Date   

Re: Amazon Alexa Question

Howard Traxler
 

Referring to the Amazon Echo Dot:  I think there are volume control buttons on the top surface of the device?  There are only four buttons; can someone please describe the function of each of them? Thank you.

Howard

On 3/16/2021 4:09 AM, Shelly Kane wrote:
Ron:


Thank you so much.  I greatly appreciate your help.  Alexa is working again and she is back to full volume.  I tried when this happened to tell her to turn up the volume and she wouldn't and then Ashley told me to try volume five but that didn't work.  Now I know just to say volume up or down.  I thought she was broken. She is used for quite a bit around here.  Thanks to everyone who responded.

Shelly

On 3/15/2021 11:42 AM, Ron Canazzi wrote:
Hello:

The proper command is:
Alexa: Volume UP.

Repeat this until the volume is at your desired level.

Similarly for lowering the volume say:
Alexa: volume down until you reach the desired level.


On 3/15/2021 5:31 AM, Shelly Kane wrote:
Ashley:


Thanks for the suggestion but it didn't work.  I said Alexa, volume five and nothing happens.  After that, I ask her a question and she still sounds muffled.

Shelly

On 3/14/2021 1:40 PM, Ashley Breger via groups.io wrote:
Hello,
Try telling her volume five. Then double check to see if it’s still sounds staticky . It  sounds like your volume might just be low.
Hope this helps,

Ashley

On Mar 14, 2021, at 3:05 PM, Shelly Kane <shellykane323@gmail.com> wrote:

        Hi Group:


I have been using the echo dot for almost 4 years and have never had any problems.  Since yesterday, I have noticed that Alexa sounds lower than usual and a bit staticky at times.  I didn't do anything differently and we unplugged her and then plugged it back in and that didn't work.  Has anyone else had a problem like this?  Any help will be greatly appreciated.  I use it quite a bit and hope that I don't need a new one.

Shelly














Re: Amazon Alexa Question

Gene
 

Maybe that unit doesn't follow the number commands. It sounds as though its working properly again and that's good.

Gene

-----Original Message-----
From: Shelly Kane
Sent: Tuesday, March 16, 2021 4:17 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Amazon Alexa Question

Gene:


I did as Ron suggested and said volume up and it seems to be fine. I
have tried playing music on there and there is no problem. Maybe the
muffled sound was because it was so low and we couldn't hear it. I will
have to play with it more to see if I notice any static.

Shelly

On 3/15/2021 3:16 PM, Gene wrote:
But this appears to be two problems, that the volume is lower thanit should be and that the sound is muffled.

That being the case, and since suggestions haven't helped either problem, my question is how other audio sounds. If you play music, does it sound muffled and is the volume low? Do you have more than one unit and is this problem limited to one unit or common to all? When problems occur, the possibility that there is something wrong with a unit itself shouldn't be forgotten or overlooked when the kinds of settings or software suggestions don't help.

Gene
-----Original Message----- From: Ron Canazzi
Sent: Monday, March 15, 2021 12:42 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Amazon Alexa Question

Hello:

The proper command is:
Alexa: Volume UP.

Repeat this until the volume is at your desired level.

Similarly for lowering the volume say:
Alexa: volume down until you reach the desired level.


On 3/15/2021 5:31 AM, Shelly Kane wrote:
Ashley:


Thanks for the suggestion but it didn't work. I said Alexa, volume five and nothing happens. After that, I ask her a question and she still sounds muffled.

Shelly

On 3/14/2021 1:40 PM, Ashley Breger via groups.io wrote:
Hello,
Try telling her volume five. Then double check to see if it’s still sounds staticky . It sounds like your volume might just be low.
Hope this helps,

Ashley

On Mar 14, 2021, at 3:05 PM, Shelly Kane <shellykane323@gmail.com> wrote:

 Hi Group:


I have been using the echo dot for almost 4 years and have never had any problems. Since yesterday, I have noticed that Alexa sounds lower than usual and a bit staticky at times. I didn't do anything differently and we unplugged her and then plugged it back in and that didn't work. Has anyone else had a problem like this? Any help will be greatly appreciated. I use it quite a bit and hope that I don't need a new one.

Shelly












Re: Amazon Alexa Question

Shelly Kane
 

Gene:


I did as Ron suggested and said volume up and it seems to be fine.  I have tried playing music on there and there is no problem.  Maybe the muffled sound was because it was so low and we couldn't hear it.  I will have to play with it more to see if I notice any static.

Shelly

On 3/15/2021 3:16 PM, Gene wrote:
But this appears to be two problems, that the volume is lower thanit should be and that the sound is muffled.

That being the case, and since suggestions haven't helped either problem, my question is how other audio sounds.  If you play music, does it sound muffled and is the volume low?  Do you have more than one unit and is this problem limited to one unit or common to all?  When problems occur, the possibility that there is something wrong with a unit itself shouldn't be forgotten or overlooked when the kinds of settings or software suggestions don't help.

Gene
-----Original Message----- From: Ron Canazzi
Sent: Monday, March 15, 2021 12:42 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Amazon Alexa Question

Hello:

The proper command is:
Alexa: Volume UP.

Repeat this until the volume is at your desired level.

Similarly for lowering the volume say:
Alexa: volume down until you reach the desired level.


On 3/15/2021 5:31 AM, Shelly Kane wrote:
Ashley:


Thanks for the suggestion but it didn't work.  I said Alexa, volume five and nothing happens.  After that, I ask her a question and she still sounds muffled.

Shelly

On 3/14/2021 1:40 PM, Ashley Breger via groups.io wrote:
Hello,
Try telling her volume five. Then double check to see if it’s still sounds staticky . It  sounds like your volume might just be low.
Hope this helps,

Ashley

On Mar 14, 2021, at 3:05 PM, Shelly Kane <shellykane323@gmail.com> wrote:

        Hi Group:


I have been using the echo dot for almost 4 years and have never had any problems.  Since yesterday, I have noticed that Alexa sounds lower than usual and a bit staticky at times.  I didn't do anything differently and we unplugged her and then plugged it back in and that didn't work.  Has anyone else had a problem like this?  Any help will be greatly appreciated.  I use it quite a bit and hope that I don't need a new one.

Shelly












Re: Amazon Alexa Question

Shelly Kane
 

Ron:


Thank you so much.  I greatly appreciate your help.  Alexa is working again and she is back to full volume.  I tried when this happened to tell her to turn up the volume and she wouldn't and then Ashley told me to try volume five but that didn't work.  Now I know just to say volume up or down.  I thought she was broken. She is used for quite a bit around here.  Thanks to everyone who responded.

Shelly

On 3/15/2021 11:42 AM, Ron Canazzi wrote:
Hello:

The proper command is:
Alexa: Volume UP.

Repeat this until the volume is at your desired level.

Similarly for lowering the volume say:
Alexa: volume down until you reach the desired level.


On 3/15/2021 5:31 AM, Shelly Kane wrote:
Ashley:


Thanks for the suggestion but it didn't work.  I said Alexa, volume five and nothing happens.  After that, I ask her a question and she still sounds muffled.

Shelly

On 3/14/2021 1:40 PM, Ashley Breger via groups.io wrote:
Hello,
Try telling her volume five. Then double check to see if it’s still sounds staticky . It  sounds like your volume might just be low.
Hope this helps,

Ashley

On Mar 14, 2021, at 3:05 PM, Shelly Kane <shellykane323@gmail.com> wrote:

        Hi Group:


I have been using the echo dot for almost 4 years and have never had any problems.  Since yesterday, I have noticed that Alexa sounds lower than usual and a bit staticky at times.  I didn't do anything differently and we unplugged her and then plugged it back in and that didn't work.  Has anyone else had a problem like this?  Any help will be greatly appreciated.  I use it quite a bit and hope that I don't need a new one.

Shelly












Re: Amazon Alexa Question

Shelly Kane
 

Ashley:


I'm going to have my niece help me with this when she comes on Wednesday.  I will let you know how it goes.  If that doesn't work, we are going to unplug the echo from the wall and try and reset it.

Shelly

On 3/15/2021 4:30 AM, Ashley Breger via groups.io wrote:
The only other thing I can think of to do is to go into the Alexa app, click on devices tab at the bottom, click on all devices, then select the device that is giving you trouble and scroll down to the Deregister. After doing this you will need to set her up as a new device.
Note this will not disable your skills that you have enabled.

Ashley

On Mar 15, 2021, at 2:29 AM, Shelly Kane <shellykane323@gmail.com> wrote:

Ashley:


Thanks for the suggestion but it didn't work. I said Alexa, volume five and nothing happens. After that, I ask her a question and she still sounds muffled.

Shelly

On 3/14/2021 1:40 PM, Ashley Breger via groups.io wrote:
Hello,
Try telling her volume five. Then double check to see if it’s still sounds staticky . It sounds like your volume might just be low.
Hope this helps,

Ashley

On Mar 14, 2021, at 3:05 PM, Shelly Kane <shellykane323@gmail.com> wrote:
 Hi Group:


I have been using the echo dot for almost 4 years and have never had any problems. Since yesterday, I have noticed that Alexa sounds lower than usual and a bit staticky at times. I didn't do anything differently and we unplugged her and then plugged it back in and that didn't work. Has anyone else had a problem like this? Any help will be greatly appreciated. I use it quite a bit and hope that I don't need a new one.

Shelly











Re: changing time on a Sharp el640 calculator?

E.M. Kirtley
 

Hello,  There is a button that you press in the settings that will say “day-light savings time” when pressed  (on and off).  I believe it is the one above the multiplication button.  It is in that row going up and down. 

 

Hth

 

 

 

From: Troy Burnham
Sent: Monday, March 15, 2021 8:08 PM
To: main@techtalk.groups.io
Subject: [TechTalk] changing time on a Sharp el640 calculator?

 

Hi all,

 

 

A friend of mine has one of the old Sharp el640 calculators and neither

she or her husband can remember how to change the time on it.

Specifically they want to change it to daylight savings time, but if

doing that is the same procedure as just changing the time if somebody

can let me know how to do it so I can pass it along I'd appreciate it.

 

 

Troy

 

 

 

 

 

 

 


changing time on a Sharp el640 calculator?

Troy Burnham
 

Hi all,


A friend of mine has one of the old Sharp el640 calculators and neither she or her husband can remember how to change the time on it. Specifically they want to change it to daylight savings time, but if doing that is the same procedure as just changing the time if somebody can let me know how to do it so I can pass it along I'd appreciate it.


Troy


Re: Bose Connect app

gbmagoo@...
 

It is free, and you need to create a account, so it can find your device.

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Kay Malmquist
Sent: Monday, March 15, 2021 14:21
To: TechTalk <main@TechTalk.groups.io>
Subject: [TechTalk] Bose Connect app

 

Hi again,

Today we are wondering about the Bose Connect app.  The last time I used the thing, it was reasonably accessible.  Today when I opened it, it wanted me to sign in or create an account.  I don't remember ever having to do that before, so I hit the skip button.  On the next page I found an about button and a Product carousel that when you clicked on it, took you to the Bose product page in Safari.  What happened and how do I get this thing to work?  Do I have to create an account?  That looked like it wasn't free.  Any ideas are welcome.  Thanks


Kay Malmquist
kay.malmquist@...

 

"When the student is ready, the teacher will appear"
Author Unknown.


Bose Connect app

Kay Malmquist
 

Hi again,
Today we are wondering about the Bose Connect app.  The last time I used the thing, it was reasonably accessible.  Today when I opened it, it wanted me to sign in or create an account.  I don't remember ever having to do that before, so I hit the skip button.  On the next page I found an about button and a Product carousel that when you clicked on it, took you to the Bose product page in Safari.  What happened and how do I get this thing to work?  Do I have to create an account?  That looked like it wasn't free.  Any ideas are welcome.  Thanks

Kay Malmquist
kay.malmquist@...
 
"When the student is ready, the teacher will appear"
Author Unknown.


Re: Amazon Alexa Question

Gene
 

But this appears to be two problems, that the volume is lower thanit should be and that the sound is muffled.

That being the case, and since suggestions haven't helped either problem, my question is how other audio sounds. If you play music, does it sound muffled and is the volume low? Do you have more than one unit and is this problem limited to one unit or common to all? When problems occur, the possibility that there is something wrong with a unit itself shouldn't be forgotten or overlooked when the kinds of settings or software suggestions don't help.

Gene

-----Original Message-----
From: Ron Canazzi
Sent: Monday, March 15, 2021 12:42 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Amazon Alexa Question

Hello:

The proper command is:
Alexa: Volume UP.

Repeat this until the volume is at your desired level.

Similarly for lowering the volume say:
Alexa: volume down until you reach the desired level.


On 3/15/2021 5:31 AM, Shelly Kane wrote:
Ashley:


Thanks for the suggestion but it didn't work. I said Alexa, volume five and nothing happens. After that, I ask her a question and she still sounds muffled.

Shelly

On 3/14/2021 1:40 PM, Ashley Breger via groups.io wrote:
Hello,
Try telling her volume five. Then double check to see if it’s still sounds staticky . It sounds like your volume might just be low.
Hope this helps,

Ashley

On Mar 14, 2021, at 3:05 PM, Shelly Kane <shellykane323@gmail.com> wrote:

 Hi Group:


I have been using the echo dot for almost 4 years and have never had any problems. Since yesterday, I have noticed that Alexa sounds lower than usual and a bit staticky at times. I didn't do anything differently and we unplugged her and then plugged it back in and that didn't work. Has anyone else had a problem like this? Any help will be greatly appreciated. I use it quite a bit and hope that I don't need a new one.

Shelly











--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: Amazon Alexa Question

Olusegun -- Victory Associates LTD, Inc.
 

Hmm, with Alexa, can't you request a certain volume level?

On My Google toy, I can say stuff like: "Ok Google, Volume Up 40%, or
Volume Down 15%" and it adjusts to the requested volume accordingly. I can
also use the "set' instructions to adjust volume; example, SET VOLUME 30%.

I would think that these types of instructions are also possible with Alexa?
Much thanks!

Sincerely,
Olusegun
Denver, Colorado


Need Microsoft Word advice

Steven Johnson <saxmonger@...>
 

Hi everyone.  I’m having problems with my Word in Office 2019 and I could use some help.  My Word will not open up properly.  I hit enter on Word from the Windows 10 desktop and I get the 5 choices including Blank document, Resumee, single-spaced document, etc., but when I choose blank document, JAWS reports that Word is not responding and then JAWS goes silent as if all of my system resources are being used.  After a few minutes, I can reload JAWS, but Word still says that it is not responding.  I ran “Repair Office” from settings and that did nothing except appearing to reinstall Office and it killed my Product key, causing me to have to re-enter it.  I tried to run Word in safe mode by hitting ctrl-enter on Word’s desktop icon, and that didn’t help.  Any tips or things that I could try to bring back Word.  I need it for work.  Thanks in advance.


Re: Amazon Alexa Question

Monte Single
 

It is the same with the google assistant volume up or down.
, or I can also say "volume" followed by a number from 1 through 10.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Ron Canazzi
Sent: March 15, 2021 11:43 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Amazon Alexa Question

Hello:

The proper command is:
Alexa: Volume UP.

Repeat this until the volume is at your desired level.

Similarly for lowering the volume say:
Alexa: volume down until you reach the desired level.


On 3/15/2021 5:31 AM, Shelly Kane wrote:
Ashley:


Thanks for the suggestion but it didn't work. I said Alexa, volume
five and nothing happens. After that, I ask her a question and she
still sounds muffled.

Shelly

On 3/14/2021 1:40 PM, Ashley Breger via groups.io wrote:
Hello,
Try telling her volume five. Then double check to see if it’s still
sounds staticky . It sounds like your volume might just be low.
Hope this helps,

Ashley

On Mar 14, 2021, at 3:05 PM, Shelly Kane <shellykane323@gmail.com>
wrote:

 Hi Group:


I have been using the echo dot for almost 4 years and have never had
any problems. Since yesterday, I have noticed that Alexa sounds
lower than usual and a bit staticky at times. I didn't do anything
differently and we unplugged her and then plugged it back in and
that didn't work. Has anyone else had a problem like this? Any
help will be greatly appreciated. I use it quite a bit and hope
that I don't need a new one.

Shelly











--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: Amazon Alexa Question

Sugar Lopez
 

Thanks. I've always said" Alexa turn it up or turn it down it works to
sugar
“How lucky I am to have something that makes saying goodbye so hard.”
- - Winnie the Pooh

Please walk with me through a second chance of life:
https://www.gofundme.com/sugars-transplant-journey

-Sugar, ❤😘

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Ron Canazzi
Sent: Monday, March 15, 2021 10:43 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Amazon Alexa Question

Hello:

The proper command is:
Alexa: Volume UP.

Repeat this until the volume is at your desired level.

Similarly for lowering the volume say:
Alexa: volume down until you reach the desired level.


On 3/15/2021 5:31 AM, Shelly Kane wrote:
Ashley:


Thanks for the suggestion but it didn't work. I said Alexa, volume
five and nothing happens. After that, I ask her a question and she
still sounds muffled.

Shelly

On 3/14/2021 1:40 PM, Ashley Breger via groups.io wrote:
Hello,
Try telling her volume five. Then double check to see if it’s still
sounds staticky . It sounds like your volume might just be low.
Hope this helps,

Ashley

On Mar 14, 2021, at 3:05 PM, Shelly Kane <shellykane323@gmail.com>
wrote:

 Hi Group:


I have been using the echo dot for almost 4 years and have never had
any problems. Since yesterday, I have noticed that Alexa sounds
lower than usual and a bit staticky at times. I didn't do anything
differently and we unplugged her and then plugged it back in and
that didn't work. Has anyone else had a problem like this? Any
help will be greatly appreciated. I use it quite a bit and hope
that I don't need a new one.

Shelly











--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: Amazon Alexa Question

Ron Canazzi
 

Hello:

The proper command is:
Alexa: Volume UP.

Repeat this until the volume is at your desired level.

Similarly for lowering the volume say:
Alexa: volume down until you reach the desired level.

On 3/15/2021 5:31 AM, Shelly Kane wrote:
Ashley:


Thanks for the suggestion but it didn't work.  I said Alexa, volume five and nothing happens.  After that, I ask her a question and she still sounds muffled.

Shelly

On 3/14/2021 1:40 PM, Ashley Breger via groups.io wrote:
Hello,
Try telling her volume five. Then double check to see if it’s still sounds staticky . It  sounds like your volume might just be low.
Hope this helps,

Ashley

On Mar 14, 2021, at 3:05 PM, Shelly Kane <shellykane323@gmail.com> wrote:

        Hi Group:


I have been using the echo dot for almost 4 years and have never had any problems.  Since yesterday, I have noticed that Alexa sounds lower than usual and a bit staticky at times.  I didn't do anything differently and we unplugged her and then plugged it back in and that didn't work.  Has anyone else had a problem like this?  Any help will be greatly appreciated.  I use it quite a bit and hope that I don't need a new one.

Shelly










--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: Amazon Alexa Question

-
 

One thing to exclude is the wifi connection and/or router upstream. Move the echo to see if the results change. Reboot the router. Do you
have other devices using wifi and has their output changed?

On Sun, 14 Mar 2021, Shelly Kane wrote:

?????? ?????? Hi Group:


I have been using the echo dot for almost 4 years and have never had any
problems.?? Since yesterday, I have noticed that Alexa sounds lower than
usual and a bit staticky at times.?? I didn't do anything differently and
we unplugged her and then plugged it back in and that didn't work.?? Has
anyone else had a problem like this??? Any help will be greatly
appreciated.?? I use it quite a bit and hope that I don't need a new one.

Shelly






--
XR


Re: Amazon Alexa Question

 

The only other thing I can think of to do is to go into the Alexa app, click on devices tab at the bottom, click on all devices, then select the device that is giving you trouble and scroll down to the Deregister. After doing this you will need to set her up as a new device.
Note this will not disable your skills that you have enabled.

Ashley

On Mar 15, 2021, at 2:29 AM, Shelly Kane <shellykane323@gmail.com> wrote:

Ashley:


Thanks for the suggestion but it didn't work. I said Alexa, volume five and nothing happens. After that, I ask her a question and she still sounds muffled.

Shelly

On 3/14/2021 1:40 PM, Ashley Breger via groups.io wrote:
Hello,
Try telling her volume five. Then double check to see if it’s still sounds staticky . It sounds like your volume might just be low.
Hope this helps,

Ashley

On Mar 14, 2021, at 3:05 PM, Shelly Kane <shellykane323@gmail.com> wrote:
 Hi Group:


I have been using the echo dot for almost 4 years and have never had any problems. Since yesterday, I have noticed that Alexa sounds lower than usual and a bit staticky at times. I didn't do anything differently and we unplugged her and then plugged it back in and that didn't work. Has anyone else had a problem like this? Any help will be greatly appreciated. I use it quite a bit and hope that I don't need a new one.

Shelly











Re: Amazon Alexa Question

Shelly Kane
 

Ashley:


Thanks for the suggestion but it didn't work.  I said Alexa, volume five and nothing happens.  After that, I ask her a question and she still sounds muffled.

Shelly

On 3/14/2021 1:40 PM, Ashley Breger via groups.io wrote:
Hello,
Try telling her volume five. Then double check to see if it’s still sounds staticky . It sounds like your volume might just be low.
Hope this helps,

Ashley

On Mar 14, 2021, at 3:05 PM, Shelly Kane <shellykane323@gmail.com> wrote:

 Hi Group:


I have been using the echo dot for almost 4 years and have never had any problems. Since yesterday, I have noticed that Alexa sounds lower than usual and a bit staticky at times. I didn't do anything differently and we unplugged her and then plugged it back in and that didn't work. Has anyone else had a problem like this? Any help will be greatly appreciated. I use it quite a bit and hope that I don't need a new one.

Shelly








Re: Quick setting for Outlook with NVDA?

Quentin Christensen
 

Hi Marie,

You can create "Configuration Profiles" for individual programs in NVDA, yes.

1. Make sure you are in Outlook (or whichever program you want to set a profile for)
2. Press NVDA+control+p to open the dialog (the NVDA key is either INSERT or CAPS LOCK)
3. Press alt+n for new
4. Leave the name and press TAB once to move to "use profile for".
5. Press the right arrow once to "Current application (Outlook)" (The "Outlook" part will change depending on the program you are in).
6. press ENTER.

Now any changes you make to NVDA settings while the current program is running will be saved in that profile rather than the general (Normal) profile.

As a user familiar with Jaws, you might also find the "Switching from Jaws to NVDA guide useful: https://github.com/nvaccess/nvda-community/wiki/SwitchingFromJawsToNVDA - it covers setting application specific profiles as well as other features.

Kind regards

Quentin.

On Sat, Mar 13, 2021 at 5:58 AM Marie Nelson <scribbles.mn@...> wrote:

Is there a way to do setting for individual apps like with Jaws?

I want NVDA to automatically read the next message after deleting one. Right now, it opens the message but I have to prompt it to begin reading.

Thanks, Marie

 



--
Quentin Christensen
Training and Support Manager


Re: I'm fed up. I need help badly.

Gene
 

You don't have to reinstall Windows. Windows 10 has a feature that places a completely clean installation of Windows on the machine andit will do so from the current installation. others who use Windows 10 can tell you the name of the feature and how to use it. I don't think you can keep any active programs installed. You can keep files, such as documents, music, etc. on the drive, but if you could keep active programs, it wouldn't be a clean installation of Windows.

Gene

-----Original Message-----
From: Cochise
Sent: Sunday, March 14, 2021 2:33 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] I'm fed up. I need help badly.


My opinion would be to do a totally fresh install of Windows 10,If you have your office product key you should be able to download the program from the Microsoft store to reinstall it. and you can redownload the JAWS versions you have licenses for. Another option might be to reset Windows 10 and choose to save your data, but with all the problems you are having there must be some big time file corruption's, or hardware problems.

----- Original Message -----
From: Jim Rawls
To: main@TechTalk.groups.io
Sent: Sunday, March 14, 2021 3:07 PM
Subject: [TechTalk] I'm fed up. I need help badly.


Hi all, I have mentioned this computer and the problems it has before. I am ready to trash it. For example, it will not update. Microsoft could not make it update. When I try to install a program, like jaws for example, the program will not install. I am authorized for jaws 19 20 and 21, but they won’t install. Neither will any other program. Every time I try to install a program, I hear jaws say. The install has failed. My outlook program is not working correctly either. Spell check is all messed up. It is outlook 10.

I have tried to do a system restore, but it will not go back to an earlier restore point. So, I want to know if any ideas I have will work, If I go back to factory settings, on this dell, and then try to set up my computer, will it at like a new computer, eliminating all the mess I now have? And how can I hold on to the programs on here, that I want to keep, like my office small business edition? This is a windows ten computer, at least it says it is, and I am running jaws 18. So if you can help please do. Jim

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