Date   

Re: extremely upset

Ann Parsons
 

Hi all,

Jiffar, bless you and your family to all generations! You've just saved me! Thank you so much!

Ann P.

Original message:

Anne.  Go to your c:\user\name,, Anne or Parsons if you name your pc
thus, and navigate to your dropbox folder.  Your files should all be
there.  Cheers!
On 7/15/2019 9:02 PM, Ann Parsons wrote:
Morning all,
I use DropBox to save my files.  I have important files in there like
my students' files.
Warning!  Warning!! Warning!! DropBox is now touting a new and
improved desktop app that is supposed to make it possible to sync your
stuff with all the crap that's out there like google drive and one
drive and icloud and so on and on.  The interface is a bunch of
buttons that don't work.  I have tried on win7 and win10.  It says
that I'm supposed to be seeing a list, but I'm not seeing one.  I
can't access my folders.
I just sent a blistering message to DropBox, and they probably won't
answer me because right now I'm extremely emotional about this.  I'm
being paid to tutor students, and I can't do that if I can't access
their folders and the info I need.  I hope somebody who has some clout
can jump on these people and do considerable damage to them.  If they
have a new interface, then it's got to be accessible, and right now it
isn't.  I'm so mad I could jump up and down on my roof and scream!  I
don't suppose anyone can help me?
Ann P.
--
Pictures paint a thousand words;
Melodies paint a thousand dreams;
Music paints a thousand worlds;
Movies light up fantasy screens.

--
Ann K. Parsons
Portal Tutoring
EMAIL: akp@sero.email
Author of The Demmies: http://www.dldbooks.com/annparsons/
Portal Tutoring web site: http://www.portaltutoring.info
Skype: Putertutor

"All that is gold does not glitter,
Not all those who wander are lost."


Re: extremely upset

Ann Parsons
 

Hi all,

No, I didn't get any question, or if I did I didn't notice it.

I'll play around with it some more and see what I can do.

Ann P.

Original message:

Here is more information and a question.
When you were automatically updated to the latest DropBox version, was the new inaccessible interface used automatically or did you get a message, even an inaccessible message where you could see a yes and no option?
Also, according to DropBox, you can set your preferences so DropBox will open using the old display. Can you get to preferences and work with them from the system tray as you could in earlier versions? If so, that may well solve your problem.
Different people receive new updates at different times and if you had this problem, with no accept the new interface or don't accept option, then all blind Windows application DropBox users will have this problem sooner or later so if we can determine how to set DropBox back to the old display, that will be very helpful to you and all blind Windows DropBox application users.
As I said earlier, however, none of this absolves DropBox from having blind people test the development of a new version as sighted people do and none of this absolves DropBox from having blind people, knowledgeable in accessibility, consult with developers from the outset, building accessibility in before, not months after release.
Gene
----- Original Message -----
From: Gene <mailto:gsasner@gmail.com>
Sent: Monday, July 15, 2019 8:37 AM
To: main@TechTalk.groups.io <mailto:main@TechTalk.groups.io>
Subject: Re: [TechTalk] extremely upset
I have a possible suggestion that might help but in a somewhat inconvenient manner.
It may be, in fact it very likely is, that you can still sign in with an old version of DropBox. Certainly, there are a lot of users who don't have the new interface yet and there may be nothing conflicting with the previous version. so, if you can get the previous version, you may be able to uninstall the current version, install the previous version, connect to DropBox and do what needs to be done.
I played around with this years ago when there was some other accessibility problem, though nothing like this, and, as I recall, I could stop the program from automatically updating by uploading a long file, which allowed me to do what I wanted to do while it was uploading. But don't let the program sit idle. It will upgrade and you'll have to go through all this again.
On a broader note, its far past time that Dropbox stop releasing updates without first testing them with blind users, just as they test updates with sighted users. I suggest that you contact organizations who might put pressure on DropBox such as the National Federation of the Blind, the American Council of the Blind, and since this is an international problem, any organizations that might be appropriate in other countries. and this is not a problem of DropBox alone, but is common. Companies at times correct problems once they are pointed out, after months of inconvenience or worse imposed on blind users.
Gene
----- Original Message -----
From: Ann Parsons <mailto:akp@sero.email>
Sent: Monday, July 15, 2019 8:02 AM
To: techtalk@groups.io <mailto:techtalk@groups.io>
Subject: [TechTalk] extremely upset
Morning all,
I use DropBox to save my files. I have important files in there like
my students' files.
Warning! Warning!! Warning!! DropBox is now touting a new and improved
desktop app that is supposed to make it possible to sync your stuff
with all the crap that's out there like google drive and one drive and
icloud and so on and on. The interface is a bunch of buttons that
don't work. I have tried on win7 and win10. It says that I'm supposed
to be seeing a list, but I'm not seeing one. I can't access my folders.
I just sent a blistering message to DropBox, and they probably won't
answer me because right now I'm extremely emotional about this. I'm
being paid to tutor students, and I can't do that if I can't access
their folders and the info I need. I hope somebody who has some clout
can jump on these people and do considerable damage to them. If they
have a new interface, then it's got to be accessible, and right now it
isn't. I'm so mad I could jump up and down on my roof and scream! I
don't suppose anyone can help me?
Ann P.
--
Ann K. Parsons
Portal Tutoring
EMAIL: akp@sero.email <mailto:akp@sero.email>
Author of The Demmies: http://www.dldbooks.com/annparsons/ <http://www.dldbooks.com/annparsons/>
Portal Tutoring web site: http://www.portaltutoring.info <http://www.portaltutoring.info>
Skype: Putertutor
"All that is gold does not glitter,
Not all those who wander are lost."


--
Ann K. Parsons
Portal Tutoring
EMAIL: akp@sero.email
Author of The Demmies: http://www.dldbooks.com/annparsons/
Portal Tutoring web site: http://www.portaltutoring.info
Skype: Putertutor

"All that is gold does not glitter,
Not all those who wander are lost."


Re: How do I unlock a Cricket GSM iphone?

Olusegun -- Victory Associates LTD, Inc.
 

Consumer Cellular and Cricket are MVNO's of AT&T! I don't believe any
unlocking needs to be done in that regard since it's practically the same
network.

That said, if you purchased your toy outright, you ought to be able to GET
AN UNLOCK CODE from Cricket.

Sincerely,
Olusegun
Denver, Colorado


Re: extremely upset

Gerald Levy
 

Well, my techie friend spent two hours trying to restore the start menu search box using all kinds of advanced techie tricks well beyond my scope of expertise, some of which weren't even screen reader accessible, but in the end, nothing worked.?? Soe I said, screw this, and wound up installing Classic Shell, and now I have a working search box again. But he did manage to fix an annoying problem that cropped up after the update that other Windows 10 users have reported.?? Normally, the Windows Defender system tray icon reports, "no actions needed".?? But after the update, it changed to?? "recommended actions", even though Defender reported no threats detected.?? He found some obscure setting in Windows Defender that had been altered by the update,fixed it, and now the icon has been restored to the normal "no actions needed". So you never know what a Windows update will break.


???????? Gerald

On 7/15/2019 11:38 AM, chris judge wrote:
Interesting though. I updated both my desktop computers, as well as my laptop, plus a host of client computers, and have not had an issue with the start menu search field.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Gerald Levy via Groups.Io
Sent: July 15, 2019 12:00 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] extremely upset


This problem has nothing to do with JAWS.?? The June Security Update to Windows 10 1809 broke the start menu search box, plain and simple.?? How do I know??? Because my techie friend accessed my computer remotely using Team Viewer and confirmed that there were no search results when I typed a search phrase into the search box. And I don't get any search results if I use Narrator or NVDA, either.


Gerald



On 7/15/2019 10:26 AM, Michael Mote wrote:
Hi Jerald. I have seen the Windows 10 and search issue before, and actually, it may be due to JAWS. In some cases, we have had to uninstall JAWS and reinstall it, in order to correct the search box issue. This happens particularly on systems where Windows 7 was updated to Windows 10.
You may consider this as an option. Perhaps, a repair of JAWS would fix it as well.


-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of
Gerald Levy via Groups.Io
Sent: Monday, July 15, 2019 9:58 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] extremely upset


Ann, nobody gives a flying bleep about blind computer users. Sorry to hear that Drop Box screwed you over.?? Last week Windows Update screwed me over by breaking the search box on my Windows 10 start menu.?? Does MS care??? Of course not.?? That's just the way it is, and there is nothing anyone can do about it. My techie friend is visiting me today to try to fix it, but if he can't, screw MS. I'll just install Classic Shell or some other third-party program to restore a working search box.?? MS management is so incompetent and arrogant that they release updates before they have been thoroughly tested for bugs.?? Windows 10 Feature Update 1903 is such a mess that MS is now preventing some computers from installing it to avoid potential problems.


Gerald



On 7/15/2019 9:02 AM, Ann Parsons wrote:
Morning all,

I use DropBox to save my files.?? I have important files in there
like my students' files.

Warning!?? Warning!! Warning!! DropBox is now touting a new and
improved desktop app that is supposed to make it possible to sync
your stuff with all the crap that's out there like google drive and
one drive and icloud and so on and on.?? The interface is a bunch of
buttons that don't work.?? I have tried on win7 and win10.?? It says
that I'm supposed to be seeing a list, but I'm not seeing one.?? I
can't access my folders.

I just sent a blistering message to DropBox, and they probably won't
answer me because right now I'm extremely emotional about this.?? I'm
being paid to tutor students, and I can't do that if I can't access
their folders and the info I need.?? I hope somebody who has some
clout can jump on these people and do considerable damage to them.??
If they have a new interface, then it's got to be accessible, and
right now it isn't.?? I'm so mad I could jump up and down on my roof
and scream!?? I don't suppose anyone can help me?

Ann P.









Re: extremely upset

Gene
 

I'm not sure what you mean by register it.  You don't need a Microsoft account unless you want to use certain features.  You can keep a lot of the privacy Microsoft wants to know about by not getting an account. 
 
Gene
----- Original Message -----

Sent: Monday, July 15, 2019 2:17 PM
Subject: Re: [TechTalk] extremely upset


But the downside of buying a new machine is that you will have to register it with MS, which means compromising your privacy, which you seem to cheirish.?? This is a no-win situation.?? The more I use Windows 10, the more I wish I could revert to the good old days of Windows 7, when things were less complicated and you still had blind-friendly features like a shutdown sound, and updates were less likely to break important functions like the search box.


Gerald



On 7/15/2019 12:09 PM, Gene wrote:
But I think it this case, it occurred with a full six monthly upgrade, which I think is too often.?? Microsoft either can't or won't test them adequately and they have been criticized a good deal for there six month updates over about the last year and a half.?? This is the kind of problem I wouldn't expect from monthly security and stability updates, though its possible.
??
But even if this is not a bug, but just something that might go wrong with a full upgrade, users shouldn't be exposed to the risk of random events every six months, even if low.?? Users aren't clamoring for six month full upgrades of Windows.?? In my opinion, annual upgrades are more than enough.
??
And that is why I won't upgrade a perfectly well working machine that I am satisfied with that is using a lower version of Windows.?? If I want Windows 10, I'll buy a new machine.?? That way, I'll have the other one available if Microsoft does something that really causes problems.
??
Gene
----- Original Message -----
Sent: Monday, July 15, 2019 10:55 AM
Subject: Re: [TechTalk] extremely upset

Which makes it more annoying for the end user since windows updates occur on average about once a month.?? The cycle of security and bug fixes never seem to end, to the point of being ridiculous, and it becomes especially upsetting when it affects software that you need for your daily job routines.

On 7/15/2019 11:42 PM, Gene wrote:
Since this is the first I've heard of this problem on three lists of this sort I follow, it appears that it may be an uncommon or rare problem.?? It may be a case of something wrong with this specific update and it may not even be a bug.?? Sometimes, things just happen when you update Windows.??
??
Gene
----- Original Message -----
Sent: Monday, July 15, 2019 10:38 AM
Subject: Re: [TechTalk] extremely upset

Interesting though. I updated both my desktop computers, as well as my laptop, plus a host of client computers, and have not had an issue with the start menu search field.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Gerald Levy via Groups.Io
Sent: July 15, 2019 12:00 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] extremely upset


This problem has nothing to do with JAWS.?? The June Security Update to Windows 10 1809 broke the start menu search box, plain and simple.?? How do I know??? Because my techie friend accessed my computer remotely using Team Viewer and confirmed that there were no search results when I typed a search phrase into the search box. And I don't get any search results if I use Narrator or NVDA, either.


Gerald



On 7/15/2019 10:26 AM, Michael Mote wrote:
> Hi Jerald.?? I have seen the Windows 10 and search issue before, and actually, it may be due to JAWS.?? In some cases, we have had to uninstall JAWS and reinstall it, in order to correct the search box issue.?? This happens particularly on systems where Windows 7 was updated to Windows 10.
> You may consider this as an option.?? Perhaps, a repair of JAWS would fix it as well.
>
>
> -----Original Message-----
> From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of
> Gerald Levy via Groups.Io
> Sent: Monday, July 15, 2019 9:58 AM
> To: main@TechTalk.groups.io
> Subject: Re: [TechTalk] extremely upset
>
>
> Ann, nobody gives a flying bleep about blind computer users. Sorry to hear that Drop Box screwed you over.?? Last week Windows Update screwed me over by breaking the search box on my Windows 10 start menu.?? Does MS care??? Of course not.?? That's just the way it is, and there is nothing anyone can do about it. My techie friend is visiting me today to try to fix it, but if he can't, screw MS. I'll just install Classic Shell or some other third-party program to restore a working search box.?? MS management is so incompetent and arrogant that they release updates before they have been thoroughly tested for bugs.?? Windows 10 Feature Update 1903 is such a mess that MS is now preventing some computers from installing it to avoid potential problems.
>
>
> Gerald
>
>
>
> On 7/15/2019 9:02 AM, Ann Parsons wrote:
>> Morning all,
>>
>> I use DropBox to save my files.?? I have important files in there
>> like my students' files.
>>
>> Warning!?? Warning!! Warning!! DropBox is now touting a new and
>> improved desktop app that is supposed to make it possible to sync
>> your stuff with all the crap that's out there like google drive and
>> one drive and icloud and so on and on.?? The interface is a bunch of
>> buttons that don't work.?? I have tried on win7 and win10.?? It says
>> that I'm supposed to be seeing a list, but I'm not seeing one.?? I
>> can't access my folders.
>>
>> I just sent a blistering message to DropBox, and they probably won't
>> answer me because right now I'm extremely emotional about this.?? I'm
>> being paid to tutor students, and I can't do that if I can't access
>> their folders and the info I need.?? I hope somebody who has some
>> clout can jump on these people and do considerable damage to them.??
>> If they have a new interface, then it's got to be accessible, and
>> right now it isn't.?? I'm so mad I could jump up and down on my roof
>> and scream!?? I don't suppose anyone can help me?
>>
>> Ann P.
>>
>
>
>
>
>
>
>






-- 
Pictures paint a thousand words;
Melodies paint a thousand dreams;
Music paints a thousand worlds;
Movies light up fantasy screens.


Re: extremely upset

Gerald Levy
 


But the downside of buying a new machine is that you will have to register it with MS, which means compromising your privacy, which you seem to cheirish.?? This is a no-win situation.?? The more I use Windows 10, the more I wish I could revert to the good old days of Windows 7, when things were less complicated and you still had blind-friendly features like a shutdown sound, and updates were less likely to break important functions like the search box.


Gerald



On 7/15/2019 12:09 PM, Gene wrote:
But I think it this case, it occurred with a full six monthly upgrade, which I think is too often.?? Microsoft either can't or won't test them adequately and they have been criticized a good deal for there six month updates over about the last year and a half.?? This is the kind of problem I wouldn't expect from monthly security and stability updates, though its possible.
??
But even if this is not a bug, but just something that might go wrong with a full upgrade, users shouldn't be exposed to the risk of random events every six months, even if low.?? Users aren't clamoring for six month full upgrades of Windows.?? In my opinion, annual upgrades are more than enough.
??
And that is why I won't upgrade a perfectly well working machine that I am satisfied with that is using a lower version of Windows.?? If I want Windows 10, I'll buy a new machine.?? That way, I'll have the other one available if Microsoft does something that really causes problems.
??
Gene
----- Original Message -----
Sent: Monday, July 15, 2019 10:55 AM
Subject: Re: [TechTalk] extremely upset

Which makes it more annoying for the end user since windows updates occur on average about once a month.?? The cycle of security and bug fixes never seem to end, to the point of being ridiculous, and it becomes especially upsetting when it affects software that you need for your daily job routines.

On 7/15/2019 11:42 PM, Gene wrote:
Since this is the first I've heard of this problem on three lists of this sort I follow, it appears that it may be an uncommon or rare problem.?? It may be a case of something wrong with this specific update and it may not even be a bug.?? Sometimes, things just happen when you update Windows.??
??
Gene
----- Original Message -----
Sent: Monday, July 15, 2019 10:38 AM
Subject: Re: [TechTalk] extremely upset

Interesting though. I updated both my desktop computers, as well as my laptop, plus a host of client computers, and have not had an issue with the start menu search field.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Gerald Levy via Groups.Io
Sent: July 15, 2019 12:00 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] extremely upset


This problem has nothing to do with JAWS.?? The June Security Update to Windows 10 1809 broke the start menu search box, plain and simple.?? How do I know??? Because my techie friend accessed my computer remotely using Team Viewer and confirmed that there were no search results when I typed a search phrase into the search box. And I don't get any search results if I use Narrator or NVDA, either.


Gerald



On 7/15/2019 10:26 AM, Michael Mote wrote:
> Hi Jerald.?? I have seen the Windows 10 and search issue before, and actually, it may be due to JAWS.?? In some cases, we have had to uninstall JAWS and reinstall it, in order to correct the search box issue.?? This happens particularly on systems where Windows 7 was updated to Windows 10.
> You may consider this as an option.?? Perhaps, a repair of JAWS would fix it as well.
>
>
> -----Original Message-----
> From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of
> Gerald Levy via Groups.Io
> Sent: Monday, July 15, 2019 9:58 AM
> To: main@TechTalk.groups.io
> Subject: Re: [TechTalk] extremely upset
>
>
> Ann, nobody gives a flying bleep about blind computer users. Sorry to hear that Drop Box screwed you over.?? Last week Windows Update screwed me over by breaking the search box on my Windows 10 start menu.?? Does MS care??? Of course not.?? That's just the way it is, and there is nothing anyone can do about it. My techie friend is visiting me today to try to fix it, but if he can't, screw MS. I'll just install Classic Shell or some other third-party program to restore a working search box.?? MS management is so incompetent and arrogant that they release updates before they have been thoroughly tested for bugs.?? Windows 10 Feature Update 1903 is such a mess that MS is now preventing some computers from installing it to avoid potential problems.
>
>
> Gerald
>
>
>
> On 7/15/2019 9:02 AM, Ann Parsons wrote:
>> Morning all,
>>
>> I use DropBox to save my files.?? I have important files in there
>> like my students' files.
>>
>> Warning!?? Warning!! Warning!! DropBox is now touting a new and
>> improved desktop app that is supposed to make it possible to sync
>> your stuff with all the crap that's out there like google drive and
>> one drive and icloud and so on and on.?? The interface is a bunch of
>> buttons that don't work.?? I have tried on win7 and win10.?? It says
>> that I'm supposed to be seeing a list, but I'm not seeing one.?? I
>> can't access my folders.
>>
>> I just sent a blistering message to DropBox, and they probably won't
>> answer me because right now I'm extremely emotional about this.?? I'm
>> being paid to tutor students, and I can't do that if I can't access
>> their folders and the info I need.?? I hope somebody who has some
>> clout can jump on these people and do considerable damage to them.??
>> If they have a new interface, then it's got to be accessible, and
>> right now it isn't.?? I'm so mad I could jump up and down on my roof
>> and scream!?? I don't suppose anyone can help me?
>>
>> Ann P.
>>
>
>
>
>
>
>
>






-- 
Pictures paint a thousand words;
Melodies paint a thousand dreams;
Music paints a thousand worlds;
Movies light up fantasy screens.


Re: extremely upset

Ron Canazzi
 

Hi Group,

I am a late comer to this topic.  I checked by version of Drop Box.  It is 76.4.126. I always let it update automatically.  I don't see any issues with this version. The right click menu appears and I get a bunch of accessible choices.  What do others get when they right click on the Drop Box icon on the system tray?

This may be  another example of where something has gone terribly awry for some people and apparently not for others.


On 7/15/2019 11:39 AM, Gene wrote:
But will that help?  Since you are working with the folder on the hard drive using Windows Explorer, if you open the context menu, will you see any of the options you see when in the actual DropBox interface such as copy link?
 
Gene
----- Original Message -----
Sent: Monday, July 15, 2019 10:23 AM
Subject: Re: [TechTalk] extremely upset

Anne.  Go to your c:\user\name,, Anne or Parsons if you name your pc
thus, and navigate to your dropbox folder.  Your files should all be
there.  Cheers!

On 7/15/2019 9:02 PM, Ann Parsons wrote:
> Morning all,
>
> I use DropBox to save my files.  I have important files in there like
> my students' files.
>
> Warning!  Warning!! Warning!! DropBox is now touting a new and
> improved desktop app that is supposed to make it possible to sync your
> stuff with all the crap that's out there like google drive and one
> drive and icloud and so on and on.  The interface is a bunch of
> buttons that don't work.  I have tried on win7 and win10.  It says
> that I'm supposed to be seeing a list, but I'm not seeing one.  I
> can't access my folders.
>
> I just sent a blistering message to DropBox, and they probably won't
> answer me because right now I'm extremely emotional about this.  I'm
> being paid to tutor students, and I can't do that if I can't access
> their folders and the info I need.  I hope somebody who has some clout
> can jump on these people and do considerable damage to them.  If they
> have a new interface, then it's got to be accessible, and right now it
> isn't.  I'm so mad I could jump up and down on my roof and scream!  I
> don't suppose anyone can help me?
>
> Ann P.
>
--
Pictures paint a thousand words;
Melodies paint a thousand dreams;
Music paints a thousand worlds;
Movies light up fantasy screens.




-- 
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: extremely upset

Ron Canazzi
 

Hi Chris,

I also did not have an issue with the start menu and search field when updating my computers to Windows 10 1903.  However, having taught blind people how to use computers and having had hundreds of incidents where something seems to work fine on my system and not on others, I always cut others significant amounts of slack with respect to someone saying: 'but on mine it doesn't work!'

I have had sound issues when upgrading where in all my sound settings were changed after the upgrade.  On one occasion, my external sound card and my internal default sound card were muted. I panicked--thinking that the upgrade had gone totally awry and that I would have to pay hundreds for a technician to reinstall Windows or repair the system-- for almost half an hour until I finally figured out what was happening.  Why this happened I have no idea.

On 7/15/2019 11:38 AM, chris judge wrote:
Interesting though. I updated both my desktop computers, as well as my laptop, plus a host of client computers, and have not had an issue with the start menu search field.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Gerald Levy via Groups.Io
Sent: July 15, 2019 12:00 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] extremely upset


This problem has nothing to do with JAWS.?? The June Security Update to Windows 10 1809 broke the start menu search box, plain and simple.?? How do I know??? Because my techie friend accessed my computer remotely using Team Viewer and confirmed that there were no search results when I typed a search phrase into the search box. And I don't get any search results if I use Narrator or NVDA, either.


Gerald



On 7/15/2019 10:26 AM, Michael Mote wrote:
Hi Jerald. I have seen the Windows 10 and search issue before, and actually, it may be due to JAWS. In some cases, we have had to uninstall JAWS and reinstall it, in order to correct the search box issue. This happens particularly on systems where Windows 7 was updated to Windows 10.
You may consider this as an option. Perhaps, a repair of JAWS would fix it as well.


-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of
Gerald Levy via Groups.Io
Sent: Monday, July 15, 2019 9:58 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] extremely upset


Ann, nobody gives a flying bleep about blind computer users. Sorry to hear that Drop Box screwed you over.?? Last week Windows Update screwed me over by breaking the search box on my Windows 10 start menu.?? Does MS care??? Of course not.?? That's just the way it is, and there is nothing anyone can do about it. My techie friend is visiting me today to try to fix it, but if he can't, screw MS. I'll just install Classic Shell or some other third-party program to restore a working search box.?? MS management is so incompetent and arrogant that they release updates before they have been thoroughly tested for bugs.?? Windows 10 Feature Update 1903 is such a mess that MS is now preventing some computers from installing it to avoid potential problems.


Gerald



On 7/15/2019 9:02 AM, Ann Parsons wrote:
Morning all,

I use DropBox to save my files.?? I have important files in there
like my students' files.

Warning!?? Warning!! Warning!! DropBox is now touting a new and
improved desktop app that is supposed to make it possible to sync
your stuff with all the crap that's out there like google drive and
one drive and icloud and so on and on.?? The interface is a bunch of
buttons that don't work.?? I have tried on win7 and win10.?? It says
that I'm supposed to be seeing a list, but I'm not seeing one.?? I
can't access my folders.

I just sent a blistering message to DropBox, and they probably won't
answer me because right now I'm extremely emotional about this.?? I'm
being paid to tutor students, and I can't do that if I can't access
their folders and the info I need.?? I hope somebody who has some
clout can jump on these people and do considerable damage to them.??
If they have a new interface, then it's got to be accessible, and
right now it isn't.?? I'm so mad I could jump up and down on my roof
and scream!?? I don't suppose anyone can help me?

Ann P.








--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: extremely upset

Ron Canazzi
 

Hi Gerald,

I sent a message concerning this issue last week.  I didn't see your response to it as to whether or not it worked.
Looking back at the message, I can see where following the steps could be a bit tricky.  You have to close out all applications, move to the tdesktop, tab to the task bar and then right click on the vacant taskbar.  Then the options to show/hide the search bar show up.

On 7/15/2019 10:59 AM, Gerald Levy via Groups.Io wrote:

This problem has nothing to do with JAWS.?? The June Security Update to Windows 10 1809 broke the start menu search box, plain and simple.?? How do I know??? Because my techie friend accessed my computer remotely using Team Viewer and confirmed that there were no search results when I typed a search phrase into the search box. And I don't get any search results if I use Narrator or NVDA, either.


Gerald



On 7/15/2019 10:26 AM, Michael Mote wrote:
Hi Jerald.  I have seen the Windows 10 and search issue before, and actually, it may be due to JAWS.  In some cases, we have had to uninstall JAWS and reinstall it, in order to correct the search box issue.  This happens particularly on systems where Windows 7 was updated to Windows 10.
You may consider this as an option.  Perhaps, a repair of JAWS would fix it as well.


-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Gerald Levy via Groups.Io
Sent: Monday, July 15, 2019 9:58 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] extremely upset


Ann, nobody gives a flying bleep about blind computer users. Sorry to hear that Drop Box screwed you over.?? Last week Windows Update screwed me over by breaking the search box on my Windows 10 start menu.?? Does MS care??? Of course not.?? That's just the way it is, and there is nothing anyone can do about it. My techie friend is visiting me today to try to fix it, but if he can't, screw MS. I'll just install Classic Shell or some other third-party program to restore a working search box.?? MS management is so incompetent and arrogant that they release updates before they have been thoroughly tested for bugs.?? Windows 10 Feature Update 1903 is such a mess that MS is now preventing some computers from installing it to avoid potential problems.


Gerald



On 7/15/2019 9:02 AM, Ann Parsons wrote:
Morning all,

I use DropBox to save my files.?? I have important files in there like
my students' files.

Warning!?? Warning!! Warning!! DropBox is now touting a new and
improved desktop app that is supposed to make it possible to sync your
stuff with all the crap that's out there like google drive and one
drive and icloud and so on and on.?? The interface is a bunch of
buttons that don't work.?? I have tried on win7 and win10.?? It says
that I'm supposed to be seeing a list, but I'm not seeing one.?? I
can't access my folders.

I just sent a blistering message to DropBox, and they probably won't
answer me because right now I'm extremely emotional about this.?? I'm
being paid to tutor students, and I can't do that if I can't access
their folders and the info I need.?? I hope somebody who has some
clout can jump on these people and do considerable damage to them.??
If they have a new interface, then it's got to be accessible, and
right now it isn't.?? I'm so mad I could jump up and down on my roof
and scream!?? I don't suppose anyone can help me?

Ann P.






--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: My thoughts of the Technological World and its users with disabilities

Wayne Scott
 

Agrewith you on this. Idon’t have theknow-how to develop not app. I thank gfor applevis. Quite afew developers have gone to that site for our feedback on those apps. That's how the Blindfold games took off. All of my life, I have had to fight for what I need and got it! I'm not the yelling, screaming type. I just approach it calmly and let people know. I have also worked with the Americans With Disabilities Act, which ^so is so vague, it's ridiculous! Wayne

Wayne Scott "Everything happens in God's chime." 
 

On Jul 15, 2019, at 10:43 AM, Sharon Hooley <shooley42@...> wrote:

Hi,

I have a couple of thoughts about apps and websites that have become inaccessible or difficult to use when developers try to "improve" things.  While I agree that some, if not most, of these companies don't care about people like us, I also believe that if all of us think we can't change that, then it's a given that it won't change.  It takes pro-activeness to  improve things and help attitudes change over time, even if we don't see it till a future generation takes their place.   If it weren't for  just a few people who, for example, stood up for civil rights, we might not be where we are today.  They didn't accept that "somebody"  should do it.  I admit that I'm not very interested in advocacy  at this point, but that's something even I need to remind myself  of.

Another thing I wish is that we would build our own apps and websites that we can use to do the same things we want to do, or used to be able to do.  I think of apps like Edsharp text editor and  Pdf-to-Txt, developed by Jamal Mazurie,  and  others by Justin Dobinmeyer.   I'm not sure if I spelled their names just right.

My $2,000,000 worth, (smiley)

Sharon



Re: extremely upset

Cristóbal
 

I mean… At that point then, I’d consider using another cloud storage service. I remember back in the day trying out Dropbox, but again, Google Drive or BackUpSync or whatever they’re calling it now and OneDrive (I’ve got a business plan) offer way more storage and their desktop applications have always been accessible not to mention the web layout, I never had the need or interest in trying Dropbox again. Seems like I’m not missing much.

This of course probably isn’t too helpful since if you need access to your docs right now it doesn’t matter what the other services do, but something to keep in mind for the future for whenever this gets sorted out.

 

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Gene
Sent: Monday, July 15, 2019 9:12 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] extremely upset

 

The web interface is very inefficient to work with with screen-readers and I'm not sure it is fully accessible.

 

Gene

----- Original Message -----

From: Cristóbal

Sent: Monday, July 15, 2019 11:01 AM

Subject: Re: [TechTalk] extremely upset

 

I’m not a Dropbox user, but in general, if the desktop client for whatever reason isn't accessible, isn't there  always the web interface you can try accessing your files with? Not ideal depending on how it's laid out, but that should be an option to at least have access to whatever it is you need.
If Dropbox does in fact not offer access in this manner though, then at that point, I'd consider choosing another sync method. I'm a Google Drive and One Drive user for personal and business use as they offer more storage for cheaper prices and so far at least, everything's been nice and accessible. Be it on my PCs and iOS devices.
Good luck.




My thoughts of the Technological World and its users with disabilities

Sharon Hooley
 

Hi,

I have a couple of thoughts about apps and websites that have become inaccessible or difficult to use when developers try to "improve" things. While I agree that some, if not most, of these companies don't care about people like us, I also believe that if all of us think we can't change that, then it's a given that it won't change. It takes pro-activeness to improve things and help attitudes change over time, even if we don't see it till a future generation takes their place. If it weren't for just a few people who, for example, stood up for civil rights, we might not be where we are today. They didn't accept that "somebody" should do it. I admit that I'm not very interested in advocacy at this point, but that's something even I need to remind myself of.

Another thing I wish is that we would build our own apps and websites that we can use to do the same things we want to do, or used to be able to do. I think of apps like Edsharp text editor and Pdf-to-Txt, developed by Jamal Mazurie, and others by Justin Dobinmeyer. I'm not sure if I spelled their names just right.

My $2,000,000 worth, (smiley)

Sharon


Re: extremely upset

Gene
 

The web interface is very inefficient to work with with screen-readers and I'm not sure it is fully accessible.
 
Gene

----- Original Message -----
From: Cristóbal
Sent: Monday, July 15, 2019 11:01 AM
Subject: Re: [TechTalk] extremely upset

I’m not a Dropbox user, but in general, if the desktop client for whatever reason isn't accessible, isn't there  always the web interface you can try accessing your files with? Not ideal depending on how it's laid out, but that should be an option to at least have access to whatever it is you need.
If Dropbox does in fact not offer access in this manner though, then at that point, I'd consider choosing another sync method. I'm a Google Drive and One Drive user for personal and business use as they offer more storage for cheaper prices and so far at least, everything's been nice and accessible. Be it on my PCs and iOS devices.
Good luck.





Re: extremely upset

Gene
 

If so, that will save people a lot of trouble.  But do you have the new desktop application, displaying inaccessibly when you work directly in the application?
 
Gene
----- Original Message -----

Sent: Monday, July 15, 2019 10:59 AM
Subject: Re: [TechTalk] extremely upset

Nothing changes. you'll see your files and folders as per normal.  Cheers!

On 7/15/2019 11:50 PM, Gene wrote:
I just checked and I have an answer and another question.  If Dropbox is running, if you look at your files that way, you do see the DropBox options in the context menu.  But that raises this question:
With the new interface, when DropBox is running, will you see the files and folders or will you see the new inaccessible interface if you look at your files directly on the hard drive.  Perhaps we will get an answer.  its worth trying the suggestion but at this point, we don't know if it will work.
 
Gene
----- Original Message -----
From: Gene
Sent: Monday, July 15, 2019 10:39 AM
Subject: Re: [TechTalk] extremely upset

But will that help?  Since you are working with the folder on the hard drive using Windows Explorer, if you open the context menu, will you see any of the options you see when in the actual DropBox interface such as copy link?
 
Gene
----- Original Message -----
Sent: Monday, July 15, 2019 10:23 AM
Subject: Re: [TechTalk] extremely upset

Anne.  Go to your c:\user\name,, Anne or Parsons if you name your pc
thus, and navigate to your dropbox folder.  Your files should all be
there.  Cheers!

On 7/15/2019 9:02 PM, Ann Parsons wrote:
> Morning all,
>
> I use DropBox to save my files.  I have important files in there like
> my students' files.
>
> Warning!  Warning!! Warning!! DropBox is now touting a new and
> improved desktop app that is supposed to make it possible to sync your
> stuff with all the crap that's out there like google drive and one
> drive and icloud and so on and on.  The interface is a bunch of
> buttons that don't work.  I have tried on win7 and win10.  It says
> that I'm supposed to be seeing a list, but I'm not seeing one.  I
> can't access my folders.
>
> I just sent a blistering message to DropBox, and they probably won't
> answer me because right now I'm extremely emotional about this.  I'm
> being paid to tutor students, and I can't do that if I can't access
> their folders and the info I need.  I hope somebody who has some clout
> can jump on these people and do considerable damage to them.  If they
> have a new interface, then it's got to be accessible, and right now it
> isn't.  I'm so mad I could jump up and down on my roof and scream!  I
> don't suppose anyone can help me?
>
> Ann P.
>
--
Pictures paint a thousand words;
Melodies paint a thousand dreams;
Music paints a thousand worlds;
Movies light up fantasy screens.



-- 
Pictures paint a thousand words;
Melodies paint a thousand dreams;
Music paints a thousand worlds;
Movies light up fantasy screens.


Re: extremely upset

Gene
 

But I think it this case, it occurred with a full six monthly upgrade, which I think is too often.  Microsoft either can't or won't test them adequately and they have been criticized a good deal for there six month updates over about the last year and a half.  This is the kind of problem I wouldn't expect from monthly security and stability updates, though its possible.
 
But even if this is not a bug, but just something that might go wrong with a full upgrade, users shouldn't be exposed to the risk of random events every six months, even if low.  Users aren't clamoring for six month full upgrades of Windows.  In my opinion, annual upgrades are more than enough.
 
And that is why I won't upgrade a perfectly well working machine that I am satisfied with that is using a lower version of Windows.  If I want Windows 10, I'll buy a new machine.  That way, I'll have the other one available if Microsoft does something that really causes problems.
 
Gene

----- Original Message -----
Sent: Monday, July 15, 2019 10:55 AM
Subject: Re: [TechTalk] extremely upset

Which makes it more annoying for the end user since windows updates occur on average about once a month.  The cycle of security and bug fixes never seem to end, to the point of being ridiculous, and it becomes especially upsetting when it affects software that you need for your daily job routines.

On 7/15/2019 11:42 PM, Gene wrote:
Since this is the first I've heard of this problem on three lists of this sort I follow, it appears that it may be an uncommon or rare problem.  It may be a case of something wrong with this specific update and it may not even be a bug.  Sometimes, things just happen when you update Windows. 
 
Gene
----- Original Message -----
Sent: Monday, July 15, 2019 10:38 AM
Subject: Re: [TechTalk] extremely upset

Interesting though. I updated both my desktop computers, as well as my laptop, plus a host of client computers, and have not had an issue with the start menu search field.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Gerald Levy via Groups.Io
Sent: July 15, 2019 12:00 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] extremely upset


This problem has nothing to do with JAWS.?? The June Security Update to Windows 10 1809 broke the start menu search box, plain and simple.?? How do I know??? Because my techie friend accessed my computer remotely using Team Viewer and confirmed that there were no search results when I typed a search phrase into the search box. And I don't get any search results if I use Narrator or NVDA, either.


Gerald



On 7/15/2019 10:26 AM, Michael Mote wrote:
> Hi Jerald.  I have seen the Windows 10 and search issue before, and actually, it may be due to JAWS.  In some cases, we have had to uninstall JAWS and reinstall it, in order to correct the search box issue.  This happens particularly on systems where Windows 7 was updated to Windows 10.
> You may consider this as an option.  Perhaps, a repair of JAWS would fix it as well.
>
>
> -----Original Message-----
> From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of
> Gerald Levy via Groups.Io
> Sent: Monday, July 15, 2019 9:58 AM
> To: main@TechTalk.groups.io
> Subject: Re: [TechTalk] extremely upset
>
>
> Ann, nobody gives a flying bleep about blind computer users. Sorry to hear that Drop Box screwed you over.?? Last week Windows Update screwed me over by breaking the search box on my Windows 10 start menu.?? Does MS care??? Of course not.?? That's just the way it is, and there is nothing anyone can do about it. My techie friend is visiting me today to try to fix it, but if he can't, screw MS. I'll just install Classic Shell or some other third-party program to restore a working search box.?? MS management is so incompetent and arrogant that they release updates before they have been thoroughly tested for bugs.?? Windows 10 Feature Update 1903 is such a mess that MS is now preventing some computers from installing it to avoid potential problems.
>
>
> Gerald
>
>
>
> On 7/15/2019 9:02 AM, Ann Parsons wrote:
>> Morning all,
>>
>> I use DropBox to save my files.?? I have important files in there
>> like my students' files.
>>
>> Warning!?? Warning!! Warning!! DropBox is now touting a new and
>> improved desktop app that is supposed to make it possible to sync
>> your stuff with all the crap that's out there like google drive and
>> one drive and icloud and so on and on.?? The interface is a bunch of
>> buttons that don't work.?? I have tried on win7 and win10.?? It says
>> that I'm supposed to be seeing a list, but I'm not seeing one.?? I
>> can't access my folders.
>>
>> I just sent a blistering message to DropBox, and they probably won't
>> answer me because right now I'm extremely emotional about this.?? I'm
>> being paid to tutor students, and I can't do that if I can't access
>> their folders and the info I need.?? I hope somebody who has some
>> clout can jump on these people and do considerable damage to them.??
>> If they have a new interface, then it's got to be accessible, and
>> right now it isn't.?? I'm so mad I could jump up and down on my roof
>> and scream!?? I don't suppose anyone can help me?
>>
>> Ann P.
>>
>
>
>
>
>
>
>






-- 
Pictures paint a thousand words;
Melodies paint a thousand dreams;
Music paints a thousand worlds;
Movies light up fantasy screens.


Re: extremely upset

Cristóbal
 

I’m not a Dropbox user, but in general, if the desktop client for whatever reason isn't accessible, isn't there always the web interface you can try accessing your files with? Not ideal depending on how it's laid out, but that should be an option to at least have access to whatever it is you need.
If Dropbox does in fact not offer access in this manner though, then at that point, I'd consider choosing another sync method. I'm a Google Drive and One Drive user for personal and business use as they offer more storage for cheaper prices and so far at least, everything's been nice and accessible. Be it on my PCs and iOS devices.
Good luck.


Re: extremely upset

Jaffar Sidek
 

Nothing changes. you'll see your files and folders as per normal.  Cheers!

On 7/15/2019 11:50 PM, Gene wrote:
I just checked and I have an answer and another question.  If Dropbox is running, if you look at your files that way, you do see the DropBox options in the context menu.  But that raises this question:
With the new interface, when DropBox is running, will you see the files and folders or will you see the new inaccessible interface if you look at your files directly on the hard drive.  Perhaps we will get an answer.  its worth trying the suggestion but at this point, we don't know if it will work.
 
Gene
----- Original Message -----
From: Gene
Sent: Monday, July 15, 2019 10:39 AM
Subject: Re: [TechTalk] extremely upset

But will that help?  Since you are working with the folder on the hard drive using Windows Explorer, if you open the context menu, will you see any of the options you see when in the actual DropBox interface such as copy link?
 
Gene
----- Original Message -----
Sent: Monday, July 15, 2019 10:23 AM
Subject: Re: [TechTalk] extremely upset

Anne.  Go to your c:\user\name,, Anne or Parsons if you name your pc
thus, and navigate to your dropbox folder.  Your files should all be
there.  Cheers!

On 7/15/2019 9:02 PM, Ann Parsons wrote:
> Morning all,
>
> I use DropBox to save my files.  I have important files in there like
> my students' files.
>
> Warning!  Warning!! Warning!! DropBox is now touting a new and
> improved desktop app that is supposed to make it possible to sync your
> stuff with all the crap that's out there like google drive and one
> drive and icloud and so on and on.  The interface is a bunch of
> buttons that don't work.  I have tried on win7 and win10.  It says
> that I'm supposed to be seeing a list, but I'm not seeing one.  I
> can't access my folders.
>
> I just sent a blistering message to DropBox, and they probably won't
> answer me because right now I'm extremely emotional about this.  I'm
> being paid to tutor students, and I can't do that if I can't access
> their folders and the info I need.  I hope somebody who has some clout
> can jump on these people and do considerable damage to them.  If they
> have a new interface, then it's got to be accessible, and right now it
> isn't.  I'm so mad I could jump up and down on my roof and scream!  I
> don't suppose anyone can help me?
>
> Ann P.
>
--
Pictures paint a thousand words;
Melodies paint a thousand dreams;
Music paints a thousand worlds;
Movies light up fantasy screens.



-- 
Pictures paint a thousand words;
Melodies paint a thousand dreams;
Music paints a thousand worlds;
Movies light up fantasy screens.


Re: extremely upset

Jaffar Sidek
 

Which makes it more annoying for the end user since windows updates occur on average about once a month.  The cycle of security and bug fixes never seem to end, to the point of being ridiculous, and it becomes especially upsetting when it affects software that you need for your daily job routines.

On 7/15/2019 11:42 PM, Gene wrote:
Since this is the first I've heard of this problem on three lists of this sort I follow, it appears that it may be an uncommon or rare problem.  It may be a case of something wrong with this specific update and it may not even be a bug.  Sometimes, things just happen when you update Windows. 
 
Gene
----- Original Message -----
Sent: Monday, July 15, 2019 10:38 AM
Subject: Re: [TechTalk] extremely upset

Interesting though. I updated both my desktop computers, as well as my laptop, plus a host of client computers, and have not had an issue with the start menu search field.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Gerald Levy via Groups.Io
Sent: July 15, 2019 12:00 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] extremely upset


This problem has nothing to do with JAWS.?? The June Security Update to Windows 10 1809 broke the start menu search box, plain and simple.?? How do I know??? Because my techie friend accessed my computer remotely using Team Viewer and confirmed that there were no search results when I typed a search phrase into the search box. And I don't get any search results if I use Narrator or NVDA, either.


Gerald



On 7/15/2019 10:26 AM, Michael Mote wrote:
> Hi Jerald.  I have seen the Windows 10 and search issue before, and actually, it may be due to JAWS.  In some cases, we have had to uninstall JAWS and reinstall it, in order to correct the search box issue.  This happens particularly on systems where Windows 7 was updated to Windows 10.
> You may consider this as an option.  Perhaps, a repair of JAWS would fix it as well.
>
>
> -----Original Message-----
> From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of
> Gerald Levy via Groups.Io
> Sent: Monday, July 15, 2019 9:58 AM
> To: main@TechTalk.groups.io
> Subject: Re: [TechTalk] extremely upset
>
>
> Ann, nobody gives a flying bleep about blind computer users. Sorry to hear that Drop Box screwed you over.?? Last week Windows Update screwed me over by breaking the search box on my Windows 10 start menu.?? Does MS care??? Of course not.?? That's just the way it is, and there is nothing anyone can do about it. My techie friend is visiting me today to try to fix it, but if he can't, screw MS. I'll just install Classic Shell or some other third-party program to restore a working search box.?? MS management is so incompetent and arrogant that they release updates before they have been thoroughly tested for bugs.?? Windows 10 Feature Update 1903 is such a mess that MS is now preventing some computers from installing it to avoid potential problems.
>
>
> Gerald
>
>
>
> On 7/15/2019 9:02 AM, Ann Parsons wrote:
>> Morning all,
>>
>> I use DropBox to save my files.?? I have important files in there
>> like my students' files.
>>
>> Warning!?? Warning!! Warning!! DropBox is now touting a new and
>> improved desktop app that is supposed to make it possible to sync
>> your stuff with all the crap that's out there like google drive and
>> one drive and icloud and so on and on.?? The interface is a bunch of
>> buttons that don't work.?? I have tried on win7 and win10.?? It says
>> that I'm supposed to be seeing a list, but I'm not seeing one.?? I
>> can't access my folders.
>>
>> I just sent a blistering message to DropBox, and they probably won't
>> answer me because right now I'm extremely emotional about this.?? I'm
>> being paid to tutor students, and I can't do that if I can't access
>> their folders and the info I need.?? I hope somebody who has some
>> clout can jump on these people and do considerable damage to them.??
>> If they have a new interface, then it's got to be accessible, and
>> right now it isn't.?? I'm so mad I could jump up and down on my roof
>> and scream!?? I don't suppose anyone can help me?
>>
>> Ann P.
>>
>
>
>
>
>
>
>






-- 
Pictures paint a thousand words;
Melodies paint a thousand dreams;
Music paints a thousand worlds;
Movies light up fantasy screens.


Re: extremely upset

Gene
 

I just checked and I have an answer and another question.  If Dropbox is running, if you look at your files that way, you do see the DropBox options in the context menu.  But that raises this question:
With the new interface, when DropBox is running, will you see the files and folders or will you see the new inaccessible interface if you look at your files directly on the hard drive.  Perhaps we will get an answer.  its worth trying the suggestion but at this point, we don't know if it will work.
 
Gene

----- Original Message -----
From: Gene
Sent: Monday, July 15, 2019 10:39 AM
Subject: Re: [TechTalk] extremely upset

But will that help?  Since you are working with the folder on the hard drive using Windows Explorer, if you open the context menu, will you see any of the options you see when in the actual DropBox interface such as copy link?
 
Gene
----- Original Message -----
Sent: Monday, July 15, 2019 10:23 AM
Subject: Re: [TechTalk] extremely upset

Anne.  Go to your c:\user\name,, Anne or Parsons if you name your pc
thus, and navigate to your dropbox folder.  Your files should all be
there.  Cheers!

On 7/15/2019 9:02 PM, Ann Parsons wrote:
> Morning all,
>
> I use DropBox to save my files.  I have important files in there like
> my students' files.
>
> Warning!  Warning!! Warning!! DropBox is now touting a new and
> improved desktop app that is supposed to make it possible to sync your
> stuff with all the crap that's out there like google drive and one
> drive and icloud and so on and on.  The interface is a bunch of
> buttons that don't work.  I have tried on win7 and win10.  It says
> that I'm supposed to be seeing a list, but I'm not seeing one.  I
> can't access my folders.
>
> I just sent a blistering message to DropBox, and they probably won't
> answer me because right now I'm extremely emotional about this.  I'm
> being paid to tutor students, and I can't do that if I can't access
> their folders and the info I need.  I hope somebody who has some clout
> can jump on these people and do considerable damage to them.  If they
> have a new interface, then it's got to be accessible, and right now it
> isn't.  I'm so mad I could jump up and down on my roof and scream!  I
> don't suppose anyone can help me?
>
> Ann P.
>
--
Pictures paint a thousand words;
Melodies paint a thousand dreams;
Music paints a thousand worlds;
Movies light up fantasy screens.




Re: extremely upset

Jaffar Sidek
 

Yup it does, just as long as you remember to enable the dropbox service by pressing enter on the dropbox icon on your desktop.


On 7/15/2019 11:39 PM, Gene wrote:

But will that help?  Since you are working with the folder on the hard drive using Windows Explorer, if you open the context menu, will you see any of the options you see when in the actual DropBox interface such as copy link?
 
Gene
----- Original Message -----
Sent: Monday, July 15, 2019 10:23 AM
Subject: Re: [TechTalk] extremely upset

Anne.  Go to your c:\user\name,, Anne or Parsons if you name your pc
thus, and navigate to your dropbox folder.  Your files should all be
there.  Cheers!

On 7/15/2019 9:02 PM, Ann Parsons wrote:
> Morning all,
>
> I use DropBox to save my files.  I have important files in there like
> my students' files.
>
> Warning!  Warning!! Warning!! DropBox is now touting a new and
> improved desktop app that is supposed to make it possible to sync your
> stuff with all the crap that's out there like google drive and one
> drive and icloud and so on and on.  The interface is a bunch of
> buttons that don't work.  I have tried on win7 and win10.  It says
> that I'm supposed to be seeing a list, but I'm not seeing one.  I
> can't access my folders.
>
> I just sent a blistering message to DropBox, and they probably won't
> answer me because right now I'm extremely emotional about this.  I'm
> being paid to tutor students, and I can't do that if I can't access
> their folders and the info I need.  I hope somebody who has some clout
> can jump on these people and do considerable damage to them.  If they
> have a new interface, then it's got to be accessible, and right now it
> isn't.  I'm so mad I could jump up and down on my roof and scream!  I
> don't suppose anyone can help me?
>
> Ann P.
>
--
Pictures paint a thousand words;
Melodies paint a thousand dreams;
Music paints a thousand worlds;
Movies light up fantasy screens.



-- 
Pictures paint a thousand words;
Melodies paint a thousand dreams;
Music paints a thousand worlds;
Movies light up fantasy screens.

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