Date   

Re: Browser Help Please.

Holly
 

OK Brian:
 
Thanks for your help.  Guess I will just stick with Google Chrome.


Re: Browser Help Please.

Brian Vogel <britechguy@...>
 

Holly,

           Then I can't help further, as Eset is taking full control, and I have no idea how one would get to the Windows Defender Offline Scan if you don't have access to the link I mentioned in the dialog I mentioned.

           I haven't used any third party security suite for some years now and I have no idea of exactly how each "overlays" what would have been done by Windows Security.

--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

Always remember that computers are just glorified light bulbs - they rarely fail in continuous use and usually go pop when turned off and on.

        ~ Technician with the username Computer Bloke, on Technibble.com


Re: Browser Help Please.

Holly
 

Brian:
 
When I activate virus and threat protection, the only option I see is Esset security.  There is no scan option button.


Re: Browser Help Please.

Brian Vogel <britechguy@...>
 

Holly, Your choice.  
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

Always remember that computers are just glorified light bulbs - they rarely fail in continuous use and usually go pop when turned off and on.

        ~ Technician with the username Computer Bloke, on Technibble.com


Re: Browser Help Please.

Holly
 

Brian:
 
I see that there is a Windows update scheduled to download during inactive hours.  Should I run Defender anyway or update before I run the offline scan?


Re: Browser Help Please.

Brian Vogel <britechguy@...>
 

On Sat, Aug 22, 2020 at 08:04 PM, Holly wrote:
 
Should I run Defender even though I un-installed the program?
I would, simply for peace of mind.  When I get any really "odd behavior" I prefer to do an offline scan because it has the ability to find things that scans that occur once the operating system is up and running.

It's not absolutely essential, but were I you, I'd still do one.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

Always remember that computers are just glorified light bulbs - they rarely fail in continuous use and usually go pop when turned off and on.

        ~ Technician with the username Computer Bloke, on Technibble.com


Re: Browser Help Please.

Holly
 

Gene:

I don't think there is anything like that on my desktop.


Re: Browser Help Please.

Gene
 

Is there anything uncommon on your machine such as some sort of utility that looks for things that need updating?

I don't know if such a utility would do what you describe, but something is causing something unexpected to happen.

Gene

-----Original Message-----
From: Holly
Sent: Saturday, August 22, 2020 6:28 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Browser Help Please.

Gene:

I can't even get to the browser without clicking on the OK button, and I
don't want to do that.


Re: Browser Help Please.

Holly
 

I ran Malware bites and got these results   
Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 8/22/20
Scan Time: 5:11 PM
Log File: 294a0c7a-e4d5-11ea-aaa9-d43d7ef3af5c.json
 
-Software Information-
Version: 4.1.0.56
Components Version: 1.0.875
Update Package Version: 1.0.28883
License: Free
 
-System Information-
OS: Windows 10 (Build 18362.959)
CPU: x64
File System: NTFS
User: Holly-PC\Holly
 
-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 342623
Threats Detected: 4
Threats Quarantined: 0
Time Elapsed: 1 min, 36 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Detect
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 4
Adware.SpecialSearchOffer, C:\$RECYCLE.BIN\S-1-5-21-3356584443-826628404-2220549211-1000\$RCR76CQ.MSI, No Action By User, 512, 848140, 1.0.28883, 000000000000000000000001, dds, 00863882
Malware.Generic.372823743, C:\$RECYCLE.BIN\S-1-5-21-3356584443-826628404-2220549211-1000\$RHG0F5O.CRDOWNLOAD, No Action By User, 1000000, 0, 1.0.28883, 357A88C46280D1201638D6BF, dds, 00863882
Malware.Generic.372823743, C:\$RECYCLE.BIN\S-1-5-21-3356584443-826628404-2220549211-1000\$RME3YEK.CRDOWNLOAD, No Action By User, 1000000, 0, 1.0.28883, 357A88C46280D1201638D6BF, dds, 00863882
Malware.Generic.372823743, C:\$RECYCLE.BIN\S-1-5-21-3356584443-826628404-2220549211-1000\$RXVTBSH.CRDOWNLOAD, No Action By User, 1000000, 0, 1.0.28883, 357A88C46280D1201638D6BF, dds, 00863882
 
Physical Sector: 0
(No malicious items detected)
 
WMI: 0
(No malicious items detected)
 
 
(end)


Re: Browser Help Please.

Holly
 

Brian:
 
I un-installed it.  I am using Super Anti Spyware and Esset Nod 32 anti virus.  Also have the free version of Malware Bites.
 
Should I run Defender even though I un-installed the program?


Re: Browser Help Please.

Brian Vogel <britechguy@...>
 

Holly,

         Were I you, I would consider doing an Offline Scan with Windows Defender (even if you don't use Windows Defender as your primary security suite - this feature is still available).

Settings, Update & Security, Windows Security Pane, activate Virus & Threat Protection, which will open this part of Defender, activate the Scan Options link, activate the Microsoft Defender Offline scan radio button, then when you activate the Scan button the system will Restart and the actual scan occurs before Windows is even active, allowing it to get to certain infections that cannot be touched if Windows itself is running.

Something's very off here.

--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

Always remember that computers are just glorified light bulbs - they rarely fail in continuous use and usually go pop when turned off and on.

        ~ Technician with the username Computer Bloke, on Technibble.com


Re: Browser Help Please.

Holly
 

Gene:

I can't even get to the browser without clicking on the OK button, and I don't want to do that.


Re: Browser Help Please.

Brian Vogel <britechguy@...>
 

On Sat, Aug 22, 2020 at 07:23 PM, Gene wrote:
Brave should update itself just as Chrome does.
-
Yep.  This is an attribute of the Chromium code that underlies Chrome, Brave, New Edge, and a number of other Chromium-based browsers.  I presume you get an announcement when you throw focus to the menu key, as a small overlay is placed there in any of these browsers when an update is ready.  You have to relaunch the browser to finish the update, but all of the setup through that point occurs behind the scenes with no user intervention.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

Always remember that computers are just glorified light bulbs - they rarely fail in continuous use and usually go pop when turned off and on.

        ~ Technician with the username Computer Bloke, on Technibble.com


Re: Browser Help Please.

Holly
 

Brian:
 
Used the link you sent and same result.


Re: Browser Help Please.

Gene
 

It is very puzzling. It appears that, as Brian implies, For now, don't do anything. Brave should update itself just as Chrome does.

Gene

-----Original Message-----
From: Gene via groups.io
Sent: Saturday, August 22, 2020 6:17 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Browser Help Please.

There was an Adobe update a few weeks ago. A Google search disclosed the
following:
As previously announced in July 2017, Adobe will stop distributing and
updating Flash Player after December 31, 2020

I am very skeptical there is anything wrong with whatever messages you got.
But the thing that puzzles me is whether Brave updates itself as Chrome
does. I just checked and it does but if you have downloaded an older
version, it may be a version that doesn't. See this article. Did you
download brave from the site the support recommends?
https://support.brave.com/hc/en-us/articles/360042816611-Why-isn-t-Brave-updating-automatically-on-Windows-
And did you download the versions they discuss? I wonder if you downloade a
version, in some way that doesn't automatically update itself or if there is
some sort of error preventing it from doing so.

Gene
-----Original Message-----
From: Holly
Sent: Saturday, August 22, 2020 5:31 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Browser Help Please.


Brian:

When I installed the Brave browser, a message came up that I should update
Adobe flash player and update Brave.

I am Leary about doing this, as Adobe is not going to be supported any
longer.

I am not sure this is a legitimate update. I can’t get to the browser
without doing this.

Anyone else see this message?


Re: Browser Help Please.

Holly
 

I will un-install it again and try your link.


Re: Browser Help Please.

Brian Vogel <britechguy@...>
 

On Sat, Aug 22, 2020 at 07:12 PM, Holly wrote:
Downloaded it from Brave.com
Can't explain it.  I've never seen anything like this coming from the folks at Brave, and here's the download link:  https://laptop-updates.brave.com/latest/winx64 (presuming you're on 64-bit Windows).
 
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

Always remember that computers are just glorified light bulbs - they rarely fail in continuous use and usually go pop when turned off and on.

        ~ Technician with the username Computer Bloke, on Technibble.com


Re: Browser Help Please.

Gene
 

There was an Adobe update a few weeks ago. A Google search disclosed the following:
As previously announced in July 2017, Adobe will stop distributing and updating Flash Player after December 31, 2020

I am very skeptical there is anything wrong with whatever messages you got. But the thing that puzzles me is whether Brave updates itself as Chrome does. I just checked and it does but if you have downloaded an older version, it may be a version that doesn't. See this article. Did you download brave from the site the support recommends?
https://support.brave.com/hc/en-us/articles/360042816611-Why-isn-t-Brave-updating-automatically-on-Windows-
And did you download the versions they discuss? I wonder if you downloade a version, in some way that doesn't automatically update itself or if there is some sort of error preventing it from doing so.

Gene

-----Original Message-----
From: Holly
Sent: Saturday, August 22, 2020 5:31 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Browser Help Please.


Brian:

When I installed the Brave browser, a message came up that I should update Adobe flash player and update Brave.

I am Leary about doing this, as Adobe is not going to be supported any longer.

I am not sure this is a legitimate update. I can’t get to the browser without doing this.

Anyone else see this message?


Re: Browser Help Please.

Holly
 

Brian:
 
I am using Chrome to get to the Brave website, but when I download the browser and run the install, I get this message.
 
I have tried un-installing it and re-installing it a couple of times, and still the same thing.


Re: Browser Help Please.

Brian Vogel <britechguy@...>
 

Holly,

         Also, even weirder as far as I'm concerned, at the beginning of the text you cut and pasted the bit about the Adobe Flash Player update is a click-through link that begins with:  http://testupgrade.getstablesystemsupdate.work/

          This is something that's completely out of the realm of anything I've ever encountered, period.  This looks like some sort of third-party updater, which, as far as I'm concerned as a computer repair tech, is the spawn of satan.

--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

Always remember that computers are just glorified light bulbs - they rarely fail in continuous use and usually go pop when turned off and on.

        ~ Technician with the username Computer Bloke, on Technibble.com

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