Date   

Re: Clearing GMail Trash

Gene
 

Also, even if you don't delete messages from trash, they are deleted after thirty days.  You may want to delete messages or you may want to wait and let them be deleted automatically.
 
Gene

----- Original Message -----
Sent: Monday, February 27, 2017 7:37 PM
Subject: Re: [TechTalk] Clearing GMail Trash

There should be a "Empty Trash" button down about the messages, but if it's not there, you'll need to switch to the "Standard View" to do this. With Standard, you can Select all on the page or actually get in a dropdown menu and select all in the whole mail folder, but Spam and Trash have the option to empty without selecting.

HTH,

Nance


On Mon, Feb 27, 2017 at 5:14 PM, Rob <captinlogic@...> wrote:
Is there a quick way to clear out all the old messages in Gmail Trash? I looked for a
"select All"
button or checkbox and did not find it. I'm using the basic html view.






--
N K Shackelford
--Walk on faith and trust in love - Michael Reed--


Re: Major computer issue after updating Jaws

Marie <magpie.mn@...>
 

How can I configure task manager to do the registry backup automatically? I confess I have never used task manager other than to end a running process.
 
 

From: Carlos
Sent: Monday, February 27, 2017 3:34 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws
 
Even for users who are intimidated by the slightly greater complexity of disk images, backing up/restoring the registry is usually as effective as System Restore.  Most issues can generally be resolved by restoring the registry.  Random unexplainable or flakey behavior can often be traced back to minor changes or corruption in the registry.  Even many boot issues can be resolved by restoring the registry since almost anything which Windows runs at startup is controlled by the registry including many applications, drivers, and even quite a bit of, although certainly not all, malware.  In fact, a major part of what System Restore does is revert to a backup of the registry.  Unlike System Restore, restoring the registry will not remove any files, but it does have the advantage of being more under the control of the user instead of Windows.  Windows can sometimes be flakey about when/how often it creates restore points and conditions which may prevent a restore from completing at all.  Since registry backups are usually created using third-party software such as Regbak,
Windows cannot generally prevent you from restoring the registry for some undecipherable reason as it can with System Restore.  If you can boot into Windows, then you can restore the registry which is required for using System Restore anyway.  If you cannot boot into Windows, you can still restore the registry using another environment such as my WinPE images.  I have often done this instead of resorting to the somewhat more extreme option of restoring the entire disk from an image.  I have Task Scheduler configured to automatically create a backup of the registry once a day at 12:00 AM.
----- Original Message -----
From: Gene
To: main@TechTalk.groups.io
Sent: Monday, February 27, 2017 5:49 AM
Subject: Re: [TechTalk] Major computer issue after updating Jaws
 
Then what do you do if you need to revert the system?  It does no harm to let system restore create restore points.  And I have used it many times to solve problems whose solution was not easy or known or which would be cumbersome or time consuming to implement.  It's saved me a lot of trouble and time over the years. 
 
Gene
----- Original Message -----
From: enes sarıbaş
Sent: Sunday, February 26, 2017 11:35 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws
 

hi,

I personally never use it. I keep it disabled perminently. No need to generate millions of writes to my ssd for restore points I never ever needed in the last 9 years.


On 2/27/2017 5:55 AM, Gene wrote:
I had no way to know that you tried it.  A lot of people are afraid of System Restore.
 
 
gene
----- Original Message -----
From: Cristóbal
Sent: Sunday, February 26, 2017 8:50 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws
 

You don’t say... Of course we tried that. The machine wasn’t allowing me to proceed with system restore. Kept on getting error  messages  of volume  shadow  copy profile error, audio system disabled, check event log, windows  protection center this and that and so on.

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Sunday, February 26, 2017 6:33 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws

 

Just think how mudch time and trouble might have been saved with a system restore. 

 

Gene

----- Original Message -----

From: Cristóbal

Sent: Sunday, February 26, 2017 8:20 PM

To: main@TechTalk.groups.io

Subject: Re: [TechTalk] Major computer issue after updating Jaws

 

A final follow up to this issue.

I reached out to Microsoft Accessibility. After going over everything, they suggested that it was most likely a Windows update that for whatever reason went bad. We tried going into the update section of settings and it kept on closing on me with all sorts of error messages.

The FS tech who I spoke to (Dennis I believe was his name) also mentioned this as a possibility.

In any event, with my still working Windows 7 laptop, I downloaded a Windows 10 ISO, burned it to a DVD and popped it into the tower with my sighted wife following the prompts to repair keeping my files and programs in tact.

This did the trick. It ran, rebooted a few times and is now up and functioning as it should with all sounds and services running.

Thought I'd share should anyone ever come across a similar problem. Needless to say, I'm going to keep a Win 10 recovery disk handy from now on.

Been using Jaws since V 3.7U and this is the first time I encountered an issue such as disruptive as this during an update.

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Friday, February 24, 2017 7:06 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws

 

No one has discussed the boot options that you can use before the computer boots up.  The original question mentioned that there are such options.  There used to be an option that was called last good configuration.  I know it was available in Windows 7.  I don't know if it is available in later versions.  It may not apply to this problem but those with the problem may want to try it. 

 

I would suggest doing a Google search on last good configuration and see what information comes up before continuing.  Also, calling FS Technical Support before proceeding might or might not provide suggestions.  FS can't remote into your machine since it can't boot.  But they may be able to tell you how to undo this problem. 

 

Gene

----- Original Message -----

From: Dave Mitchel

Sent: Friday, February 24, 2017 8:55 AM

To: main@TechTalk.groups.io

Subject: Re: [TechTalk] Major computer issue after updating Jaws

 

I too ran into this on my dell w8.1 with the newest Jaws update. all was fine prior but only get a “button” message now. no sounds but for my triple talk.

I am using my laptop to write this and sure glad I have it now.

anyone have any clues?

I think the newest update needs pulled quick before this happen to very many more we may not know of because their computer is now unavailable to them.

 

 

From: Cristóbal

Sent: Thursday, February 23, 2017 9:48 PM

Subject: [TechTalk] Major computer issue after updating Jaws

 

Hello list,

So I downloaded and updated the new jaws 18 release that was made available today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything went as usual. Did the reboot and all was good. I’m writing this email on that machine.

I waited for the business day to be over before doing the same on my Dell Win 10 pro business desktop. Again, ran the downloaded installer, went through the process and clicked on the ok button when I was prompted to reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed, there is absolutely no sound coming from my machine. The only way I know what’s going on is with my sighted wife’s help. I get to the screen with three buttons for connect to the Internet, ease of access and the power down button. The connect to the Internet button is crossed out as if it hasn’t completed loading. The ease of access button is active, but even if I try to start narrator, there is still no sound. My wife says that it looks like Narrator turns on, but with no sound, there’s nothing I can do. That and since the desktop doesn’t come up, I still can’t get anywhere. The only thing we’re able to do is access the power button to either restart or shut down the computer.

We’ve tried restarting and pressing the f12 button when that prompt comes up briefly, but then I get a screen with options of a legacy boot and other diagnostics options that I’m not familiar with.

As far as the sound goes, I’ve made sure and checked with both my USB powered headphones and regular desktop speakers. There aren’t even any system sounds.

Don’t  know  if even calling  FS would be of any help since again, there’s no  audible feedback  what so ever. Can’t even try a system restore since I can’t get to  the desktop where everything’s fully loaded. NVDA doesn’t  come up either.

Any ideas?

I’m really at a loss.

 

Cristobal

 



Re: BlackBerry PRIV

Marie <magpie.mn@...>
 

I just went and checked out this new Blackberry and the overview and specifications sound great. It could be the Android device that would lure me from Apple. If Verizon carries this phone I just might have to go to one of their stores and put my hands on one.

-----Original Message-----
From: Carlos
Sent: Sunday, February 26, 2017 11:41 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] BlackBerry PRIV

It looks like the new BlackBerry Mercury was officially named the BlackBerry
KeyOne.
https://techcrunch.com/2017/02/25/blackberry-keyone/
----- Original Message -----
From: "Carlos" <carlos1106@nyc.rr.com>
To: <main@TechTalk.groups.io>
Sent: Monday, February 27, 2017 2:28 AM
Subject: Re: [TechTalk] BlackBerry PRIV


Initially it was closer to $700, but that is not uncommon with cell phones.
----- Original Message -----
From: "Kimsan" <kimsansong@icloud.com>
To: <main@TechTalk.groups.io>
Sent: Monday, February 27, 2017 2:25 AM
Subject: Re: [TechTalk] BlackBerry PRIV


Wow, it used to be 419 right?

Respectfully,
Kimsan Song
kimsansong@icloud.com

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Carlos
Sent: Sunday, February 26, 2017 11:37 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] BlackBerry PRIV

Try more like $349.
http://www.amazon.com/Priv-Blackberry-Unlocked-Smartphone-Warranty/dp/B0169SNI3C/?tag=androidcentralb-20&m1k=d_ac
----- Original Message -----
From: "Dennis L" <dennisl1982@gmail.com>
To: <main@TechTalk.groups.io>
Sent: Sunday, February 26, 2017 2:23 PM
Subject: Re: [TechTalk] BlackBerry PRIV


I would have to know that I would be able to do that before I will pay $550
to $750.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of
Lenron
Sent: Sunday, February 26, 2017 2:03 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] BlackBerry PRIV

Again that phone will not last forever bro. Might want to at least take a
look at the priv the tb commands work just fine with it. You can even remap
the keys to do what arrow keys would, but I think you can also use the
swiping on the keyboard to navigate.

On 2/26/17, Dennis L <dennisl1982@gmail.com> wrote:
What about using the talk back commands for doing what you want? This
is why I haven't gotten a Priv. I have an older keyboard phone with
arrow keys yes it's running an older version of android but it does
what I need.



From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On
Behalf Of Iaen Cordell
Sent: Saturday, February 25, 2017 11:56 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] BlackBerry PRIV



Looks that way, only received my one on Wednesday and still setting it
up, I will keep you advised on my progress.

Cheers

IC





From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On
Behalf Of Carlos
Sent: Sunday, February 26, 2017 1:57 AM
To: main@TechTalk.groups.io
Subject: [TechTalk] BlackBerry PRIV



Does anyone have experience with the BlackBerry PRIV? I vaguely
remember someone saying that you couldn't use the physical keyboard for
navigation.
Is that in fact the case?




--
Lenron Brown
Cell: 985-271-2832
Skype: ron.brown762













Re: Clearing GMail Trash

N K Shackelford <nance62lady@...>
 

There should be a "Empty Trash" button down about the messages, but if it's not there, you'll need to switch to the "Standard View" to do this. With Standard, you can Select all on the page or actually get in a dropdown menu and select all in the whole mail folder, but Spam and Trash have the option to empty without selecting.

HTH,

Nance


On Mon, Feb 27, 2017 at 5:14 PM, Rob <captinlogic@...> wrote:
Is there a quick way to clear out all the old messages in Gmail Trash? I looked for a
"select All"
button or checkbox and did not find it. I'm using the basic html view.






--
N K Shackelford
--Walk on faith and trust in love - Michael Reed--


Re: what about the fire stick?

Carolyn Arnold
 

Thank you; I had no idea.

Bye for now,

Carolyn

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Laz
Sent: Monday, February 27, 2017 11:17 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] what about the fire stick?

I googled it for you and this comes from the first hit:

The Amazon Fire Stick is a small device the size of a flash drive that plugs into a TVs HDMI port. The Fire Stick enables any TV to stream content over WiFi such as Netflix, YouTube, Hulu, Pandora, HBO go, and much more. A remote control is included that works with buttons or voice commands, new versions now included Alexa Virtual Assistant. It can basically turn any TV into a Smart TV by simply plugging it into a HDMI video port.

Laz

On 2/27/17, Carolyn Arnold <4carolyna@windstream.net> wrote:
What is a fire stick?

Bye for now,

Carolyn


-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On
Behalf Of Billy Inglis
Sent: Monday, February 27, 2017 3:35 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] what about the fire stick?

hi Laz and guys, still no speech with Kodi though?, Billy

On 26/02/2017 20:25, Laz wrote:
All you have to do is hold down the back button and menu button on
the remote to toggle VoiceView on and off. Yes, Hulu and NetFlix are
there but I don't know about the others as I have yet to play with it
even though we got it back in December. My oldest son jumped the gun
and began playing with it. (smiles)

Laz

On 2/26/17, Bill Koppelmann <billmeister@samobile.net> wrote:
Hi Laz,
Speaking of the fire stick, I do have some vision, and so I need to
know, just how far in to the menus do you have to go in order to get
the fire stick to talk? Do I understand that you cn get Hulu and
Netflix on there too?
What about some of the obscure political and religious stations, can
you get those to come on the stick?
Many thanks,
Bill










--
Affordably priced Accessible Talking MP3 Players, Accessible phones, Bluetooth devices, and accessories http://www.talkingmp3players.com/
Email: laz@talkingmp3players.com
Phone: 727-498-0121
Skype: lazmesa
Personal Facebook: https://m.facebook.com/laz.mesa
Facebook: https://m.facebook.com/Talkingmp3players?_rdr


Clearing GMail Trash

Rob <captinlogic@...>
 

Is there a quick way to clear out all the old messages in Gmail Trash? I looked for a
"select All"
button or checkbox and did not find it. I'm using the basic html view.


Re: Terabyte D.I.B. Used with Window-Eyes

Jim Ruby <jim@...>
 

Hi, use the errow to the one you wish and rout the mouse pointer to it and
read it.

1 arrow down
2 numpad + plus
3 5 key on the numpad.

It won't say checked or unchecked though.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of
Steve Matzura
Sent: Monday, February 27, 2017 8:36 AM
To: main@TechTalk.groups.io
Subject: [TechTalk] Terabyte D.I.B. Used with Window-Eyes

I installed Terabyte Drive Image Backup and Restore Suite on a system
with Windows 10 and Window-Eyes version 9.5.4. When I go to the
Settings button on the main menu screen to set such things as the
accessible checkboxes option, none of the twenty-two items in the list
are spoken. Is there a way around this with a change to a Window-Eyes
setting?

Thanks in advance for any assistance. Unfortunately, I kind of need it
in a hurry because the owner of the machine is expecting to pick it up
this afternoon, and I want to make a backup of it before they come.


New Amazon Disability Helpline

Gerald Levy
 

 
Amazon is the latest company to launch a help desk for disabled customers. To access it from the U.S., call toll-free (888) 283-1678. In addition to the usual technical questions one may ask about using the website or Amazon's services, agents are able to describe product pictures or assist in the shopping process. Of note, they are not allowed to actually place an order for you. It's open from 6 AM-1 AM Eastern time, 7 days a week.
 
Gerald
 
 


Re: KIK

Joseph Hudson <jhud7789@...>
 

It is just another messaging program for the iPhone.

On Feb 27, 2017, at 3:51 AM, Rajmund <brajmund2000@...> wrote:

Hi,
I don't even know what the thing is, I'll have to look at it.

Sent from a BrailleNote


----- Original Message -----
From: "Kimsan" <kimsansong@...
To: main@TechTalk.groups.io
Date sent: Sun, 26 Feb 2017 21:35:53 -0800
Subject: Re: [TechTalk] KIK

You can use it on the computer?
I thought it was an app thing.

Respectfully,
Kimsan Song
kimsansong@...

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of
Rob
Sent: Sunday, February 26, 2017 8:50 PM
To: main@TechTalk.groups.io
Subject: [TechTalk] KIK

I see a lot of people want to chat on Kik these days.  Is that at all usable
with screen readers?










BARD is back up and running again!

Matt
 


Re: Terabyte D.I.B. Used with Window-Eyes

M F Mason
 

Hello,

I apologise.
Clearly I should have said that It would help me to look at your ifw.ini file
excluding the product key.

Once again,
Apologies,

Mike.

At 18:57 27/02/2017, you wrote:
Hello,

I think there is some setting in the
ifw.ini file
the ifw.ini file can be found in the
TeraByte Drive Image Backup and Restore Suite
folder
the TeraByte Drive Image Backup and Restore Suite
folder
can be found in the
Program Files (x86
folder.

I have a vague recollection of having the same problem as you had
but I cannot remember what my ifw.ini file looked like before I think I modified it.
Would it be possible for you to send me your ifw.ini file
so that I may be able to help you?

Many thanks,

Mike.

At 14:36 27/02/2017, you wrote:
I installed Terabyte Drive Image Backup and Restore Suite on a system
with Windows 10 and Window-Eyes version 9.5.4. When I go to the
Settings button on the main menu screen to set such things as the
accessible checkboxes option, none of the twenty-two items in the list
are spoken. Is there a way around this with a change to a Window-Eyes
setting?

Thanks in advance for any assistance. Unfortunately, I kind of need it
in a hurry because the owner of the machine is expecting to pick it up
this afternoon, and I want to make a backup of it before they come.


Re: Terabyte D.I.B. Used with Window-Eyes

M F Mason
 

Hello,

I think there is some setting in the
ifw.ini file
the ifw.ini file can be found in the
TeraByte Drive Image Backup and Restore Suite
folder
the TeraByte Drive Image Backup and Restore Suite
folder
can be found in the
Program Files (x86
folder.

I have a vague recollection of having the same problem as you had
but I cannot remember what my ifw.ini file looked like before I think I modified it.
Would it be possible for you to send me your ifw.ini file
so that I may be able to help you?

Many thanks,

Mike.

At 14:36 27/02/2017, you wrote:
I installed Terabyte Drive Image Backup and Restore Suite on a system
with Windows 10 and Window-Eyes version 9.5.4. When I go to the
Settings button on the main menu screen to set such things as the
accessible checkboxes option, none of the twenty-two items in the list
are spoken. Is there a way around this with a change to a Window-Eyes
setting?

Thanks in advance for any assistance. Unfortunately, I kind of need it
in a hurry because the owner of the machine is expecting to pick it up
this afternoon, and I want to make a backup of it before they come.


Re: what about the fire stick?

Howard Traxler <howard@...>
 

Recently I listened to a podcast about the fire stick. The whom ever, was more interested in demonstrating his digital tv than the fire stick--and I didn't really learn much. Can anybody recommend a ... GOOD ... demonstration? Thanks.
Howard

----- Original Message -----
From: "Rob" <captinlogic@gmail.com>
To: <main@TechTalk.groups.io>
Sent: Monday, February 27, 2017 10:19 AM
Subject: Re: [TechTalk] what about the fire stick?


Laz <laz@talkingmp3players.com> wrote:
The Amazon Fire Stick is a small device the size of a flash drive that
plugs into a TVs HDMI port. The Fire Stick enables any TV to stream
content over WiFi such as Netflix, YouTube, Hulu, Pandora, HBO go, and
much more.
Why would you want to do this instead of hooking your computer to the TV HDMI to HDMI and using the faster wired speed to stream the stuff.
I guess you save a cable by using the Fire Stick, but are there other reasons?


Re: Major computer issue after updating Jaws

Carlos
 


I don't use System Restore myself, but for the average user it is probably best to have it enabled.

----- Original Message -----
Sent: Monday, February 27, 2017 1:18 PM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

hi,

Usefulness/uselessness are relative terms. What may be useful/useless to one person may be the opposite for another. In my post, I stated that this tool was completely unnecesary and useless for my type of computer use and skill level. I did not imply that it was the same for other users. However, it may also be so for very advanced users.


On 2/27/2017 8:21 PM, Gene wrote:
Most people don't use any other reversion program.  I have found System Restore very useful many times when problems would have been either difficult to solve otherwise or might have taken far longer to solve otherwise.  It's a good idea to have a registry reversion program, as Carlos says.  But I don't consider that adequate.  If people aren't going to use other means of reversion such as disk imaging, I consider system restore to be an important tool. 
 
You may use disk imaging and you may consider system restore to be useless to you but it is important not to leave others following the thread with the impression that it is useless.  As I said, I've found it very useful many times over the years.
 
Gene
----- Original Message -----
Sent: Monday, February 27, 2017 10:14 AM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

hi,

I am aware of this. However, I don't want system restore using any harddrive space, as I regard it as a feature that is useless to me. I have never ever used system restore because I genuinly needed it.


On 2/27/2017 8:52 AM, Mike B. wrote:
Hi Enes,
 
If you were to enable system restore, it would only retain restore points to use the amount of drive space you specify.  So, if you told system restore to only use 3% of your harddrive space, that's all it would use, & only with the latest restore points.
Take care.
Mike
Sent from my iBarstool.
----- Original Message -----
Sent: Sunday, February 26, 2017 9:35 PM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

hi,

I personally never use it. I keep it disabled perminently. No need to generate millions of writes to my ssd for restore points I never ever needed in the last 9 years.


On 2/27/2017 5:55 AM, Gene wrote:
I had no way to know that you tried it.  A lot of people are afraid of System Restore.
 
 
gene
----- Original Message -----
From: Cristóbal
Sent: Sunday, February 26, 2017 8:50 PM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

You don’t say... Of course we tried that. The machine wasn’t allowing me to proceed with system restore. Kept on getting error  messages  of volume  shadow  copy profile error, audio system disabled, check event log, windows  protection center this and that and so on.

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Sunday, February 26, 2017 6:33 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws

Just think how mudch time and trouble might have been saved with a system restore. 

Gene

----- Original Message -----

From: Cristóbal

Sent: Sunday, February 26, 2017 8:20 PM

Subject: Re: [TechTalk] Major computer issue after updating Jaws

A final follow up to this issue.

I reached out to Microsoft Accessibility. After going over everything, they suggested that it was most likely a Windows update that for whatever reason went bad. We tried going into the update section of settings and it kept on closing on me with all sorts of error messages.

The FS tech who I spoke to (Dennis I believe was his name) also mentioned this as a possibility.

In any event, with my still working Windows 7 laptop, I downloaded a Windows 10 ISO, burned it to a DVD and popped it into the tower with my sighted wife following the prompts to repair keeping my files and programs in tact.

This did the trick. It ran, rebooted a few times and is now up and functioning as it should with all sounds and services running.

Thought I'd share should anyone ever come across a similar problem. Needless to say, I'm going to keep a Win 10 recovery disk handy from now on.

Been using Jaws since V 3.7U and this is the first time I encountered an issue such as disruptive as this during an update.

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Friday, February 24, 2017 7:06 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws

No one has discussed the boot options that you can use before the computer boots up.  The original question mentioned that there are such options.  There used to be an option that was called last good configuration.  I know it was available in Windows 7.  I don't know if it is available in later versions.  It may not apply to this problem but those with the problem may want to try it. 

I would suggest doing a Google search on last good configuration and see what information comes up before continuing.  Also, calling FS Technical Support before proceeding might or might not provide suggestions.  FS can't remote into your machine since it can't boot.  But they may be able to tell you how to undo this problem. 

Gene

----- Original Message -----

From: Dave Mitchel

Sent: Friday, February 24, 2017 8:55 AM

Subject: Re: [TechTalk] Major computer issue after updating Jaws

I too ran into this on my dell w8.1 with the newest Jaws update. all was fine prior but only get a “button” message now. no sounds but for my triple talk.

I am using my laptop to write this and sure glad I have it now.

anyone have any clues?

I think the newest update needs pulled quick before this happen to very many more we may not know of because their computer is now unavailable to them.

From: Cristóbal

Sent: Thursday, February 23, 2017 9:48 PM

Subject: [TechTalk] Major computer issue after updating Jaws

Hello list,

So I downloaded and updated the new jaws 18 release that was made available today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything went as usual. Did the reboot and all was good. I’m writing this email on that machine.

I waited for the business day to be over before doing the same on my Dell Win 10 pro business desktop. Again, ran the downloaded installer, went through the process and clicked on the ok button when I was prompted to reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed, there is absolutely no sound coming from my machine. The only way I know what’s going on is with my sighted wife’s help. I get to the screen with three buttons for connect to the Internet, ease of access and the power down button. The connect to the Internet button is crossed out as if it hasn’t completed loading. The ease of access button is active, but even if I try to start narrator, there is still no sound. My wife says that it looks like Narrator turns on, but with no sound, there’s nothing I can do. That and since the desktop doesn’t come up, I still can’t get anywhere. The only thing we’re able to do is access the power button to either restart or shut down the computer.

We’ve tried restarting and pressing the f12 button when that prompt comes up briefly, but then I get a screen with options of a legacy boot and other diagnostics options that I’m not familiar with.

As far as the sound goes, I’ve made sure and checked with both my USB powered headphones and regular desktop speakers. There aren’t even any system sounds.

Don’t  know  if even calling  FS would be of any help since again, there’s no  audible feedback  what so ever. Can’t even try a system restore since I can’t get to  the desktop where everything’s fully loaded. NVDA doesn’t  come up either.

Any ideas?

I’m really at a loss.

Cristobal





Re: Major computer issue after updating Jaws

Gene
 

yes, but many people are afraid of system Restore and may interpret your comments incorrectly, which is why I'm going into the question. 
 
Gene

----- Original Message -----
Sent: Monday, February 27, 2017 12:18 PM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

hi,

Usefulness/uselessness are relative terms. What may be useful/useless to one person may be the opposite for another. In my post, I stated that this tool was completely unnecesary and useless for my type of computer use and skill level. I did not imply that it was the same for other users. However, it may also be so for very advanced users.


On 2/27/2017 8:21 PM, Gene wrote:
Most people don't use any other reversion program.  I have found System Restore very useful many times when problems would have been either difficult to solve otherwise or might have taken far longer to solve otherwise.  It's a good idea to have a registry reversion program, as Carlos says.  But I don't consider that adequate.  If people aren't going to use other means of reversion such as disk imaging, I consider system restore to be an important tool. 
 
You may use disk imaging and you may consider system restore to be useless to you but it is important not to leave others following the thread with the impression that it is useless.  As I said, I've found it very useful many times over the years.
 
Gene
----- Original Message -----
Sent: Monday, February 27, 2017 10:14 AM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

hi,

I am aware of this. However, I don't want system restore using any harddrive space, as I regard it as a feature that is useless to me. I have never ever used system restore because I genuinly needed it.


On 2/27/2017 8:52 AM, Mike B. wrote:
Hi Enes,
 
If you were to enable system restore, it would only retain restore points to use the amount of drive space you specify.  So, if you told system restore to only use 3% of your harddrive space, that's all it would use, & only with the latest restore points.
Take care.
Mike
Sent from my iBarstool.
----- Original Message -----
Sent: Sunday, February 26, 2017 9:35 PM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

hi,

I personally never use it. I keep it disabled perminently. No need to generate millions of writes to my ssd for restore points I never ever needed in the last 9 years.


On 2/27/2017 5:55 AM, Gene wrote:
I had no way to know that you tried it.  A lot of people are afraid of System Restore.
 
 
gene
----- Original Message -----
From: Cristóbal
Sent: Sunday, February 26, 2017 8:50 PM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

You don’t say... Of course we tried that. The machine wasn’t allowing me to proceed with system restore. Kept on getting error  messages  of volume  shadow  copy profile error, audio system disabled, check event log, windows  protection center this and that and so on.

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Sunday, February 26, 2017 6:33 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws

Just think how mudch time and trouble might have been saved with a system restore. 

Gene

----- Original Message -----

From: Cristóbal

Sent: Sunday, February 26, 2017 8:20 PM

Subject: Re: [TechTalk] Major computer issue after updating Jaws

A final follow up to this issue.

I reached out to Microsoft Accessibility. After going over everything, they suggested that it was most likely a Windows update that for whatever reason went bad. We tried going into the update section of settings and it kept on closing on me with all sorts of error messages.

The FS tech who I spoke to (Dennis I believe was his name) also mentioned this as a possibility.

In any event, with my still working Windows 7 laptop, I downloaded a Windows 10 ISO, burned it to a DVD and popped it into the tower with my sighted wife following the prompts to repair keeping my files and programs in tact.

This did the trick. It ran, rebooted a few times and is now up and functioning as it should with all sounds and services running.

Thought I'd share should anyone ever come across a similar problem. Needless to say, I'm going to keep a Win 10 recovery disk handy from now on.

Been using Jaws since V 3.7U and this is the first time I encountered an issue such as disruptive as this during an update.

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Friday, February 24, 2017 7:06 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws

No one has discussed the boot options that you can use before the computer boots up.  The original question mentioned that there are such options.  There used to be an option that was called last good configuration.  I know it was available in Windows 7.  I don't know if it is available in later versions.  It may not apply to this problem but those with the problem may want to try it. 

I would suggest doing a Google search on last good configuration and see what information comes up before continuing.  Also, calling FS Technical Support before proceeding might or might not provide suggestions.  FS can't remote into your machine since it can't boot.  But they may be able to tell you how to undo this problem. 

Gene

----- Original Message -----

From: Dave Mitchel

Sent: Friday, February 24, 2017 8:55 AM

Subject: Re: [TechTalk] Major computer issue after updating Jaws

I too ran into this on my dell w8.1 with the newest Jaws update. all was fine prior but only get a “button” message now. no sounds but for my triple talk.

I am using my laptop to write this and sure glad I have it now.

anyone have any clues?

I think the newest update needs pulled quick before this happen to very many more we may not know of because their computer is now unavailable to them.

From: Cristóbal

Sent: Thursday, February 23, 2017 9:48 PM

Subject: [TechTalk] Major computer issue after updating Jaws

Hello list,

So I downloaded and updated the new jaws 18 release that was made available today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything went as usual. Did the reboot and all was good. I’m writing this email on that machine.

I waited for the business day to be over before doing the same on my Dell Win 10 pro business desktop. Again, ran the downloaded installer, went through the process and clicked on the ok button when I was prompted to reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed, there is absolutely no sound coming from my machine. The only way I know what’s going on is with my sighted wife’s help. I get to the screen with three buttons for connect to the Internet, ease of access and the power down button. The connect to the Internet button is crossed out as if it hasn’t completed loading. The ease of access button is active, but even if I try to start narrator, there is still no sound. My wife says that it looks like Narrator turns on, but with no sound, there’s nothing I can do. That and since the desktop doesn’t come up, I still can’t get anywhere. The only thing we’re able to do is access the power button to either restart or shut down the computer.

We’ve tried restarting and pressing the f12 button when that prompt comes up briefly, but then I get a screen with options of a legacy boot and other diagnostics options that I’m not familiar with.

As far as the sound goes, I’ve made sure and checked with both my USB powered headphones and regular desktop speakers. There aren’t even any system sounds.

Don’t  know  if even calling  FS would be of any help since again, there’s no  audible feedback  what so ever. Can’t even try a system restore since I can’t get to  the desktop where everything’s fully loaded. NVDA doesn’t  come up either.

Any ideas?

I’m really at a loss.

Cristobal





Re: Major computer issue after updating Jaws

enes sarıbaş
 

hi,

One similar occurance occured on a family pc. My father installed a program that caused the system to not boot in normal mode. I booted to safe mode and uninstalled it, which fixed the issue. And nothing ever transpired on my pc except me updating some drivers and causing the system to become unstable. Upon which I rolled back all offending drivers and all was well.


On 2/27/2017 8:28 PM, Gene wrote:
This has little to do with catastrophic failures.  Years ago, I removed a program.  It removed something in Windows and Windows help didn't work properly any longer.  This was a long time ago when Windows Help still used the old help system.  I ran a restore point and the problem was solved.  How long would it have taken, trying to get information on the necessary files for Windows help to work properly, find the file, then place it on the machine.  I might have saved myself a lot of work and wasted time.  That's just one example of how System Restore has saved me time and trouble over the years.  I don't know if a technically very knowledgeable user would have known such information without spending time looking it up.  For me, it might have saved hours of frustration.
 
Gene
----- Original Message -----
Sent: Monday, February 27, 2017 10:18 AM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

hi,

if you have an ssd, then yes, it does do harm. SSDs have a limited number of write cycles and have much more limited space compared to harddrives. In this case it will and does do harm by lowering my ssd's lifespan. And also, I have not needed to revert the system. Whenever my computer crashes or I experience an issue, I undo whatever I did do to cause that issue. I am an advanced computer user, so I can handle such problems easily.  Additionally, newer windows versions are more reliable and don't catastrophicly fail for no reason.


On 2/27/2017 1:49 PM, Gene wrote:
Then what do you do if you need to revert the system?  It does no harm to let system restore create restore points.  And I have used it many times to solve problems whose solution was not easy or known or which would be cumbersome or time consuming to implement.  It's saved me a lot of trouble and time over the years. 
 
Gene
----- Original Message -----
Sent: Sunday, February 26, 2017 11:35 PM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

hi,

I personally never use it. I keep it disabled perminently. No need to generate millions of writes to my ssd for restore points I never ever needed in the last 9 years.


On 2/27/2017 5:55 AM, Gene wrote:
I had no way to know that you tried it.  A lot of people are afraid of System Restore.
 
 
gene
----- Original Message -----
From: Cristóbal
Sent: Sunday, February 26, 2017 8:50 PM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

You don’t say... Of course we tried that. The machine wasn’t allowing me to proceed with system restore. Kept on getting error  messages  of volume  shadow  copy profile error, audio system disabled, check event log, windows  protection center this and that and so on.

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Sunday, February 26, 2017 6:33 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws

 

Just think how mudch time and trouble might have been saved with a system restore. 

 

Gene

----- Original Message -----

From: Cristóbal

Sent: Sunday, February 26, 2017 8:20 PM

Subject: Re: [TechTalk] Major computer issue after updating Jaws

 

A final follow up to this issue.

I reached out to Microsoft Accessibility. After going over everything, they suggested that it was most likely a Windows update that for whatever reason went bad. We tried going into the update section of settings and it kept on closing on me with all sorts of error messages.

The FS tech who I spoke to (Dennis I believe was his name) also mentioned this as a possibility.

In any event, with my still working Windows 7 laptop, I downloaded a Windows 10 ISO, burned it to a DVD and popped it into the tower with my sighted wife following the prompts to repair keeping my files and programs in tact.

This did the trick. It ran, rebooted a few times and is now up and functioning as it should with all sounds and services running.

Thought I'd share should anyone ever come across a similar problem. Needless to say, I'm going to keep a Win 10 recovery disk handy from now on.

Been using Jaws since V 3.7U and this is the first time I encountered an issue such as disruptive as this during an update.

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Friday, February 24, 2017 7:06 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws

 

No one has discussed the boot options that you can use before the computer boots up.  The original question mentioned that there are such options.  There used to be an option that was called last good configuration.  I know it was available in Windows 7.  I don't know if it is available in later versions.  It may not apply to this problem but those with the problem may want to try it. 

 

I would suggest doing a Google search on last good configuration and see what information comes up before continuing.  Also, calling FS Technical Support before proceeding might or might not provide suggestions.  FS can't remote into your machine since it can't boot.  But they may be able to tell you how to undo this problem. 

 

Gene

----- Original Message -----

From: Dave Mitchel

Sent: Friday, February 24, 2017 8:55 AM

Subject: Re: [TechTalk] Major computer issue after updating Jaws

 

I too ran into this on my dell w8.1 with the newest Jaws update. all was fine prior but only get a “button” message now. no sounds but for my triple talk.

I am using my laptop to write this and sure glad I have it now.

anyone have any clues?

I think the newest update needs pulled quick before this happen to very many more we may not know of because their computer is now unavailable to them.

 

 

From: Cristóbal

Sent: Thursday, February 23, 2017 9:48 PM

Subject: [TechTalk] Major computer issue after updating Jaws

 

Hello list,

So I downloaded and updated the new jaws 18 release that was made available today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything went as usual. Did the reboot and all was good. I’m writing this email on that machine.

I waited for the business day to be over before doing the same on my Dell Win 10 pro business desktop. Again, ran the downloaded installer, went through the process and clicked on the ok button when I was prompted to reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed, there is absolutely no sound coming from my machine. The only way I know what’s going on is with my sighted wife’s help. I get to the screen with three buttons for connect to the Internet, ease of access and the power down button. The connect to the Internet button is crossed out as if it hasn’t completed loading. The ease of access button is active, but even if I try to start narrator, there is still no sound. My wife says that it looks like Narrator turns on, but with no sound, there’s nothing I can do. That and since the desktop doesn’t come up, I still can’t get anywhere. The only thing we’re able to do is access the power button to either restart or shut down the computer.

We’ve tried restarting and pressing the f12 button when that prompt comes up briefly, but then I get a screen with options of a legacy boot and other diagnostics options that I’m not familiar with.

As far as the sound goes, I’ve made sure and checked with both my USB powered headphones and regular desktop speakers. There aren’t even any system sounds.

Don’t  know  if even calling  FS would be of any help since again, there’s no  audible feedback  what so ever. Can’t even try a system restore since I can’t get to  the desktop where everything’s fully loaded. NVDA doesn’t  come up either.

Any ideas?

I’m really at a loss.

 

Cristobal

 





Re: Major computer issue after updating Jaws

enes sarıbaş
 

hi,

Usefulness/uselessness are relative terms. What may be useful/useless to one person may be the opposite for another. In my post, I stated that this tool was completely unnecesary and useless for my type of computer use and skill level. I did not imply that it was the same for other users. However, it may also be so for very advanced users.


On 2/27/2017 8:21 PM, Gene wrote:
Most people don't use any other reversion program.  I have found System Restore very useful many times when problems would have been either difficult to solve otherwise or might have taken far longer to solve otherwise.  It's a good idea to have a registry reversion program, as Carlos says.  But I don't consider that adequate.  If people aren't going to use other means of reversion such as disk imaging, I consider system restore to be an important tool. 
 
You may use disk imaging and you may consider system restore to be useless to you but it is important not to leave others following the thread with the impression that it is useless.  As I said, I've found it very useful many times over the years.
 
Gene
----- Original Message -----
Sent: Monday, February 27, 2017 10:14 AM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

hi,

I am aware of this. However, I don't want system restore using any harddrive space, as I regard it as a feature that is useless to me. I have never ever used system restore because I genuinly needed it.


On 2/27/2017 8:52 AM, Mike B. wrote:
Hi Enes,
 
If you were to enable system restore, it would only retain restore points to use the amount of drive space you specify.  So, if you told system restore to only use 3% of your harddrive space, that's all it would use, & only with the latest restore points.
Take care.
Mike
Sent from my iBarstool.
----- Original Message -----
Sent: Sunday, February 26, 2017 9:35 PM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

hi,

I personally never use it. I keep it disabled perminently. No need to generate millions of writes to my ssd for restore points I never ever needed in the last 9 years.


On 2/27/2017 5:55 AM, Gene wrote:
I had no way to know that you tried it.  A lot of people are afraid of System Restore.
 
 
gene
----- Original Message -----
From: Cristóbal
Sent: Sunday, February 26, 2017 8:50 PM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

You don’t say... Of course we tried that. The machine wasn’t allowing me to proceed with system restore. Kept on getting error  messages  of volume  shadow  copy profile error, audio system disabled, check event log, windows  protection center this and that and so on.

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Sunday, February 26, 2017 6:33 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws

Just think how mudch time and trouble might have been saved with a system restore. 

Gene

----- Original Message -----

From: Cristóbal

Sent: Sunday, February 26, 2017 8:20 PM

Subject: Re: [TechTalk] Major computer issue after updating Jaws

A final follow up to this issue.

I reached out to Microsoft Accessibility. After going over everything, they suggested that it was most likely a Windows update that for whatever reason went bad. We tried going into the update section of settings and it kept on closing on me with all sorts of error messages.

The FS tech who I spoke to (Dennis I believe was his name) also mentioned this as a possibility.

In any event, with my still working Windows 7 laptop, I downloaded a Windows 10 ISO, burned it to a DVD and popped it into the tower with my sighted wife following the prompts to repair keeping my files and programs in tact.

This did the trick. It ran, rebooted a few times and is now up and functioning as it should with all sounds and services running.

Thought I'd share should anyone ever come across a similar problem. Needless to say, I'm going to keep a Win 10 recovery disk handy from now on.

Been using Jaws since V 3.7U and this is the first time I encountered an issue such as disruptive as this during an update.

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Friday, February 24, 2017 7:06 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws

No one has discussed the boot options that you can use before the computer boots up.  The original question mentioned that there are such options.  There used to be an option that was called last good configuration.  I know it was available in Windows 7.  I don't know if it is available in later versions.  It may not apply to this problem but those with the problem may want to try it. 

I would suggest doing a Google search on last good configuration and see what information comes up before continuing.  Also, calling FS Technical Support before proceeding might or might not provide suggestions.  FS can't remote into your machine since it can't boot.  But they may be able to tell you how to undo this problem. 

Gene

----- Original Message -----

From: Dave Mitchel

Sent: Friday, February 24, 2017 8:55 AM

Subject: Re: [TechTalk] Major computer issue after updating Jaws

I too ran into this on my dell w8.1 with the newest Jaws update. all was fine prior but only get a “button” message now. no sounds but for my triple talk.

I am using my laptop to write this and sure glad I have it now.

anyone have any clues?

I think the newest update needs pulled quick before this happen to very many more we may not know of because their computer is now unavailable to them.

From: Cristóbal

Sent: Thursday, February 23, 2017 9:48 PM

Subject: [TechTalk] Major computer issue after updating Jaws

Hello list,

So I downloaded and updated the new jaws 18 release that was made available today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything went as usual. Did the reboot and all was good. I’m writing this email on that machine.

I waited for the business day to be over before doing the same on my Dell Win 10 pro business desktop. Again, ran the downloaded installer, went through the process and clicked on the ok button when I was prompted to reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed, there is absolutely no sound coming from my machine. The only way I know what’s going on is with my sighted wife’s help. I get to the screen with three buttons for connect to the Internet, ease of access and the power down button. The connect to the Internet button is crossed out as if it hasn’t completed loading. The ease of access button is active, but even if I try to start narrator, there is still no sound. My wife says that it looks like Narrator turns on, but with no sound, there’s nothing I can do. That and since the desktop doesn’t come up, I still can’t get anywhere. The only thing we’re able to do is access the power button to either restart or shut down the computer.

We’ve tried restarting and pressing the f12 button when that prompt comes up briefly, but then I get a screen with options of a legacy boot and other diagnostics options that I’m not familiar with.

As far as the sound goes, I’ve made sure and checked with both my USB powered headphones and regular desktop speakers. There aren’t even any system sounds.

Don’t  know  if even calling  FS would be of any help since again, there’s no  audible feedback  what so ever. Can’t even try a system restore since I can’t get to  the desktop where everything’s fully loaded. NVDA doesn’t  come up either.

Any ideas?

I’m really at a loss.

Cristobal





BARD

Matt
 

For those that might want to know the BARD site is down. I thought there was something wrong with my BARD mobile app for the iPhone and so  uninstalled it and reinstalled it. Then I could not authorize it. So went to the BARD site and it said it was down. Not that it matters that much but it would have been nice if they could have did like they use to and push it out to the BARD app saying it the site was down. But don’t know maybe since the site was down they not able to do this. But just for anyone wanting to know.

 

 

Thanks,

Matt.from.florida@...

 


Re: Major computer issue after updating Jaws

Gene
 

This has little to do with catastrophic failures.  Years ago, I removed a program.  It removed something in Windows and Windows help didn't work properly any longer.  This was a long time ago when Windows Help still used the old help system.  I ran a restore point and the problem was solved.  How long would it have taken, trying to get information on the necessary files for Windows help to work properly, find the file, then place it on the machine.  I might have saved myself a lot of work and wasted time.  That's just one example of how System Restore has saved me time and trouble over the years.  I don't know if a technically very knowledgeable user would have known such information without spending time looking it up.  For me, it might have saved hours of frustration.
 
Gene

----- Original Message -----
Sent: Monday, February 27, 2017 10:18 AM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

hi,

if you have an ssd, then yes, it does do harm. SSDs have a limited number of write cycles and have much more limited space compared to harddrives. In this case it will and does do harm by lowering my ssd's lifespan. And also, I have not needed to revert the system. Whenever my computer crashes or I experience an issue, I undo whatever I did do to cause that issue. I am an advanced computer user, so I can handle such problems easily.  Additionally, newer windows versions are more reliable and don't catastrophicly fail for no reason.


On 2/27/2017 1:49 PM, Gene wrote:
Then what do you do if you need to revert the system?  It does no harm to let system restore create restore points.  And I have used it many times to solve problems whose solution was not easy or known or which would be cumbersome or time consuming to implement.  It's saved me a lot of trouble and time over the years. 
 
Gene
----- Original Message -----
Sent: Sunday, February 26, 2017 11:35 PM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

hi,

I personally never use it. I keep it disabled perminently. No need to generate millions of writes to my ssd for restore points I never ever needed in the last 9 years.


On 2/27/2017 5:55 AM, Gene wrote:
I had no way to know that you tried it.  A lot of people are afraid of System Restore.
 
 
gene
----- Original Message -----
From: Cristóbal
Sent: Sunday, February 26, 2017 8:50 PM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

You don’t say... Of course we tried that. The machine wasn’t allowing me to proceed with system restore. Kept on getting error  messages  of volume  shadow  copy profile error, audio system disabled, check event log, windows  protection center this and that and so on.

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Sunday, February 26, 2017 6:33 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws

 

Just think how mudch time and trouble might have been saved with a system restore. 

 

Gene

----- Original Message -----

From: Cristóbal

Sent: Sunday, February 26, 2017 8:20 PM

Subject: Re: [TechTalk] Major computer issue after updating Jaws

 

A final follow up to this issue.

I reached out to Microsoft Accessibility. After going over everything, they suggested that it was most likely a Windows update that for whatever reason went bad. We tried going into the update section of settings and it kept on closing on me with all sorts of error messages.

The FS tech who I spoke to (Dennis I believe was his name) also mentioned this as a possibility.

In any event, with my still working Windows 7 laptop, I downloaded a Windows 10 ISO, burned it to a DVD and popped it into the tower with my sighted wife following the prompts to repair keeping my files and programs in tact.

This did the trick. It ran, rebooted a few times and is now up and functioning as it should with all sounds and services running.

Thought I'd share should anyone ever come across a similar problem. Needless to say, I'm going to keep a Win 10 recovery disk handy from now on.

Been using Jaws since V 3.7U and this is the first time I encountered an issue such as disruptive as this during an update.

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Friday, February 24, 2017 7:06 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws

 

No one has discussed the boot options that you can use before the computer boots up.  The original question mentioned that there are such options.  There used to be an option that was called last good configuration.  I know it was available in Windows 7.  I don't know if it is available in later versions.  It may not apply to this problem but those with the problem may want to try it. 

 

I would suggest doing a Google search on last good configuration and see what information comes up before continuing.  Also, calling FS Technical Support before proceeding might or might not provide suggestions.  FS can't remote into your machine since it can't boot.  But they may be able to tell you how to undo this problem. 

 

Gene

----- Original Message -----

From: Dave Mitchel

Sent: Friday, February 24, 2017 8:55 AM

Subject: Re: [TechTalk] Major computer issue after updating Jaws

 

I too ran into this on my dell w8.1 with the newest Jaws update. all was fine prior but only get a “button” message now. no sounds but for my triple talk.

I am using my laptop to write this and sure glad I have it now.

anyone have any clues?

I think the newest update needs pulled quick before this happen to very many more we may not know of because their computer is now unavailable to them.

 

 

From: Cristóbal

Sent: Thursday, February 23, 2017 9:48 PM

Subject: [TechTalk] Major computer issue after updating Jaws

 

Hello list,

So I downloaded and updated the new jaws 18 release that was made available today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything went as usual. Did the reboot and all was good. I’m writing this email on that machine.

I waited for the business day to be over before doing the same on my Dell Win 10 pro business desktop. Again, ran the downloaded installer, went through the process and clicked on the ok button when I was prompted to reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed, there is absolutely no sound coming from my machine. The only way I know what’s going on is with my sighted wife’s help. I get to the screen with three buttons for connect to the Internet, ease of access and the power down button. The connect to the Internet button is crossed out as if it hasn’t completed loading. The ease of access button is active, but even if I try to start narrator, there is still no sound. My wife says that it looks like Narrator turns on, but with no sound, there’s nothing I can do. That and since the desktop doesn’t come up, I still can’t get anywhere. The only thing we’re able to do is access the power button to either restart or shut down the computer.

We’ve tried restarting and pressing the f12 button when that prompt comes up briefly, but then I get a screen with options of a legacy boot and other diagnostics options that I’m not familiar with.

As far as the sound goes, I’ve made sure and checked with both my USB powered headphones and regular desktop speakers. There aren’t even any system sounds.

Don’t  know  if even calling  FS would be of any help since again, there’s no  audible feedback  what so ever. Can’t even try a system restore since I can’t get to  the desktop where everything’s fully loaded. NVDA doesn’t  come up either.

Any ideas?

I’m really at a loss.

 

Cristobal

 




Re: Major computer issue after updating Jaws

Gene
 

Most people don't use any other reversion program.  I have found System Restore very useful many times when problems would have been either difficult to solve otherwise or might have taken far longer to solve otherwise.  It's a good idea to have a registry reversion program, as Carlos says.  But I don't consider that adequate.  If people aren't going to use other means of reversion such as disk imaging, I consider system restore to be an important tool. 
 
You may use disk imaging and you may consider system restore to be useless to you but it is important not to leave others following the thread with the impression that it is useless.  As I said, I've found it very useful many times over the years.
 
Gene

----- Original Message -----
Sent: Monday, February 27, 2017 10:14 AM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

hi,

I am aware of this. However, I don't want system restore using any harddrive space, as I regard it as a feature that is useless to me. I have never ever used system restore because I genuinly needed it.


On 2/27/2017 8:52 AM, Mike B. wrote:
Hi Enes,
 
If you were to enable system restore, it would only retain restore points to use the amount of drive space you specify.  So, if you told system restore to only use 3% of your harddrive space, that's all it would use, & only with the latest restore points.
Take care.
Mike
Sent from my iBarstool.
----- Original Message -----
Sent: Sunday, February 26, 2017 9:35 PM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

hi,

I personally never use it. I keep it disabled perminently. No need to generate millions of writes to my ssd for restore points I never ever needed in the last 9 years.


On 2/27/2017 5:55 AM, Gene wrote:
I had no way to know that you tried it.  A lot of people are afraid of System Restore.
 
 
gene
----- Original Message -----
From: Cristóbal
Sent: Sunday, February 26, 2017 8:50 PM
Subject: Re: [TechTalk] Major computer issue after updating Jaws

You don’t say... Of course we tried that. The machine wasn’t allowing me to proceed with system restore. Kept on getting error  messages  of volume  shadow  copy profile error, audio system disabled, check event log, windows  protection center this and that and so on.

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Sunday, February 26, 2017 6:33 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws

Just think how mudch time and trouble might have been saved with a system restore. 

Gene

----- Original Message -----

From: Cristóbal

Sent: Sunday, February 26, 2017 8:20 PM

Subject: Re: [TechTalk] Major computer issue after updating Jaws

A final follow up to this issue.

I reached out to Microsoft Accessibility. After going over everything, they suggested that it was most likely a Windows update that for whatever reason went bad. We tried going into the update section of settings and it kept on closing on me with all sorts of error messages.

The FS tech who I spoke to (Dennis I believe was his name) also mentioned this as a possibility.

In any event, with my still working Windows 7 laptop, I downloaded a Windows 10 ISO, burned it to a DVD and popped it into the tower with my sighted wife following the prompts to repair keeping my files and programs in tact.

This did the trick. It ran, rebooted a few times and is now up and functioning as it should with all sounds and services running.

Thought I'd share should anyone ever come across a similar problem. Needless to say, I'm going to keep a Win 10 recovery disk handy from now on.

Been using Jaws since V 3.7U and this is the first time I encountered an issue such as disruptive as this during an update.

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Gene
Sent: Friday, February 24, 2017 7:06 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Major computer issue after updating Jaws

No one has discussed the boot options that you can use before the computer boots up.  The original question mentioned that there are such options.  There used to be an option that was called last good configuration.  I know it was available in Windows 7.  I don't know if it is available in later versions.  It may not apply to this problem but those with the problem may want to try it. 

I would suggest doing a Google search on last good configuration and see what information comes up before continuing.  Also, calling FS Technical Support before proceeding might or might not provide suggestions.  FS can't remote into your machine since it can't boot.  But they may be able to tell you how to undo this problem. 

Gene

----- Original Message -----

From: Dave Mitchel

Sent: Friday, February 24, 2017 8:55 AM

Subject: Re: [TechTalk] Major computer issue after updating Jaws

I too ran into this on my dell w8.1 with the newest Jaws update. all was fine prior but only get a “button” message now. no sounds but for my triple talk.

I am using my laptop to write this and sure glad I have it now.

anyone have any clues?

I think the newest update needs pulled quick before this happen to very many more we may not know of because their computer is now unavailable to them.

From: Cristóbal

Sent: Thursday, February 23, 2017 9:48 PM

Subject: [TechTalk] Major computer issue after updating Jaws

Hello list,

So I downloaded and updated the new jaws 18 release that was made available today.

I first ran the update on my personal Win 7 Pro Dell laptop and everything went as usual. Did the reboot and all was good. I’m writing this email on that machine.

I waited for the business day to be over before doing the same on my Dell Win 10 pro business desktop. Again, ran the downloaded installer, went through the process and clicked on the ok button when I was prompted to reboot.

However, on the desktop, I am not able to get to the actual desktop. Indeed, there is absolutely no sound coming from my machine. The only way I know what’s going on is with my sighted wife’s help. I get to the screen with three buttons for connect to the Internet, ease of access and the power down button. The connect to the Internet button is crossed out as if it hasn’t completed loading. The ease of access button is active, but even if I try to start narrator, there is still no sound. My wife says that it looks like Narrator turns on, but with no sound, there’s nothing I can do. That and since the desktop doesn’t come up, I still can’t get anywhere. The only thing we’re able to do is access the power button to either restart or shut down the computer.

We’ve tried restarting and pressing the f12 button when that prompt comes up briefly, but then I get a screen with options of a legacy boot and other diagnostics options that I’m not familiar with.

As far as the sound goes, I’ve made sure and checked with both my USB powered headphones and regular desktop speakers. There aren’t even any system sounds.

Don’t  know  if even calling  FS would be of any help since again, there’s no  audible feedback  what so ever. Can’t even try a system restore since I can’t get to  the desktop where everything’s fully loaded. NVDA doesn’t  come up either.

Any ideas?

I’m really at a loss.

Cristobal



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