Hi everyone,

While I have had a fair amount of experience using Zoom, I am a total newbie when it comes to Microsoft Teams.  I am using Windows 10 with JAWS 2019, and am wondering if Teams is accessible and, if so, are instructions for using Teams available for newbies like me.

Thanks in advance for any assistance.

Greg Daniel

Columbus, Ohio

Hello Adrien,

When I contacted the Avast! Customer support three days ago, I logged into my Avast! account and made use of the chat facility to get what I wanted. Their response was pretty fast. Perhaps it may do well for you to give it a try. Ask them if they can furnish you with an email address to a live customer support rep.

Kind regards,

Tim.

Hi Tim

This is what I sent to another list. I don't know if anyone else on here has had similar problems but I am finding it increasingly difficult to contact support representatives at some larger companies. For example a few months ago I purchased the latest nero, trying to get a refund was a nightmare. On the 2 checkout website it tells you how to apply for your refund but the actual portal is not accessible, way back you used to be able to log-in and apply for a support ticket but not now. I had a similar experience this week after I purchased avast secure line vpn, I could log-in and get to my account and subscription portal but the rest had to be done by mum, it doesn't matter which browser I used firefox or chrome, the problems were the same and none of the screen readers could help. We used to be able to get e-mail addresses for support but not any more, you can't even find them on google, a lot of these companies use the same sellers i.e. clever bridge and  digital river among others , not all companies allow you to try before you buy, from now on, unless I can try something before I pay for it, I won’t be buying it in case it doesn’t work with a screen reader and I have to get a refund, they really aren’t making it easy for us now, a lot of the software interfaces are getting harder to use.   

Hi Adrien,

If you go to support.avast.com, they should be able to help you with your issue. That was what I did when I needed to retrieve an activation key that just wasn’t in my subscription list. Or you may go directly to www.avast.com › contacts.

Kind regards,

Tim.

Hi

Is it my imagination or is it getting more and more difficult to buy software and then try and get support from companies like avast and nero. There support pages are getting harder to find your way around. I got avast secure line vpn and want to get a refund for the soft ware easier said than done. Does anyone know of an email address that still work

This has happened to my partner after every major Windows update. She

has a Dell Lattitude and is using JAWS. Dell had her disable the Real

Tech audio drivers so the computer would use the computer speakers.

This does fix the issue but like I said, every major update

re-installs the Real Tech drivers again and this process starts all

over again. Hope this helps.

Wendy Walker

On 6/4/20, heather albright <kd5cbl@gmail.com> wrote:

Hello, after the windows update, my sound is crappy, it gets really loud

and

than goes really low. It saids my drivers are up to date . So how do I

fix

this issue, it is quite annoying I am using jaws or NVDA they both have

the

same issue, loud and low. Thanks Heather

Hi Tim

This is what I sent to another list. I don't know if anyone else on here has had similar problems but I am finding it increasingly difficult to contact support representatives at some larger companies. For example a few months ago I purchased the latest nero, trying to get a refund was a nightmare. On the 2 checkout website it tells you how to apply for your refund but the actual portal is not accessible, way back you used to be able to log-in and apply for a support ticket but not now. I had a similar experience this week after I purchased avast secure line vpn, I could log-in and get to my account and subscription portal but the rest had to be done by mum, it doesn't matter which browser I used firefox or chrome, the problems were the same and none of the screen readers could help. We used to be able to get e-mail addresses for support but not any more, you can't even find them on google, a lot of these companies use the same sellers i.e. clever bridge and  digital river among others , not all companies allow you to try before you buy, from now on, unless I can try something before I pay for it, I won’t be buying it in case it doesn’t work with a screen reader and I have to get a refund, they really aren’t making it easy for us now, a lot of the software interfaces are getting harder to use.   

Hi Adrien,

If you go to support.avast.com, they should be able to help you with your issue. That was what I did when I needed to retrieve an activation key that just wasn’t in my subscription list. Or you may go directly to www.avast.com › contacts.

Kind regards,

Tim.

Hi

Is it my imagination or is it getting more and more difficult to buy software and then try and get support from companies like avast and nero. There support pages are getting harder to find your way around. I got avast secure line vpn and want to get a refund for the soft ware easier said than done. Does anyone know of an email address that still work

Oh, I hate when they don't tell you what they did.  It's like they're afraid

that then, you will be able to do it yourself and won't call back.  Not

fair!  Unless the guy's english was so bad he didn't know how to tell you.

But that's still not fair.  Pam.

-----Original Message-----

From: heather albright

Sent: Thursday, June 04, 2020 4:25 PM

To: main@TechTalk.groups.io

Subject: Re: [TechTalk] having sound issues

I have an hp desktop. So I called MS support and they had to fix my drivers

that would not update, i guess. I asked the guy to tell me what he did and I

guess he did not get it. So they fixed it but, I do not know what they did

even though I asked him how they resolved my issues!It seems I have 2 sound

cards according to him which I did not know I did have. So I still do not

know which one jaws is using, they did not tell me! I did not get a report

of what they did after the call so if it happens again, I still do not know

how to fix it on my own! I ran the trouble shooter and it kept telling

everything was worker right but, when he did it, it said it had problems. So

wondering what he did to fix them for next time woe!  Heather

----- Original Message -----

From: "wendy Sheld-Walker" <wenincal@...>

To: <main@techtalk.groups.io>

Sent: Thursday, June 4, 2020 2:33 PM

Subject: Re: [TechTalk] having sound issues

> This has happened to my partner after every major Windows update. She

> has a Dell Lattitude and is using JAWS. Dell had her disable the Real

> Tech audio drivers so the computer would use the computer speakers.

> This does fix the issue but like I said, every major update

> re-installs the Real Tech drivers again and this process starts all

> over again. Hope this helps.

> 

> Wendy Walker

> 

> 

> On 6/4/20, heather albright <kd5cbl@...> wrote:

>> Hello, after the windows update, my sound is crappy, it gets really loud

>> and

>> than goes really low. It saids my drivers are up to date . So how do I

>> fix

>> this issue, it is quite annoying I am using jaws or NVDA they both have

>> the

>> same issue, loud and low. Thanks Heather

>> 

>> 

>> 

>> 

>> 

> 

> 

> 

--

This email has been checked for viruses by AVG.

https://www.avg.com

Hi Adrien,

If you go to support.avast.com, they should be able to help you with your issue. That was what I did when I needed to retrieve an activation key that just wasn’t in my subscription list. Or you may go directly to www.avast.com › contacts.

Kind regards,

Tim.

Hi

Is it my imagination or is it getting more and more difficult to buy software and then try and get support from companies like avast and nero. There support pages are getting harder to find your way around. I got avast secure line vpn and want to get a refund for the soft ware easier said than done. Does anyone know of an email address that still work

Hello group. Has anyone had any experience with using an accessible
audio editor that will allow you to change the pitch of a track? I'm
using Windows10 or I can possibly use a mac if necessary. Thanks for
your help.
Melissa

Hi Chris,

No Humanware Companiln required.
I just use the standard windows keystrokes to select drives,folders, and files.
Then I use the f2 key to rename the selected file.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of chris judge
Sent: June-04-20 11:39 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] titling notes recorded on Victor reader

I believe you need to use the humanware companion to do that.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Troy Burnham
Sent: June 4, 2020 1:18 PM
To: main@TechTalk.groups.io
Subject: [TechTalk] titling notes recorded on Victor reader

Hi all,

Does anybody know how to give titles to notes I record on my Victor reader stream? I think I read that this can be done but I'm not sure how.

Thanks.

Troy

This has happened to my partner after every major Windows update. She
has a Dell Lattitude and is using JAWS. Dell had her disable the Real
Tech audio drivers so the computer would use the computer speakers.
This does fix the issue but like I said, every major update
re-installs the Real Tech drivers again and this process starts all
over again. Hope this helps.

Wendy Walker


On 6/4/20, heather albright <kd5cbl@gmail.com> wrote:

Hello, after the windows update, my sound is crappy, it gets really loud and
than goes really low. It saids my drivers are up to date . So how do I fix
this issue, it is quite annoying I am using jaws or NVDA they both have the
same issue, loud and low. Thanks Heather

In the case of BARD, I am using IE 11. But on most sites I am using Chrome. I would love to know how to do it in either one.

TerriLynne

I am using JAWS 20 with Windows 10. I updated my email with BARD and had to then update my password. When I go to the initial log-in page, I have to type in my new information, and then it asks me if I want to have it stored for further use. Then in what seems to be about a fourth of a second, it moves on to the main page. Does anyone know how I can accept their offer to store the new email address and password?

Thanks for any help,

TerriLynne

On Jun 4, 2020, at 7:15 PM, Greg Daniel <gdaniel@...> wrote:

 Monte,

I have an older 1TB Western Digital USB drive, and I ran the PC executable and am backing up my files on my desktop computer.  I am using JAWS 2019 and Windows 10, but haven't yet figured out how to schedule the timing of backups; so far, I've let them happen when they will, but hope to get some assistance in order to figure out a better way to schedule backups.

Greg

At 07:09 PM 6/4/2020, you wrote:

Hi List,
 
Tlday I got a 4 tb usb powered  external drive.  It is a Western Digital My Passport.
There are 2 applications  on the drive; 1 is for the mac and the other for windows.
Do I need to run the windows application if I want to use this device with my pc?
Thanks,
Monte
 
P s;  I purchased it from
 
www.amazon.ca
for 150 bucks Canadian, including taxes.

Hi

Is it my imagination or is it getting more and more difficult to buy software and then try and get support from companies like avast and nero. There support pages are getting harder to find your way around. I got avast secure line vpn and want to get a refund for the soft ware easier said than done. Does anyone know of an email address that still work

Monte,

I have an older 1TB Western Digital USB drive, and I ran the PC executable and am backing up my files on my desktop computer.  I am using JAWS 2019 and Windows 10, but haven't yet figured out how to schedule the timing of backups; so far, I've let them happen when they will, but hope to get some assistance in order to figure out a better way to schedule backups.

Greg

At 07:09 PM 6/4/2020, you wrote:

Hi List,
 
Tlday I got a 4 tb usb powered  external drive.  It is a Western Digital My Passport.
There are 2 applications  on the drive; 1 is for the mac and the other for windows.
Do I need to run the windows application if I want to use this device with my pc?
Thanks,
Monte
 
P s;  I purchased it from
 
www.amazon.ca
for 150 bucks Canadian, including taxes.

Hi List,
 
Tlday I got a 4 tb usb powered  external drive.  It is a Western Digital My Passport.
There are 2 applications  on the drive; 1 is for the mac and the other for windows.
Do I need to run the windows application if I want to use this device with my pc?
Thanks,
Monte
 
P s;  I purchased it from
 
www.amazon.ca
for 150 bucks Canadian, including taxes.

The 850 only has 1 switch like that, but I think the battery is inside with everything else

Hi William.  I have an HP Elitebook 8570P, and if your laptop is anything like mine, on the bottom near the rear of the unit where the battery is located, you will find 2 releases that feel like switches that are spring loaded.  One of them releases the battery, and the other releases the cover.  With the unit on a table with the rear facing you, I believe that the left latch releases the battery, just release it and tilt the battery toward you.  The right latch releases the cover, just kind of push down gently and slide it away from you.  My HD was held in with four spring-loaded screws.  It is very easy to replace.

I have a HP Elitebook 850 and I want to replace the 320gb drive with a larger one.

Does anybody know how to unlock the cover?

It has a slide release switch, but also needs to be unlocked, and I can’t figure out where the lock is or how to unlock it.

Thanks

William Vandervest

Timelord09@...

There are none so blind as those who will not se “anon”e