Date   

Re: Microsoft does it again

Steve Matzura
 

Trouble with that statement is you don't always get to say when those updates are applied.


On 12/8/2018 5:25 AM, Gene wrote:
I really don't think people should apply any updates from Microsoft until a few days or maybe a week later if using Windows 10.  If Microsoft becomes reliable in the quality of its updates again, this caution may not be necessary but I think it is now.  This is one more reason why. 
I'm not sure where you can check to see if problems have been found with updates but others may know.  I'm also not sure if this caution should extend to all versions of Windows or just be used with Windows 10. 
 
Gene
_._,_._,_


Re: where are the thunderbird mailboxes in windows 7?

Steve Matzura
 

%AppData%\Roaming\Thunderbird\Profiles contains everything you need.

On 12/7/2018 5:05 PM, Troy Burnham wrote:
Hi all,


I just went into the appdata folder and there are 3 folders, local, LocalLow, and Roming, and there's both a Mozilla and a thunderbird folder in at least 2 of those folders but I can't get any deeper to find the mailboxes.  Can somebody please help?


Troy


Re: Microsoft does it again

Gene
 

An interesting thing about DOS 6.22 is that if you used Scandiskor defrag, they were designed to mimic Windows programs.  Alt opened menus in Scandisk, and in Defrag.  You could press letters in the menus to do things.  I don't recall enough details to discuss those the utilities further.  As I recall, Help was also designed to mimmick a Windows interface.
 
Gene 

----- Original Message -----
Sent: Saturday, December 08, 2018 7:53 AM
Subject: Re: [TechTalk] Microsoft does it again

Oh for the good old days of DOS 6.22.


On 12/8/2018 6:22 AM, Gerald Levy wrote:


Yet another reason to avoid updating to Windows 10 as long as possible.  If your Windows 7 machine still does everything you need it to do, there is really no good reason to upgrade to Windows 10 unless your the type who enjoys aggravation.


Gerald



On 12/8/2018 5:25 AM, Gene wrote:
I really don't think people should apply any updates from Microsoft until a few days or maybe a week later if using Windows 10.  If Microsoft becomes reliable in the quality of its updates again, this caution may not be necessary but I think it is now.  This is one more reason why. 
I'm not sure where you can check to see if problems have been found with updates but others may know.  I'm also not sure if this caution should extend to all versions of Windows or just be used with Windows 10. 
 
Gene
-- 
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: Question about Echo Dot - Do I need Amazon Prime?

Chris G <chris@...>
 

You just buy it, then you ask her to read your kindle book.


From: Shelly Kane
Sent: Wed, Dec 5, 2018 1:39 AM EST
To: main@TechTalk.groups.io
Subject: [TechTalk] Question about Echo Dot - Do I need Amazon Prime?

How do you get a kindle book on the dot if you didn't have a kindle?

On 12/4/2018 2:01 PM, Merv Keck wrote:

Last time I tried reding a Kindle book on my Dot I could not increase the speed. That would be a good feature if they add it.

Merv

 

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of chris judge
Sent: Tuesday, December 4, 2018 4:24 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Question about Echo Dot - Do I need Amazon Prime?

 

It also gives you amazon prime music and video.

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Curtis Delzer
Sent: December 3, 2018 2:48 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Question about Echo Dot - Do I need Amazon Prime?

 

The main advantage of prime is the free two-day shipping.  That is why we began being prime users about 7 years or so ago.

Curtis Delzer 

H.S.

WB6HEF

San Bernardino, CA

_____

SENT! From Curt’s iPhone!


On Dec 3, 2018, at 10:16 AM, David Mehler <dave.mehler@...> wrote:

Hi,

What are the additional features a prime account would give? I also do
not have a prime account.

Thanks.
Dave.


On 12/3/18, Merv Keck <blind5sparrow@...> wrote:

You do not need Amazon Prime. A free amazon account is needed.

Merv

 

-----

 

For all things Echo:

main+subscribe@echoing.groups.io

 

 

-----Original Message-----

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Peter

Spitz

Sent: Monday, December 3, 2018 11:17 AM

To: main <main@techtalk.groups.io>

Subject: [TechTalk] Question about Echo Dot - Do I need Amazon Prime?

 

If I get an Echo Dot or similar device, do I need Amazon Prime to get Alexa

to work?  I am thinking about buying one for a friend's Christmas present

but she doesn't have Amazon Prime, just wireless internet.  Thanks in

advance.

 

Peter

 

 

 

 

 

 

 

 

 


Re: Microsoft does it again

Ron Canazzi
 

Oh for the good old days of DOS 6.22.


On 12/8/2018 6:22 AM, Gerald Levy wrote:


Yet another reason to avoid updating to Windows 10 as long as possible.  If your Windows 7 machine still does everything you need it to do, there is really no good reason to upgrade to Windows 10 unless your the type who enjoys aggravation.


Gerald



On 12/8/2018 5:25 AM, Gene wrote:
I really don't think people should apply any updates from Microsoft until a few days or maybe a week later if using Windows 10.  If Microsoft becomes reliable in the quality of its updates again, this caution may not be necessary but I think it is now.  This is one more reason why. 
I'm not sure where you can check to see if problems have been found with updates but others may know.  I'm also not sure if this caution should extend to all versions of Windows or just be used with Windows 10. 
 
Gene
-- 
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: Microsoft does it again

Gerald Levy
 


Yet another reason to avoid updating to Windows 10 as long as possible.  If your Windows 7 machine still does everything you need it to do, there is really no good reason to upgrade to Windows 10 unless your the type who enjoys aggravation.


Gerald



On 12/8/2018 5:25 AM, Gene wrote:
I really don't think people should apply any updates from Microsoft until a few days or maybe a week later if using Windows 10.  If Microsoft becomes reliable in the quality of its updates again, this caution may not be necessary but I think it is now.  This is one more reason why. 
I'm not sure where you can check to see if problems have been found with updates but others may know.  I'm also not sure if this caution should extend to all versions of Windows or just be used with Windows 10. 
 
Gene


Microsoft does it again

Gene
 

I really don't think people should apply any updates from Microsoft until a few days or maybe a week later if using Windows 10.  If Microsoft becomes reliable in the quality of its updates again, this caution may not be necessary but I think it is now.  This is one more reason why. 
I'm not sure where you can check to see if problems have been found with updates but others may know.  I'm also not sure if this caution should extend to all versions of Windows or just be used with Windows 10. 
 
Gene


Kapsys SmartVision 2 cell phone

Fanus
 

Hello List
Does anyone use this phone? Is the button keyboard a qwerty keyboard? It is quite expensive, so is it worth while?
Regards
Fanus
 


Re: Hello and question

Brian K. Lingard
 

Dear Karri & List:

Have you tried using the magnifier under the Accessibility settings of the General settings page? This may work with screen time for you, there are other accessibility settings you may find useful, Bold Text and voiceover are only two of these..

Brian K. Lingard

 

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf of Carrie Morales
Sent: December 7, 2018 13:39
To: main@TechTalk.groups.io
Subject: [TechTalk] Hello and question

 

Hi Everyone!

 

My name is Carrie and I'm very much into technology, my husband is also blind and he told me about this list! I’m very excited to be part of the community and would like to know if anyone knows of any iPhone widget clock app that is large print?

 

Thanks all!

 

Carrie @LiveAccessible

LiveAccessible.Com


[Leasey] Leasey is Almost Four Years Old, So What's Next?

David Goldfield <david.goldfield@...>
 

I'm forwarding this as it may be of interest to JAWS users. For those unfamiliar with Leasey, it is an add-on to JAWS which gives the program additional functionality.



-------- Forwarded Message --------
Subject: [Leasey] Leasey is Almost Four Years Old, So What's Next?
Date: Tue, 4 Dec 2018 09:27:22 -0000
From: Brian Hartgen via Leaseylist <leaseylist@...>
Reply-To: Leasey <leaseylist@...>
To: 'Leasey' <leaseylist@...>
CC: Brian Hartgen <jaws@...>


Hi to all

 

Believe it or not, Leasey is approaching her fourth birthday. This time of year in that regard is something we generally do not think much about. But time has certainly flown by quickly. We devised the concept of Leasey early in 2014, spent six months licking her into shape, and she was officially ready on 8 December 2014. There was a point when we thought she would not hit the streets, but that story is for another time.

 

We're so glad that many people are still benefiting from, and enjoying, working with Leasey. We have a new release coming your way quite soon. It will be released on week beginning 17 December, and certainly before the 20th as that is when we close our business for the Christmas holidays this year.

 

So, what can you expect in this release?

 

Progress Bar Indicator Sounds.

 

It was suggested to us through our Leasey public Email list that it would be good if JAWS could play sounds to indicate the status of a progress bar. These are generally given in percentage terms to advise a user of the progress of an event which is taking place in Windows. This could be the installation of a program, but it could also be the downloading of a file from the internet, or perhaps copying a large folder from one storage location to another.

 

JAWS does give a good indicator as to the percentage of most progress bars. However, Leasey does have a sound scheme, (activated by pressing the Leasey Key then letter O). This has three states: Off, which means speech only. Sounds On, which is self-explanatory, and Sounds with Speech, where you hear both the sounds and the speech; a tutorial mode if you will. The Sounds Scheme allows sounds to represent specific events rather than speech output, for example when a web page loads or when text is being highlighted or selected.

 

We thought long and hard about the best way of implementing sounds to indicate progress events. It would have been simplicity itself to produce computer generated tones to represent percentages 1 to 100; child's play in fact. But not only can this be overwhelming for some people, but also it doesn't accurately let the user know the precise percentage point reached. For example, if we were to do that, and played a person the tone which represented 47 percent, there is no certainty that he or she could identify its true value. So here is how our first version of this feature works.

 

Assuming the Sounds Scheme is enabled, you will hear tones which represent 5 percent increments, with the lowest tone representing 5 percent and the highest 100 percent. These are professionally recorded sounds as we hope you would expect from our company.

 

During other percentage increments, you will hear a soft tick sound. While we could have just stopped at the 20 tones, we wanted users to know that progress was occurring at the other percentage points in a discrete way. For example, if a large video file is being copied from an iPhone to a computer, this can take several  minutes. The tick sounds will indicate that things are progressing, but if there is a pause in the tick sounds, this should let you know that no further progress is being made.

 

Naturally, we want users to learn what the sounds represent, so there is a tutorial mode which plays the tones from lowest to highest, together with the soft tick.

 

Two further notes. There is a setting within JAWS to change the frequency of the progress indicator reports. This is honoured by the Sounds Scheme.

 

Secondly, in the case of downloading files using Google Chrome, there is no progress bar as such. But with Leasey, you will hear a sound to indicate that a file is downloading, and there is also a mechanism by which you can ascertain the amount of a file which has been downloaded together with the total size of the potential download.

 

Moving to Web Page Elements Quickly.

 

The next release of Leasey will also allow you to move to the first or last instance of most web page elements. JAWS already contains the ability to move to the next or previous instance of an element, but to improve productivity, it may be helpful to move to the first and last of these.

 

For example, when you browse to a new web page, it is likely that JAWS will attempt to set focus to the start of the non-linked text. This means that if you wish to reach the first instance of a Heading or other element, you need to press Control+Home to move to the top of the page, and then press letter H. To say again, you can very quickly move to the first Heading with a keystroke using the new version of Leasey.

 

Other Improvements.

 

In Microsoft Word, there are now keystrokes to move to the first, last, next or previous spelling or grammatical error, even if the Quick Navigation keys are not enabled. This will assist in moving through a document to check spelling.

 

When the keystrokes are pressed to shut down or restart the computer, a message is spoken advising this is going to take place.

 

In iTunes, new keystrokes have been added to skip forward and back through an item which is playing, such as a music track. These ensure that the response is far quicker and more reliable.

 

Hopefully, a problem has been corrected in the Skype 8 access so as to move to the history list in Text Chat when a group conversation is in progress.

 

Other improvements include keyboard responsiveness in many areas and copying files and folders using LeaseyTags.

 

We do have some more features in the works, but time is now running short and Christmas is drawing near. But Leasey users will have all of the above very soon. We hope you continue to enjoy using Leasey!

 

 


Re: chrome change

Gene
 

The last time I saw anything about this, the Chrome designers had temporarily removed the change.  We'll have to wait and see if they have the very bad judgment to restore the change.  They were roundly criticized by those interested in Internet security when they introduced the change. 
 
Gene

----- Original Message -----
Sent: Friday, December 07, 2018 8:14 PM
Subject: [TechTalk] chrome change

Hello,

A little while back Google made a change to Chrome, something about
the address bar not showing the http site prefix. There was debate on
this and I was wondering if the fix that was mentioned is still
needed? I'm going to have a new machine come through that is getting
chrome and am wondering if the addressbar fix is still needed?

Thanks.
Dave.



chrome change

David Mehler
 

Hello,

A little while back Google made a change to Chrome, something about
the address bar not showing the http site prefix. There was debate on
this and I was wondering if the fix that was mentioned is still
needed? I'm going to have a new machine come through that is getting
chrome and am wondering if the addressbar fix is still needed?

Thanks.
Dave.


Re: exFat to NTFS What are the benefits?

Tristan Bussiere
 

I would highly advise against using ExFAT. exFAT has no file
system-level encryption or compression support, and, like other FAT
filesystems before it, there is no journaling built in. The lack of
journaling means that there will be a much higher risk of data loss in
the event of power loss or unexpected events.

I've lost data twice on ExFAT drives. Since NTFS is journaled, it
means that the filesystem will attempt to repair itself. The only true
benefit of ExFat in this situation is that ExFat works across both
Windows and macOS, although non-Windows operating systems do have
drivers like Paragon that you can install to read NTFS.

ExFat is designed to be lightweight and fast; something optimal for
flash drives, not full-blown hard drives. There's more overhead with
NTFS but the performance hit is negligible compared to the benefits of
journaling.

On 12/7/18, Walter Ramage via Groups.Io <wpr=blueyonder.co.uk@groups.io> wrote:
Hi. I've done a little research and the below link will take you to a blog
that gives a good description of differences and their applications. From
what I can gather, ExFat is probably the best option. It would appear that
NTFS is really a windows baby and ExFat is more generic. The link is
below.
Walter.



https://www.ilicomm.com/whats-the-difference-between-fat32-exfat-and-ntfs/



From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of
Gene
Sent: 07 December 2018 23:00
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] exFat to NTFS What are the benefits?



How are you going to use the drive? I used to know more about the
comparisons of formats but I haven't read about it for two or three years
or
more. I believe that NTFS is not compatible with certain operating systems
such as Linux, (spelling.) It may be now with Apple but I don't think it
was for a time. But I think the main reason external drives may not be
formatted in NTFS is for the widest possible compatibility.



Gene

----- Original Message -----

From: Walter Ramage via Groups.Io <mailto:wpr=blueyonder.co.uk@groups.io>

Sent: Friday, December 07, 2018 4:50 PM

To: techtalk@groups.io

Subject: [TechTalk] exFat to NTFS What are the benefits?



Hi folks. I've just recently purchased a Western Digital 16tb external
drive (2x8tb). The format is ExFat and I did intend changing it to NTFS
but
as I don't know the advantages or disadvantages of either system is it
worth
the effort to convert. What is the difference between the two and which is
most recommended? Also, how long does it take to convert a 16tb drive?
The
drive is empty by the way, I've not had time to put anything on it. All
help appreciated. Walter.





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gn=sig-email&utm_content=emailclient>

Virus-free.
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campai
gn=sig-email&utm_content=emailclient> www.avast.com









Re: exFat to NTFS What are the benefits?

Walter Ramage
 

Hi.  I've done a little research and the below link will take you to a blog that gives a good description of differences and their applications.  From what I can gather, ExFat is probably the best option.  It would appear that NTFS is really a windows baby and ExFat is more generic.  The link is below.  Walter.

 

https://www.ilicomm.com/whats-the-difference-between-fat32-exfat-and-ntfs/

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: 07 December 2018 23:00
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] exFat to NTFS What are the benefits?

 

How are you going to use the drive?  I used to know more about the comparisons of formats but I haven't read about it for two or three years or more.  I believe that NTFS is not compatible with certain operating systems such as Linux, (spelling.)  It may be now with Apple but I don't think it was for a time.  But I think the main reason external drives may not be formatted in NTFS is for the widest possible compatibility.

 

Gene

----- Original Message -----

Sent: Friday, December 07, 2018 4:50 PM

Subject: [TechTalk] exFat to NTFS What are the benefits?

 

Hi folks.  I've just recently purchased a Western Digital 16tb external drive (2x8tb).  The format is ExFat and I did intend changing it to NTFS but as I don't know the advantages or disadvantages of either system is it worth the effort to convert.  What is the difference between the two and which is most recommended?  Also, how long does it take to convert a 16tb drive?  The drive is empty by the way, I've not had time to put anything on it.  All help appreciated.  Walter.

 

Virus-free. www.avast.com


Re: exFat to NTFS What are the benefits?

Gene
 

Here is another good article. 
 
It doesn't discuss a problem I read about years ago.  I don't know if it still is a problem.  After all this time, my memory may not be completely correct so I hope others comment on this.
 
As I recall the problem, it used to be that if you formatted a drive using Windows, as NTFS, it would read and write much more slowly than it should have because the segments, if that is the correct word, were too small, thus breaking data up into smaller pieces.  You could get around that by specifying a larger size.  I hope others comment on that.
 
Gene
----- Original Message -----

From: Gene
Sent: Friday, December 07, 2018 5:14 PM
Subject: Re: [TechTalk] exFat to NTFS What are the benefits?

This forum appears to have good information and links to an article that I suspect is reliable, though I haven't looked at it or anything else at all recently on the subject.
 
Gene
----- Original Message -----
Sent: Friday, December 07, 2018 5:04 PM
Subject: Re: [TechTalk] exFat to NTFS What are the benefits?

Hi.  the drive will be used entirely for media files i.e. mp3, .wav, .flac, .avi etc.  Walter

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: 07 December 2018 23:00
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] exFat to NTFS What are the benefits?

 

How are you going to use the drive?  I used to know more about the comparisons of formats but I haven't read about it for two or three years or more.  I believe that NTFS is not compatible with certain operating systems such as Linux, (spelling.)  It may be now with Apple but I don't think it was for a time.  But I think the main reason external drives may not be formatted in NTFS is for the widest possible compatibility.

 

Gene

----- Original Message -----

Sent: Friday, December 07, 2018 4:50 PM

Subject: [TechTalk] exFat to NTFS What are the benefits?

 

Hi folks.  I've just recently purchased a Western Digital 16tb external drive (2x8tb).  The format is ExFat and I did intend changing it to NTFS but as I don't know the advantages or disadvantages of either system is it worth the effort to convert.  What is the difference between the two and which is most recommended?  Also, how long does it take to convert a 16tb drive?  The drive is empty by the way, I've not had time to put anything on it.  All help appreciated.  Walter.

 

Virus-free. www.avast.com


Re: exFat to NTFS What are the benefits?

Gene
 

This forum appears to have good information and links to an article that I suspect is reliable, though I haven't looked at it or anything else at all recently on the subject.
 
Gene

----- Original Message -----
Sent: Friday, December 07, 2018 5:04 PM
Subject: Re: [TechTalk] exFat to NTFS What are the benefits?

Hi.  the drive will be used entirely for media files i.e. mp3, .wav, .flac, .avi etc.  Walter

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: 07 December 2018 23:00
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] exFat to NTFS What are the benefits?

 

How are you going to use the drive?  I used to know more about the comparisons of formats but I haven't read about it for two or three years or more.  I believe that NTFS is not compatible with certain operating systems such as Linux, (spelling.)  It may be now with Apple but I don't think it was for a time.  But I think the main reason external drives may not be formatted in NTFS is for the widest possible compatibility.

 

Gene

----- Original Message -----

Sent: Friday, December 07, 2018 4:50 PM

Subject: [TechTalk] exFat to NTFS What are the benefits?

 

Hi folks.  I've just recently purchased a Western Digital 16tb external drive (2x8tb).  The format is ExFat and I did intend changing it to NTFS but as I don't know the advantages or disadvantages of either system is it worth the effort to convert.  What is the difference between the two and which is most recommended?  Also, how long does it take to convert a 16tb drive?  The drive is empty by the way, I've not had time to put anything on it.  All help appreciated.  Walter.

 

Virus-free. www.avast.com


Re: exFat to NTFS What are the benefits?

Walter Ramage
 

Hi.  the drive will be used entirely for media files i.e. mp3, .wav, .flac, .avi etc.  Walter

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: 07 December 2018 23:00
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] exFat to NTFS What are the benefits?

 

How are you going to use the drive?  I used to know more about the comparisons of formats but I haven't read about it for two or three years or more.  I believe that NTFS is not compatible with certain operating systems such as Linux, (spelling.)  It may be now with Apple but I don't think it was for a time.  But I think the main reason external drives may not be formatted in NTFS is for the widest possible compatibility.

 

Gene

----- Original Message -----

Sent: Friday, December 07, 2018 4:50 PM

Subject: [TechTalk] exFat to NTFS What are the benefits?

 

Hi folks.  I've just recently purchased a Western Digital 16tb external drive (2x8tb).  The format is ExFat and I did intend changing it to NTFS but as I don't know the advantages or disadvantages of either system is it worth the effort to convert.  What is the difference between the two and which is most recommended?  Also, how long does it take to convert a 16tb drive?  The drive is empty by the way, I've not had time to put anything on it.  All help appreciated.  Walter.

 

Virus-free. www.avast.com


Re: exFat to NTFS What are the benefits?

Gene
 

How are you going to use the drive?  I used to know more about the comparisons of formats but I haven't read about it for two or three years or more.  I believe that NTFS is not compatible with certain operating systems such as Linux, (spelling.)  It may be now with Apple but I don't think it was for a time.  But I think the main reason external drives may not be formatted in NTFS is for the widest possible compatibility.
 
Gene

----- Original Message -----
Sent: Friday, December 07, 2018 4:50 PM
Subject: [TechTalk] exFat to NTFS What are the benefits?

Hi folks.  I've just recently purchased a Western Digital 16tb external drive (2x8tb).  The format is ExFat and I did intend changing it to NTFS but as I don't know the advantages or disadvantages of either system is it worth the effort to convert.  What is the difference between the two and which is most recommended?  Also, how long does it take to convert a 16tb drive?  The drive is empty by the way, I've not had time to put anything on it.  All help appreciated.  Walter.


Virus-free. www.avast.com


exFat to NTFS What are the benefits?

Walter Ramage
 

Hi folks.  I've just recently purchased a Western Digital 16tb external drive (2x8tb).  The format is ExFat and I did intend changing it to NTFS but as I don't know the advantages or disadvantages of either system is it worth the effort to convert.  What is the difference between the two and which is most recommended?  Also, how long does it take to convert a 16tb drive?  The drive is empty by the way, I've not had time to put anything on it.  All help appreciated.  Walter.


Virus-free. www.avast.com


where are the thunderbird mailboxes in windows 7?

Troy Burnham
 

Hi all,


I just went into the appdata folder and there are 3 folders, local, LocalLow, and Roming, and there's both a Mozilla and a thunderbird folder in at least 2 of those folders but I can't get any deeper to find the mailboxes.  Can somebody please help?


Troy

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