Date   

Re: Setting up a GMail account to work in Windows Live Mail.

Carlos
 

Are you referring to creating the Gmail account itself or a field in Windows Live Mail?  I don't have Windows Live Mail installed at the moment, but are you sure it's not just referring to the Email address without the domain?

----- Original Message -----
From: Gene
Sent: Monday, May 08, 2017 5:26 PM
Subject: [TechTalk] Setting up a GMail account to work in Windows Live Mail.

I'm trying to help someone set up a GMail account to work with Windows Live Mail.  I know everything about how to do it except for one thing.  We are working with the newer version of Windows Live Mail and there is a field that asks for the user name.  The person doesn't know if she has a username and it's been so long since I joined GMail that I don't know if you can create a GMail account without a username, just your e-mail address.  I haven't looked at her account information yet but she looked at it last night on her mobile phone and as far as we know, no username was shown.  Her e-mail program won't let her use her e-mail address as a substitute for her username so at this point, aside from checking her account information on a computer I'm not sure how to proceed.
 
Thanks for any information.
 
Gene


Re: Setting up a GMail account to work in Windows Live Mail.

Rajmund <brajmund2000@...>
 

Hi Gene,
The user name is the entire email address. Sorry if I'm misunderstanding the question, however.



Sent from a Braille Sense

----- Original Message -----
From: Gene <gsasner@ripco.com>
To: main@TechTalk.groups.io
Date: Monday, May 8, 2017 10:27 pm
Subject: [TechTalk] Setting up a GMail account to work in Windows Live Mail.



I'm trying to help someone set up a GMail account to work with Windows Live Mail. I know everything about how to do it except for one thing. We are working with the newer version of Windows Live Mail and there is a field that asks for the user name. The person doesn't know if she has a username and it's been so long since I joined GMail that I don't know if you can create a GMail account without a username, just your e-mail address. I haven't looked at her account information yet but she looked at it last night on her mobile phone and as far as we know, no username was shown. Her e-mail program won't let her use her e-mail address as a substitute for her username so at this point, aside from checking her account information on a computer I'm not sure how to proceed.

Thanks for any information.

Gene


Re: Setting up a GMail account to work in Windows Live Mail.

James Bentley
 

If I am remembering right, you do need to have a user name.  I know I have one on my Gmail account.
 
Try her phone number.
 
James B
 
 
 

From: Gene
Sent: Monday, May 08, 2017 4:26 PM
Subject: [TechTalk] Setting up a GMail account to work in Windows Live Mail.
 
I'm trying to help someone set up a GMail account to work with Windows Live Mail.  I know everything about how to do it except for one thing.  We are working with the newer version of Windows Live Mail and there is a field that asks for the user name.  The person doesn't know if she has a username and it's been so long since I joined GMail that I don't know if you can create a GMail account without a username, just your e-mail address.  I haven't looked at her account information yet but she looked at it last night on her mobile phone and as far as we know, no username was shown.  Her e-mail program won't let her use her e-mail address as a substitute for her username so at this point, aside from checking her account information on a computer I'm not sure how to proceed.
 
Thanks for any information.
 
Gene


Setting up a GMail account to work in Windows Live Mail.

Gene
 

I'm trying to help someone set up a GMail account to work with Windows Live Mail.  I know everything about how to do it except for one thing.  We are working with the newer version of Windows Live Mail and there is a field that asks for the user name.  The person doesn't know if she has a username and it's been so long since I joined GMail that I don't know if you can create a GMail account without a username, just your e-mail address.  I haven't looked at her account information yet but she looked at it last night on her mobile phone and as far as we know, no username was shown.  Her e-mail program won't let her use her e-mail address as a substitute for her username so at this point, aside from checking her account information on a computer I'm not sure how to proceed.
 
Thanks for any information.
 
Gene


Re: Linux accessibility

Gene
 

The spam folder on your computer or the spam folder your provider uses on their web site. This question may not apply if you are using IMAP.  If you are using POP it would.
 
Gene

----- Original Message -----
Sent: Monday, May 08, 2017 2:27 PM
Subject: Re: [TechTalk] Linux accessibility

Hello, as suggested by Nimer, nothing appeared on my span folder, thanks.
armando
----- Original Message -----
From: Carlos
Sent: Monday, May 8, 2017 12:05 PM
Subject: Re: [TechTalk] Linux accessibility

You might also want to read through this article.
----- Original Message -----
Sent: Monday, May 08, 2017 2:58 PM
Subject: Re: [TechTalk] Linux accessibility

Thanks, I have tried sonar and well, it's good but not easy to learn. as for the file deal, it still does not fix issue. I tested on both machines I have, one being an AMD processor with NVidia graphics while the laptop has an Inel and both reported same results, Thanks.
----- Original Message -----
Sent: Monday, May 8, 2017 11:56 AM
Subject: Re: [TechTalk] Linux accessibility

I believe that this may be hardware-specific... I am using and have used Mate, and do not experience issues with reading desktop icons. If it isn't working for you with the default file manager, whatever that is, try installing nautilus and making that the default.

Thanks.

On Mon, May 8, 2017 at 1:27 PM Carlos <carlos1106@...> wrote:
Sonar
is another accessible distro.  Although I haven't tested it myself so I can't provide any feedback.
----- Original Message -----
Sent: Monday, May 08, 2017 2:22 PM
Subject: [TechTalk] Linux accessibility

Hello,
I was wondering if we had any linux users on the list? If so, I was wondering aside from Vinux, what are the most accessible linux distros one can use successfully? I tried Ubuntu Mate and the latest version will not read certain things like the desktop. Any suggestions would grately be appreciated, thanks.
Armando

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!


Re: Linux accessibility

Josh Kennedy <joshknnd1982@...>
 

most accessible are vinux and sonar. I have used ubuntu mate with no issues. I mostly use the menus though. if I remember right you get to the desktop with i think its control alt d.


On 5/8/2017 2:22 PM, Armando Maldonado wrote:
Hello,
I was wondering if we had any linux users on the list? If so, I was wondering aside from Vinux, what are the most accessible linux distros one can use successfully? I tried Ubuntu Mate and the latest version will not read certain things like the desktop. Any suggestions would grately be appreciated, thanks.
Armando


Re: not so pleased with Microsoft support

Pinky <pinky14@...>
 

Hi All,

I have had great luck with the disability line. I always ask them to tell me what they are going to do before they do it.

Mr. Ed

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Carlos
Sent: Sunday, May 07, 2017 11:29 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] not so pleased with Microsoft support

 

It is also worth keeping in mind that with any such service experiences may vary widely depending on the technician you are assigned for a particular session.  I agree they should be better trained to deal with disability related issues and create a system for keeping track of important problems, but the fact is that some technicians are simply more knowledgeable and skilled than others.

----- Original Message -----

From: Gene

Sent: Sunday, May 07, 2017 11:55 PM

Subject: Re: [TechTalk] not so pleased with Microsoft support

 

I believe you asked about the problem here but you didn't get an answer.  I haven't seen a lot of discussion of this service in terms of its quality, but I've seen enough complaints to not use them unless I couldn't solve a problem here or on another list.  It sounds to me as though using another browser, perhaps a portable version, for that site would have been a much better option than letting the tech do all sorts of things to your machine that had no bearing on the problem.  You wouldn't have had to learn mmuch to learn the other browser, especially if you only intended to use it in such a limited way.  And you spent far more time correcting things they did than you would have getting the browser and learning the small amount you would want to know to use it, especially in such a limited way, as I said. 

 

And the other benefit would be that if you know how to use more than one browser, there are times when the other browser will work much better on this or that site.

 

I'm not sure how much they should be expected to know but someone should keep track of important problems and make sure they know them.  The one I know about is that uninstalling Office damages Windows by removing something needed for accessibility.  I don't know if the problem only affects NVDA or screen-readers in general but the boiler plate solution of uninstalling and reinstalling a program is definitely not one to be used when dealing with Office.  But I saw a thread here recently about a tech from the service who did just that and the person had a lot of problems as a result.  Since this is a service dedicated to disability problems, some way should be implemented for techs who work there to know about such problems.

 

Gene

----- Original Message -----

Sent: Sunday, May 07, 2017 7:02 PM

Subject: [TechTalk] not so pleased with Microsoft support

 

Well, the other day when I had the problem of not being able to open my local newspaper I finally contacted Microsoft support for people with disabilities. Yes they did fix the internet explorer problem but trashed a lot more. The first thing that I noticed is that my day by day reminder did not work. Here they stopped it from starting. Today was quite disturbing, my grandson needed to send some photos to his professor. My computer has never been able to see my or his iPhone so in 2012 I purchased touch copy 11. This worked fine until this afternoon. I got some weird message that it was on a network to which I had no access. Tried to download and that version is no longer available. It would cost me $40 to purchase the new one 2016.

I started looking in msconfig they turned so much off all update capabilities, all apple and who knows what else. I just enabled all for both services and startup. This did not correct the problem. After a lot of searching I did locate the original download and was able to reinstall. His pictures are on the way. Now I have to go back into msconfig and try to remember what all I have previously stopped. I wonder why they stopped things that had no bearing on I.E. Also I still wonder what will not work when I need it. I am removing c cleaner that they installed. Just wonder if it took out something that touch copy needs. I was always pleased with their support until today. Too bad that I already filled out the survey with high marks.

---

Please visit my web page

It’s motivational, inspirational with a touch of humor

There is also a very extensive resource list for the blind

http://www.LennyMcHugh.com

International Brotherhood of Magicians member #43990


sky cable?

Billy Inglis
 

hi guys, I am asking the name of the sky cable used to connect from the communial ariel socket to the television set?, Billy


Re: Linux accessibility

Nimer Jaber
 

You are out of luck then. I don't really believe this is the case, and you haven't answered my questions about e-mail provider, but I can tell you that I have been able to subscribe, and others are clearly on that list, so it is difficult for me to understand why you are unable to be subscribed... and why you are experiencing issues with reading the desktop when again, clearly, other users do not experience these issues either. I don't know what is going on, but it is strange. If I were you, I would probably give up and stick with Windows.

On Mon, May 8, 2017 at 2:54 PM Armando Maldonado <armando.maldonado0767@...> wrote:
I received nothing from them, I sent the email, checked spam and nada.
----- Original Message -----
Sent: Monday, May 8, 2017 12:43 PM
Subject: Re: [TechTalk] Linux accessibility

Hello,

You tried submitting an e-mail to orca-list-join@... and you did not receive a confirmation message asking you to click the link or respond to the e-mail? Or did you do that, and you just didn't receive the welcome e-mail? As I said, this works as I just did it to confirm the information I gave you. Which e-mail provider did you use?

On Mon, May 8, 2017 at 2:27 PM Armando Maldonado <armando.maldonado0767@...> wrote:
Hello, as suggested by Nimer, nothing appeared on my span folder, thanks.
armando
----- Original Message -----
From: Carlos
Sent: Monday, May 8, 2017 12:05 PM
Subject: Re: [TechTalk] Linux accessibility

You might also want to read through this article.
----- Original Message -----
Sent: Monday, May 08, 2017 2:58 PM
Subject: Re: [TechTalk] Linux accessibility

Thanks, I have tried sonar and well, it's good but not easy to learn. as for the file deal, it still does not fix issue. I tested on both machines I have, one being an AMD processor with NVidia graphics while the laptop has an Inel and both reported same results, Thanks.
----- Original Message -----
Sent: Monday, May 8, 2017 11:56 AM
Subject: Re: [TechTalk] Linux accessibility

I believe that this may be hardware-specific... I am using and have used Mate, and do not experience issues with reading desktop icons. If it isn't working for you with the default file manager, whatever that is, try installing nautilus and making that the default.

Thanks.

On Mon, May 8, 2017 at 1:27 PM Carlos <carlos1106@...> wrote:
Sonar
is another accessible distro.  Although I haven't tested it myself so I can't provide any feedback.
----- Original Message -----
Sent: Monday, May 08, 2017 2:22 PM
Subject: [TechTalk] Linux accessibility

Hello,
I was wondering if we had any linux users on the list? If so, I was wondering aside from Vinux, what are the most accessible linux distros one can use successfully? I tried Ubuntu Mate and the latest version will not read certain things like the desktop. Any suggestions would grately be appreciated, thanks.
Armando

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!


Re: Linux accessibility

Armando Maldonado
 


I received nothing from them, I sent the email, checked spam and nada.

----- Original Message -----
Sent: Monday, May 8, 2017 12:43 PM
Subject: Re: [TechTalk] Linux accessibility

Hello,

You tried submitting an e-mail to orca-list-join@... and you did not receive a confirmation message asking you to click the link or respond to the e-mail? Or did you do that, and you just didn't receive the welcome e-mail? As I said, this works as I just did it to confirm the information I gave you. Which e-mail provider did you use?

On Mon, May 8, 2017 at 2:27 PM Armando Maldonado <armando.maldonado0767@...> wrote:
Hello, as suggested by Nimer, nothing appeared on my span folder, thanks.
armando
----- Original Message -----
From: Carlos
Sent: Monday, May 8, 2017 12:05 PM
Subject: Re: [TechTalk] Linux accessibility

You might also want to read through this article.
----- Original Message -----
Sent: Monday, May 08, 2017 2:58 PM
Subject: Re: [TechTalk] Linux accessibility

Thanks, I have tried sonar and well, it's good but not easy to learn. as for the file deal, it still does not fix issue. I tested on both machines I have, one being an AMD processor with NVidia graphics while the laptop has an Inel and both reported same results, Thanks.
----- Original Message -----
Sent: Monday, May 8, 2017 11:56 AM
Subject: Re: [TechTalk] Linux accessibility

I believe that this may be hardware-specific... I am using and have used Mate, and do not experience issues with reading desktop icons. If it isn't working for you with the default file manager, whatever that is, try installing nautilus and making that the default.

Thanks.

On Mon, May 8, 2017 at 1:27 PM Carlos <carlos1106@...> wrote:
Sonar
is another accessible distro.  Although I haven't tested it myself so I can't provide any feedback.
----- Original Message -----
Sent: Monday, May 08, 2017 2:22 PM
Subject: [TechTalk] Linux accessibility

Hello,
I was wondering if we had any linux users on the list? If so, I was wondering aside from Vinux, what are the most accessible linux distros one can use successfully? I tried Ubuntu Mate and the latest version will not read certain things like the desktop. Any suggestions would grately be appreciated, thanks.
Armando

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!


Re: Linux accessibility

Nimer Jaber
 

Hello,

You tried submitting an e-mail to orca-list-join@... and you did not receive a confirmation message asking you to click the link or respond to the e-mail? Or did you do that, and you just didn't receive the welcome e-mail? As I said, this works as I just did it to confirm the information I gave you. Which e-mail provider did you use?


On Mon, May 8, 2017 at 2:27 PM Armando Maldonado <armando.maldonado0767@...> wrote:
Hello, as suggested by Nimer, nothing appeared on my span folder, thanks.
armando
----- Original Message -----
From: Carlos
Sent: Monday, May 8, 2017 12:05 PM
Subject: Re: [TechTalk] Linux accessibility

You might also want to read through this article.
----- Original Message -----
Sent: Monday, May 08, 2017 2:58 PM
Subject: Re: [TechTalk] Linux accessibility

Thanks, I have tried sonar and well, it's good but not easy to learn. as for the file deal, it still does not fix issue. I tested on both machines I have, one being an AMD processor with NVidia graphics while the laptop has an Inel and both reported same results, Thanks.
----- Original Message -----
Sent: Monday, May 8, 2017 11:56 AM
Subject: Re: [TechTalk] Linux accessibility

I believe that this may be hardware-specific... I am using and have used Mate, and do not experience issues with reading desktop icons. If it isn't working for you with the default file manager, whatever that is, try installing nautilus and making that the default.

Thanks.

On Mon, May 8, 2017 at 1:27 PM Carlos <carlos1106@...> wrote:
Sonar
is another accessible distro.  Although I haven't tested it myself so I can't provide any feedback.
----- Original Message -----
Sent: Monday, May 08, 2017 2:22 PM
Subject: [TechTalk] Linux accessibility

Hello,
I was wondering if we had any linux users on the list? If so, I was wondering aside from Vinux, what are the most accessible linux distros one can use successfully? I tried Ubuntu Mate and the latest version will not read certain things like the desktop. Any suggestions would grately be appreciated, thanks.
Armando

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!


Re: not so pleased with Microsoft support

Jim <jim.flusche@...>
 

OK, thanks. Smiles.

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Monday, May 8, 2017 3:07 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] not so pleased with Microsoft support

 

I sent that message before the one you responded to.  it isn't worth continuing to argue about.  I was just pointing out what your message said and how it would be misinterpreted if you meant something else.

 

 

gGene

----- Original Message -----

Sent: Monday, May 08, 2017 2:01 PM

Subject: Re: [TechTalk] not so pleased with Microsoft support

 

OK Gene, I was just explaining how they helped me and went out of their way to fix my tower for me. Some how you and me have gotten off to a rocky start.

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Monday, May 8, 2017 2:33 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] not so pleased with Microsoft support

 

Then who is whining and about what? 

 

Gene

----- Original Message -----

Sent: Monday, May 08, 2017 12:32 PM

Subject: Re: [TechTalk] not so pleased with Microsoft support

 

Hi Carlos and others. I do appreciate the free Microsoft service. I never said that someone should not be upset if they damage their computer, I would be if they damaged mine! For example last November, I did a simple restart on my computer, I restarted to a blank screen, I could not fix the issue, Microsoft support could not fix the issue, they gave me a claim number and set me up an appointment with my local Microsoft store. They could not fix the issue either. They tested my computer, all was fine with my tower. They said a windows update was stuck and did not finish installing correctly. Anyhow, they had to whipe my drive and install a new copy of W-10 on my computer. I did appreciate them doing this for me for free. I never used the word Gratitude in my email. Yes, by all means we should share about our experiences with other computer users. You do not have to remind me how important our computers are to us in our daily use. Yes I also agree, you should expect quality in their service even if it is a free service. I feel like we could make a greater difference if we the blind community communicated directly with Microsoft, about their tech support phone line. Yes, I think they could improve the free service somewhat.

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Carlos
Sent: Monday, May 8, 2017 12:10 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] not so pleased with Microsoft support

 

I agree.  I appreciate when a useful service is offered for free, but just because something is free does not mean you shouldn't expect quality.  And if the service causes damage, the customer most certainly has the right to discuss their experience, and heck, even complain if they feel like doing so.  Of course it is common sense that no service is perfect, but such experiences should still be shared and discussed so other potential users are aware of the possibilities.  I don't believe anyone was quote unquote whining, but I also can't imagine anyone who wouldn't be rightfully angry if their system were damaged by use of this kind of service.  These days people rely on their computers for many things.  Gratitude is all well and good when the service works for you, but gratitude is probably the last thing on your mind if they have damaged your system, even if unintentionally.  Also, it is easy to expect unqualified gratitude from everyone when it is not your own computer which has been affected.  I.E. When it happens to somebody else.

----- Original Message -----

From: Gene

Sent: Monday, May 08, 2017 11:19 AM

Subject: Re: [TechTalk] not so pleased with Microsoft support

 

So because something is free we should be happy for whatever we get?  In that case, how are people to know if the service should be used and what to be aware of when using it?  I can't tell you how much I disagree with the view that we should give up our critical faculty just because something is done for us poor blind people for free. 

 

One reason library service for the blind is as good as it is is because blind advocates agitated for good service.  One reason Microsoft and other companies are aware of accessibility is because advocates made them aware. 

 

If you provide a service, free or not, you have a responsibility not to leave people in worse shape than when they came to you.  The service helps many people.  it also does damage to some or perhaps many peoples' machines.  Are we supposed to be uninformed and not evaluate the service just because it is free?  If someone asks you about the service, are you going to say, it's wonderful and not say that you have seen a number of complaints about it which indicate that it is spotty, depending on who you get to work with you, that it may help but it may not and it may do harm?  Are you advocating not discussing such matters because we should be paralyzed with overwhelming gratitude that something is provided for free? 

 

No one is whining. 

 

Gene

----- Original Message -----

Sent: Monday, May 08, 2017 9:59 AM

Subject: Re: [TechTalk] not so pleased with Microsoft support

 

In my humble opinion, I appreciate Microsoft providing free tech support for the blind computer user. I encourage all my group members to call them with various issues that are too hard to cover in group emails. Are they perfect? No, but who is? So quit whining about a totally free service provided to all blind computer users please. LOL.

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Monday, May 8, 2017 8:27 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] not so pleased with Microsoft support

 

You mean if I were a tech and someone asked me the wrong thing?  What is the wrong thing?  If someone doesn't understand something and doesn't want me to do it because they don't understand, if I want to help the person, that may be frustrating.  But I don't see how there can be a "wrong thing" to ask.

 

Gene

----- Original Message -----

From: george b

Sent: Monday, May 08, 2017 7:20 AM

Subject: Re: [TechTalk] not so pleased with Microsoft support

 

Ah, you would be bent if they asked you the incorrect thing

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: May 8, 2017 5:00
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] not so pleased with Microsoft support

 

It's not a question of being a mind-reader.  there are just common sense things a tech should do and the techs in the service should be told or instructed to do this.  Of course, if they don't, you should talk with them and tell them to.  But there is nothing unreasonable about expecting techs who work for the service to be instructed to do this. 

 

Gene

From: george b

Sent: Monday, May 08, 2017 6:41 AM

Subject: Re: [TechTalk] not so pleased with Microsoft support

 

Thank you ann I was just commented on by one who says no shoulden't do this...i never knew a tech person who was a mind reader...LOL

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Ann Parsons
Sent: May 8, 2017 4:08
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] not so pleased with Microsoft support

Hi all,

This is why, when asking for help of any kind, computer tech or anything else, you need to control what's going on.  Ask what they are doing.  Ask and ask and ask, even if you drive them nuts.  Tell them you want to know what's happening to your computer.  Don't just sit back and assume they are doing the right thing.

This is true of other things too.  Ask what the doctor is doing and why.  Ask where you are being taken by train or airport personnel.  Ask where you are and confirm the address when riding in a cab or on paratransit.  Ask, ask, ask, ask, be proactive!  It's your body, your life, and you have control over it.  You're not a package or a dumb animal or doll.  Ask!  Make your needs known in a quiet but no-nonsense way.  Ask!

Ann P.

Original message:

> I contact MS support as a very last resort. They restarted my pc
> without asking me and they put programs on my pc without asking me.
> The last straw was they set my pc to an earlier restore point without
> asking me. Heather

> "Blindness is a characteristic, not a handicap!" Dr. Kenneth Jernigan
> contact:
> e-mail:
> kd5cbl@...
> skype: cynterline
> ham call sign:
> kd5cbl
> sites:
> National Federation of The Blind:
> www.nfb.org
> how the blind do it:
> www.blindhow.com

> From: Lenny McHugh <mailto:LennyMcHugh@...>
> Sent: Sunday, May 7, 2017 7:06 PM
> To: main@TechTalk.groups.io <mailto:main@TechTalk.groups.io>
> Subject: [TechTalk] not so pleased with Microsoft support

> Well, the other day when I had the problem of not being able to open
> my local newspaper I finally contacted Microsoft support for people
> with disabilities. Yes they did fix the internet explorer problem but
> trashed a lot more. The first thing that I noticed is that my day by
> day reminder did not work. Here they stopped it from starting. Today
> was quite disturbing, my grandson needed to send some photos to his
> professor. My computer has never been able to see my or his iPhone so
> in 2012 I purchased touch copy 11. This worked fine until this
> afternoon. I got some weird message that it was on a network to which
> I had no access. Tried to download and that version is no longer
> available. It would cost me $40 to purchase the new one 2016.

> I started looking in msconfig they turned so much off all update
> capabilities, all apple and who knows what else. I just enabled all
> for both services and startup. This did not correct the problem. After
> a lot of searching I did locate the original download and was able to
> reinstall. His pictures are on the way. Now I have to go back into
> msconfig and try to remember what all I have previously stopped. I
> wonder why they stopped things that had no bearing on I.E. Also I
> still wonder what will not work when I need it. I am removing c
> cleaner that they installed. Just wonder if it took out something that
> touch copy needs. I was always pleased with their support until today.
> Too bad that I already filled out the survey with high marks.

> ---

> Please visit my web page

> It’s motivational, inspirational with a touch of humor

> There is also a very extensive resource list for the blind

> http://www.LennyMcHugh.com <http://www.lennymchugh.com/>

> International Brotherhood of Magicians member #43990



> ----------------------------------------------------------------------
> -- AVG logo <http://www.avg.com/internet-security>

> This email has been checked for viruses by AVG antivirus software.
> www.avg.com <http://www.avg.com/internet-security>

>

--
Ann K. Parsons
Portal Tutoring
** New EMAIL:  akp@...
web site:  http://www.portaltutoring.info
Skype: Putertutor

"All that is gold does not glitter,
Not all those who wander are lost."





Re: Linux accessibility

Armando Maldonado
 


Hello, as suggested by Nimer, nothing appeared on my span folder, thanks.
armando

----- Original Message -----
From: Carlos
Sent: Monday, May 8, 2017 12:05 PM
Subject: Re: [TechTalk] Linux accessibility

You might also want to read through this article.
----- Original Message -----
Sent: Monday, May 08, 2017 2:58 PM
Subject: Re: [TechTalk] Linux accessibility

Thanks, I have tried sonar and well, it's good but not easy to learn. as for the file deal, it still does not fix issue. I tested on both machines I have, one being an AMD processor with NVidia graphics while the laptop has an Inel and both reported same results, Thanks.
----- Original Message -----
Sent: Monday, May 8, 2017 11:56 AM
Subject: Re: [TechTalk] Linux accessibility

I believe that this may be hardware-specific... I am using and have used Mate, and do not experience issues with reading desktop icons. If it isn't working for you with the default file manager, whatever that is, try installing nautilus and making that the default.

Thanks.

On Mon, May 8, 2017 at 1:27 PM Carlos <carlos1106@...> wrote:
Sonar
is another accessible distro.  Although I haven't tested it myself so I can't provide any feedback.
----- Original Message -----
Sent: Monday, May 08, 2017 2:22 PM
Subject: [TechTalk] Linux accessibility

Hello,
I was wondering if we had any linux users on the list? If so, I was wondering aside from Vinux, what are the most accessible linux distros one can use successfully? I tried Ubuntu Mate and the latest version will not read certain things like the desktop. Any suggestions would grately be appreciated, thanks.
Armando

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!


Re: Linux accessibility

Nimer Jaber
 

You might want to try again, and look in your spam. I just tried with another e-mail to verify, and it does actually work. I received a welcome message even.

Thanks.


On Mon, May 8, 2017 at 2:14 PM Armando Maldonado <armando.maldonado0767@...> wrote:
I've used that address, followed directins and never get email confirmation as to whether or not I wish to subscribe as it states on the site, thanks.
armando
----- Original Message -----
Sent: Monday, May 8, 2017 12:09 PM
Subject: Re: [TechTalk] Linux accessibility

I don't think the Orca list is a closed list. Anybody should be able to subscribe. https://mail.gnome.org/mailman/listinfo/orca-list

On Mon, May 8, 2017 at 2:05 PM Armando Maldonado <armando.maldonado0767@...> wrote:
I tried subscribing to the lists that were given and no results, meaning it was never confirmed as to my list subscription, thanks.
Armando
----- Original Message -----
Sent: Monday, May 8, 2017 12:02 PM
Subject: Re: [TechTalk] Linux accessibility

Would probably be a good question for the orca list... again, I am not experiencing these issues, although that of course does not take away your issue. Are you on the Orca list? If not, I can see if I can get an answer there, and re-post to this list.

Thanks.

On Mon, May 8, 2017 at 1:59 PM Armando Maldonado <armando.maldonado0767@...> wrote:
Thanks, I have tried sonar and well, it's good but not easy to learn. as for the file deal, it still does not fix issue. I tested on both machines I have, one being an AMD processor with NVidia graphics while the laptop has an Inel and both reported same results, Thanks.
----- Original Message -----
Sent: Monday, May 8, 2017 11:56 AM
Subject: Re: [TechTalk] Linux accessibility

I believe that this may be hardware-specific... I am using and have used Mate, and do not experience issues with reading desktop icons. If it isn't working for you with the default file manager, whatever that is, try installing nautilus and making that the default.

Thanks.

On Mon, May 8, 2017 at 1:27 PM Carlos <carlos1106@...> wrote:
Sonar
is another accessible distro.  Although I haven't tested it myself so I can't provide any feedback.
----- Original Message -----
Sent: Monday, May 08, 2017 2:22 PM
Subject: [TechTalk] Linux accessibility

Hello,
I was wondering if we had any linux users on the list? If so, I was wondering aside from Vinux, what are the most accessible linux distros one can use successfully? I tried Ubuntu Mate and the latest version will not read certain things like the desktop. Any suggestions would grately be appreciated, thanks.
Armando

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!


Re: Linux accessibility

Armando Maldonado
 


I've used that address, followed directins and never get email confirmation as to whether or not I wish to subscribe as it states on the site, thanks.
armando

----- Original Message -----
Sent: Monday, May 8, 2017 12:09 PM
Subject: Re: [TechTalk] Linux accessibility

I don't think the Orca list is a closed list. Anybody should be able to subscribe. https://mail.gnome.org/mailman/listinfo/orca-list

On Mon, May 8, 2017 at 2:05 PM Armando Maldonado <armando.maldonado0767@...> wrote:
I tried subscribing to the lists that were given and no results, meaning it was never confirmed as to my list subscription, thanks.
Armando
----- Original Message -----
Sent: Monday, May 8, 2017 12:02 PM
Subject: Re: [TechTalk] Linux accessibility

Would probably be a good question for the orca list... again, I am not experiencing these issues, although that of course does not take away your issue. Are you on the Orca list? If not, I can see if I can get an answer there, and re-post to this list.

Thanks.

On Mon, May 8, 2017 at 1:59 PM Armando Maldonado <armando.maldonado0767@...> wrote:
Thanks, I have tried sonar and well, it's good but not easy to learn. as for the file deal, it still does not fix issue. I tested on both machines I have, one being an AMD processor with NVidia graphics while the laptop has an Inel and both reported same results, Thanks.
----- Original Message -----
Sent: Monday, May 8, 2017 11:56 AM
Subject: Re: [TechTalk] Linux accessibility

I believe that this may be hardware-specific... I am using and have used Mate, and do not experience issues with reading desktop icons. If it isn't working for you with the default file manager, whatever that is, try installing nautilus and making that the default.

Thanks.

On Mon, May 8, 2017 at 1:27 PM Carlos <carlos1106@...> wrote:
Sonar
is another accessible distro.  Although I haven't tested it myself so I can't provide any feedback.
----- Original Message -----
Sent: Monday, May 08, 2017 2:22 PM
Subject: [TechTalk] Linux accessibility

Hello,
I was wondering if we had any linux users on the list? If so, I was wondering aside from Vinux, what are the most accessible linux distros one can use successfully? I tried Ubuntu Mate and the latest version will not read certain things like the desktop. Any suggestions would grately be appreciated, thanks.
Armando

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!


Sound For Opening A Word Document

Mike B. <mb69mach1@...>
 

Hi All,
 
Running Windows 7 Pro 64 bit, Office 2010, & Jaws.  Whenever I would open a Word doc I used to get an assigned, Ding, sound, but that was with Office 2002.  The Office task sound associated with this was, Process Complete, from the Office sounds list in the Sounds page.  Well, I don't get this ding sound anymore although I have the ding sound assigned, so has the sound task changed for opening documents in Word 2010?  If so, what sound task should be used?  All help will be greatly appreciated.  Thanks much.
Take care.
Mike
Sent from my iBarstool.  Go Dodgers!


Re: Linux accessibility

Nimer Jaber
 

I don't think the Orca list is a closed list. Anybody should be able to subscribe. https://mail.gnome.org/mailman/listinfo/orca-list

On Mon, May 8, 2017 at 2:05 PM Armando Maldonado <armando.maldonado0767@...> wrote:
I tried subscribing to the lists that were given and no results, meaning it was never confirmed as to my list subscription, thanks.
Armando
----- Original Message -----
Sent: Monday, May 8, 2017 12:02 PM
Subject: Re: [TechTalk] Linux accessibility

Would probably be a good question for the orca list... again, I am not experiencing these issues, although that of course does not take away your issue. Are you on the Orca list? If not, I can see if I can get an answer there, and re-post to this list.

Thanks.

On Mon, May 8, 2017 at 1:59 PM Armando Maldonado <armando.maldonado0767@...> wrote:
Thanks, I have tried sonar and well, it's good but not easy to learn. as for the file deal, it still does not fix issue. I tested on both machines I have, one being an AMD processor with NVidia graphics while the laptop has an Inel and both reported same results, Thanks.
----- Original Message -----
Sent: Monday, May 8, 2017 11:56 AM
Subject: Re: [TechTalk] Linux accessibility

I believe that this may be hardware-specific... I am using and have used Mate, and do not experience issues with reading desktop icons. If it isn't working for you with the default file manager, whatever that is, try installing nautilus and making that the default.

Thanks.

On Mon, May 8, 2017 at 1:27 PM Carlos <carlos1106@...> wrote:
Sonar
is another accessible distro.  Although I haven't tested it myself so I can't provide any feedback.
----- Original Message -----
Sent: Monday, May 08, 2017 2:22 PM
Subject: [TechTalk] Linux accessibility

Hello,
I was wondering if we had any linux users on the list? If so, I was wondering aside from Vinux, what are the most accessible linux distros one can use successfully? I tried Ubuntu Mate and the latest version will not read certain things like the desktop. Any suggestions would grately be appreciated, thanks.
Armando

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!


Re: not so pleased with Microsoft support

Gene
 

I sent that message before the one you responded to.  it isn't worth continuing to argue about.  I was just pointing out what your message said and how it would be misinterpreted if you meant something else.
 
 
gGene

----- Original Message -----
Sent: Monday, May 08, 2017 2:01 PM
Subject: Re: [TechTalk] not so pleased with Microsoft support

OK Gene, I was just explaining how they helped me and went out of their way to fix my tower for me. Some how you and me have gotten off to a rocky start.

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Monday, May 8, 2017 2:33 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] not so pleased with Microsoft support

 

Then who is whining and about what? 

 

Gene

----- Original Message -----

Sent: Monday, May 08, 2017 12:32 PM

Subject: Re: [TechTalk] not so pleased with Microsoft support

 

Hi Carlos and others. I do appreciate the free Microsoft service. I never said that someone should not be upset if they damage their computer, I would be if they damaged mine! For example last November, I did a simple restart on my computer, I restarted to a blank screen, I could not fix the issue, Microsoft support could not fix the issue, they gave me a claim number and set me up an appointment with my local Microsoft store. They could not fix the issue either. They tested my computer, all was fine with my tower. They said a windows update was stuck and did not finish installing correctly. Anyhow, they had to whipe my drive and install a new copy of W-10 on my computer. I did appreciate them doing this for me for free. I never used the word Gratitude in my email. Yes, by all means we should share about our experiences with other computer users. You do not have to remind me how important our computers are to us in our daily use. Yes I also agree, you should expect quality in their service even if it is a free service. I feel like we could make a greater difference if we the blind community communicated directly with Microsoft, about their tech support phone line. Yes, I think they could improve the free service somewhat.

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Carlos
Sent: Monday, May 8, 2017 12:10 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] not so pleased with Microsoft support

 

I agree.  I appreciate when a useful service is offered for free, but just because something is free does not mean you shouldn't expect quality.  And if the service causes damage, the customer most certainly has the right to discuss their experience, and heck, even complain if they feel like doing so.  Of course it is common sense that no service is perfect, but such experiences should still be shared and discussed so other potential users are aware of the possibilities.  I don't believe anyone was quote unquote whining, but I also can't imagine anyone who wouldn't be rightfully angry if their system were damaged by use of this kind of service.  These days people rely on their computers for many things.  Gratitude is all well and good when the service works for you, but gratitude is probably the last thing on your mind if they have damaged your system, even if unintentionally.  Also, it is easy to expect unqualified gratitude from everyone when it is not your own computer which has been affected.  I.E. When it happens to somebody else.

----- Original Message -----

From: Gene

Sent: Monday, May 08, 2017 11:19 AM

Subject: Re: [TechTalk] not so pleased with Microsoft support

 

So because something is free we should be happy for whatever we get?  In that case, how are people to know if the service should be used and what to be aware of when using it?  I can't tell you how much I disagree with the view that we should give up our critical faculty just because something is done for us poor blind people for free. 

 

One reason library service for the blind is as good as it is is because blind advocates agitated for good service.  One reason Microsoft and other companies are aware of accessibility is because advocates made them aware. 

 

If you provide a service, free or not, you have a responsibility not to leave people in worse shape than when they came to you.  The service helps many people.  it also does damage to some or perhaps many peoples' machines.  Are we supposed to be uninformed and not evaluate the service just because it is free?  If someone asks you about the service, are you going to say, it's wonderful and not say that you have seen a number of complaints about it which indicate that it is spotty, depending on who you get to work with you, that it may help but it may not and it may do harm?  Are you advocating not discussing such matters because we should be paralyzed with overwhelming gratitude that something is provided for free? 

 

No one is whining. 

 

Gene

----- Original Message -----

Sent: Monday, May 08, 2017 9:59 AM

Subject: Re: [TechTalk] not so pleased with Microsoft support

 

In my humble opinion, I appreciate Microsoft providing free tech support for the blind computer user. I encourage all my group members to call them with various issues that are too hard to cover in group emails. Are they perfect? No, but who is? So quit whining about a totally free service provided to all blind computer users please. LOL.

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Monday, May 8, 2017 8:27 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] not so pleased with Microsoft support

 

You mean if I were a tech and someone asked me the wrong thing?  What is the wrong thing?  If someone doesn't understand something and doesn't want me to do it because they don't understand, if I want to help the person, that may be frustrating.  But I don't see how there can be a "wrong thing" to ask.

 

Gene

----- Original Message -----

From: george b

Sent: Monday, May 08, 2017 7:20 AM

Subject: Re: [TechTalk] not so pleased with Microsoft support

 

Ah, you would be bent if they asked you the incorrect thing

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: May 8, 2017 5:00
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] not so pleased with Microsoft support

 

It's not a question of being a mind-reader.  there are just common sense things a tech should do and the techs in the service should be told or instructed to do this.  Of course, if they don't, you should talk with them and tell them to.  But there is nothing unreasonable about expecting techs who work for the service to be instructed to do this. 

 

Gene

From: george b

Sent: Monday, May 08, 2017 6:41 AM

Subject: Re: [TechTalk] not so pleased with Microsoft support

 

Thank you ann I was just commented on by one who says no shoulden't do this...i never knew a tech person who was a mind reader...LOL

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Ann Parsons
Sent: May 8, 2017 4:08
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] not so pleased with Microsoft support

Hi all,

This is why, when asking for help of any kind, computer tech or anything else, you need to control what's going on.  Ask what they are doing.  Ask and ask and ask, even if you drive them nuts.  Tell them you want to know what's happening to your computer.  Don't just sit back and assume they are doing the right thing.

This is true of other things too.  Ask what the doctor is doing and why.  Ask where you are being taken by train or airport personnel.  Ask where you are and confirm the address when riding in a cab or on paratransit.  Ask, ask, ask, ask, be proactive!  It's your body, your life, and you have control over it.  You're not a package or a dumb animal or doll.  Ask!  Make your needs known in a quiet but no-nonsense way.  Ask!

Ann P.

Original message:

> I contact MS support as a very last resort. They restarted my pc
> without asking me and they put programs on my pc without asking me.
> The last straw was they set my pc to an earlier restore point without
> asking me. Heather

> "Blindness is a characteristic, not a handicap!" Dr. Kenneth Jernigan
> contact:
> e-mail:
> kd5cbl@...
> skype: cynterline
> ham call sign:
> kd5cbl
> sites:
> National Federation of The Blind:
> www.nfb.org
> how the blind do it:
> www.blindhow.com

> From: Lenny McHugh <mailto:LennyMcHugh@...>
> Sent: Sunday, May 7, 2017 7:06 PM
> To: main@TechTalk.groups.io <mailto:main@TechTalk.groups.io>
> Subject: [TechTalk] not so pleased with Microsoft support

> Well, the other day when I had the problem of not being able to open
> my local newspaper I finally contacted Microsoft support for people
> with disabilities. Yes they did fix the internet explorer problem but
> trashed a lot more. The first thing that I noticed is that my day by
> day reminder did not work. Here they stopped it from starting. Today
> was quite disturbing, my grandson needed to send some photos to his
> professor. My computer has never been able to see my or his iPhone so
> in 2012 I purchased touch copy 11. This worked fine until this
> afternoon. I got some weird message that it was on a network to which
> I had no access. Tried to download and that version is no longer
> available. It would cost me $40 to purchase the new one 2016.

> I started looking in msconfig they turned so much off all update
> capabilities, all apple and who knows what else. I just enabled all
> for both services and startup. This did not correct the problem. After
> a lot of searching I did locate the original download and was able to
> reinstall. His pictures are on the way. Now I have to go back into
> msconfig and try to remember what all I have previously stopped. I
> wonder why they stopped things that had no bearing on I.E. Also I
> still wonder what will not work when I need it. I am removing c
> cleaner that they installed. Just wonder if it took out something that
> touch copy needs. I was always pleased with their support until today.
> Too bad that I already filled out the survey with high marks.

> ---

> Please visit my web page

> It’s motivational, inspirational with a touch of humor

> There is also a very extensive resource list for the blind

> http://www.LennyMcHugh.com <http://www.lennymchugh.com/>

> International Brotherhood of Magicians member #43990



> ----------------------------------------------------------------------
> -- AVG logo <http://www.avg.com/internet-security>

> This email has been checked for viruses by AVG antivirus software.
> www.avg.com <http://www.avg.com/internet-security>

>

--
Ann K. Parsons
Portal Tutoring
** New EMAIL:  akp@...
web site:  http://www.portaltutoring.info
Skype: Putertutor

"All that is gold does not glitter,
Not all those who wander are lost."






Re: Linux accessibility

Armando Maldonado
 


I tried subscribing to the lists that were given and no results, meaning it was never confirmed as to my list subscription, thanks.
Armando

----- Original Message -----
Sent: Monday, May 8, 2017 12:02 PM
Subject: Re: [TechTalk] Linux accessibility

Would probably be a good question for the orca list... again, I am not experiencing these issues, although that of course does not take away your issue. Are you on the Orca list? If not, I can see if I can get an answer there, and re-post to this list.

Thanks.

On Mon, May 8, 2017 at 1:59 PM Armando Maldonado <armando.maldonado0767@...> wrote:
Thanks, I have tried sonar and well, it's good but not easy to learn. as for the file deal, it still does not fix issue. I tested on both machines I have, one being an AMD processor with NVidia graphics while the laptop has an Inel and both reported same results, Thanks.
----- Original Message -----
Sent: Monday, May 8, 2017 11:56 AM
Subject: Re: [TechTalk] Linux accessibility

I believe that this may be hardware-specific... I am using and have used Mate, and do not experience issues with reading desktop icons. If it isn't working for you with the default file manager, whatever that is, try installing nautilus and making that the default.

Thanks.

On Mon, May 8, 2017 at 1:27 PM Carlos <carlos1106@...> wrote:
Sonar
is another accessible distro.  Although I haven't tested it myself so I can't provide any feedback.
----- Original Message -----
Sent: Monday, May 08, 2017 2:22 PM
Subject: [TechTalk] Linux accessibility

Hello,
I was wondering if we had any linux users on the list? If so, I was wondering aside from Vinux, what are the most accessible linux distros one can use successfully? I tried Ubuntu Mate and the latest version will not read certain things like the desktop. Any suggestions would grately be appreciated, thanks.
Armando

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
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up to you. Thanks.

Registered Linux User 529141.
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To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!


Re: Linux accessibility

Carlos
 


You might also want to read through this article.

----- Original Message -----
Sent: Monday, May 08, 2017 2:58 PM
Subject: Re: [TechTalk] Linux accessibility

Thanks, I have tried sonar and well, it's good but not easy to learn. as for the file deal, it still does not fix issue. I tested on both machines I have, one being an AMD processor with NVidia graphics while the laptop has an Inel and both reported same results, Thanks.
----- Original Message -----
Sent: Monday, May 8, 2017 11:56 AM
Subject: Re: [TechTalk] Linux accessibility

I believe that this may be hardware-specific... I am using and have used Mate, and do not experience issues with reading desktop icons. If it isn't working for you with the default file manager, whatever that is, try installing nautilus and making that the default.

Thanks.

On Mon, May 8, 2017 at 1:27 PM Carlos <carlos1106@...> wrote:
Sonar
is another accessible distro.  Although I haven't tested it myself so I can't provide any feedback.
----- Original Message -----
Sent: Monday, May 08, 2017 2:22 PM
Subject: [TechTalk] Linux accessibility

Hello,
I was wondering if we had any linux users on the list? If so, I was wondering aside from Vinux, what are the most accessible linux distros one can use successfully? I tried Ubuntu Mate and the latest version will not read certain things like the desktop. Any suggestions would grately be appreciated, thanks.
Armando

--
Cordially,

Nimer Jaber

My mission is to bring love and peace to everyone around me with all tools available to me.
My core values are integrity, innovation, loyalty, excellence, and 100% personal responsibility.

The message above is intended for the recipient to whom it was
addressed. If you believe that you are not the intended recipient,
please notify me via reply email and destroy all copies of this
correspondence. Action taken as a result of this email or its contents
by anyone other than the intended recipient(s) may result in civil or
criminal charges. I have checked this email and all corresponding
attachments for security threats. However, security of your machine is
up to you. Thanks.

Registered Linux User 529141.
http://counter.li.org/

To find out about a free and versatile screen reader for windows XP
and above, please click here:
http://www.nvda-project.org

You can follow @nimerjaber on Twitter for the latest technology news.

To contact me, you can reply to this email or you may call me at (218-606-0475) and I will do my best to respond to you promptly. Thank
you, and have a great day!

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