Date   

Where O' Where Did My Siri Go?

Ron Canazzi
 

Hi Group,

first of all, I was very afraid of the iPhone and although I saw its power, I was very reticent to get one.  Finally I got one and despite all my fears, I was able to master the touch gestures and VoiceOver navigation techniques with relative ease.  Long story short: I almost never use Siri.  I wanted to find out some trivia information earlier today and I pressed the home key and said: 'Hey Siri: What President's last name ends with the letter 'T?'  There was no answer.  I tried it again.  I tried asking simpler questions--still no go.  I turned off VoiceOver. I went to settings/Siri and Search and everything was supposedly enabled.

Maybe she's mad at me for ignoring her for over a year. I joke, but seriously, what could have happened that she doesn't respond at all?

Any help would be greatly appreciated.

--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Pinning to the Taskbar

Mike B
 

Hi All,
 
Are there any programs that will allow you to pin more items to the Taskbar beyond the 10 you get by default for Windows 10?  Thanks much.

Take care.  Mike.  Sent from my iBarstool.
I don't know the key to success, but the key to failure is trying to please everybody.


Re: Turning Off Windows Defender

Mike B
 


Hi Rich,
 
For Windows 10 1909, 18363.900, try the following:
1. Press, Windows key + I, for settings, tab 1 time to, System, press the, End key, to take you to, Update and Security, and press enter.
2. Tab 1 time into the list, down arrow to, Windows Security, and press enter.
3. Tab 2 times to the, Virus and threat protection button, and press enter.
4. Tab to the, Virus and threat protection manage settings link, and press enter.
5. You should be on, Real Time protection, press the spacebar to uncheck this, that's it.

Take care.  Mike.  Sent from my iBarstool.
I don't know the key to success, but the key to failure is trying to please everybody.

----- Original Message -----
Sent: Friday, July 03, 2020 8:56 PM
Subject: [TechTalk] Turning Off Windows Defender

I need to turn off Windows Defender in Windows 10 in order to do some
testing. What is the easiest way to do this?

--
Rich De Steno




Turning Off Windows Defender

Rich DeSteno
 

I need to turn off Windows Defender in Windows 10 in order to do some testing.  What is the easiest way to do this?

--
Rich De Steno


Re: grabbing videos from animations

Gene
 

I made a mistake. The file is mp4.

Gene

-----Original Message-----
From: Gene
Sent: Friday, July 03, 2020 8:42 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] grabbing videos from animations

Also, I just tried using the 3.1 version of Pontes Media Downloader. It
downloaded the file but it didn't convert it and it didn't know when it had
finished. Looking around at information there is an error notice.
Evidently, the program can download the original m4a file but it can't
convert it. If you press enter. it may play in Windows Media Player. If
not, set the file type to play in that player unless you want to use another
player.

Gene
-----Original Message-----
From: heather albright
Sent: Friday, July 03, 2020 7:18 PM
To: TechTalk@groups.io
Subject: [TechTalk] grabbing videos from animations


Hay, now my teacher is using

animations that have audio. Pontes Media Downloader is not picking these up.
Is there another way? They call them info graphics. I have the link for
coping with stress. I thought it would grab it like the other videos.

https://yaqeeninstitute.org/sarah-sultan/20-ways-to-cope-with-stress-animation/?utm_campaign=Newsletter&utm_medium=email&_hsmi=90697200&_hsenc=p2ANqtz-_p39iKegGbUXmjoQ3l0QxSNoOHdiop8c4Rel4fzfvGm2rHVfljSkf5ApjFY5xUYdOe18OB0vHthFHEpj5VCXThJQdEZw&utm_content=90697200&utm_source=hs_email

thanks Heather


Re: grabbing videos from animations

Gene
 

Also, I just tried using the 3.1 version of Pontes Media Downloader. It downloaded the file but it didn't convert it and it didn't know when it had finished. Looking around at information there is an error notice. Evidently, the program can download the original m4a file but it can't convert it. If you press enter. it may play in Windows Media Player. If not, set the file type to play in that player unless you want to use another player.

Gene

-----Original Message-----
From: heather albright
Sent: Friday, July 03, 2020 7:18 PM
To: TechTalk@groups.io
Subject: [TechTalk] grabbing videos from animations


Hay, now my teacher is using

animations that have audio. Pontes Media Downloader is not picking these up. Is there another way? They call them info graphics. I have the link for coping with stress. I thought it would grab it like the other videos.

https://yaqeeninstitute.org/sarah-sultan/20-ways-to-cope-with-stress-animation/?utm_campaign=Newsletter&utm_medium=email&_hsmi=90697200&_hsenc=p2ANqtz-_p39iKegGbUXmjoQ3l0QxSNoOHdiop8c4Rel4fzfvGm2rHVfljSkf5ApjFY5xUYdOe18OB0vHthFHEpj5VCXThJQdEZw&utm_content=90697200&utm_source=hs_email

thanks Heather


Re: grabbing videos from animations

Gene
 

There are times when sites are set up in such a way that you can't get the file or it is a lot of work and not at all certain you can find out how. I would suggest you learn how to use a program like Virtual Recorder to reccord the audio while the file plays. If you are interested, I'll discuss the subject further.

Gene

-----Original Message-----
From: heather albright
Sent: Friday, July 03, 2020 7:18 PM
To: TechTalk@groups.io
Subject: [TechTalk] grabbing videos from animations


Hay, now my teacher is using

animations that have audio. Pontes Media Downloader is not picking these up. Is there another way? They call them info graphics. I have the link for coping with stress. I thought it would grab it like the other videos.

https://yaqeeninstitute.org/sarah-sultan/20-ways-to-cope-with-stress-animation/?utm_campaign=Newsletter&utm_medium=email&_hsmi=90697200&_hsenc=p2ANqtz-_p39iKegGbUXmjoQ3l0QxSNoOHdiop8c4Rel4fzfvGm2rHVfljSkf5ApjFY5xUYdOe18OB0vHthFHEpj5VCXThJQdEZw&utm_content=90697200&utm_source=hs_email

thanks Heather


grabbing videos from animations

heather albright
 

Hay, now my teacher is using

animations that have audio. Pontes Media Downloader is not picking these up. Is there another way? They call them info graphics. I have the link for coping with stress. I thought it would grab it like the other videos.

https://yaqeeninstitute.org/sarah-sultan/20-ways-to-cope-with-stress-animation/?utm_campaign=Newsletter&utm_medium=email&_hsmi=90697200&_hsenc=p2ANqtz-_p39iKegGbUXmjoQ3l0QxSNoOHdiop8c4Rel4fzfvGm2rHVfljSkf5ApjFY5xUYdOe18OB0vHthFHEpj5VCXThJQdEZw&utm_content=90697200&utm_source=hs_email

thanks Heather


Re: wifi boosters?

Troy Burnham
 

I don't know what router I have, just that my cable company is Spectrum and I think they provided the router.

I'm only using voice, no video and it's only voice that drops. I can't hear them, and I assume they can't hear me although since I can't hear them I've never tried to see if they can hear me or not.

The team talk server I'm connecting to is on the net, it's part of out-of-sight.net.

The wall between me and the router when I'm outside is mostly brick, there is a big window nearby but we keep a metal hurricane shutter pulled down over it.

I've never checked the number of bars I have, but inside I have 3 wifi bars and when I have checked the bars for my wifi connection I usually have 1 or 2.

Troy

On 7/3/2020 3:52 PM, Norman wrote:
There are a lot of variables here.

1, what's the make and model of the router you have?

2, are you sending both voice and video?

3, is the teamtalk server on your network or somewhere on the net?

4, what kind of material are the walls made of between you and the router?

5, how many bars of wifi signal do you have when you're 30 feet away from the router?

6, does it work on a cell connection?

7, does voice drop completely where you can't here anyone and they can't here you? or does only one side of the connection drop?

Voice communications are not as demanding on bandwidth as some might think but you do have to have a completely solid connection to make it work.



Thanks.



On 7/3/2020 2:05 PM, Troy Burnham wrote:
Hi all,

I don't know if it's a wifi booster that I need but I chat with friends using the team talk app on my iPhone 7 every morning and if I go outside, even though I'm no more than 30 feet from my router my connection to the server gets dropped quite often for a few seconds at a time.

I've called Spectrum and they've come and checked my router, once they said there was no problems and the second time they changed the router, but I still have the problem. Would a wifi booster help this problem and if so which one if the best? Btw when I'm using team talk to chat online is the only time that I have this problem of my connection dropping, and the further away I get from the router the problem seems to get worse.

Thanks.

Troy





Re: wifi boosters?

Troy Burnham
 

I know that when I leave the house, once I get out of range of my wifi the cell connection takes over. I've never tried chatting on the cell connection, not recently anyway, so I don't know if I have the same problem then or not. I'll be chatting on team talk tomorrow morning so I will switch over to the cell connection and see if that helps.

Troy

On 7/3/2020 2:42 PM, Olusegun -- Victory Associates LTD, Inc. wrote:
Troy, is your cell service incapable of switching between WI-FI and data?
Or, do you have data turned off permanently on your cell service?

I asked these questions because if mobile data is working on your cell
network, there need not be a degradation in the quality of transmission.

Sincerely,
Olusegun
Denver, Colorado



Dual boot WinXP and Win10 #a11y

sergiawstu@...
 

I'm planning to dual boot Windows XP and Windows 10. My computer would be compatible with XP but there are an exception, my SATA Hard Disk. I found in a Spanish page an unattended Windows XP which don't have any drivers. I collected all realtec audio driver inf files and SATA drivers, but NLite don't allow me to use it, gives me some errors and apparently don't show me any window to search the folder of the drivers. I see another possibility, use a Talking Preinstallation Environment. I read in this group that there were a Windows XP Talking Preinstallation Environment and a Windows 7 Talking Preinstallation Environment, but that link don't work. What TWPE can I use to install Windows XP without problems? Before installing it, I will Install Windows 10 in another partition.


Re: wifi boosters?

Norman
 

There are a lot of variables here.

1, what's the make and model of the router you have?

2, are you sending both voice and video?

3, is the teamtalk server on your network or somewhere on the net?

4, what kind of material are the walls made of between you and the router?

5, how many bars of wifi signal do you have when you're 30 feet away from the router?

6, does it work on a cell connection?

7, does voice drop completely where you can't here anyone and they can't here you? or does only one side of the connection drop?

Voice communications are not as demanding on bandwidth as some might think but you do have to have a completely solid connection to make it work.



Thanks.

On 7/3/2020 2:05 PM, Troy Burnham wrote:
Hi all,

I don't know if it's a wifi booster that I need but I chat with friends using the team talk app on my iPhone 7 every morning and if I go outside, even though I'm no more than 30 feet from my router my connection to the server gets dropped quite often for a few seconds at a time.

I've called Spectrum and they've come and checked my router, once they said there was no problems and the second time they changed the router, but I still have the problem. Would a wifi booster help this problem and if so which one if the best? Btw when I'm using team talk to chat online is the only time that I have this problem of my connection dropping, and the further away I get from the router the problem seems to get worse.

Thanks.

Troy




Re: wifi boosters?

Olusegun -- Victory Associates LTD, Inc.
 

Troy, is your cell service incapable of switching between WI-FI and data?
Or, do you have data turned off permanently on your cell service?

I asked these questions because if mobile data is working on your cell
network, there need not be a degradation in the quality of transmission.

Sincerely,
Olusegun
Denver, Colorado


Re: wifi boosters?

Gene
 

You say it’s the only time you have this problem. It is the only time your connection slows enough to cause problems with this activity. Other activities you do evidently don't require as much speed and the farther away you get from the radio signal of the router, the more the speed slows down.

I doubt the behavior is different from other peoples regarding routers. It might save you a lot of time and inconvenience if you ask about things before doing something like changing a router. I suspect that others would tell you that you are doing one of the most demanding things on speed when you use such a service, carrying audio and video in two directions in real time.


Gene

On Jul 3, 2020, at 2:05 PM, Troy Burnham <troyburnham34@...> wrote:

Hi all,

I don't know if it's a wifi booster that I need but I chat with friends using the team talk app on my iPhone 7 every morning and if I go outside, even though I'm no more than 30 feet from my router my connection to the server gets dropped quite often for a few seconds at a time.

I've called Spectrum and they've come and checked my router, once they said there was no problems and the second time they changed the router, but I still have the problem. Would a wifi booster help this problem and if so which one if the best? Btw when I'm using team talk to chat online is the only time that I have this problem of my connection dropping, and the further away I get from the router the problem seems to get worse.

Thanks.

Troy





Re: wifi boosters?

 

Hi Troy,
I would recommend a Wi-Fi extender. This will allow your Wi-Fi to be pushed out farther. As for brands I’m not sure.
Hope this helps,


Ashley Breger

On Jul 3, 2020, at 2:05 PM, Troy Burnham <troyburnham34@...> wrote:

Hi all,

I don't know if it's a wifi booster that I need but I chat with friends using the team talk app on my iPhone 7 every morning and if I go outside, even though I'm no more than 30 feet from my router my connection to the server gets dropped quite often for a few seconds at a time.

I've called Spectrum and they've come and checked my router, once they said there was no problems and the second time they changed the router, but I still have the problem. Would a wifi booster help this problem and if so which one if the best? Btw when I'm using team talk to chat online is the only time that I have this problem of my connection dropping, and the further away I get from the router the problem seems to get worse.

Thanks.

Troy





wifi boosters?

Troy Burnham
 

Hi all,

I don't know if it's a wifi booster that I need but I chat with friends using the team talk app on my iPhone 7 every morning and if I go outside, even though I'm no more than 30 feet from my router my connection to the server gets dropped quite often for a few seconds at a time.

I've called Spectrum and they've come and checked my router, once they said there was no problems and the second time they changed the router, but I still have the problem. Would a wifi booster help this problem and if so which one if the best? Btw when I'm using team talk to chat online is the only time that I have this problem of my connection dropping, and the further away I get from the router the problem seems to get worse.

Thanks.

Troy


changing e-mail associated with yahoo account

Troy Burnham
 

Hi all,

I created a yahoo account so I can play fantasy sports but I no longer use the e-mail address I used to create the account. Does anybody know how I change that address to my current address? I don't think I can create a new account because I'm already in a fantasy baseball league that was created before all of the lockdowns because of covid19.

Thanks.

Troy


Re: using the smart things app

enes sarıbaş
 

Well, I absolutely need to upgrade this phone.  However, since the 12 series is said to be much better than the 11, I wanted to get a 12 pro or so, that supports 5g.

On 7/3/2020 1:46 AM, Victor wrote:
Hi:

Thank you for answering my question. Yeah, I think this app will be too much for your phone. I have an iPhone 11 with the latest version of iOS 13. Mini apps work better with newer iPhones with the latest version of iOS. Especially the larger apps.

Thanks again,

Victor
On Jul 2, 2020, at 11:24 PM, enes sarıbaş <enes.saribas@...> wrote:

Hi,

Yes, sorry I forgot to mention that. I used this app with an IPhone 6. I must add some of the issues might be due to my old phone. This is a large app, about 449 mb. This will likely be too much for my IPhone 6's 1gb memory.

On 7/3/2020 12:34 AM, Victor wrote:
Hi:

Do these appliances work with an iPhone app as well? Just asking because I have the iPhone.

Thanks,

Victor
On Jul 2, 2020, at 10:28 PM, enes sarıbaş <enes.saribas@...> wrote:
Hi all,

A few additional points. Firstly, a new version of smart things appears to have come out, which might have resolved some issues. Secondly, the app can be paired ith voice assistants, such as bixby, cortana, Alexa, and Google assistant. You can then set these options for wash and dry this way, thus bypassing the interface of the app or control panel.

But all in all, I must say tthis washer and dryer set is honestly the most accessible touch screen applyance I have seen. Despite app accessibility issues, the audio feedback and app monitoring makes it possible to use the machines independantly to a large extent, and even totally.

On 7/3/2020 12:23 AM, enes sarıbaş wrote:
Hi all,

So a few weeks ago, I got the samsung washer and dryer installed in my apartment, and want to share my experience. So, pairing the washer and dryer to the app is accessible, but you need someone to describe where the smart control button is, as you have to press it several times during the process. When controling a wash, while selecting a wash is accessible, it doesn't seem to be possible to select options such as temperature, rince, spin etc. You can click on the buttons, but in most cases, nothing happens. And sometimes, when something does happen, you can only see the top and lowest option, for example, with temperature, you see the hot, and cold options. Also, downloaded cycles are not labeled, so they are all read as "," button. Additionally, I can only see the rince, spin, temperature, soil level, and super speed options in the controls. I cannot see several other options that the washer has on the panel, such as steam, pre-soak, delay end, alarm status etc. As several sighted reviews say the app offers a way to control all options, I would assume I haven't been able to see those other options.

Now these issues have their solutions. It is actually easier to control the washer through the panel, as the touch buttons are accessible. There is a letter s on the right side of the panel, right to the left of it is the start button, above S is a p, to the left to that is the power button. To the left of the start button, unlabeled is the smart control button. The right top corner of the panel has an unlabeled delay end button. Towards the middle of the panel are two unlabeled buttons, pre-soak and steam. Pre-soak is directly above steam. You can find these, as if you press one, and turn it on, you will hear an ascending tone, and a descending tone when it is off. At the bottom of the panel, are four buttons indicated with a single braille dot. The one to the left is temperature, the one next to it is rince, the one next to that one is spin, and the final one is soil level. As you press each one, a tone that goes higher the level is played. When a program locks in an option so it cannot be changed, you can hear an error tone. You can hear this yourself by turning the dial to the sanatize cycle and trying to change the temperature. There are also super speed and alarm on/off buttons, which I believe are at the buttom part of the panel near the program buttons. The super steam button might be near the bottom right of the panel. The alarm status saves across poweroff, so if you turn it off, it stays that way until you turn it back on. The dial of the machine clicks into place, and is fully digital, not analog. See it as a button functioning as arrow keys. When you power on and off, the washer, the place where the dial is set at is reset back to the original. which is the normal cycle. The machine also beeps when you turn the dial, and plays a different tone when you wrap back to the beginning of the list, the normal cycle. To resolve the app configuration issue, I turn on the app, power on the washer, and use the app to know what program the dial is turned to. As you turn the dial, swipe back and forth and the program showing on your phone as the selected one will update along with the display on the washer. Note that you don't have to enable smart control to see this. The monitoring function of the app is sufficient. To resolve the downloaded cycle issue, you can use several methods. You can iether go to set default downloaded cycle in the app, which will allow to read the order of the cycles, and chose the cycles in the cycle list according to the same order, or change the default downloaded cycle on the panel, and then configure the wash options from there. The second method is superior, as it doesn't require memorization and allows you to change wash options.

I contacted Samsung about the accessibility issues with the app, but I was told the standard things, to reinstall the app, to try to re-add the washer, and they were very insistant that I provide a screen recording log of the errors, despite me telling them many times that the issues did not generate any visible errors, but were due to the app not behaving expectedly. I then left a low rating for the app, and received a response from the developer, telling me to file an issue on family hub, which I did.

Hope this really lengthy e-mail is of help to someone.

I also forgot to mention that these things I said about the washer also apply exactly to the matching dryer as well, though the options and their layout is probably different for the dryer. I idn't try to know all of them, as I usually don't change alot of options with my dry, but I think the first of the four braille buttons at the bottom is the dryness level, the second is temperature, the third is time dry.


Re: using the smart things app

Victor
 

Hi:

Thank you for answering my question. Yeah, I think this app will be too much for your phone. I have an iPhone 11 with the latest version of iOS 13. Mini apps work better with newer iPhones with the latest version of iOS. Especially the larger apps.

Thanks again,

Victor

On Jul 2, 2020, at 11:24 PM, enes sarıbaş <enes.saribas@...> wrote:

Hi,

Yes, sorry I forgot to mention that. I used this app with an IPhone 6. I must add some of the issues might be due to my old phone. This is a large app, about 449 mb. This will likely be too much for my IPhone 6's 1gb memory.

On 7/3/2020 12:34 AM, Victor wrote:
Hi:

Do these appliances work with an iPhone app as well? Just asking because I have the iPhone.

Thanks,

Victor
On Jul 2, 2020, at 10:28 PM, enes sarıbaş <enes.saribas@...> wrote:
Hi all,

A few additional points. Firstly, a new version of smart things appears to have come out, which might have resolved some issues. Secondly, the app can be paired ith voice assistants, such as bixby, cortana, Alexa, and Google assistant. You can then set these options for wash and dry this way, thus bypassing the interface of the app or control panel.

But all in all, I must say tthis washer and dryer set is honestly the most accessible touch screen applyance I have seen. Despite app accessibility issues, the audio feedback and app monitoring makes it possible to use the machines independantly to a large extent, and even totally.

On 7/3/2020 12:23 AM, enes sarıbaş wrote:
Hi all,

So a few weeks ago, I got the samsung washer and dryer installed in my apartment, and want to share my experience. So, pairing the washer and dryer to the app is accessible, but you need someone to describe where the smart control button is, as you have to press it several times during the process. When controling a wash, while selecting a wash is accessible, it doesn't seem to be possible to select options such as temperature, rince, spin etc. You can click on the buttons, but in most cases, nothing happens. And sometimes, when something does happen, you can only see the top and lowest option, for example, with temperature, you see the hot, and cold options. Also, downloaded cycles are not labeled, so they are all read as "," button. Additionally, I can only see the rince, spin, temperature, soil level, and super speed options in the controls. I cannot see several other options that the washer has on the panel, such as steam, pre-soak, delay end, alarm status etc. As several sighted reviews say the app offers a way to control all options, I would assume I haven't been able to see those other options.

Now these issues have their solutions. It is actually easier to control the washer through the panel, as the touch buttons are accessible. There is a letter s on the right side of the panel, right to the left of it is the start button, above S is a p, to the left to that is the power button. To the left of the start button, unlabeled is the smart control button. The right top corner of the panel has an unlabeled delay end button. Towards the middle of the panel are two unlabeled buttons, pre-soak and steam. Pre-soak is directly above steam. You can find these, as if you press one, and turn it on, you will hear an ascending tone, and a descending tone when it is off. At the bottom of the panel, are four buttons indicated with a single braille dot. The one to the left is temperature, the one next to it is rince, the one next to that one is spin, and the final one is soil level. As you press each one, a tone that goes higher the level is played. When a program locks in an option so it cannot be changed, you can hear an error tone. You can hear this yourself by turning the dial to the sanatize cycle and trying to change the temperature. There are also super speed and alarm on/off buttons, which I believe are at the buttom part of the panel near the program buttons. The super steam button might be near the bottom right of the panel. The alarm status saves across poweroff, so if you turn it off, it stays that way until you turn it back on. The dial of the machine clicks into place, and is fully digital, not analog. See it as a button functioning as arrow keys. When you power on and off, the washer, the place where the dial is set at is reset back to the original. which is the normal cycle. The machine also beeps when you turn the dial, and plays a different tone when you wrap back to the beginning of the list, the normal cycle. To resolve the app configuration issue, I turn on the app, power on the washer, and use the app to know what program the dial is turned to. As you turn the dial, swipe back and forth and the program showing on your phone as the selected one will update along with the display on the washer. Note that you don't have to enable smart control to see this. The monitoring function of the app is sufficient. To resolve the downloaded cycle issue, you can use several methods. You can iether go to set default downloaded cycle in the app, which will allow to read the order of the cycles, and chose the cycles in the cycle list according to the same order, or change the default downloaded cycle on the panel, and then configure the wash options from there. The second method is superior, as it doesn't require memorization and allows you to change wash options.

I contacted Samsung about the accessibility issues with the app, but I was told the standard things, to reinstall the app, to try to re-add the washer, and they were very insistant that I provide a screen recording log of the errors, despite me telling them many times that the issues did not generate any visible errors, but were due to the app not behaving expectedly. I then left a low rating for the app, and received a response from the developer, telling me to file an issue on family hub, which I did.

Hope this really lengthy e-mail is of help to someone.

I also forgot to mention that these things I said about the washer also apply exactly to the matching dryer as well, though the options and their layout is probably different for the dryer. I idn't try to know all of them, as I usually don't change alot of options with my dry, but I think the first of the four braille buttons at the bottom is the dryness level, the second is temperature, the third is time dry.



Re: using the smart things app

enes sarıbaş
 

Hi,

Yes, sorry I forgot to mention that. I used this app with an IPhone 6.  I must add some of the issues might be due to my old phone. This is a large app, about 449 mb. This will likely be too much for my IPhone 6's 1gb memory.

On 7/3/2020 12:34 AM, Victor wrote:
Hi:

Do these appliances work with an iPhone app as well? Just asking because I have the iPhone.

Thanks,

Victor
On Jul 2, 2020, at 10:28 PM, enes sarıbaş <enes.saribas@...> wrote:

Hi all,

A few additional points. Firstly, a new version of smart things appears to have come out, which might have resolved some issues. Secondly, the app can be paired ith voice assistants, such as bixby, cortana, Alexa, and Google assistant. You can then set these options for wash and dry this way, thus bypassing the interface of the app or control panel.

But all in all, I must say tthis washer and dryer set is honestly the most accessible touch screen applyance I have seen. Despite app accessibility issues, the audio feedback and app monitoring makes it possible to use the machines independantly to a large extent, and even totally.

On 7/3/2020 12:23 AM, enes sarıbaş wrote:
Hi all,

So a few weeks ago, I got the samsung washer and dryer installed in my apartment, and want to share my experience. So, pairing the washer and dryer to the app is accessible, but you need someone to describe where the smart control button is, as you have to press it several times during the process. When controling a wash, while selecting a wash is accessible, it doesn't seem to be possible to select options such as temperature, rince, spin etc. You can click on the buttons, but in most cases, nothing happens. And sometimes, when something does happen, you can only see the top and lowest option, for example, with temperature, you see the hot, and cold options. Also, downloaded cycles are not labeled, so they are all read as "," button. Additionally, I can only see the rince, spin, temperature, soil level, and super speed options in the controls. I cannot see several other options that the washer has on the panel, such as steam, pre-soak, delay end, alarm status etc. As several sighted reviews say the app offers a way to control all options, I would assume I haven't been able to see those other options.

Now these issues have their solutions. It is actually easier to control the washer through the panel, as the touch buttons are accessible. There is a letter s on the right side of the panel, right to the left of it is the start button, above S is a p, to the left to that is the power button. To the left of the start button, unlabeled is the smart control button. The right top corner of the panel has an unlabeled delay end button. Towards the middle of the panel are two unlabeled buttons, pre-soak and steam. Pre-soak is directly above steam. You can find these, as if you press one, and turn it on, you will hear an ascending tone, and a descending tone when it is off. At the bottom of the panel, are four buttons indicated with a single braille dot. The one to the left is temperature, the one next to it is rince, the one next to that one is spin, and the final one is soil level. As you press each one, a tone that goes higher the level is played. When a program locks in an option so it cannot be changed, you can hear an error tone. You can hear this yourself by turning the dial to the sanatize cycle and trying to change the temperature. There are also super speed and alarm on/off buttons, which I believe are at the buttom part of the panel near the program buttons. The super steam button might be near the bottom right of the panel. The alarm status saves across poweroff, so if you turn it off, it stays that way until you turn it back on. The dial of the machine clicks into place, and is fully digital, not analog. See it as a button functioning as arrow keys. When you power on and off, the washer, the place where the dial is set at is reset back to the original. which is the normal cycle. The machine also beeps when you turn the dial, and plays a different tone when you wrap back to the beginning of the list, the normal cycle. To resolve the app configuration issue, I turn on the app, power on the washer, and use the app to know what program the dial is turned to. As you turn the dial, swipe back and forth and the program showing on your phone as the selected one will update along with the display on the washer. Note that you don't have to enable smart control to see this. The monitoring function of the app is sufficient. To resolve the downloaded cycle issue, you can use several methods. You can iether go to set default downloaded cycle in the app, which will allow to read the order of the cycles, and chose the cycles in the cycle list according to the same order, or change the default downloaded cycle on the panel, and then configure the wash options from there. The second method is superior, as it doesn't require memorization and allows you to change wash options.

I contacted Samsung about the accessibility issues with the app, but I was told the standard things, to reinstall the app, to try to re-add the washer, and they were very insistant that I provide a screen recording log of the errors, despite me telling them many times that the issues did not generate any visible errors, but were due to the app not behaving expectedly. I then left a low rating for the app, and received a response from the developer, telling me to file an issue on family hub, which I did.

Hope this really lengthy e-mail is of help to someone.

I also forgot to mention that these things I said about the washer also apply exactly to the matching dryer as well, though the options and their layout is probably different for the dryer. I idn't try to know all of them, as I usually don't change alot of options with my dry, but I think the first of the four braille buttons at the bottom is the dryness level, the second is temperature, the third is time dry.