21, 2016 3:31 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.

On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:

 

Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.

I needed help updating my security update for my Office 2010.

I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho

Andrew 

 

 

 


Re: Any recommendations on pc support.

Sugar
 

I agree full heartedly

Always be aware of what is on your pc is important and why and how it works.

I was just saying the minor issues(is what I should of said) that I have had has been resolved with the help of the help line..smile

Enjoy and have a great day.

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Wednesday, December 21, 2016 2:33 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

But my larger point is that at times, it is important not just to do what a service or tech says without more information.  I wouldn't be surprised if a lot or perhaps most help given by Microsoft Accessibility is good or reasonable, but if one of their techs told me to remove Office or

Word, I would not do so without checking with others such as on this list and bleeping computer.  And if I used a specific screen-reader, I might try to get information about possible impact.  I've seen a number of problems people using NVDA havbe on the NVDA list if they remove word or office, I don't recall just which now.  But the uninstaller appears to remove files it shouldn't that NVDA needs for proper access. 

 

I doubt the techs at the Microsoft accessibility service have that kind of detailed knowledge.  At least I wouldn't expect them to. 

 

Gene

----- Original Message -----

From: Sugar

Sent: Wednesday, December 21, 2016 4:21 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

I am only speaking out of experience.

Of dourse everyone’s pc is different and different issues my occur but in my case so far they have been a great help and support. I personally hve no complaints.

Smile

sugar

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Wednesday, December 21, 2016 2:03 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

I've seen many reports of that service being helpful.  But ai have seen a few reports of them doing technical work that hasn't solved problems or made them worse.  They don't all appear to be as competent technically as they should be.  And, while I don't know specifically what was done in this case, this is another story that causes me to treat carefully advice that uninstalling and reinstalling a program be used as one of the first ways to solve a problem.  There are many programs that can be uninstalled and reinstalled without causing problems but doing this as a first option often results in nothing but wasted time.  Also, Ive seen reports on another NVDA list of uninstalling Office, or perhaps Word, I don't recall the specifics now, damaging or removing files that shouldn't be removed that NVDA needs to function.  If it were me, and a tech recommended uninstalling Word or Office, I would first contact a site like bleeping computer, explain the problem, and see what the geeks who offer help on the site recommend. 

 

Also, I'd be curious to know if the Microsoft security advisor ran System Restore at any time.  After uninstalling Word, it may be necessary to reinstall it to get the program to work fully or at all, I don't know.  But aside from reinstalling office, in this case, since uninstalling and reinstalling didn't solve the new problems, it appears that uninstalling did some sort of damage that wasn't corrected.  The fastest and easiest way to solve the problems, while providing full operation of Office again might have been to reinstall Office, then the run System Restore to a point before Office was uninstalled.  I consider it bad procedure and advice to uninstall Office or Word just to try to solve a problem of an update not installing. 

 

I'll add that I am not a tech.  These are my opinions but they are not authoritative, rather those of an interested layman with some knowledge.  But I'd be interested in comments from you, Carlos and/or  others with stories to tell or tech qualifications.

 

Gene

----- Original Message -----

From: Sugar

Sent: Wednesday, December 21, 2016 3:43 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

I find that the Microsoft disability phone line is very helpful

 

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gerald Levy
Sent: Wednesday, December 21, 2016 1:30 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

 

In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out. 

 

Gerald

 

 

 

Sent: Wednesday, December 21, 2016 3:31 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.

On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:

 

Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.

I needed help updating my security update for my Office 2010.

I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho

Andrew 

 

 

 




Re: RansomFree - Protect your computer from ransomware #freeware #software

Carlos
 


Unfortunately, I don't believe there's much else to tell at this time.  As I said, the product is fairly new so I doubt many users have useful experiences to share.

----- Original Message -----
Sent: Wednesday, December 21, 2016 6:10 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

That sounds like a very interesting program I would like to know more about it from other peoples experience as I am not a computer expert.
Thank you Heather

Sent from my iPhone

On Dec 21, 2016, at 4:52 PM, Dave Mitchel <dbmitchel@...> wrote:

I figured it would be any way they can think of cuz they are insidious about their methods.
 
 
From: Carlos
Sent: Wednesday, December 21, 2016 1:17 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware
 
That may be the primary method used to distribute ransomware, but it may not be the only way and keep in mind that it is not just one specific virus.  There are several variants in circulation and I'm sure others will be developed.  I don't think you can depend on Email being the only medium which will be used to spread this kind of attack.
----- Original Message -----
Sent: Wednesday, December 21, 2016 4:05 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware
 

My limited understanding of this virus was it is send in a link and or attachment in an email.

Again I don’t think you can get it directly from visiting a site, please correct me if I am wrong.

cheers

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Dave Mitchel
Sent: Thursday, December 22, 2016 7:20 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

I’m sure there are people out there going places they really need this thing. not that they are testing it, but just go to sites better left alone. smiles.

I’ll download it and then keep it handy and probably install it either later today or tomorrow.

thanks for this Carlos. have a great day

From: Carlos

Sent: Wednesday, December 21, 2016 10:15 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

True enough, and I can certainly understand wanting to wait for some reviews, but it seems to be light on resources so I don't mind leaving it running in the background.  Although I may not be the best person for testing such tools since I'm pretty good about avoiding malware infections.  It will have to be tested by specialists who intentionally infect machines with ransomware to see how well it truly performs.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 1:02 PM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

hmm, I’m wondering if I should download it and give it a try, but how does a person know if it is working? someone has to try to hijack your files before you even know if it works...right?

it is free so that part is good, but I think I’ll wait for a while and see more reviews. I like the idea of the program and hope reviews are forthcoming soon.

thanks Carlos.

From: Carlos

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

I took a quick look and basically found more or less what I was expecting.  There are some positive references about the tool and the company itself, but it seems that the program has been only recently released so it is too soon for there to be much in the way of reviews at this point.

----- Original Message -----

From: Carlos

Sent: Wednesday, December 21, 2016 11:34 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

Hi Dave,

Not really.  The product seems to be fairly new and I just found it last night while browsing SnapFiles.  I'll look around when I have a chance and see if there are any reviews, but it may be too soon.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

Carlos,

have you done any research on this product? I see the price is right which was quite a surprise to me. lol

Have you seen any reviews on it?

Dave

From: Carlos

Sent: Wednesday, December 21, 2016 1:01 AM

Subject: [TechTalk] RansomFree - Protect your computer from ransomware

Here is an interesting security tool which might be worth a look.

Description from SnapFiles:

Cybereason RansomFree is a security application that protects you from ransomeware, which are malicious programs that
encrypt the files on your computer, making them inaccessible, and demand a ransom payment to restore access. Cybereason RansomFree watches the way applications
interact with files, and when it detects ransomware behavior, it stops it immediately before the files are encrypted. The application uses pure behavioral
detection techniques and does not rely on malware signatures. Once you install RansomFree, you are automatically protected, there is no interface and no
configuration options other than a tray icon that indicates that the protection is active.

Homepage:


Re: Any recommendations on pc support.

Carlos
 


As for MP3Gain, it is dependent on the Visual Basic run-times so make sure to use the full installer below.

----- Original Message -----
From: Andrew
Sent: Wednesday, December 21, 2016 5:53 PM
Subject: Re: [TechTalk] Any recommendations on pc support.

The escalation tech remoted with me and he removed it. He then when re-installed office 2010 had to install a partial version of windows 7 so that the re-install would be trouble free. Programs like MP3 gain no longer works. My Outlook 2010 is a mess. I had a friend help me re-configure my Station Playlist.I’m troubled about this.

I need to add 2 email accounts, but even with the correct server settings. No workie.

 

Andrew

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Wednesday, December 21, 2016 3:33 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

But my larger point is that at times, it is important not just to do what a service or tech says without more information.  I wouldn't be surprised if a lot or perhaps most help given by Microsoft Accessibility is good or reasonable, but if one of their techs told me to remove Office or

Word, I would not do so without checking with others such as on this list and bleeping computer.  And if I used a specific screen-reader, I might try to get information about possible impact.  I've seen a number of problems people using NVDA havbe on the NVDA list if they remove word or office, I don't recall just which now.  But the uninstaller appears to remove files it shouldn't that NVDA needs for proper access. 

 

I doubt the techs at the Microsoft accessibility service have that kind of detailed knowledge.  At least I wouldn't expect them to. 

 

Gene

----- Original Message -----

From: Sugar

Sent: Wednesday, December 21, 2016 4:21 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

I am only speaking out of experience.

Of dourse everyone’s pc is different and different issues my occur but in my case so far they have been a great help and support. I personally hve no complaints.

Smile

sugar

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Wednesday, December 21, 2016 2:03 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

I've seen many reports of that service being helpful.  But ai have seen a few reports of them doing technical work that hasn't solved problems or made them worse.  They don't all appear to be as competent technically as they should be.  And, while I don't know specifically what was done in this case, this is another story that causes me to treat carefully advice that uninstalling and reinstalling a program be used as one of the first ways to solve a problem.  There are many programs that can be uninstalled and reinstalled without causing problems but doing this as a first option often results in nothing but wasted time.  Also, Ive seen reports on another NVDA list of uninstalling Office, or perhaps Word, I don't recall the specifics now, damaging or removing files that shouldn't be removed that NVDA needs to function.  If it were me, and a tech recommended uninstalling Word or Office, I would first contact a site like bleeping computer, explain the problem, and see what the geeks who offer help on the site recommend. 

 

Also, I'd be curious to know if the Microsoft security advisor ran System Restore at any time.  After uninstalling Word, it may be necessary to reinstall it to get the program to work fully or at all, I don't know.  But aside from reinstalling office, in this case, since uninstalling and reinstalling didn't solve the new problems, it appears that uninstalling did some sort of damage that wasn't corrected.  The fastest and easiest way to solve the problems, while providing full operation of Office again might have been to reinstall Office, then the run System Restore to a point before Office was uninstalled.  I consider it bad procedure and advice to uninstall Office or Word just to try to solve a problem of an update not installing. 

 

I'll add that I am not a tech.  These are my opinions but they are not authoritative, rather those of an interested layman with some knowledge.  But I'd be interested in comments from you, Carlos and/or  others with stories to tell or tech qualifications.

 

Gene

----- Original Message -----

From: Sugar

Sent: Wednesday, December 21, 2016 3:43 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

I find that the Microsoft disability phone line is very helpful

 

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gerald Levy
Sent: Wednesday, December 21, 2016 1:30 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

 

In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out. 

 

Gerald

 

 

 

Sent: Wednesday, December 21, 2016 3:31 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.

On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:

 

Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.

I needed help updating my security update for my Office 2010.

I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho

Andrew 

 

 

 


Re: RansomFree - Protect your computer from ransomware #freeware #software

Carlos
 


Yes, changing the association of the .js extension is a reasonable precaution.

----- Original Message -----
From: Gene
Sent: Wednesday, December 21, 2016 5:06 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

I'd have to read the article again.  I believe you are right but when I saw the title of the article, I didn't pay enough attention to the details in the article because the title matched what I appeared to be looking for. 
 
The discussion of changing how js files opens appears to me to be a good precaution.  What do you think?
 
Gene
------ Original Message -----
From: Carlos
Sent: Wednesday, December 21, 2016 3:53 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

But even this method requires opening an attached Java script which I as an experienced user, would never do.  I am not saying that experienced users can never become infected, but being informed offers significant protection and I have personally managed to avoid any debilitating infections for several years now.
----- Original Message -----
From: Gene
Sent: Wednesday, December 21, 2016 4:35 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

The following article briefly mentions various ways ransomeware can spread.  it also discusses a way that was evidently new or quite new when this article was written.  It illustrates why I believe that even experienced users should use antimalware programs.  If you don't, you may be infected and even if you have good backups, you may still have consequences such as passwords stolen before you realize you are infected and restore from a backup.  Using antimalware programs doesn't guarantee you won't be infected but it can help a lot to reduce the chances if you run good quality antimalware programs.
 
If avoiding malware were easy, such as just not opening attachments in messages, I wouldn't bother with antimalware programs.  But many times, malware can be spread with the user doing nothing except visiting a malicious web site or a site with hacked advertising. 
 
Gene
----- Original Message -----
From: Carlos
Sent: Wednesday, December 21, 2016 3:17 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

That may be the primary method used to distribute ransomware, but it may not be the only way and keep in mind that it is not just one specific virus.  There are several variants in circulation and I'm sure others will be developed.  I don't think you can depend on Email being the only medium which will be used to spread this kind of attack.
----- Original Message -----
Sent: Wednesday, December 21, 2016 4:05 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

My limited understanding of this virus was it is send in a link and or attachment in an email.

Again I don’t think you can get it directly from visiting a site, please correct me if I am wrong.

cheers

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Dave Mitchel
Sent: Thursday, December 22, 2016 7:20 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I’m sure there are people out there going places they really need this thing. not that they are testing it, but just go to sites better left alone. smiles.

I’ll download it and then keep it handy and probably install it either later today or tomorrow.

thanks for this Carlos. have a great day

 

From: Carlos

Sent: Wednesday, December 21, 2016 10:15 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

True enough, and I can certainly understand wanting to wait for some reviews, but it seems to be light on resources so I don't mind leaving it running in the background.  Although I may not be the best person for testing such tools since I'm pretty good about avoiding malware infections.  It will have to be tested by specialists who intentionally infect machines with ransomware to see how well it truly performs.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 1:02 PM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

hmm, I’m wondering if I should download it and give it a try, but how does a person know if it is working? someone has to try to hijack your files before you even know if it works...right?

it is free so that part is good, but I think I’ll wait for a while and see more reviews. I like the idea of the program and hope reviews are forthcoming soon.

thanks Carlos.

 

From: Carlos

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I took a quick look and basically found more or less what I was expecting.  There are some positive references about the tool and the company itself, but it seems that the program has been only recently released so it is too soon for there to be much in the way of reviews at this point.

----- Original Message -----

From: Carlos

Sent: Wednesday, December 21, 2016 11:34 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Hi Dave,

Not really.  The product seems to be fairly new and I just found it last night while browsing SnapFiles.  I'll look around when I have a chance and see if there are any reviews, but it may be too soon.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Carlos,

have you done any research on this product? I see the price is right which was quite a surprise to me. lol

Have you seen any reviews on it?

Dave

 

From: Carlos

Sent: Wednesday, December 21, 2016 1:01 AM

Subject: [TechTalk] RansomFree - Protect your computer from ransomware

 

Here is an interesting security tool which might be worth a look.

 

Description from SnapFiles:

 

Cybereason RansomFree is a security application that protects you from ransomeware, which are malicious programs that
encrypt the files on your computer, making them inaccessible, and demand a ransom payment to restore access. Cybereason RansomFree watches the way applications
interact with files, and when it detects ransomware behavior, it stops it immediately before the files are encrypted. The application uses pure behavioral
detection techniques and does not rely on malware signatures. Once you install RansomFree, you are automatically protected, there is no interface and no
configuration options other than a tray icon that indicates that the protection is active.

 

Homepage:

 


Re: Any recommendations on pc support.

Carlos
 


I agree that resorting to uninstalling and reinstalling as the first solution may not always be the best approach.  Especially when it is a Microsoft technician who should theoretically have other options to try when working with their own products.  However, generally speaking, there are times when as a technician you will try almost any possibility when the cause of the problem is not clear.  Of course, part of the problem is sometimes the products themselves when they become bloated with too many dependencies.  Office is one such product which is particularly sensitive to uninstalling and reinstalling, and in my opinion this is in part the fault of the developers.  The more components and dependencies your software contains, the more likely that it will be prone to corrupt installations.  Although I do also agree that it is important to temper advice from any technician with common sense and a second opinion when possible.  Some technicians are simply not well trained and it is sometimes difficult for the average user to tell the difference.

----- Original Message -----
From: Gene
Sent: Wednesday, December 21, 2016 5:02 PM
Subject: Re: [TechTalk] Any recommendations on pc support.

I've seen many reports of that service being helpful.  But ai have seen a few reports of them doing technical work that hasn't solved problems or made them worse.  They don't all appear to be as competent technically as they should be.  And, while I don't know specifically what was done in this case, this is another story that causes me to treat carefully advice that uninstalling and reinstalling a program be used as one of the first ways to solve a problem.  There are many programs that can be uninstalled and reinstalled without causing problems but doing this as a first option often results in nothing but wasted time.  Also, Ive seen reports on another NVDA list of uninstalling Office, or perhaps Word, I don't recall the specifics now, damaging or removing files that shouldn't be removed that NVDA needs to function.  If it were me, and a tech recommended uninstalling Word or Office, I would first contact a site like bleeping computer, explain the problem, and see what the geeks who offer help on the site recommend. 
 
Also, I'd be curious to know if the Microsoft security advisor ran System Restore at any time.  After uninstalling Word, it may be necessary to reinstall it to get the program to work fully or at all, I don't know.  But aside from reinstalling office, in this case, since uninstalling and reinstalling didn't solve the new problems, it appears that uninstalling did some sort of damage that wasn't corrected.  The fastest and easiest way to solve the problems, while providing full operation of Office again might have been to reinstall Office, then the run System Restore to a point before Office was uninstalled.  I consider it bad procedure and advice to uninstall Office or Word just to try to solve a problem of an update not installing. 
 
I'll add that I am not a tech.  These are my opinions but they are not authoritative, rather those of an interested layman with some knowledge.  But I'd be interested in comments from you, Carlos and/or  others with stories to tell or tech qualifications.
 
Gene
----- Original Message -----
From: Sugar
Sent: Wednesday, December 21, 2016 3:43 PM
Subject: Re: [TechTalk] Any recommendations on pc support.

I find that the Microsoft disability phone line is very helpful

 

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gerald Levy
Sent: Wednesday, December 21, 2016 1:30 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

 

In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out. 

 

Gerald

 

 

 

Sent: Wednesday, December 21, 2016 3:31 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.

On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:

 

Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.

I needed help updating my security update for my Office 2010.

I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho

Andrew 

 




Re: RansomFree - Protect your computer from ransomware #freeware #software

heather albright
 

That sounds like a very interesting program I would like to know more about it from other peoples experience as I am not a computer expert.
Thank you Heather

Sent from my iPhone

On Dec 21, 2016, at 4:52 PM, Dave Mitchel <dbmitchel@...> wrote:

I figured it would be any way they can think of cuz they are insidious about their methods.
 
 
From: Carlos
Sent: Wednesday, December 21, 2016 1:17 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware
 
That may be the primary method used to distribute ransomware, but it may not be the only way and keep in mind that it is not just one specific virus.  There are several variants in circulation and I'm sure others will be developed.  I don't think you can depend on Email being the only medium which will be used to spread this kind of attack.
----- Original Message -----
Sent: Wednesday, December 21, 2016 4:05 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware
 

My limited understanding of this virus was it is send in a link and or attachment in an email.

Again I don’t think you can get it directly from visiting a site, please correct me if I am wrong.

cheers

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Dave Mitchel
Sent: Thursday, December 22, 2016 7:20 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I’m sure there are people out there going places they really need this thing. not that they are testing it, but just go to sites better left alone. smiles.

I’ll download it and then keep it handy and probably install it either later today or tomorrow.

thanks for this Carlos. have a great day

 

From: Carlos

Sent: Wednesday, December 21, 2016 10:15 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

True enough, and I can certainly understand wanting to wait for some reviews, but it seems to be light on resources so I don't mind leaving it running in the background.  Although I may not be the best person for testing such tools since I'm pretty good about avoiding malware infections.  It will have to be tested by specialists who intentionally infect machines with ransomware to see how well it truly performs.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 1:02 PM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

hmm, I’m wondering if I should download it and give it a try, but how does a person know if it is working? someone has to try to hijack your files before you even know if it works...right?

it is free so that part is good, but I think I’ll wait for a while and see more reviews. I like the idea of the program and hope reviews are forthcoming soon.

thanks Carlos.

 

From: Carlos

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I took a quick look and basically found more or less what I was expecting.  There are some positive references about the tool and the company itself, but it seems that the program has been only recently released so it is too soon for there to be much in the way of reviews at this point.

----- Original Message -----

From: Carlos

Sent: Wednesday, December 21, 2016 11:34 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Hi Dave,

Not really.  The product seems to be fairly new and I just found it last night while browsing SnapFiles.  I'll look around when I have a chance and see if there are any reviews, but it may be too soon.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Carlos,

have you done any research on this product? I see the price is right which was quite a surprise to me. lol

Have you seen any reviews on it?

Dave

 

From: Carlos

Sent: Wednesday, December 21, 2016 1:01 AM

Subject: [TechTalk] RansomFree - Protect your computer from ransomware

 

Here is an interesting security tool which might be worth a look.

 

Description from SnapFiles:

 

Cybereason RansomFree is a security application that protects you from ransomeware, which are malicious programs that
encrypt the files on your computer, making them inaccessible, and demand a ransom payment to restore access. Cybereason RansomFree watches the way applications
interact with files, and when it detects ransomware behavior, it stops it immediately before the files are encrypted. The application uses pure behavioral
detection techniques and does not rely on malware signatures. Once you install RansomFree, you are automatically protected, there is no interface and no
configuration options other than a tray icon that indicates that the protection is active.

 

Homepage:

 


Re: RansomFree - Protect your computer from ransomware #freeware #software

Dave Mitchel
 

I figured it would be any way they can think of cuz they are insidious about their methods.
 
 

From: Carlos
Sent: Wednesday, December 21, 2016 1:17 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware
 
That may be the primary method used to distribute ransomware, but it may not be the only way and keep in mind that it is not just one specific virus.  There are several variants in circulation and I'm sure others will be developed.  I don't think you can depend on Email being the only medium which will be used to spread this kind of attack.
----- Original Message -----
Sent: Wednesday, December 21, 2016 4:05 PM
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware
 

My limited understanding of this virus was it is send in a link and or attachment in an email.

Again I don’t think you can get it directly from visiting a site, please correct me if I am wrong.

cheers

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Dave Mitchel
Sent: Thursday, December 22, 2016 7:20 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I’m sure there are people out there going places they really need this thing. not that they are testing it, but just go to sites better left alone. smiles.

I’ll download it and then keep it handy and probably install it either later today or tomorrow.

thanks for this Carlos. have a great day

 

From: Carlos

Sent: Wednesday, December 21, 2016 10:15 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

True enough, and I can certainly understand wanting to wait for some reviews, but it seems to be light on resources so I don't mind leaving it running in the background.  Although I may not be the best person for testing such tools since I'm pretty good about avoiding malware infections.  It will have to be tested by specialists who intentionally infect machines with ransomware to see how well it truly performs.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 1:02 PM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

hmm, I’m wondering if I should download it and give it a try, but how does a person know if it is working? someone has to try to hijack your files before you even know if it works...right?

it is free so that part is good, but I think I’ll wait for a while and see more reviews. I like the idea of the program and hope reviews are forthcoming soon.

thanks Carlos.

 

From: Carlos

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

I took a quick look and basically found more or less what I was expecting.  There are some positive references about the tool and the company itself, but it seems that the program has been only recently released so it is too soon for there to be much in the way of reviews at this point.

----- Original Message -----

From: Carlos

Sent: Wednesday, December 21, 2016 11:34 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Hi Dave,

Not really.  The product seems to be fairly new and I just found it last night while browsing SnapFiles.  I'll look around when I have a chance and see if there are any reviews, but it may be too soon.

----- Original Message -----

From: Dave Mitchel

Sent: Wednesday, December 21, 2016 9:29 AM

Subject: Re: [TechTalk] RansomFree - Protect your computer from ransomware

 

Carlos,

have you done any research on this product? I see the price is right which was quite a surprise to me. lol

Have you seen any reviews on it?

Dave

 

From: Carlos

Sent: Wednesday, December 21, 2016 1:01 AM

Subject: [TechTalk] RansomFree - Protect your computer from ransomware

 

Here is an interesting security tool which might be worth a look.

 

Description from SnapFiles:

 

Cybereason RansomFree is a security application that protects you from ransomeware, which are malicious programs that
encrypt the files on your computer, making them inaccessible, and demand a ransom payment to restore access. Cybereason RansomFree watches the way applications
interact with files, and when it detects ransomware behavior, it stops it immediately before the files are encrypted. The application uses pure behavioral
detection techniques and does not rely on malware signatures. Once you install RansomFree, you are automatically protected, there is no interface and no
configuration options other than a tray icon that indicates that the protection is active.

 

Homepage:

 


Re: Any recommendations on pc support.

Andrew <edrew@...>
 

The escalation tech remoted with me and he removed it. He then when re-installed office 2010 had to install a partial version of windows 7 so that the re-install would be trouble free. Programs like MP3 gain no longer works. My Outlook 2010 is a mess. I had a friend help me re-configure my Station Playlist.I’m troubled about this.

I need to add 2 email accounts, but even with the correct server settings. No workie.

 

Andrew

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Wednesday, December 21, 2016 3:33 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

But my larger point is that at times, it is important not just to do what a service or tech says without more information.  I wouldn't be surprised if a lot or perhaps most help given by Microsoft Accessibility is good or reasonable, but if one of their techs told me to remove Office or

Word, I would not do so without checking with others such as on this list and bleeping computer.  And if I used a specific screen-reader, I might try to get information about possible impact.  I've seen a number of problems people using NVDA havbe on the NVDA list if they remove word or office, I don't recall just which now.  But the uninstaller appears to remove files it shouldn't that NVDA needs for proper access. 

 

I doubt the techs at the Microsoft accessibility service have that kind of detailed knowledge.  At least I wouldn't expect them to. 

 

Gene

----- Original Message -----

From: Sugar

Sent: Wednesday, December 21, 2016 4:21 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

I am only speaking out of experience.

Of dourse everyone’s pc is different and different issues my occur but in my case so far they have been a great help and support. I personally hve no complaints.

Smile

sugar

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Wednesday, December 21, 2016 2:03 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

I've seen many reports of that service being helpful.  But ai have seen a few reports of them doing technical work that hasn't solved problems or made them worse.  They don't all appear to be as competent technically as they should be.  And, while I don't know specifically what was done in this case, this is another story that causes me to treat carefully advice that uninstalling and reinstalling a program be used as one of the first ways to solve a problem.  There are many programs that can be uninstalled and reinstalled without causing problems but doing this as a first option often results in nothing but wasted time.  Also, Ive seen reports on another NVDA list of uninstalling Office, or perhaps Word, I don't recall the specifics now, damaging or removing files that shouldn't be removed that NVDA needs to function.  If it were me, and a tech recommended uninstalling Word or Office, I would first contact a site like bleeping computer, explain the problem, and see what the geeks who offer help on the site recommend. 

 

Also, I'd be curious to know if the Microsoft security advisor ran System Restore at any time.  After uninstalling Word, it may be necessary to reinstall it to get the program to work fully or at all, I don't know.  But aside from reinstalling office, in this case, since uninstalling and reinstalling didn't solve the new problems, it appears that uninstalling did some sort of damage that wasn't corrected.  The fastest and easiest way to solve the problems, while providing full operation of Office again might have been to reinstall Office, then the run System Restore to a point before Office was uninstalled.  I consider it bad procedure and advice to uninstall Office or Word just to try to solve a problem of an update not installing. 

 

I'll add that I am not a tech.  These are my opinions but they are not authoritative, rather those of an interested layman with some knowledge.  But I'd be interested in comments from you, Carlos and/or  others with stories to tell or tech qualifications.

 

Gene

----- Original Message -----

From: Sugar

Sent: Wednesday, December 21, 2016 3:43 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

I find that the Microsoft disability phone line is very helpful

 

‘I have loved the stars too fondly to be fearful of the

night.

 

Sugar

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gerald Levy
Sent: Wednesday, December 21, 2016 1:30 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

 

 

In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them.  A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help.  I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case.  Thank goodness my techie friend was able to bail me out. 

 

Gerald

 

 

 

Sent: Wednesday, December 21, 2016 3:31 PM

Subject: Re: [TechTalk] Any recommendations on pc support.

 

Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.

On Dec 21, 2016, at 1:05 PM, Andrew <edrew@...> wrote:

 

Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.

I needed help updating my security update for my Office 2010.

I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar.  BTW Merry Christmas to everyone! Ho, Ho, Ho

Andrew 

 

 

 


Re: Any recommendations on pc support.

Carolyn Arnold
 

They do work hard for soolutions. I think I have told you all that once they concluded that mine was a JAWS issue, told me to call their tech support, but told me that they, Microsoft Accessibility, would check back with me in an hour to see if the issue was resolved. They did, and it was. That made me feel like they are dependable.

Bye for now,

Carolyn

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Sugar
Sent: Wednesday, December 21, 2016 5:19 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

Smile, Joseph

They are very helpful and will stay with me for as long as they can to correct the issue.

They are my “go to” peple now.

Oh and if they can’t find out what’s the issue they will get back to me when they do.

Sugar

‘I have loved the stars too fondly to be fearful of the

night.



Sugar



From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Joseph Hudson
Sent: Wednesday, December 21, 2016 2:04 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.



Sugar, I find the same thing. I have not had any problems with them the few times that I've had to interact with them in regards to support.

On Dec 21, 2016, at 3:43 PM, Sugar <sugarsyl71@sbcglobal.net <mailto:sugarsyl71@sbcglobal.net> > wrote:



I find that the Microsoft disability phone line is very helpful



‘I have loved the stars too fondly to be fearful of the

night.



Sugar



From: main@TechTalk.groups.io <mailto:main@TechTalk.groups.io> [mailto:main@TechTalk.groups.io <mailto:main@TechTalk.groups.io> ] On Behalf Of Gerald Levy
Sent: Wednesday, December 21, 2016 1:30 PM
To: main@TechTalk.groups.io <mailto:main@TechTalk.groups.io>
Subject: Re: [TechTalk] Any recommendations on pc support.





In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them. A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help. I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case. Thank goodness my techie friend was able to bail me out.



Gerald







From: Joseph Hudson <mailto:jhud7789@twc.com>

Sent: Wednesday, December 21, 2016 3:31 PM

To: main@TechTalk.groups.io <mailto:main@TechTalk.groups.io>

Subject: Re: [TechTalk] Any recommendations on pc support.



Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.

On Dec 21, 2016, at 1:05 PM, Andrew <edrew@cox.net <mailto:edrew@cox.net> > wrote:



Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.

I needed help updating my security update for my Office 2010.

I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar. BTW Merry Christmas to everyone! Ho, Ho, Ho

Andrew


Re: Any recommendations on pc support.

Carolyn Arnold
 

My concern with Microsoft Disability is that they just do stuff. I realize that it is cost effective that way. It would take longer to give me directions, even though I work hard to follow exactly and not do anything more or less than being told, when someone else knows what we're doing, and I do not.

Bye for now,

Carolyn

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Wednesday, December 21, 2016 5:03 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Any recommendations on pc support.

I've seen many reports of that service being helpful. But ai have seen a few reports of them doing technical work that hasn't solved problems or made them worse. They don't all appear to be as competent technically as they should be. And, while I don't know specifically what was done in this case, this is another story that causes me to treat carefully advice that uninstalling and reinstalling a program be used as one of the first ways to solve a problem. There are many programs that can be uninstalled and reinstalled without causing problems but doing this as a first option often results in nothing but wasted time. Also, Ive seen reports on another NVDA list of uninstalling Office, or perhaps Word, I don't recall the specifics now, damaging or removing files that shouldn't be removed that NVDA needs to function. If it were me, and a tech recommended uninstalling Word or Office, I would first contact a site like bleeping computer, explain the problem, and see what the geeks who offer help on the site recommend.

Also, I'd be curious to know if the Microsoft security advisor ran System Restore at any time. After uninstalling Word, it may be necessary to reinstall it to get the program to work fully or at all, I don't know. But aside from reinstalling office, in this case, since uninstalling and reinstalling didn't solve the new problems, it appears that uninstalling did some sort of damage that wasn't corrected. The fastest and easiest way to solve the problems, while providing full operation of Office again might have been to reinstall Office, then the run System Restore to a point before Office was uninstalled. I consider it bad procedure and advice to uninstall Office or Word just to try to solve a problem of an update not installing.

I'll add that I am not a tech. These are my opinions but they are not authoritative, rather those of an interested layman with some knowledge. But I'd be interested in comments from you, Carlos and/or others with stories to tell or tech qualifications.

Gene
----- Original Message -----

From: Sugar <mailto:sugarsyl71@sbcglobal.net>
Sent: Wednesday, December 21, 2016 3:43 PM
To: main@TechTalk.groups.io <mailto:main@TechTalk.groups.io>
Subject: Re: [TechTalk] Any recommendations on pc support.


I find that the Microsoft disability phone line is very helpful



‘I have loved the stars too fondly to be fearful of the

night.



Sugar



From: main@TechTalk.groups.io <mailto:main@TechTalk.groups.io> [mailto:main@TechTalk.groups.io] On Behalf Of Gerald Levy
Sent: Wednesday, December 21, 2016 1:30 PM
To: main@TechTalk.groups.io <mailto:main@TechTalk.groups.io>
Subject: Re: [TechTalk] Any recommendations on pc support.





In my experience, contacting a blindness rehab agency and asking one of their technology trainers for help is usually fruitless unless you have an open case with them. A few years ago when my old XP computer died I tried contacting the technology trainer at the rehab center who had originally set it up for me in my apartment a few years earlier when I was still working with them, but he ignored my pleas for help. I even contacted their director of community services and was basically told to take a hike because they could not offer any assistance or even recommend a knowledgeable service technician unless I had an open case. Thank goodness my techie friend was able to bail me out.



Gerald







From: Joseph Hudson <mailto:jhud7789@twc.com>

Sent: Wednesday, December 21, 2016 3:31 PM

To: main@TechTalk.groups.io <mailto:main@TechTalk.groups.io>

Subject: Re: [TechTalk] Any recommendations on pc support.



Hello andrew, it is good to know that your computers up and working again. You're us in for future support I'm trying to get things fixed eventually, I would recommend looking at Best Buy or Staples or a local computer shop in your area. If it is blindness related, I would see is there any blindness trainers in your area, dad have interest in maybe helping fix your problems. Any of the services that I've mentioned above Will cost but very well worth it in the end. If you don't know how to find a good blemish related trainer in your area, I would looking contacting your local dollars office.. offers anything through it's office.

On Dec 21, 2016, at 1:05 PM, Andrew <edrew@cox.net <mailto:edrew@cox.net> > wrote:



Hi Carlos and all, I’m asking this because I recently made a call to ms accessability help desk.

I needed help updating my security update for my Office 2010.

I really nice lady helped me but, made no headway. I was sent to escalation. The fellow thought uninstalling my Outlook 2010 would solve this.. He was wrong! It was not a good thing at all. They did more harm than good. With the help of friends, my pc has returned back to somewhat normal. My Outlook 2010 remains fobar. BTW Merry Christmas to everyone! Ho, Ho, Ho

Andrew

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