Mike, I always turn my computer off before unplugging it. just 1 of those CYA things. Dave

Have you tried pulling the battery out for30 seconds? Are you getting the vibration when you first power up the unit at least? Chris Grabowski Mystic Access WHERE THE MAGIC IS IN

Hi again, If your desktop has wifi you can use the desktop to configure the echo. If you never connected an echo to your account, you would need to enter your wifi password. If you are resetting the

Thanks a lot Mike! That did the trick! Stan B

Hi, When creating my own playlists on Spotify, I notice that after including a certain song Spotify will update the song with another song. For instance, when choosing Born in Time by bob Dylan

Hi All, Is it okay to unplug my Win10 desktop computer from the power cord while it's in in its hibernated / sleep / Fast Start mode? Or, should I go in and turn off the Fast Start mode before

Hi Chris, Thank you for letting me know this. I have a iPhone 6 with 11.4, and no matter what I did, the Echo would not connect to my Wi-Fi. When I entered my network password, it kept saying

Hi Stan, Try the following: 1. Open the Start Menu, and open All Programs 2. Navigate to Openbook and press enter or right arrow to open. 3. Arrow up or down to Openbook version#. Example Openbook

I'm hoping someone can give me any suggestions on what to try? I was in the process of upgrading the trek to the latest update, unfortunately while this was going on, I must have clicked on something

Thank you for reminding me. I'll give it a try.

I just had an issue connecting two echos to my WIFI network using an iPhone 6S with iOS 11.4. I had other wifi weirdness besides that though. To fix the issue I ended up using my iPad. Not sure what

Hi, Well, because the Echo won't connect to my iPhone, Amazon is now claiming this Echo is a stolen Echo. They called me yesterday and told me by right I should take this Echo back to where I got it

When opening an email word attachment. I get a run time error 429 Active X component can't create object. Anyone know how to fix this? Repaired Office but no change. The work around is to save the

Hi, Does anyone know if and how the shortcut CTRL+ALT+O that launches Open Book can be disabled? Thanks, Stan B Stan Bobbitt Musician at large 3365599202

Brian, You need to reread this message, as you completely misunderstood what I was saying about what is crap. Janet

Hi all, I'm using windows 7 and google chrome, and when I switched from IE to chrome recently I imported my favorites.  How do I add to my favorites with chrome since I have a lot of the sites in

You may be able to press enter when using the system tray dialog. But you can right click, however you work with the system tray and a menu will open. When the menu opens, up arrow, it's closer, to

Have you gone to Google and asked for information about the phone? Best regards, Carolyn

 Hi all, Is anyone else using the Alcatel flip phone? I know it has a speech guidance system and a lot more functions than just calling; but I don't know how to use them. Could someone pleasse

Hi Gene, Which of the various interfaces do you click on to start the process of locating the 'register now' button? I tried clicking on the tray icon under Avast and then