Date   

Re: how does one access the applications menu on a laptop?

Jujube
 

Applications key or Shift+f10

On 9/11/17, Jeffrey Schwartz <jeffreyschwartz0238@...> wrote:



Re: Cost of New IPhone

Veronica Kirk
 

Sighted people like to sit around and show each other their cool pictures. I seem to be the only one who still likes hard copies.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Michael Boyd
Sent: Wednesday, September 13, 2017 1:31 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone


Why to people take all those pictures to just let them sit on their phones or on their computers if they transfer them. Most people that I know never look at these pictures and they never print a copy of them. I have known some who have ended up losing hundreds or even thousands of pictures when their phone or computer failed. Pictures are meant to be hung on a wall, sat on a table or desk and shared with others. It does no one any good to have all of this unused data taking up space. Since losing my sight, I have not taken a picture. I have a few around my house that I remember vividly and are of great importance to me, and when my grandkids get school pictures or the like, then I hang them in a special place and can tell people what the pictures are

Michael



-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Jeffrey Schwartz
Sent: Tuesday, September 12, 2017 5:13 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone

You can store your pictures in the cloud for less than the extra space on an Iphone.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Lenron
Sent: Tuesday, September 12, 2017 6:00 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone

you can't say they won't ever use that space. I have a 64 gb IPhone and I have ran out of space a couple times. Do you also forget some people take lots of pictures and 4K video is a thing as well. Not everyone wants to keep everything in the cloud. Also I see nothing wrong with face id, I am happy with using a device that has touch id for now but who knows I might not always feel this way.

On 9/12/17, Jeffrey Schwartz <jeffreyschwartz0238@...> wrote:
There are people on the net who buy them, do any repairs necessary and
sell them to people looking for a bargain. If I were in the market
for an Iphone, I would go to one of these sights and get the last
version for a huge savings. Most of the Iphone imnprovements are
bogus. We will have people standing in line to pay two hundred for
facial recognition and more space which they will never use.
Jeff
-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On
Behalf Of Rob Hudson
Sent: Tuesday, September 12, 2017 5:07 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone

Carlos <carlos1106@...> wrote:
Not necessarily, because many cell providers will also allow you to
trade in your outdated model for a significantly discounted price as
newer models are released.

What happens to those old phones anyway. I always wondered that.








--
Lenron Brown
Cell: 985-271-2832
Skype: ron.brown762


Re: Cost of New IPhone

Veronica Kirk
 

I must disagree on your statement about a cheap Android phone not being as reliable.  My Moto G4 is just as reliable as a family members iPhone 5S.  It may be even more reliable; I just haven’t had it long enough to actually go that far to state that.

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Michael Boyd
Sent: Wednesday, September 13, 2017 12:55 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone

 

 

I see that those Moto  phones and the Samsung android phones are just as expensive as an iPhone these days. The functionality and dependability of the iPhone has pulled Android devices up to a standard where they can be a viable option for a disabled user. Face it, the cheap Android phones aren’t that reliable.

 

Michael

 

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Carlos
Sent: Tuesday, September 12, 2017 3:58 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone

 

When are you going to get it through your head that many people, blind or otherwise, are not paying for the full price of an iPhone out of pocket?  No matter how many times it has been explained, you keep harping on this point.  Most people get an iPhone the same way they get any other expensive smart phone, as part of a contract or deal with the cell provider.  Not that I'm an Apple fan myself, but it makes no sense to stubbornly cling to a misconception which has been explained over and over.

----- Original Message -----

Sent: Tuesday, September 12, 2017 4:45 PM

Subject: [TechTalk] Cost of New IPhone

 

 

Remember how everyone was hoping that the price of an IPhone would eventually come down as manufacturing costs were reduced by economies of scale?  Well, guess what?  Just the opposite is happening.  Apple announced the much anticipated IPhone 8 today, and it willsell for $799.  And the new IPhone X, which features facial recognition will sell for a ridiculous $999.  But hey,all the Apple lovers on this list are probably just licking their chops to get their hands on one of them, even though they may have to go on a macaroni and cheese diet to afford one.

 

Gerald

 

 


Re: Cost of New IPhone

Janet
 

Hi Carlos,
How are you doing? I'm talking about say for example, on my Apple phone when
I'm typing using the keypad, it is laid out like the keyboard on my pc
meaning all the letters are in the same place as on the computer keyboard.
Is Android's keypad the same? ? ?
Janet

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of
Carlos
Sent: Wednesday, September 13, 2017 8:30 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone

I don't know if you are referring to the Folder 2, but if so then no. It
does not have a qwerty keyboard. It seems to have a numeric keypad for
dialing and texting like on other flip/feature phones.
----- Original Message -----
From: "janet gross" <janet.harvard@...>
To: <main@TechTalk.groups.io>
Sent: Wednesday, September 13, 2017 9:20 PM
Subject: Re: [TechTalk] Cost of New IPhone


Olusegun,
Talk to T-Mobile about donating a Galaxy Note8, well, you can bet I surely
will try! No promises though! Lol! I heard a rumor T-Mobile is going to
be having a better deal in a few weeks, so my restless legs slowed down
today. I'm going to take the chance of waiting it out to see what the next
deal is! Just out of curiosity, is the Android keypad laid out like the
keyboard on a pc?
Janet

?

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of
Olusegun -- Victory Associates LTD, Inc.
Sent: Wednesday, September 13, 2017 6:28 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone

Sis Janet wrote in part:

"Watch those restless legs they might cost you some money! Lol! My
restless legs will be on the prow tomorrow at the T-Mobile store!"

Hmm, whilst there, could you convince TMobile to donate a Galaxy Note8 to
EPF? Who knows ... They might donate two, one for you and one for me!

A donation from TMobile to the Empty Pocket Foundation will be a good tax
write-off for TMobile in 2017 and maybe that will challenge me to write
better since I'll be using a note just like a book!

As for my restless legs, it's a shame they don't speak or understand
English! They speak a deprecated language that's nameless, but my poor,
memory-chip infested brain keeps obeying their commands! I'll sentence them
to three months in jail for daring to wander.

As for yesterday's wine, if you still wish to explore Android, the likes of
LG K10 or LG V10 should be reasonably-priced now especially since the LG V30
will soon hit the marketplace. You could also look at Galaxy S6 although it
doesn't have an SD card slot. I personally won't touch a smart device
without one--I'm not OLD SCHOOL, I'm just irredeemably beyond ancient
school! In Android land, we still want to anoint you Senior Android
Apostle, so don't chicken out quite yet from exploring our wine offerings!

Sincerely,
Olusegun
Denver, Colorado


Re: Cell Phone Question?

Janet
 

Hey old grumpy dude,
Whatever works for you, by all means go for it!
Janet

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of
Dave
Sent: Wednesday, September 13, 2017 8:43 PM
To: main@TechTalk.groups.io
Subject: [TechTalk] Cell Phone Question?

I still use a basic Landline for our main phone. My wife has a Cell phone,
but it is quite basic, as she isn't interested in Texting or running around
on the Internet.

I do not own a Cell phone mostly because I never actually needed one.

I had the chance to play with an I Phone and sure, it could do a lot of
fun and interesting things, but how many of them do I really need? Are
the features in a smart phone worth the $500 or more price tag?

To me they are not. While I have wanted to use a Cell phone a handful of
times when I was away from any other phones, again, for those few times, it
isn't worth the money for the phone, and the Plan to go with it. For me, it
just isn't a wise use of my already too sparce amount of money.

However, all that being said, Illinois looks to be allowing AT&T to stop
supporting their Copper Wire Installations in the State. This will force
everyone to go to something else.

There are other phones, and plans that might even turn out to be cheaper
every month than the Copper Landline phones. They don't talk, or Text,
or much of anything else, but they still work like a normal phone, although,
they are sometimes quite small.

Easy to misplace, lose and not find for two days.

I am curious, Does any Company make a normal sized Desk Phone, that is a
Cell phone. Say one that has is cord running out the back, and to an
Antenna on the house roof?

I like using a normal size phone, rather than some tiny slip of a thing
phone that doesn't cover your ear, nor does it come down to your mouth.

Call me the Old Grumpy Dude, but I like what I like, and those very small
phones with those very small buttons are just not something I like.
I will use them if there is nothing else, but I like a full size phone on my
desk.

And as for carrying one, I just don't need a phone to carry around with me.


I do go places, but if I am with others, I am with them. Someone calling me
on the phone shouldn't take priority over those I am with.
Or at least that's how I see it.

Grumpy Dave




--
Dave <dlh007@...>


Re: My brand new laptop,Dell, has crapped out

Janet
 

Jeff,

If you paid for this service, and you didn’t get it when you needed it, request your money back. 

Janet

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Jeffrey Schwartz
Sent: Wednesday, September 13, 2017 9:01 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] My brand new laptop,Dell, has crapped out

 

I paid for the one year of in home service but when I needed it wasn’t there.  I feel that this option was misrepresented.

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of janet gross
Sent: Wednesday, September 13, 2017 9:48 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] My brand new laptop,Dell, has crapped out

 

Hi,

I completely understand what Pam is saying.  Why shouldn’t we expect a tech representative to come out to our house if we pay for unlimited insurance? That agreement is usually in the unlimited insurance plan, it is called in home service.  This might be another way for the company to make more money from us consumers, so I expect the tech representative to do the trouble shooting instead of me.  Now, if someone doesn’t pay for the unlimited insurance, well, be prepared to do your own trouble shooting!   . 

It has nothing to do with playing the Blind card.  It has to do with whatever the consumer chooses to pay for!  I also can’t hardly understand what the reps are saying, and they can’t hardly understand what I am saying, and this does definitely pose a serious communication problem!  If the rep can’t understand me and I can’t understand them, that’s all the more reason they need to come out to the house, and they can see the computer problem!  What works for one doesn’t necessarily work for another! 

 

Janet

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Sadam Ahmed
Sent: Wednesday, September 13, 2017 6:03 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] My brand new laptop,Dell, has crapped out

 

 

Pam,

what do you mean?

You can't expect the support rep   to send out an engineer without first doing some trouble shooting.

And I have been able to understand all the agents who have handled my calls.

Just because where blind we shouldn't play the helpless card.
 

On 12/09/2017 9:50 PM, Pamela Dominguez wrote:

Good for you.  Some of us can’t deal with those people we can’t understand, and who can’t understand us, and who always expect us to have somebody to look at the screen for us.  Pam.

 

From: Sadam Ahmed

Sent: Monday, September 11, 2017 3:53 PM

Subject: Re: [TechTalk] My brand new laptop,Dell, has crapped out

 

I think that getting an extended support plan is very much worth it.

 

Both my desktop and laptop have had  major repairs done.

 

First the hard drive failed then there was a over heating issue.

 

Why are people hating on Dell?

 

I've personally had nothing but great customer service and the products work well.

 

On 11/09/2017 8:23 PM, Gerald Levy wrote:

 

I disagree that an extended warranty on a desktop PC is a waste of money.  During the five year period that was covered by the extended warranty I took out on my previous Dell desktop, it was repaired free of charge twice onsite, once to replace a failing hard drive, and the second time to replace a defective DVD drive.  According to Consumer Reports, Dell actually has better customer support than most of the other PC makers.  And according to my techie friend, all PC makers,require customers to perform diagnostic testing, which, for the most part requires sighted assistance, before they will send a service technician to the customer’s home or place of business.  Besides Dell, HP and Linobo have this policy.  Of course, you could always try to fix a broken PC yourself if you are handy.  But good luck getting your PC to work again if you don’t know exactly what you’re doing.

 

Gerald

 

 

From: Gene

Sent: Sunday, September 10, 2017 6:23 PM

Subject: Re: [TechTalk] My brand new laptop,Dell, has crapped out

 

There are a lot of satisfied blind Dell owners.  Before deciding what to do or not to do in terms of purchasing a computer, the only way to make an informed, and not an emotional decision, is to try to find out what other companies do in terms of sending people to service a machine.  As I said, I would never waste money buying a service agreement from any company and if you don't do that, this problem might be moot.  Dell or other companies might be very happy to send a tech out if you were paying for the specific visit and not having the visit be made under extended warranty. 

 

Gene

----- Original Message -----

Sent: Sunday, September 10, 2017 5:09 PM

Subject: Re: [TechTalk] My brand new laptop,Dell, has crapped out

 

It’s just my opinion, but I think your big mistake was in buying a Dell.  By the way: they can do more stuff, because they set up my whole computer and got it running and stuff.  As far as just replacing parts, maybe they are not supposed to do more, but some of them do.  A guy who came to replace a keyboard in a laptop for me also got rid of the box that demands a password, and also got rid of that MSN messenger that was on there.  Maybe he didn’t get rid of it, but he made them so they didn’t pop up.  When I needed a defective drive replaced, the guy set up my email and I think he put back some of the stuff that was in there on the old drive.  That was not the same guy.  So, it depends on how strictly they stick to the rules.  But yes, I believe you did get screwed if that computer was brand new and it was like that.  Pam.

 

Sent: Sunday, September 10, 2017 4:44 PM

Subject: [TechTalk] My brand new laptop,Dell, has crapped out

 

I got the laptop this week and my friend/tutor spent  six hours setting it up.  I was thrilled.  I purchased a oneyear”prime”service plan which promised in home service.  I called them and after spleaking to five people before I was in the correct department,  I was informed that I needed a sighted person to do some kind of trouble shooting before someone would come out.  The field person only replaces parts.  They say that he can’t do any trouble shooting.  I feel that I’ve been screwed and told them so.  This is the sixth or seventh dell I’ve bought and the last one.

Jeff

 

Virus-free. www.avg.com

 

 


Re: old menu items for new versions of office

Quentin Christensen
 

If you do a google search for something like "classic menu for office", it should get a few hits.  I haven't tried any so can't comment on them or how they work.  Personally, I think if you're going to use a modern version of Office, you might as well learn to use the ribbon rather than adding in another layer of software that adds the potential for problems (all I mean by that is that if something doesn't work properly, you've got one more potential layer to peel back to work out where the problem is).  But, if you find something that works well, I'm sure others here would be interested in it.

Regards
Quentin.

On Thu, Sep 14, 2017 at 11:53 AM, Jeffrey Schwartz <jeffreyschwartz0238@...> wrote:

I’ve been told that there are programs which will add the old menu structure to office, I.e. File, Edit View and whatever is appropriate for the program.  I’m interested in word and excel and feel that MS took a giant leap backwards for the sighted and blind with this ribbonbusiness.  Anyone know anything about this?

 

Jeff  




--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Re: Cell Phone Question?

Gene
 

If the copper network is shut down, you can still use your phone as though it were a landline.  You would use a fiber optic connection and a modem.  I don't know what you use for Internet now but you could use a fiber optic connection for your Internet use and probably pay quite a bit less money for the combined services than whatever you are paying now. 
 
The fiber optic system uses the Internet for phone service and uses the same modem for Internet service.  Phone service is identical in quality to copper wire service, it sounds identical and it accepts touch tones as efficiently.  If you want to make a call while you already are talking to someone, the procedure is a bit different from now but it's similar and a recording explains what to do when you start the procedure..
 
Gene

----- Original Message -----
From: Dave
Sent: Wednesday, September 13, 2017 8:42 PM
Subject: [TechTalk] Cell Phone Question?

I still use a basic Landline for our main phone.  My wife has a Cell
phone, but it is quite basic, as she isn't interested in Texting or
running around on the Internet. 

I do not own a Cell phone mostly because I never actually needed one. 

I had the chance to play with an I Phone and sure, it could do a lot of
fun and interesting things, but how many of them do I really need?   Are
the features in a smart phone worth the $500 or more price tag? 

To me they are not.  While I have wanted to use a Cell phone a handful
of times when I was away from any other phones, again, for those few
times, it isn't worth the money for the phone, and the Plan to go with
it.  For me, it just isn't a wise use of my already too sparce amount of
money. 

However, all that being said, Illinois looks to be allowing AT&T to stop
supporting their Copper Wire Installations in the State.  This will
force everyone to go to something else. 

There are other phones, and plans that might even turn out to be cheaper
every month than the Copper Landline phones.    They don't talk, or Text,
or much of anything else, but they still work like a normal phone,
although, they are sometimes quite small. 

Easy to misplace, lose and not find for two days. 

I am curious, Does any Company make a normal sized
Desk Phone, that is a Cell phone.  Say one that has is cord running out
the back, and to an Antenna on the house roof? 

I like using a normal size phone, rather than some tiny slip of a thing
phone that doesn't cover your ear, nor does it come down to your mouth. 

Call me the Old Grumpy Dude, but I like what I like, and those very
small phones with those very small buttons are just not something I like.
I will use them if there is nothing else, but I like a full size phone
on my desk. 

And as for carrying one, I just don't need a phone to carry around with
me. 

I do go places, but if I am with others, I am with them.  Someone
calling me on the phone shouldn't take priority over those I am with.
Or at least that's how I see it. 

Grumpy Dave




--
Dave <dlh007@...>




Re: old menu structure for new versions of office

Jeffrey Schwartz
 

They don't have to be free.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of
Robert Kingett
Sent: Wednesday, September 13, 2017 10:05 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] old menu structure for new versions of office

I do not know any free ones, sorry!


--
Robert Kingett, journalist. View my website below.<p></p><p><br></p><p>[view
my website here](www.blindjournalist.wordpress.com)<br></p><p><br></p>


Re: Cost of New IPhone

Janet
 

Gerald,
A lot of Blind people take photos of many different things. I took a photo of my younger niece, and sure enough she does look just like me, and everyone kept telling me that, but when I took the photo, the app reads the whole description such as the color of her eyes, hair, even if she is wearing a hat, and even describes the color of her clothes. We also take photos of boxes of food as well as reading the cooking direction if need be. There is so many reasons Blind people take photos with the smart phone! Let's not forget we read our mail as well! Blind people can be more independent this way.
Janet

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gerald Levy
Sent: Wednesday, September 13, 2017 5:34 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone


I suspect that a lot of blind folks take photos with their cell phones just so that they can demonstrate to their friends how independent they can be, a practice no doubt encourage by the blindness advocacy organizations. Never mind that they have absolutely no idea what the photos actually look like and still need a sighted friend or family member to describe them.

Gerald



-----Original Message-----
From: Jeffrey Schwartz
Sent: Wednesday, September 13, 2017 2:50 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone

I agree totally. Most of my sighted friends take pictures only because the option is there. Some crimes are solved because, now, virtually everyone has a camera in their pocket. That's great but.... What are blind folks doing taking pictures. I was a camera buffmany years ago when I had an SLR, before creativity was taken out of photography. What/how are blind folks doing taking so many pictures that they need extra storage. Maybe they are waiting until they are total and a sighted friend can describe their thousans thousands of shots.
-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Michael Boyd
Sent: Wednesday, September 13, 2017 2:31 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone


Why to people take all those pictures to just let them sit on their phones or on their computers if they transfer them. Most people that I know never look at these pictures and they never print a copy of them. I have known some who have ended up losing hundreds or even thousands of pictures when their phone or computer failed. Pictures are meant to be hung on a wall, sat on a table or desk and shared with others. It does no one any good to have all of this unused data taking up space. Since losing my sight, I have not taken a picture. I have a few around my house that I remember vividly and are of great importance to me, and when my grandkids get school pictures or the like, then I hang them in a special place and can tell people what the pictures are

Michael



-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Jeffrey Schwartz
Sent: Tuesday, September 12, 2017 5:13 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone

You can store your pictures in the cloud for less than the extra space on an Iphone.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Lenron
Sent: Tuesday, September 12, 2017 6:00 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone

you can't say they won't ever use that space. I have a 64 gb IPhone and I have ran out of space a couple times. Do you also forget some people take lots of pictures and 4K video is a thing as well. Not everyone wants to keep everything in the cloud. Also I see nothing wrong with face id, I am happy with using a device that has touch id for now but who knows I might not always feel this way.

On 9/12/17, Jeffrey Schwartz <jeffreyschwartz0238@...> wrote:
There are people on the net who buy them, do any repairs necessary and
sell them to people looking for a bargain. If I were in the market
for an Iphone, I would go to one of these sights and get the last
version for a huge savings. Most of the Iphone imnprovements are
bogus. We will have people standing in line to pay two hundred for
facial recognition and more space which they will never use.
Jeff
-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On
Behalf Of Rob Hudson
Sent: Tuesday, September 12, 2017 5:07 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone

Carlos <carlos1106@...> wrote:
Not necessarily, because many cell providers will also allow you to
trade in your outdated model for a significantly discounted price as
newer models are released.

What happens to those old phones anyway. I always wondered that.








--
Lenron Brown
Cell: 985-271-2832
Skype: ron.brown762


Re: My brand new laptop,Dell, has crapped out

Jeffrey Schwartz
 

I paid for the one year of in home service but when I needed it wasn’t there.  I feel that this option was misrepresented.

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of janet gross
Sent: Wednesday, September 13, 2017 9:48 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] My brand new laptop,Dell, has crapped out

 

Hi,

I completely understand what Pam is saying.  Why shouldn’t we expect a tech representative to come out to our house if we pay for unlimited insurance? That agreement is usually in the unlimited insurance plan, it is called in home service.  This might be another way for the company to make more money from us consumers, so I expect the tech representative to do the trouble shooting instead of me.  Now, if someone doesn’t pay for the unlimited insurance, well, be prepared to do your own trouble shooting!   . 

It has nothing to do with playing the Blind card.  It has to do with whatever the consumer chooses to pay for!  I also can’t hardly understand what the reps are saying, and they can’t hardly understand what I am saying, and this does definitely pose a serious communication problem!  If the rep can’t understand me and I can’t understand them, that’s all the more reason they need to come out to the house, and they can see the computer problem!  What works for one doesn’t necessarily work for another! 

 

Janet

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Sadam Ahmed
Sent: Wednesday, September 13, 2017 6:03 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] My brand new laptop,Dell, has crapped out

 

 

Pam,

what do you mean?

You can't expect the support rep   to send out an engineer without first doing some trouble shooting.

And I have been able to understand all the agents who have handled my calls.

Just because where blind we shouldn't play the helpless card.
 

On 12/09/2017 9:50 PM, Pamela Dominguez wrote:

Good for you.  Some of us can’t deal with those people we can’t understand, and who can’t understand us, and who always expect us to have somebody to look at the screen for us.  Pam.

 

Sent: Monday, September 11, 2017 3:53 PM

Subject: Re: [TechTalk] My brand new laptop,Dell, has crapped out

 

I think that getting an extended support plan is very much worth it.

 

Both my desktop and laptop have had  major repairs done.

 

First the hard drive failed then there was a over heating issue.

 

Why are people hating on Dell?

 

I've personally had nothing but great customer service and the products work well.

 

On 11/09/2017 8:23 PM, Gerald Levy wrote:

 

I disagree that an extended warranty on a desktop PC is a waste of money.  During the five year period that was covered by the extended warranty I took out on my previous Dell desktop, it was repaired free of charge twice onsite, once to replace a failing hard drive, and the second time to replace a defective DVD drive.  According to Consumer Reports, Dell actually has better customer support than most of the other PC makers.  And according to my techie friend, all PC makers,require customers to perform diagnostic testing, which, for the most part requires sighted assistance, before they will send a service technician to the customer’s home or place of business.  Besides Dell, HP and Linobo have this policy.  Of course, you could always try to fix a broken PC yourself if you are handy.  But good luck getting your PC to work again if you don’t know exactly what you’re doing.

 

Gerald

 

 

From: Gene

Sent: Sunday, September 10, 2017 6:23 PM

Subject: Re: [TechTalk] My brand new laptop,Dell, has crapped out

 

There are a lot of satisfied blind Dell owners.  Before deciding what to do or not to do in terms of purchasing a computer, the only way to make an informed, and not an emotional decision, is to try to find out what other companies do in terms of sending people to service a machine.  As I said, I would never waste money buying a service agreement from any company and if you don't do that, this problem might be moot.  Dell or other companies might be very happy to send a tech out if you were paying for the specific visit and not having the visit be made under extended warranty. 

 

Gene

----- Original Message -----

Sent: Sunday, September 10, 2017 5:09 PM

Subject: Re: [TechTalk] My brand new laptop,Dell, has crapped out

 

It’s just my opinion, but I think your big mistake was in buying a Dell.  By the way: they can do more stuff, because they set up my whole computer and got it running and stuff.  As far as just replacing parts, maybe they are not supposed to do more, but some of them do.  A guy who came to replace a keyboard in a laptop for me also got rid of the box that demands a password, and also got rid of that MSN messenger that was on there.  Maybe he didn’t get rid of it, but he made them so they didn’t pop up.  When I needed a defective drive replaced, the guy set up my email and I think he put back some of the stuff that was in there on the old drive.  That was not the same guy.  So, it depends on how strictly they stick to the rules.  But yes, I believe you did get screwed if that computer was brand new and it was like that.  Pam.

 

Sent: Sunday, September 10, 2017 4:44 PM

Subject: [TechTalk] My brand new laptop,Dell, has crapped out

 

I got the laptop this week and my friend/tutor spent  six hours setting it up.  I was thrilled.  I purchased a oneyear”prime”service plan which promised in home service.  I called them and after spleaking to five people before I was in the correct department,  I was informed that I needed a sighted person to do some kind of trouble shooting before someone would come out.  The field person only replaces parts.  They say that he can’t do any trouble shooting.  I feel that I’ve been screwed and told them so.  This is the sixth or seventh dell I’ve bought and the last one.

Jeff

 

Virus-free. www.avg.com

 

 


Re: My brand new laptop,Dell, has crapped out

Ann Parsons
 

Hi all,

Olusegun, what you say is true. I agree with the sentiment, but when I'm having computer issues or something else isn't working, then I do not want to deal with someone who doesn't speak English well. I don't have the patience, especially when I'm stressed. I do try, believe me, and I know that these folks need jobs too, but having to solve communication issues as well as computer ones is extremely frustrating.

Ann P.

--
Ann K. Parsons
Portal Tutoring
** New EMAIL: akp@...
web site: http://www.portaltutoring.info
Skype: Putertutor

"All that is gold does not glitter,
Not all those who wander are lost."


Re: old menu structure for new versions of office

Robert Kingett <kingettr@...>
 

I do not know any free ones, sorry!


--
Robert Kingett, journalist. View my website below.<p></p><p><br></p><p>[view my website here](www.blindjournalist.wordpress.com)<br></p><p><br></p>


old menu items for new versions of office

Jeffrey Schwartz
 

I’ve been told that there are programs which will add the old menu structure to office, I.e. File, Edit View and whatever is appropriate for the program.  I’m interested in word and excel and feel that MS took a giant leap backwards for the sighted and blind with this ribbonbusiness.  Anyone know anything about this?

 

Jeff  


Re: My brand new laptop,Dell, has crapped out

Janet
 

Hi,

I completely understand what Pam is saying.  Why shouldn’t we expect a tech representative to come out to our house if we pay for unlimited insurance? That agreement is usually in the unlimited insurance plan, it is called in home service.  This might be another way for the company to make more money from us consumers, so I expect the tech representative to do the trouble shooting instead of me.  Now, if someone doesn’t pay for the unlimited insurance, well, be prepared to do your own trouble shooting!   . 

It has nothing to do with playing the Blind card.  It has to do with whatever the consumer chooses to pay for!  I also can’t hardly understand what the reps are saying, and they can’t hardly understand what I am saying, and this does definitely pose a serious communication problem!  If the rep can’t understand me and I can’t understand them, that’s all the more reason they need to come out to the house, and they can see the computer problem!  What works for one doesn’t necessarily work for another! 

 

Janet

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Sadam Ahmed
Sent: Wednesday, September 13, 2017 6:03 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] My brand new laptop,Dell, has crapped out

 

 

Pam,

what do you mean?

You can't expect the support rep   to send out an engineer without first doing some trouble shooting.

And I have been able to understand all the agents who have handled my calls.

Just because where blind we shouldn't play the helpless card.
 

On 12/09/2017 9:50 PM, Pamela Dominguez wrote:

Good for you.  Some of us can’t deal with those people we can’t understand, and who can’t understand us, and who always expect us to have somebody to look at the screen for us.  Pam.

 

From: Sadam Ahmed

Sent: Monday, September 11, 2017 3:53 PM

Subject: Re: [TechTalk] My brand new laptop,Dell, has crapped out

 

I think that getting an extended support plan is very much worth it.

 

Both my desktop and laptop have had  major repairs done.

 

First the hard drive failed then there was a over heating issue.

 

Why are people hating on Dell?

 

I've personally had nothing but great customer service and the products work well.

 

On 11/09/2017 8:23 PM, Gerald Levy wrote:

 

I disagree that an extended warranty on a desktop PC is a waste of money.  During the five year period that was covered by the extended warranty I took out on my previous Dell desktop, it was repaired free of charge twice onsite, once to replace a failing hard drive, and the second time to replace a defective DVD drive.  According to Consumer Reports, Dell actually has better customer support than most of the other PC makers.  And according to my techie friend, all PC makers,require customers to perform diagnostic testing, which, for the most part requires sighted assistance, before they will send a service technician to the customer’s home or place of business.  Besides Dell, HP and Linobo have this policy.  Of course, you could always try to fix a broken PC yourself if you are handy.  But good luck getting your PC to work again if you don’t know exactly what you’re doing.

 

Gerald

 

 

From: Gene

Sent: Sunday, September 10, 2017 6:23 PM

Subject: Re: [TechTalk] My brand new laptop,Dell, has crapped out

 

There are a lot of satisfied blind Dell owners.  Before deciding what to do or not to do in terms of purchasing a computer, the only way to make an informed, and not an emotional decision, is to try to find out what other companies do in terms of sending people to service a machine.  As I said, I would never waste money buying a service agreement from any company and if you don't do that, this problem might be moot.  Dell or other companies might be very happy to send a tech out if you were paying for the specific visit and not having the visit be made under extended warranty. 

 

Gene

----- Original Message -----

Sent: Sunday, September 10, 2017 5:09 PM

Subject: Re: [TechTalk] My brand new laptop,Dell, has crapped out

 

It’s just my opinion, but I think your big mistake was in buying a Dell.  By the way: they can do more stuff, because they set up my whole computer and got it running and stuff.  As far as just replacing parts, maybe they are not supposed to do more, but some of them do.  A guy who came to replace a keyboard in a laptop for me also got rid of the box that demands a password, and also got rid of that MSN messenger that was on there.  Maybe he didn’t get rid of it, but he made them so they didn’t pop up.  When I needed a defective drive replaced, the guy set up my email and I think he put back some of the stuff that was in there on the old drive.  That was not the same guy.  So, it depends on how strictly they stick to the rules.  But yes, I believe you did get screwed if that computer was brand new and it was like that.  Pam.

 

Sent: Sunday, September 10, 2017 4:44 PM

Subject: [TechTalk] My brand new laptop,Dell, has crapped out

 

I got the laptop this week and my friend/tutor spent  six hours setting it up.  I was thrilled.  I purchased a oneyear”prime”service plan which promised in home service.  I called them and after spleaking to five people before I was in the correct department,  I was informed that I needed a sighted person to do some kind of trouble shooting before someone would come out.  The field person only replaces parts.  They say that he can’t do any trouble shooting.  I feel that I’ve been screwed and told them so.  This is the sixth or seventh dell I’ve bought and the last one.

Jeff

 

Virus-free. www.avg.com

 

 


Cell Phone Question?

Dave
 

I still use a basic Landline for our main phone. My wife has a Cell
phone, but it is quite basic, as she isn't interested in Texting or
running around on the Internet.

I do not own a Cell phone mostly because I never actually needed one.

I had the chance to play with an I Phone and sure, it could do a lot of
fun and interesting things, but how many of them do I really need? Are
the features in a smart phone worth the $500 or more price tag?

To me they are not. While I have wanted to use a Cell phone a handful
of times when I was away from any other phones, again, for those few
times, it isn't worth the money for the phone, and the Plan to go with
it. For me, it just isn't a wise use of my already too sparce amount of
money.

However, all that being said, Illinois looks to be allowing AT&T to stop
supporting their Copper Wire Installations in the State. This will
force everyone to go to something else.

There are other phones, and plans that might even turn out to be cheaper
every month than the Copper Landline phones. They don't talk, or Text,
or much of anything else, but they still work like a normal phone,
although, they are sometimes quite small.

Easy to misplace, lose and not find for two days.

I am curious, Does any Company make a normal sized
Desk Phone, that is a Cell phone. Say one that has is cord running out
the back, and to an Antenna on the house roof?

I like using a normal size phone, rather than some tiny slip of a thing
phone that doesn't cover your ear, nor does it come down to your mouth.

Call me the Old Grumpy Dude, but I like what I like, and those very
small phones with those very small buttons are just not something I like.
I will use them if there is nothing else, but I like a full size phone
on my desk.

And as for carrying one, I just don't need a phone to carry around with
me.

I do go places, but if I am with others, I am with them. Someone
calling me on the phone shouldn't take priority over those I am with.
Or at least that's how I see it.

Grumpy Dave




--
Dave <dlh007@...>


Creating route with Nearby Explorer

Peter Spitz
 

Can somebody tell me how to create a route with Nearby Explorer on the
iPhone? I can't figure out how to do it.

Thanks,

Peter


Re: Cost of New IPhone

Carlos
 

I don't know if you are referring to the Folder 2, but if so then no. It does not have a qwerty keyboard. It seems to have a numeric keypad for dialing and texting like on other flip/feature phones.

----- Original Message -----
From: "janet gross" <janet.harvard@...>
To: <main@TechTalk.groups.io>
Sent: Wednesday, September 13, 2017 9:20 PM
Subject: Re: [TechTalk] Cost of New IPhone


Olusegun,
Talk to T-Mobile about donating a Galaxy Note8, well, you can bet I surely
will try! No promises though! Lol! I heard a rumor T-Mobile is going to
be having a better deal in a few weeks, so my restless legs slowed down
today. I'm going to take the chance of waiting it out to see what the next
deal is! Just out of curiosity, is the Android keypad laid out like the
keyboard on a pc?
Janet

?

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of
Olusegun -- Victory Associates LTD, Inc.
Sent: Wednesday, September 13, 2017 6:28 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone

Sis Janet wrote in part:

"Watch those restless legs they might cost you some money! Lol! My
restless legs will be on the prow tomorrow at the T-Mobile store!"

Hmm, whilst there, could you convince TMobile to donate a Galaxy Note8 to
EPF? Who knows ... They might donate two, one for you and one for me!

A donation from TMobile to the Empty Pocket Foundation will be a good tax
write-off for TMobile in 2017 and maybe that will challenge me to write
better since I'll be using a note just like a book!

As for my restless legs, it's a shame they don't speak or understand
English! They speak a deprecated language that's nameless, but my poor,
memory-chip infested brain keeps obeying their commands! I'll sentence them
to three months in jail for daring to wander.

As for yesterday's wine, if you still wish to explore Android, the likes of
LG K10 or LG V10 should be reasonably-priced now especially since the LG V30
will soon hit the marketplace. You could also look at Galaxy S6 although it
doesn't have an SD card slot. I personally won't touch a smart device
without one--I'm not OLD SCHOOL, I'm just irredeemably beyond ancient
school! In Android land, we still want to anoint you Senior Android
Apostle, so don't chicken out quite yet from exploring our wine offerings!

Sincerely,
Olusegun
Denver, Colorado


Re: Cost of New IPhone

Janet
 

Olusegun,
Talk to T-Mobile about donating a Galaxy Note8, well, you can bet I surely
will try! No promises though! Lol! I heard a rumor T-Mobile is going to
be having a better deal in a few weeks, so my restless legs slowed down
today. I'm going to take the chance of waiting it out to see what the next
deal is! Just out of curiosity, is the Android keypad laid out like the
keyboard on a pc?
Janet

?

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of
Olusegun -- Victory Associates LTD, Inc.
Sent: Wednesday, September 13, 2017 6:28 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Cost of New IPhone

Sis Janet wrote in part:

"Watch those restless legs they might cost you some money! Lol! My
restless legs will be on the prow tomorrow at the T-Mobile store!"

Hmm, whilst there, could you convince TMobile to donate a Galaxy Note8 to
EPF? Who knows ... They might donate two, one for you and one for me!

A donation from TMobile to the Empty Pocket Foundation will be a good tax
write-off for TMobile in 2017 and maybe that will challenge me to write
better since I'll be using a note just like a book!

As for my restless legs, it's a shame they don't speak or understand
English! They speak a deprecated language that's nameless, but my poor,
memory-chip infested brain keeps obeying their commands! I'll sentence them
to three months in jail for daring to wander.

As for yesterday's wine, if you still wish to explore Android, the likes of
LG K10 or LG V10 should be reasonably-priced now especially since the LG V30
will soon hit the marketplace. You could also look at Galaxy S6 although it
doesn't have an SD card slot. I personally won't touch a smart device
without one--I'm not OLD SCHOOL, I'm just irredeemably beyond ancient
school! In Android land, we still want to anoint you Senior Android
Apostle, so don't chicken out quite yet from exploring our wine offerings!

Sincerely,
Olusegun
Denver, Colorado


Re: Has anyone had experience with the Jitterbuy phone, does it have text to speech? [TechTalk] Feature phones.

Jeffrey Schwartz
 

Yes we have one, it has virtually no features. You can
pay extra to get messages.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of
Carolyn Arnold
Sent: Wednesday, September 13, 2017 9:10 PM
To: main@TechTalk.groups.io
Subject: Re: Has anyone had experience with the Jitterbuy phone, does it
have text to speech? [TechTalk] Feature phones.

I do not know how much speech the Jitter Bug has. There is a nice flip phone
at Consumer Cellular that speaks the digits dialed, which, of course, is not
enough for us. I really liked the mail voice, sounded a little better than
Ryan on Victor Stream. The Jitter Bug has big buttons and some medical
features for contacts or something, but I think it is designed specifically
for the Jitter Bug cell phone plan.
The Jitter Bug has magnification and Amplification, but I really was not
getting any information for the sightless, as it were, partial sight,
magnification, but I am not sure how much talking the thing does. I think
they have them at Wal-Mart, and they do have them at AT&T and Best Buy. I
don't know how you would find out about how accessible they are without
going to a store and checking them out. I have to really get a lot of
information about a phone to be sure that it really is accessible, because
people want to help, will check and read stuff, but just not many flip
models are, and I'm not sure about candy bars. All smart phones have
text-to-speech, several representatives have told me over the past few days.
All smarts, as far as I know are Apple and Android.

Best from,

Carolyn

-----Original Message-----
From: main@TechTalk.groups.io
[mailto:main@TechTalk.groups.io] On Behalf Of Loy
Sent: Wednesday, September 13, 2017 8:08 PM
To: main@TechTalk.groups.io
Subject: Has anyone had experience with the Jitterbuy phone, does it have
text to speech? [TechTalk] Feature phones.

Has anyone had experience with the Jitterbuy phone, does it have text to
speech? [TechTalk] Feature phones.

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